They have always been so kind and helpful. I had an earring stuck to my ear and couldn't get it…read moreoff! The woman helped me then the Jeweler soldered the back to fix it . They were sooo nice!

What a wonderful vibe this jewelry store has. As an islander I always try to give money to my local…read morebusiness before go to the big ones. And I am so glad I end up coming here. Customer service is always excellent, a lot of time my experience in the island with local businesses isn't good, so this was breath of fresh air. Every time I step into this place the respect they showed me is commendable. Now let's talk about what I ended up getting. As a Muslim a groom cant wear gold or silver wedding rings, so I had to find a stainless steel one for the groom . They also did custom engraving & it looked beautiful. I will try to post pictures later . Thank you so much all the hard work you guys do , we all appreciate your efforts.

Frank was absolutely nothing short of a gentleman! His professionalism, respect, and understanding…read moreof my needs helped create this beautiful ring and moment for my fiancé and I! I cannot say enough wonderful things about Frank and the other members of the business. HIGHLY recommended for all of your jewelry needs!

This place is my go-to when I need to have a watch battery replaced. They're fast and courteous,…read moreand the prices they charge are reasonable.

Great people to deal with. Honest , knowledgeable, and great jewelry repaired! You will not be…read moredisappointed!

My family and I have been going to Fortune Jewelers ever since we moved to the island. It's a…read morefamily-owned business that truly treats you like one of their own. Over the years, they've become our go-to for everything from repairs to special gifts. The quality, honesty, and personal touch they bring is rare to find these days. Grateful for their service and happy to support a business that's been so good to us for so long!

We had the absolute BEST experience working with him! My fiancé and I are young, and from the start…read morehe treated us with so much respect, patience, and honesty. He never once made us feel pressured -- instead, he really took the time to educate us and guide us through the entire process. My ring was completely custom made, and he brought our vision to life perfectly. He walked my fiancé through every detail -- from the stone to the setting -- and made sure everything was exactly what we wanted while still staying within a comfortable budget. You can tell he genuinely cares about his clients and isn't just trying to make a sale. The craftsmanship is incredible. The ring is even more beautiful than I imagined, and the quality is flawless. It sparkles like crazy in every light (I literally can't stop staring at it). If you're young, first-time buyers, or looking for someone you can truly trust to create something custom and special, I can't recommend him enough. Such a smooth, positive experience from start to finish!

Ripoff. Gave ring to fix and came back with damage. Took pictures before. They didn't admit and…read moredid nothing to resolve. They don't care. Bad attitude. Don't bother with this store.

I stopped in to get a bracelet fixed and was in and out within ten minutes. I left the bracelet to…read moreget the lock replaced and the next day I received a call that the bracelet was ready. I went back because I noticed that the jewelry they sell is top quality and trendy. I ended up by purchasing a pendant for a necklace. Beautifully crafted and modern cross in white gold. I definitely would recommend that you stop here for exquisite jewelry.

My husband purchased a necklace and ring for me as an anniversary gift. It was top quality and…read morelooks great! We've had repairs done there and also batteries replaced in watches. The staff and owner are wonderful and very easy to work with. I highly recommend this jeweler!

Great people, very helpful. The woman refused a tip on Christmas Eve then gave me a very nice…read morediscount on the holiday. Things like that are great business and make people want to come back.

Always friendly, with reasonable prices and great customer service. Always go there for my watch…read morebatteries. $7 and up for more expensive watches. Highly recomend.

I'd like to start this off by saying if you are looking for jewelry this is definitely the place to…read morego. They have a great selection and the staff is great. That being said my experience with buying watches from them hasn't gone as well as other people that have left reviews. I spent $26,000 on an engagement ring and had a watch serviced with them for another $1,100 all within the same month. I asked to be put on the list for 2 Rolexes and I haven't gotten so much as a call in about a year and a half. Again this is a great store I would recommend them to anyone and everyone in the Staten Island area looking for jewelry I just didn't have the same watch buying experience as other people leaving reviews.

gorgeous place, really nice people, excellent repair. i wish i could afford more of what they…read moresell!!!

Fabulous jeweler , HONEST, very reasonable prices, and a fantastic,warm,friendly staff. Worth…read moretraveling to, if you don't live in the area. Plenty of parking,located in a strip mall.

This place is AWESOME!!! The rings fit on my fiance's finger a week after I bought them, the…read morerolex's were real, and the earrings made my fiance GORGEOUS!!! I would for sure look in this place's direction, Save yourself and go here!!