Excellent service from Mike at North Shore Towing & Road Service, Inc!…read moreAs a battery replacement was long overdue, I called AAA for a jump and then planned on heading out to pick up a new battery. To my surprise, Mike said he had the same Platinum AGM battery with 3 year warranty in his truck! The price was only a little higher than the local auto retailer AND he "quickly" installed it right then and there! Was well worth it! Will request Mike the next time we require roadside assistance. Excellent!

From the owner: Motorcycles, Cars, Trucks, Trailers, Flatbed and Wrecker service. Long distance towing available.read more

Absolute scum of the earth for employees. A mentally unstable person picked up my car and started…read moredriving off with us NOT TO THE DESTINATION AGREED ON then wouldn't tell me where he was going, pulled over into an office park where he threw a temper tantrum and damaged my car further witnessed by a salt truck parked next to us. When I asked again the address of wherever he was taking us he said he has been doing this too long and that the government has screwed him over and a bunch of enraged gibberish which showed he was clearly not in his right mind. I was finally able to get AAA to pick me up from a parking lot with no office and no personnel present.

I called with a weird problem, the car stuck in a snowbank in our driveway. Once I told them we…read morewere in no hurry, not going anywhere today, they said they were all busy but could come in a couple of hours. They did - Scott was very friendly and helpful, even did some extra shoveling for us to get into the garage, as well as navigating / advising. Hope not to need towing again, but if we do, we'll call them!

I am so angry with these people. I crashed my car and they towed it to their yard. I tried to sell…read moreit to a salvage company and Big Jims would not let them look at my car. I ended up having to pay $660. They won't let any one in there yard so I had to pay another $100 for them to tow it from the lot to the street for the salvage guys. It makes me so mad that these guys making a profit off of my loss.

AWFUL. Scum bags. They OVER estimate, then they did the work without my--the car…read moreowner's--permission! Then, when you go to pick up your car---and the invoice is triple the price---they won't release your car until you pay what they want. They hold cars "hostage"! Illegal. The Mass Attorney General should be all over these guys. And they are especially horrible to females and foreigners. They are BAD people.

They joy ride cars and motorcycles. Document mileage and leave a GPS or air tag to track where it…read morehas been. They did a burnout with my motorcycle and charged me 400 to bail it out

Newburyport Towing towed my vehicle after an accident to their Amesbury location…read more I learned my vehicle was a total loss and to arrange to remove any personal belongings. Which I did. Unfortunately, I forgot to remove my EZ Pass Transponder. When I remembered to cancel my EZ Pass Account, I discovered my Transponder was actually in use. The Toll Charge activity in Rhode Island indicated my Transponder was now in a tractor trailer. Thank you NewburyportTowing.

AVOID doing any business with this company at all costs!…read more My roadside assistance company, Allstate, arranged for VW Towing to tow my truck. They said that they would be there in 1.5 to 2 hours. At the two hour mark, I tried to call VW to ask for an ETA. The call went to voicemail and was told that the mailbox was full. I then called Allstate to ask if they could get an update. Allstate told me that they had just spoke to the company and that the driver was already on his way and would be at my location in 20 minutes. After another hour of waiting, I called Allstate back and they told me that VW wasn't answering either of the phone numbers that they had. Another tow company was dispatched to help me. That truck arrived in 30 minutes. VW never showed up or called to cancel.

Just flat out didn't show up. After 3 hours, had to scramble to find replacement. Avoid at all…read morecosts.

If I could give 0 stars I would!! Left my vehicle In front of my neighbors driveway. Dragged my car…read moreon its rotor left it sitting on its rotor now fluid leaking all over the street. Kenneth B should be fired and find a new job since he does not care about customer service or the well being of others vehicles. Also left the tire on my front lawn. When I called to speak to a manager I was refused to be given a name or any manager support and was told "it shouldn't be an issue" I don't know if they lack brain cells but my car is wayyy more damaged than it was before bills came DO NOT CALL OR USE THIS COMPANY. New tow company came and fixed the vehicle and properly left it next to the curb and on top of a cinder block. Lazy POS at Bills auto

Markin, the tech, arrived on time as promised per the app. He cleaned the connections very well…read more Luckily they were in great shape. He got the car battery to start but it died as it was over the Toyota warranty and just couldn't hold the charge. Replaced the battery for $168.94. Getting an email for new battery warranty. Very happy with the service and Markin is a really nice tech.

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.

Wonderful helpful and so very knowledgeable. I am very grateful they fixed my flat while I waited…read more Also a short time ago I had an alignment done by someone else and I had to go back twice to the other place and it still wasn't done correctly so I went to Mully's And they aligned my car perfectly the first time. Thank you for having pride in your work!