Always grateful for the attentive care Valley Vet provides for Roxy. This visit was a minor…read moreemergency and they managed to get us in and get her taken care of. Thanks!

Always excellent, prompt service for my three dogs! Entire staff is professional and caring and…read moredelivers as they do what they say they will.

I have been with bond vet for years starting with my oldest baby, snowball and now with my youngest…read moreremi. We had the pleasure to meet the manager Dominique, who was so kind with our snowball for his vaccines.

I left a perfect review when sent a text...cannot find that review…read more This one short - I should have worn a Soresto flea collar. My ankles and the back of one knee have over 10 flea bites!!! At least my dog is flea free.

We currently have 2 cats and 2 dogs and I have gone to WVG with our animals for years. I've seen…read moremost of the vets and we have also been in Union for emergencies. Whether it be regular care, or emergency care, I have found them to be very professional, but also kind and considerate. Having always had a lot of animals, I've learned to ask the prices before having something done and they are very good about letting you know the cost of each procedure and making suggestions about what steps to consider. I love the on line scheduling, but most of all, I love their patience, especially with my one dog who is a drama queen.

We love our vet, but are very unhappy with those running the business. They have started running…read more"sales" on healthcare where they reduce the price of wellness visits, or offer free vaccines on a certain day, never at a time that makes sense for our pets' health. This is tantamount to price discrimination and encourages pet owners to defer healthcare waiting for a price reduction, to the detriment of pet health. We've been using them for close to 40 years but are considering a change if this nonsense continues.

Staff at Summit Dog and Cat hospital are kind and accommodating. I have been taking my two dogs and…read more two cats here for years and they have consistently delivered great care.

Ellie would have been 10 last month. Poor management of care at Summit Dog and Cat Hospital…read more On 10/4/25, Ellie underwent services by Dr. Baker due to loss of appetite. She was not seen until 12/15/25 due to unreliable communication from Summit Dog and Cat Hospital. Here is what happened: -We called the front desk 3x in between that time frame to follow up on her bloodwork, which we later learned was abnormal results. -The receptionist stated the doctor had left a voicemail. -We later learned they had the incorrect phone number. They had the wrong area code of 917 instead of 973. (I am still trying to understand how that can be misinterpreted over the phone when the rest of the phone number was correct.) -We also left our email address, but the doctor or front desk never took the extra step to communicate with us. After hearing this news, we promptly scheduled her in December after two months- She was diagnosed with Advanced Kidney Disease. She underwent bloodwork and prescribed medication, but she had progressed far along that she wasn't taking medication anymore. Fluids were given and we administered subcutaneously at home. Ellie declined rapidly. We had a visiting doctor because she could not stand or walk anymore. She was incontinent, lethargic, and in pain. She passed away in home on 1/8/26. This was extremely tragic. We are very sad that Ellie passed away. But we are even more upset with the way her experience was handled. -If the correct phone number was put in, she would have had timely care. -If the front desk or doctor took the extra step to email if they did call about abnormal results, she may have had more time. -We should not have been the ones confirming an incorrect phone number 2 months later. If the front desk had known we had called multiple times and did not hear from the doctor, further steps should have been taken to confirm correct information was input in the system. I work in a healthcare setting and would do anything in my power to ensure my employees relay abnormal results or matters over as soon and efficiently as possible. Reason being is to establish patient safety, reduction in medical errors, and improvement in health outcomes. Clear and timely communication builds trust and accurate treatment to deliver high-quality, efficient care. We did not receive this at Summit Dog and Cat Hospital. My hope is that this facility trains their employees to work on their communication with pet parents through our experience. Everything starts with the receptionist staff for reliable communication and comfort knowing our pets have proper care. This should not be a repeated mistake and I can only hope that their management of staff improves after our unfortunate situation. Other factors that require review by management (see pictures below): -Ellie's birthday is input incorrect in the system. Her correct birthday is 2/6/16. -We were overcharged 10/4/25 for blood panel. This was resolved, but this should not be a mistake. -We were charged on 12/15/25 for urinalysis (UA) that was not done because she passed. We were told that it cannot be refunded due to a set fee with the other blood work. -We discussed getting a refund on needles after talking to Karen on the phone. When I went in person on 2/4/16, a receptionist with initials "HS" was not aware that Ellie had passed nor knew about conversation had with Karen. We had notes taken ourselves and showed it to her. I can only hope communication increases amongst employees and it is updated in their system that her passing was 1/8/26. -Management must learn to take accountability and take action when mistakes happen. There are several Google Reviews where when they are in the wrong, they do not respond or get defensive. This is not acceptable business practice especially to unhappy pet parents or grieving families. I look forward to hearing their response and if need be, they can give us a call to further discuss.

Having an appointment apparently means nothing. Was told "it's going to be a while". Meanwhile my…read moredog who has high anxiety and has his tongue hanging to the floor and eyes wide and scared. Was asked if a tech visit would be ok and I said yes. 15 minutes later nothing. After seeing my dog in distress I ask if the tech is going to come out and I'm told they are still waiting for the vet to approve that. Meanwhile people are outside waiting too. Ultimately I walked out because I couldn't watch my dog in distress anymore. Why bother making appointments if you just sit there waiting? Made an appointment at another practice and will not be going back.

Been going to their offices in Kenilworth and here for about two decades. Recently went when I got…read morea new dog and I feel like the service has gone downhill. I also felt that the staff didn't know how to talk to customers professionally which wasn't the case years ago. I've always remembered them to be friendly and courteous. This time they felt judgmental and moody.

This is a follow up review to the initial one I posted approximately 2 weeks ago…read more I brought in my fur baby who was having a seizure or stroke, still not sure what she was experiencing. Their response to end of life care was less than ideal and made a distressing decision and experience worse. When I returned days later to pick up my dog's cremains, the manager, Lindsay, asked to speak with me. She listened attentively to my retelling of the incident. She gave no excuses for the poor performance of the staff, which is what the vet on duty tried to do that night, and apologized profusely, thanking me for the feedback. She asked what could they have done differently and was resolute in her promise to address the staff. It doesn't change the experience I endured but I left there believing I was heard and, going forward, patients would be treated with more empathy and compassion. Lindsay even ordered a name plate for the urn! Thank you Lindsay for everything!

Our dog had an abscess. She was seen right away. Caring staff and took care of Lucy immediately…read more Our regular vet recommended this place but said they take advantage and price gouge. They do just that; they prey on people who want their pets to get well asap. I won't recommend this place to anyone.

Once upon a time ago this was my deceased cat's vet office…read more Staff is friendly and knowledgeable. Parking can be tight. Keep in mind this is a for profit hospital and their fees are priced accordingly. I could not afford for general vaccination shots to go to this practice instead I go to People For Animals at the Hillside, NJ location which is a non-profit. The same for spay/neuter. I called for a general price for a cat spay neuter and was informed I would have to make an appointment for the cat to be examined.

I wrote this on Google Reviews as well…read more My dog was recommended Cryosurgery from her normal Vet so I called to check availability for that procedure here. I was told that yes they do, and that my dog would just need to come in for a "consultation" to make sure it was possible. Was charged $40 deposit. No big deal. All this makes sense to me. I get to the Vet, they do an "Exam" instead of just a "Consult" and then tell me they don't even do Cryosurgery. Paid for "Exam" I was charged for a procedure I did not ask for. I was told they don't do the thing I was set up for in the first place. And even after talking with the Vet Manager and being told they do offer the surgery, they said that my dog didn't qualify. WHICH is all I was there to find out in the first place. A "Consultation". The Vet tech was great. The facilities are nice. I was not offered a refund on an Exam for which I was not scheduled. I would have been fine with letting go of the $40 deposit. I used their time. The business practices here are concerning. I would not recommend this Veterinary Hospital to others given the way this was handled.

Moved to the Union area and my only concern was where am I going to take my fur babies for their…read moremonthly grooming appointment. Luckily I was able to come across Puppy Love which just happened to be 10 mins from my home. I am so happy with their services and they are so friendly and caring. My fur babies Bella & Bruno love going there. We are always satisfied when the babies come home from their appointments. Thank you all for having attention to detail and making sure our fur babies are just the way we like them!

Lisa & staff are the best!! My pupper Milo's "warm weather" haircuts are beyond adorable and…read moreperfectly groomed. And when she puts a little bow tie or scarf on him when I pick him up...my heart melts. Lisa also fostered my rescue when he arrived from South Korea 6 years ago. HE LOVES HER! Cannot recommend enough.

Dr. Mini was incredibly patient, kind, and empathetic. She came on short notice to help us…read moreeuthanize our dog, who was suffering from cancer. Having to make the decision to put him to rest was heartbreaking, but Dr. Mini handled everything with such compassion and care. She never pressured us in any direction and was so gentle and attentive with our dog. I would wholeheartedly recommend her services to anyone who finds themselves in such a difficult and painful situation.

Dr. Mini (and Ron!) to the Rescue! (Thankfully!)... When we…read morefound out that we were going to be back in Rockaway, I reached out to Dr. Mini to see if she had any availability because Sierra was in desperate need of some dental care (immediately!) What I received was a quick response (via text) and I actually thought I was talking to a receptionist. What I didn't realize was that I was talking (texting) with Dr. Mini, herself, even though she was ON VACATION! She did an amazing job on Sierra's teeth and I would definitely recommend her (and even give her more stars if I could!!)

Dr. Ernie is the Very Best! His ability to make our Beagles feel totally at home and at ease is…read morejust amazing! Hs balance between professionalism and congeniality is perfect. Highly recommend him!

I have known Dr Rogers for many years starting with when he was a PhD candidate at Virginia Tech. I…read moreconsulted him for issues with my police canines. He volunteered much of his time to my and other police canines in our area. I continued consulting him over the years on both behavioral and physical issues. Further, his knowledge of toxicology and pharmacology (PhD) put him way ahead of the so called experts in the treating of COVID during the outbreak. I have trusted him in the past with the care and wellbeing of my animals and will confidently continue to do so.