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    Parker & Otis

    4.3 (574 reviews)
    Closed 8:00 am - 6:00 pm

    Parker & Otis Photos

    Business Info

    PARKER & OTIS ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Parker & Otis

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    Reviews With Photos

    Rebecca M.

    I've been to Parker & Otis twice now. It is at Bay 4 in the American Tobacco Campus. It is a combination of a sandwich shop and a gift shop. You order at the counter and when your order is ready, your name is called. There is limited inside seating and courtyard seating. If there is a group inside, it gets very loud. I had No.28 both visits as I really love the combination of peanut butter, bananas, bacon and honey. I'm not sure why plastic wrap is used on each sandwich, as it seems wasteful as it is already wrapped. Each sandwich comes with a fortune cookie too. On my first visit I had a salad with corn and tomatoes that was delicious. I enjoyed both sandwiches too as I ordered it again. It is very messy so remember to get extra napkins. The gift shop is great, filled with NC items, books, stationery, puzzles, toys and so much more. The store is decorated well. Sometimes I wasn't sure what was decoration and what was for sale.

    Inside
    Mag T.

    A must visit! The mix of a coffee shop with a elevated Hallmark store. Stoped in just for a coffee and so glad I did. I tried the pistachio rose latte and it was out of this world! Along with a delicious cheddar biscuit. Seating inside to enjoy any goodies.

    Iced pistachio matcha latte
    Andrea A.

    I had no idea that P&O was a whole gift shop in addition to a cafe! I got the iced pistachio matcha latte, which was a subpar matcha latte tbh. The pistachio essence was strong, but I couldn't taste matcha at all. So this review should be 3 stars, but I love the American Tobacco Campus' ambiance so much that I will bump it up haha. It could totally be possible that their coffee is much better, and the sandwiches I've had from here the past were pretty good. Service was fast & friendly. There's free nearby parking in City of Durham garages on the weekends and after 7pm on weekdays; I think ATC's garages are also free on weekends or for 2 hrs on weekdays. 6.5/10 would maybe recommend!

    No. 22 Turkey, Havarti, & Sliced Avocado
    Maddy W.

    Delicious sandwiches, friendly staff, and awesome vibes inside this knickknack store/sandwich shop!! Stopped by on our way to tour Duke and it was exactly what we needed. It is located inside the American Tobacco district of Durham which is filled with local shops and restaurants. This place is well worth your money, packing your sandwiches with a more than generous portion of meat. My favorite was the No. 17 with the olive tapenade bringing such diverse flavors into sandwich. I also tried the No. 22 however found it to almost have 'too much' meat, taking away from the flavor of the avocado. I am already looking forward to coming back, this would be an awesome place to take visitors out for a quick yet yummy lunch!

    build your own sandwich
    Melissa Z.

    I have actually been looking for a sandwich shop in this area with the gas station/convenience store vibe and I was so delighted to find this place. It is everything you want a sandwich shop to look like. There is a fridge full of different drinks and sides they make fresh, walls of candies and chocolates, and a whole store of items on the other side. You can find all types of unique and international chocolates and they even had a window of baked goods that were actually plush toys. There are multiples lines to jump in and order sandwiches from. You can also build your own sandwich which I did. The staff is nice and it didn't take long for my name to be called. There is no indoor seating but there is plenty of outdoor seating and the area is very cute. I built a nice fat turkey sandwich with jam, cheese, avocado, herb dressing, and more and had it hot on sourdough bread. It was so satisfying. The corn salad was also super refreshing and yummy. I definitely love this place. You can't go wrong.

    Grilled Pimento Cheese BLT
    Lindsay C.

    I adore Parker & Otis. This is always one of my MUST VISITS when I come to Durham & I've been a patron for years even when they were in their old location. It's a quick counter order for really delicious & creative coffee options (and they use pebble ice!) They have a good variety of sandwiches on their menu and none of the food ever disappoints, but their pimento cheese is one of my favorites around. An added bonus is the atmosphere with the gift shop that is full of exciting options for any type of gift you need to pull together.

    Shivani L.

    Love this place! My friend and I tried the chicken salad sandwich and the white bean salad sandwich with turkey added. Both were good and super filling. The chicken salad definitely tastes a bit mustardy so if you don't like mustard maybe avoid it. The store they have inside is cute with little gifty items and it's right on the American tobacco campus so a super nice spot to eat outside.

    Turkey & Foster's 7 Pepper Jelly-so good!!!
    Caroline J.

    If you want a sandwich in Durham this is your place! Plus it's a HUGE sandwich! They do not skimp on the toppings! Saw all the yummy reviews on Yelp and decided I needed to try this place out while in town. I had the 25 which is the pepper jelly Turkey sandwich. I got it on sourdough and added tomato and it was delicious! Super generous size and the other half was great for breakfast the next morning. My husband enjoyed his roast beef sandwich and the cheerwine and chips were all yummy. Nice customer service and I wish I lived there bc I would be hitting up this place for sandwiches all the time!

    Veggie sandwich
    Amy S.

    Great location and friendly service. The food was very good. I had a blt and a coke. About $14. No sides included. The sandwich was very good but that price is a bit high for what you get. I guess the location is the main factor. The store attached had some interesting and eclectic offerings. You order at the counter, wait for your name to be called then take your food outside or back to your office. It is very convenient. My office is in the tobacco warehouse building so it's one of the places to grab lunch that's close.

    Breakfast Biscuit BLT

    Breakfast Biscuit was huge and delicious. The inside of Parker and Otis is always so fun and plenty of things to buy. I've also tried their sandwiches which are good. Ordered ahead so service was quick but courteous.

    Ellen S.

    super cute mix between bookstore, knick knacks and cafe. Cafe offerings mostly salad and sandwiches. The sandwiches are creative ... I had to get No 28 - peanut butter, bacon, banana and honey on a toasted sourdough. Delicious! The store itself is bright and colorful, well light, eye catching displays and variety of goods. Would love to visit again when I'm back in town

    View from the outside
    Courtney S.

    It was my first time at the American Tobacco Campus and overall, I just love this place. Parker and Otis has such a great location within the campus and it was a beautiful day, so I sat outside. I wanted to try something different, so I got the Turkey and Pepper Jelly sandwich and it was delicious. I've never had pepper jelly on and sandwich and the "herb spread" seemed like a dip smeared on but it complimented the pepper jelly well. The salted honey pistachio latte was phenomenal. If I come back to Durham again soon, I would absolutely bring friends back here! On top of having a great deli and cafe, the store items were great. You could come here and find gifts for anyone of any age and they had very unique options to choose from. What a cool little place!

    The shop
    Tania M.

    I have always loved Parker & Otis, but sadly haven't been in years. We had the opportunity to check it out at it's new location. Happy to say- I still LOVE it. Every part of the place is inviting! We all ordered sandwiches for lunch. I ordered the #26 the turkey and stonewall kitchen mango chutney. It was so so good. And I was happy that I was given extra napkins because the sandwich was full of goodness. I also ordered an Americano and it was perfect. After we ate our lunches outside we came back to look around the cute shop. I couldn't help buying a few toffees as a treat for the ride home. I hope I get to come back soon!

    #26

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    1 month ago

    Sandwiches were amazing. Service was very good. Very clean facilities. We will return.

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    2 months ago

    That was the best sandwich I had in a very long time!! Simply delicious! A must repeat treat!!! All within a great atmosphere!

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    1 year ago

    Good vibes! Lots of cute stuff! Something for everyone! And a cute seating area and cafe as well! Fun rainy day activity!

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    Page 1 of 15

    Ask the Community - Parker & Otis

    Do they have tables for in-house dining?

    They have a few bar stools against the wall inside by the cards, and then outdoor tables as well.

    Do they serve beer and wine at lunch?

    Yes they do!

    View All 3 Questions

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