I wish I could say something nice about this company, but I can't. Sent them a request on August 28, after reading they generally answer within 24 hours. Here it is September 5th, and I haven't heard anything from them - even after a follow-up message and phone call. I didn't think my question was that obscure - just wanted to know if I could roll up and drop off a rug for cleaning. Pretty bummed after reading all the great reviews. read more

I requested a carpet cleaning prior to moving into my new home and don't think I could picked a better choice. They were right on time, professional, and very amicable. Most importantly, the existing carpet now looks terrific. The results speak for themselves. Brad and his nephew immediately took care of business and shared a wealth of knowledge on how to clean and just maintain my new home which was much appreciated as a new, first time homeowner. If you have a choice, go with the family owned local businesses. Much more personal and reliable. read more

Cannot recommend this company highly enough! They use non-toxic, water-based cleaning solution for the rugs and flooring. The owner actually cleaned our home today along with his nephew who has worked for him for over 15 years! A homeowner can feel confident not only on the commitment of clean but also security. The owner only allows employees who are family members and he also stood by the online quote that he provided originally. My home smelled so fresh when I came home and I'm just thrilled with their work! I will use them again for any cleaning issues I have! Highly recommended! I am one happy homeowner!!!:) Thank you, Parker Brothers! read more

Had an amazing experience with Parker Brothers Carpet Cleaning. They arrived as promised right on time, got right to work and made our carpet look amazing all in the span of just a few hours all while doing it at an extremely competitive price. They gave me solid tips and advice on future carpet care and earned another repeat customer and I will definitely advise my friends and family and anyone who reads this review to use their services. Parker Brothers Carpet Cleaning is worth every penny. Thank you for the awesome work! read more

I first used Parker Brothers to clean upholstery. They did a great job. The second time they cleaned all of the carpet in the house. Now I'm calling them again to clean my Turkish rug. They really understand the different types of carpet material and the best way to clean. On time, efficient, knowledgeable and friendly. I won't use anyone else. read more

Great communication, personable, and an efficient team! You can depend on Parker Brothers Carpet Cleaning to get the job done in a matter of integrity. They make you feel like family. We will definitely be calling them the next time we need our carpets cleaned! read more

All my area rugs were in desperate need of a good cleaning. Parker Brothers was knowledgeable about how to handle my oriental rugs without damaging them. They were on time and extremely efficient. read more

OMG!! AMAZING PEOPLE and the work was A++++!! Brad is the BEST! He abs Michael explained the entire process to me and gave me tips for carpet care. (I realize I'm using a lot of exclamation points, but these guys are totally worth it!) Please, do yourself a favor and call Parker Brothers if you need your carpets cleaned. I promise you won't be disappointed! read more

I will Be telling all my friends about this family. They were so professional, on time ,so much information. I just can't say enough ! You know when you have the real deal!! Knowledge is power and they have the knowledge. Thank you !! Made my day! read more

I've used Parker Brothers twice now and can't say enough good things. They are super fast to schedule, do an awesome job and are full of really technical knowledge about cleaning all types of surfaces. I've had great experiences and would highly recommend them! read more

I absolutely love Parker Brothers! They've cleaned for me, and now my friends, for over 5 years! I'm a twice a year customer for them and look forward to their smiles when they come! They do a fantastic job. Honest, thorough, prompt, tidy, affordable and most of all, gracious folks! I'm sad to say goodbye to them as I'm moving out of state! Thanks for all the years that you kept my furniture, area rugs and carpet cleaned, as well as making a few emergency visits after my Labrador was sick! I'll miss you, Parker Brothers!!!! read more

I've been using their service exclusively since we bought our home in McKinney in '03. They've always done a fantastic job.

AMAZING!!!! Parker Brothers came to clean carpets and area rug today! Again I say....AMAZING! Very prompt, friendly, thorough, and my floors look GREAT! Was ready to get rid of my rug and it looks almost like new! Felt very comfortable with them in my home and am glad to join the other very satisfied clients of Parker Brothers!!! read more

I would love to have a business that was so busy we can't take the time to reply to a request for a quote.

We live with four animals: 3 cats, 1 dog, and our carpets are terrorized on a daily basis by all the pets. After calling several other carpet cleaning services, I was disappointed to find that most of them wanted to sell me something I didn't need and/or were so unfamiliar without their own products and services that I was asking if they offered things such as pre-treating, vacuuming, etc. When I called the Parker Brothers I spoke to Brad (who was also one of the brothers that did the work) and he worked with me to figure out what was needed. Nothing was up-sold, he didn't say he needed to "see the areas" before he could give me an estimate - I told him what I had and he gave me a quote right then and there. They showed up, were very professional and got straight to work. They vacuumed (even getting the baseboards), pre-treated, sanitized - everything that was promised. A concern of mine was the cleaning of a vintage crushed velvet chair. Brad made the chair look like new. Since he already had the cleaning solution mixed, he also offered to freshen up another chair made of similar material. Another problem area was cat urine in a bedroom closet. I was told by another company that I needed to replace the entire section of carpet and padding or it would the smell would never be eliminated. The bio agent used removed the smell completely. My house has gone from smelling like a farm to a clean home again! read more

This review is WAY overdue..... Any time I need to have my carpets cleaned, I will absolutely call Parker Brothers! Moving out of our rental, we had to have some carpets cleaned for new tenants. Parker Brothers not only gave us a great deal, but were SO incredibly flexible when I had to do some rescheduling: They came to clean my carpets at 6:30AM on Saturday morning of 4th of July weekend!!!! I wish I could stress that more- no one else is gonna do that for you! On top of everything, they did a fantastic job and they definitely had their work cut out for them. They rock! read more

By far the best customer service and carpet cleaning company I have used. Due to a family emergency, I had relatives coming in town to stay at the last minute. I left a message with Parker Brothers after reading reviews and told them my urgent need. They respond at 9:30pm that night and again at 7:10am the next day to schedule and left the kindest message wanting to help get my house in order before family arrives. My carpets look brand new and smell so fresh. All pet stains and spills are gone. The workers were friendly and courteous. Plus the price was fantastic. I can't say enough great things about Parker Brothers. read more

These guys are fantastic. Extremely friendly, punctual (showed up 30 min early!), and honest - they won't try to upsell you or pressure you into anything. They take good care of you and even go the extra mile - vacuuming up cobwebs, putting extra treatment on pet stain areas without even being asked, and they moved a bunch of my stuff to get more of the house even though I told them they didn't need to move any furniture. They say "you get what you pay for" and this holds true. Any carpet cleaning needs I have in the future, I will go to these guys. Lastly, did I mention they are friendly? If you have any fears of some grubby redneck stomping around your house and scaring your kids & animals, no need to worry, these are just a couple of family dudes and they clearly enjoy what they do. 10/10 would buy again. read more

We were super impressed with the responsiveness, value for money and results. Doug Parker and the team were timely, worked quickly and left us ready to give them our future business. Thank you! read more

Brand new to Texas, but this crew was so fabulous I just can't say enough about their customer service and their professionalism. The old carpet in the theater looked so good after their cleaning I reconsidered giving it away. Parker Brothers saved me big time on the cost of a new carpet. Thank you! read more

Not just the best upholstery cleaner, but the best of any vendor I have worked with in a long time! Doug and his nephew are hard working, knowledgeable and will surely brighten your day! So refreshing and inspiring to work with someone like Doug. And the furniture looks great! read more

Highly recommend! Arrived right on time and very friendly. Explained their process and gave lots of tips on keeping floors looking great. With a 3 man crew, they were in and out super quick, which is always a complaint I have with other companies - they take forever. I'm a happy customer! read more

This company is too expensive. They were going to wash 2 rooms for $140 however I told them its the whole house not just 2 rooms and they charged me $350 for the the house. I offered them $300 but they refused and left. The next day Carpet Masters came and shampooed entire house for $215. So if you're going to spend $350 in medium sized house, that's too costly. read more

Parker Brothers did an amazing job on my carpets! The team was very knowledgeable and informative. I needed them on short notice and they were quick to respond. Local company I will definitely use again! read more

Parker brothers did an excellent job on our 9 year old carpet. The cleaning exceeded our expectations. Our daughters room was a mess with makeup, dirt and marker they got it all out. Parker brothers showed up on time and the 4 bedrooms plus hallway took a little over an hour. I would highly recommend Parker brothers! read more

Parker Brothers Carpet Cleaning came out and cleaned our daughter's room, which she brought home her cat! The carpets look amazing. The house smells amazing. They did a special treatment on the room where the cat was so it remove the enzymes from the cat urine. The rooms look great and smell amazing! Parker Brothers Carpet Cleaning always does a fantastic job. They are professional, prompt, and very affordable. Thank you! read more

I put off getting my carpet cleaned for way too long. I have had past bad experiences with poor results and companies up-charging for everything after the initial quote/price. I called Parker Brothers and they responded immediately, were here the next day exactly on time, took care of business in a friendly way, were in and out fast, gave good advice for future care, and the results were well beyond my expectations. Will definitely have them back next time and now won't dread having to have carpets cleaned again. Solid recommendation. read more

We and several family members have used Brad and Doug Parker for YEARS to clean our carpets. They are simply the greatest (!), extremely honest and forthright, know the best techniques, and are so pleasant to be around. We highly recommend their company: Parker Brothers Carpet Cleaning. read more

Parker Brothers is the best! Yes our 15 year old carpet looked better than it deserved. But what they did to the engineered wood floors that were scuffed and unfortunately, Mop N' Glo'd by me, was beyond fabulous. And they were kind enough to make time in their schedule for me JUST before Thanksgiving company arrived (including our son's mother in law to be). If there were more stars I would rate them higher. Also, if Parker Brothers is reading this, my apologies for not posting this sooner. read more

I wish the tenants before we moved in would've hired these guys. We had to have the carpets in the house we were renting cleaned upon moving out. These guys are awesome! The carpets looked better than they did before we moved in! Nasty, old stains that were left from previous tenants were gone! The only thing that sucked was the fact we had to live with them for almost two years and yet these guys got them out in 20min! Do not go with those big name carpet cleaners that have offices all over the US and hire just any person who can lug around 50lbs or more. Go with a family owned business who has done their homework when it comes to running a business, treating the customer right, and learning everything they can about the carpet cleaning business. Extremely polite, knowledgable, and thorough. HIGHLY recommend. read more

Is it wrong to love your carpet guys? Well, if loving them is wrong, it feels so right! Seriously, I've been having the Parker Bros out to my home for the better part of a decade. They were a referral from a friend, and I couldn't be happier. Indeed I am happy to now be the referrer. They do an absolutely fabulous job. It's always the Parker family, never subs. They don't do the continual upsell either. Bonus: they are dog friendly too. Couldn't ask for a better partner in keeping my home in great shape. read more

I rent out my house in Plano, and needed them cleaned in a pinch. I called them up and he gave me a great deal, and to top it off they came out on short notice. They did a wonderful job, they were very courteous and the price was right. I will use them again every time! read more

I have been working with this company for 10 years. They have always done an impeccable job of cleaning my carpets. They go above and beyond on service and quality. What have anyone else at my house but this company. The best there is in customer service, cleaning and satisfaction. read more

Fantastic! I needed a last minute carpet clean for our new house and even though they were booked solid they found a way and made a way and got the job done. They sent extra guys and showed up at 6:50 AM, 10 minutes early by the way. They were very professional and explained the process and what they were doing every step of the way. There was even a miscommunication on the number of rooms needed to be cleaned, but they honored their original estimate and did the extra room at no additional charge. They did a great job, we're very friendly and personable and I will certainly use them again. Great customer service! read more

My real estate agent recommend the Parker Brothers for a home I just bought. From my first call to Doug, until they left my house this morning, everything was great! They even told me how I should spot treat the carpet, and Doug pointed out an area in the laundry room that I should check the integrity of the floor (my inspector missed it because it was beneath the washing machine pan). I haven't been back to the house this evening yet, but everything looked great earlier! The grout went from black to a light sandy brown! 3800 sq ft of carpet and tile looking good! read more

Great carpet cleaners. They do it all for you. Other bargain cleaners require a good vacuum of the floors and all furniture moved. Not Parker, they came in with an efficient process, vacuumed everything, moved what they could and were done in an hour. On time, very friendly, offer suggestions if they notice opportunities for improvement. Already recommended to a friend. read more

Parker Brothers came out to clean my house today, and they were outstanding. They know carpet, and they did a great job. The carpet looks great, the house smells wonderful, and both of the guys were professional and very nice. I will definitely call them again. read more

Parker Brothers are AMAZING! I've used them 3-4 times for various moves and Persian rug cleanings. They are so honest and amazing at what they do. Always on time and all the guys are always so nice. They came to my rescue for a tile Cleaning job and even answered my called while in vacation. I highly recommend Parker Brothers for all your flooring and upholstery cleaning needs. They were able to make the grout in my 1970's house look like new! read more

I called them needing immediate service and they bent over backwards to fit me in. The results were outstanding. Areas that were stained or terribly worn looked practically new. Highly recommend read more

Excellent job. They are very nice people but be sure you have cash or your check book because you get no sympathy if you have to go to an ATM. When I said it would be nice to give people a heads up beforehand, they laughed at me. However, they were on time, and did a great job cleaning an old sofa we are trying to keep longer... I didn't mind going to an ATM, but I did not like the attitude. read more