Great to do business with. I had issue with an axle I purchased from Parker. The spring Purch was…read moreput on the wrong side. Rob with Sales & Service was Great to deal with and had the issue taken care next day.

Despite having issues, trying to get a hold of somebody at this company once I finally got in…read morecontact Angie was great to work with. The quality of the trailer the friendly staff made this a slam dunk of a purchase great people that work here in very knowledgeable.

Took my boat into the shop for the following reasons:…read more 1. Look at trailer guide boards and secure wood to frame better - Said they would do it, but was not done. 2. Look at trailer lights and fix issue with lights flickering - was told it works fine, and it still doing the same thing. 3. Fix broken reflector on trailer - glued cheapest looking reflector you could imagine and it's even crooked. But no big deal. I'll fix it. 4. Make sure all boat speakers were working properly and fix if needed - was told they'd do it, never happened. They said when I came to pick up the boat that they don't do that. So still have the same problem. 5. Check pontoons for leaks - they said they checked for leaks. They said there was an obvious leak in the middle pontoon (it's a tritoon) due to water being inside. It rained and water went through the upper hatch in the floor of the boat. They said the bilge pump inside the pontoon wasn't working. I ask them to fix it and they said I need to get the leak fixed and the water drained before they would do it. Come to find out from a different shop there was no leak, they just didn't want to siphon the water out and replace the bilge pump. 6. Fix bilge pump (see #5) 7. Perform engine maintenance to ensure everything is working properly - Changed gear oil and said that it needs a fuel additive to clean some carbon in the motor. They said it comes in a case of either 6 or 8 bottles. I was charged for the whole case and they only used 1 bottle and then told me they placed the other bottles in the boat. Got home. Nothing. It's ok if they don't do certain things but done say you do if you don't. Maybe they should say they will only work on engines. Anyways here is the real reason for the 1 star review. I wish I could give 0 stars. When I parked my boat and trailer at the shop, there was absolutely no damage to the trailer, with the exception of 1 reflector as mentioned earlier. When I picked up my boat and took it home, I realized it had been in some sort of collision. The right rear corner was bent in, scratched up and the tail lights are broken. (See pictures) I called the shop to inform them of the issue and was told they'd didn't do the damage and they have video from when I dropped it off, showing the damage was already there, to prove it. I said great please send the video and this would not be an issue. They called back 30 minutes later saying they will not send the video to me (because it doesn't exist) and they said they are denying responsibility. The owner seems to not be very interested in their customers. I've asked repeatedly to speak to the owner, and he was on vacation (understandable, that happens) they told me he would be back in a little over a week. I waited til the owner was supposedly back. And I emailed, no response. I called and was told he'd call me back. Then the same employee calls and says he's in a meeting. And that he'd call me back still. Still have not received a call. Then I get an emailed video of them backing my trailer around the shop and there was damage. But it doesn't show any of the other 5 or 6 times it was moved. They selected a later video that shows damage and are trying to say that it was a video from the morning I dropped it off. Also when asked them about the tail lights flickering issue. They said they inspected all of the lights and they were all working properly. That's when I added for them to service the motor. And NOW there is damage to the trailer, and they didn't do it. This was the first and last time I will use this boat shop. Unfortunately good boat shops are hard to find and this one is no exception. They will take advantage of you any chance they get and will damage your stuff and lie about it. I was charged about $1000 for them to change gear oil, replace propellor, and add 1 bottle of fuel additive. Now I get to find a place to fix the boat trailer and then go through the process of suing them. I have a feeling the lawsuit might be more expensive to fight, than if they would've just done the right thing.

I have been a customer here for years, and wow, service has gone downhill. I have an older ski…read moreboat but have committed my business to Great Lakes since they have done so much work on the engine, electrical. I have had to take back the boat multiple times with out it being fixed correctly the first time. This most current time is after paying 3k for new pulleys and belts, water pump, impeller, the boat never ran right leaving us stranded twice on the lake. The worst is yet to come, the house that service built, is a joke to me now. The gentlemen got upset with me asking for a part # to see if I could expedite it so I could keep family plans for the weekend and not disappoint people coming to town to enjoy the lake. He cussed on the phone and refuses to talk to me know. Each time I ask for he manager Kevin, he is not there. I am human I make mistakes, we all do, I am giving them a chance, but I asked for transparency and communication which I did not receive. No apologies ever just an excuse that they are human and they make mistakes. I understand this as a person who helps others in recovery, we all do. I am asking for simple service and customer service steps. Hopefully they can call me back to be communicative, set an expectation and show some sense of urgency for my time, my money and my plans. I would not recommend going if you want simple service, and good communication and putting the customer first. All 3 they failed on, and in an ever more competitive world you would think service is what would stand you apart from the competition.

Rented four times from them then bought my pop up from them. Have had it serviced from them ever…read moresince. Mark and Dave are great guys and working with them has been a pleasure. Highly recommend.

I cannot say enough positive things about my experience with the team at Roberts Sales! From…read morestart to finish David & Mark answered every question I had pre/post sale. I had a few small issues come up that were mainly due to operator error I believe :) Mark & David have been able to help me troubleshoot even when I am out camping. I have called them more times than I like to admit and even though I bought the camper over a year ago they always help me out. Great team over all and I would highly recommend! Thank you so much! Casey Weaver

This place is amazing!…read more They helped me get out of a bad situation. Bought a car at a different dealership 7 days ago, came in only for a transmission fluid flush. They spent that time to take pictures and record everything that was leaking and cracking. Didn't charge me ANYTHING, only told me I need to take it back. Which I did. Without their help we wouldn't have known the new car I bought somewhere else was a bad decision to have my family in.

I was going to rage rate this service department, but I see that their rating is is already…read moreextremely poor. So, I'll just state that these ratings are not wrong. Went in with a severe issue with my Jeep and the the service tech ignored my complaint and ran the service I was forced to check off online. $1200 later, the problem was not fixed and I had to take it to another provider to get fixed. When I went back to discuss the issue, they acknowledged that the complaint was in the system, but the tech did not see it because they are "two different systems" Classic our poor systems are a customer problem type of mentality. I would run far away from this dealership. Oh yeah, prior to all of this when I bought my new wrangler there , the crashed the car upon delivery Tooke them 3 months to fix the damage and a lot of pushing.

Nice family atmosphere, not rushed into service I didn't need and available parts were in stock…read more Glad I stopped by to meet Colton.

Before we took our camper to All Stars RV, I looked at its reviews and they were mostly favorable…read more But that was not our experience at all. After 11 months, we took our camper to another facility to complete repairs All Stars still had not done. All Stars could or would not schedule our repair. In hindsight, I think it doesn't have scheduling software (it seems to manage repairs with plastic sleeves full of customer information hung on multiple walls in the office). We dropped our camper off to wait its turn. Colton Swan (owner's son) told us we would have it back in 8 weeks. It actually took 4 months (twice as long) to complete only some of the repairs, but we needed the camper so we took it. After we picked the camper up, the warranty company told me repeatedly that All Stars had not given it what it needed to authorize more repairs. To speed things up, I wrote words for Colton to send to the warranty company in an email. He told me he could not send emails to it. But he later admitted he could and he even sent me an email he had received back from the warranty company. In the end, I sent a letter to the warranty company with the information it needed and it authorized an additional five repairs. I asked Colton to order parts for those repairs right away. After three weeks, I called about the additional repairs. No one answered. I left a voicemail, asking about the repairs. No one ever responded to my message. I called again the next day and again the day after that and still got no answer. We ended up going on a trip without having the repairs made. During our trip, the thermostat (one of the repairs not yet made) failed completely. We had to figure out how to install a new thermostat while we were sitting in the campground. When we got back home 6 weeks after I asked Colton to order parts, I emailed him about the rest of the repairs. He did not respond. Two days later, I called and he happened to answer. When I was talking to him, he checked a vendor's website and told me it was in the process of shipping a new oven (one of the repairs). In other words, Colton did not order the oven until he got my email six weeks after I asked him to order parts. And he still had not ordered any of the other parts. When we got the oven installed, I asked Colton to refund what we had paid for one of the repairs the warranty company later authorized. Colton referred us to Rob, his father and owner of the company. Rob told me he would not give us a refund because it would screw up his computer. Huh?! I told Rob I was frustrated that Colton had taken so long to order the oven and that he still had not ordered any of the other parts. Rob told me that was in the past and he prefers to live in the present. I'm not kidding. That's really what he said. Then he told me I could yell at him all I wanted. I did not want to yell at him. I just wanted to get the repairs made. Rob ended up shrugging his shoulders and walking away. After we left All Stars that day, I sent Colton an email to make sure he had ordered the other parts. He never responded. By then, it was then 11 months after we first dropped our camper off at All Stars. I contacted another repair facility to complete the remaining repairs. I am happy to report the new repair facility is far more responsive than All Stars.

Mike has done a great job keeping our RV's working. always fair price and tackles some pretty…read morechallenging repairs. Great mobile service.

We had grand RV out to repair multiple issues with our RV. They were responsive and were able to…read moreget all the parts required in one day. We were leaving for a trip and needed expedited service. They were professional and affordable. I would highly recommend their service for anyone needing RV maintenance on the front range.

I live in my RV fulltime. I was in the Denver area and had a list of minor repairs that I needed…read moreto have done before I moved to my next location. I called and gave them the list of items and set up an appointment. They were super helpful. When I arrived they have a large work garage, and it is l clean and well organized. They kept me posted throughout each step of the process regarding any findings or items that needed to be done. They even had the replacement awning strut that I needed, and were able to install it for me. You cannot tell that I ever damaged the original. I highly recommend Rocky Mountain RV repair. They exceeded my expectation for timely, efficient repairs.

The owner Donnie was incredibly helpful when I had to stop in after getting my RV serviced here the…read moreday before. I got this sewer valve fixed, along with adding sensors to the water tanks. It was $611 but unfortunately it all needed done. The day I got it back, my step was not going in to get into the house part of the RV. I was able to swing back by the next day and apparently the little step magnet fell off. Donnie was quick to not only fix that, but also looked at a leak on the outdoor shower, and replaced a knob that was broken. All of this that no charge since I was in there the day before, getting the other repairs done. He even hooked up a diagnostic machine to see if I have a DEF fluid sensor. He went above and beyond to make sure that we were going to have a safe road trip that day. I highly recommend Rocky Mountain RV Repair! Five stars!

He has stolen the lower unit to my engine. Removed it early winter to rebuild. He seems to have…read morevanished.

Did great work, didn't overcharge, worked hard to keep prices down. Will continue to take my boat…read morehere for services. Really hard to find service for older boats and engines.