ParkSmart

1.7 (124 reviews)

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Open • 9:00 am - 4:00 pm

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ParkSmart - i purchased at ross at 6:50 but was ticketed for being in ross parking lot over 2 hours at 6:36. - Parking Near Me - Walnut Creek, California

ParkSmart - Parking Near Me - Walnut Creek, California

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Parked at 6:15pm, put in card and press + and had time til 9:15 pm. Came back to car at 8:20pm ish and had a ticket. Checked meter and had 1:05 hour remaining. Hmmmm . . . Park Smart employee was there, asked him about it. He didn't issue the ticket but agreed I had, on my left side/A spot the time. Told me this happens all the time, just give them a call. Did so and got a rude woman who says the car next to me didn't select or press the right spot and therefore canceled out my time and that is MY $35 program. Had this happen twice over the past year. Went round and round with the woman on phone. Nasty company to be serving the citizens and visitors or Walnut Creek and NOT the way to treat patrons of downtown businesses is it?

Maria T.

You guys are some liars! Gave me a ticket, I was not there more than 2 hours and I have the proof I will bring in Monday! Parking supervisor RJ you sir are a straight up liar giving people tickets when I was not there for more than 2 hours! It was not evenn1 hour I went into Xfinity and I have proof! You guys are some dang scam aritis RJ ID number 229 makes me wonder how many other people you have done this too!! Thank GOD I have proof of where I was at! I suggests to anyone who parks in these plazas take a video or the place and the time because this parking agency are liars

Leaving by 6:55 to my next location by 6:59. 20 or so minutes after RJ ticketed me. Even at this time it still didn't reach a two hours.

TaLynn Y.

On 03/03/2025 parking supervisor RJ (229) ticketed my vehicle. I don't know if they're bored or what but this seems to be something RJ (229) does apparently (going off of OTHER PEOPLES REVIEWS). I was ticked for the 2 hour limit max outside of Ross on Main street. I was INSIDE ross shopping while RJ decided to give me a weak ass ticket. I tried to call the number and it took me 5 times to get an answer and one time I was just hung up on. Don't worry about trying to go to the address it's just a P.o. Box, nobody to actually talk to. Anyways, I went to ross earlier that day at 1pm shopping. I saw something I want but was undecided. Around 5:45 ( rough estimate) I went BACK to the Ross to purchase something. I was ticketed at 6:36 not even an hour later. By the time I got to the vehicle it had not even reached 2 hours. Apparently In and Out parking isn't allowed, as said on the signs i was told. I'm unsure what IN AND OUT PARKING IS when I came back to ross damn near 6 HOURS LATER. Do yall job properly. 0

Where is the "NO PARKING" sign? Also, where is that door I was allegedly blocking?

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Molly S.

9 years ago

I disputed my ticket because I received a call that there was a death in the family, and that made me late to get back to my car: I wasn't lingering or being negligent. This company did not think that was a valid reason and refused to waive the fee. They are a heartless, private company that clearly takes advantage any way they can. read more

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Tulsi S.

9 years ago

I tried paying for the meter in lettuce parking lot and the screen froze on me so I stepped away for four minutes and got a ticket. I wrote to them disputing the ticket and they followed-up and acknowledged that their meter was at fault and wrote my ticket off. I wonder if they retracted tickets for other patrons on that day in the same spot? Anyways I am just upset that we have this private corporation making money off walnut creek citizens. Does anybody know what part of the ticket value goes to the city of Walnut Creek? How many tickets does this company give out every month? I wish somebody would start a petition to not have private corporations benefit from Walnut creek citizen's money. I also read that these corporations "could" have investments from the city officials. A little unethical. There are few blogs claiming that you don't have to necessarily pay for your tickets but I haven't researched in enough: https://www.yelp.com/biz/regional-parking-walnut-creek-2 http://crazyinsuburbia.blogspot.com/2009/04/wc-parking-meter-matters-part-1-you-can.html read more

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Beth B.

7 years ago

Vultures. Recently moved to Walnut Creek and already ticketed twice! Once 10 mins over 2-hour limit while spending money with WC merchants. Second, mistakenly parking in the reserved back row of the Ross parking lot. (There were closer spaces available, but I wanted to walk the extra steps and didn't see the reserved sign behind a tree branch.) ParkSmart offered no forgiveness on appeal of second mistake. Believe me, we're hyper-vigilant now. A helpful article posted by Robert H. states the teeth in enforcing the tickets is three unpaid and a City ordinance allows them to tow your car. PS catches any mistake within minutes because it uses a license plate reader attached to a roving vehicle to keep tabs. This is our first experience with a private, for-profit ticketing company and it's not a friendly welcome to the City of Walnut Creek. https://www.mercurynews.com/2016/07/01/dont-ignore-those-private-parking-lot-tickets/ read more

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Maggie H.

11 years ago

SENIORS BEWARE! Your blue handicap placard does not give you free parking at lots owned by PARK SMART. It only works in the spots designated by the blue handicap parking stalls. There are no signs that regular DMV regulations don't apply at this lot where you can park at any meter with a blue placard and not pay for parking. instead they just have confusing signs that read Private Parking and right beneath this "public Parking Pay". Preying on senior citizens who might not see or understand this sign, it means they are privately owned and they make up their own rules...they are not going to warn you, they will just give you a $30 ticket. REAL considerate of our seniors on fixed incomes with mobility problems. We found this out when we parked at the Cheese Factory's lot. The valet one. So I hope you get to read this before it happens to you....pass it on to your family's seniors. read more

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More info about ParkSmart

1630 N Main St
Walnut Creek, CA 94596
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(925) 933-8795
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https://www.parksmartinc.com

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Does ParkSmart take credit cards?

Yes, ParkSmart takes credit cards.

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Does ParkSmart have free WiFi?

No, ParkSmart does not have free WiFi.

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Review Highlights - ParkSmart

“I am happy with the granted dismissal of my parking dispute.”

Mentioned in 2 reviews

Broadway Parking Garage

2.8

(43 reviews)

Parked here today and had no issues. It was the middle of the day on a Friday so it wasn't too…read morebusy, but it's a great location and seems like it could get pretty busy on a weekend! Met a friend for lunch across the street and this was in walking distance not only from the restaurant, but also some great shopping too! Would definitely park in this garage again if I'm in the area again.

Visiting Walnut Creek, first time at garage since the change. What a nightmare. Using my phone, I…read moretried to create an online account - per their instructions. Unfortunately I don't have my credit card password and user name memorized - nor will I ever. So I could not complete the transaction. Also, the elevator was broken which was a PAIN for my handicapped friend. We turned around and left - thank goodness we could get out.

South Locust Street Parking Garage

3.7

(28 reviews)

This lot takes forever to go in and out of. The lower floor is all reserved for "management" but…read moremost of those spots are empty. So instead we have to go round and round up floors. There's two slow elevators at opposite corners. Free parking for 3 hours.

Reviewing a parking garage may not be a topic that stimulates much interest, but if you ever have…read moreto look for a place to park while in downtown Walnut Creek, this may stir up some interest and maybe even a glimmer of excitement. Visitors to the area can avoid the headache of looking for street parking or getting lost or having to circle the blocks until a space can be found. Plus, street parking is more expensive! South Locust Street allows the first hour free and then $1.25/hr afterward. This parking garage is in an ideal location, because there are so many popular restaurants, bars, and shops within walking distance. It's not the largest parking facility I have been to. There is a limited height range and the spaces are a bit narrow. During busy days, you may find yourself circling around until you reach higher elevations. Fortunately, we didn't have to experience too much stress during our parking space search. Driving a big pick up truck can do that! Exiting and paying was quick and convenient. We will most likely be using this facility again during our next visit to town.

South Main Parking Structure

3.5

(14 reviews)

I am super glad to find a parking garage within the downtown Walnut Creek area where they offer…read morefree parking (for the first three hours), and then after that the rate seems pretty fair to me and they seem to display the parking rates pretty conspicuously (see attached photo). With the main entry gate at the intersection of Main Street and Botelho Drive (just right across from Gott's), this parking structure was super easy to find, and it was so nice to be able to know the count of available parking spots right off the bat before I even entered the parking structure. And each individual parking stall also had a light indicator that would turn red if occupied or green if available. And the building seemed to be pretty well-maintained. Generally I found it to be pretty clean. So, I am happy that I found this parking garage.

Came here today and all the elevators were broken/out of order. I had a stroller and had to walk…read moredown where the cars were going with my baby. This was not safe at all. I wish there was some notice before entering the lot indicating this. I just kept thinking about individuals who use wheelchairs and what they did to get down, especially if they were parked higher than we were. I feel like this was not safe or complaint with ADA standards. The attendants didn't even know the elevators weren't working. Do better Walnut Creek parking, it's 2023. We need information upfront and accessibility for those who need elevators.

Walnut Creek Parking Garage

4.5

(2 reviews)

This parking garage is located in Walnut Creek and close to the mall where shopping and eating can…read morebe done at once. It was easy to find parking and the rates weren't too bad.

There is free and paid parking here as well as reserved parking spots. Yes, the garage can seem…read morecrowded, but I have yet to never find a spot while cruising inside. The garage is well lit and they have security wandering around for extra peace of mind. In the heart of the Walnut Creek shopping center where there are a ton of restaurants and boutiques. The shopping center is a great place for all ages.

Olympia Place Customer Parking

3.5

(2 reviews)

If it wasn't for the free parking on the upper floors I would have given a 1 star rating. Until…read morerecently all the floors have been free. When the first floor was converted to pay for parking, signs that looked exactly like the 4 four free hours of parking were installed. Now you have to read a QR code to make a payment and the cost for parking isn't listed anywhere to read before parking. The light in the stairwell from the 2nd floor to the 1st floor has been out for weeks and the stairwell itself hasn't been cleaned or painted in years. Also I couldn't find a sign anywhere with contact information in case of an emergency or unexpected situation. Have looked online and only find numbers that have been disconnected. What was once a very good place to park is now about average.

Downtown Walnut Creek is a busy place on Saturday night. But there's plenty of parking if you know…read morewhere to look! The Olympic Place Parking Lot is FREE, but does take a little effort to navigate. We ended up on the roof and had to walk down as the elevator was out-of-service. Past that, it was an easy walk to our dinner at Melo's Italian Table.

Broadway Plaza

3.7

(241 reviews)

•$$$

While there's no longer music that plays in the morning and the main street is now closed to…read moretraffic, Broadway Plaza is still one of my favorite places to be in Walnut Creek. There's a good mix of restaurants, clothing, and jewelry shops, most of which are high quality brands and the mall constantly stays fresh and vibrant although I do wish they had more restrooms outside of the ones below Industrious. Some weekends they have a maker fare or live music, but most of the time the fountain is just central to the comfortable seating area, that during the winter gets some decor for the holidays. All in all, I really do love this area and still find myself coming back year after year.

I came to get some steps in and walk around the area and check out some stores. I didn't realize…read morethe number of stores that have been closed and new ones open. I noticed many more jewelry related stores are open. Old Navy is gone. Gap was gone first and then Banana Republic. Now no more Old Navy. Athleta is still around and I notice many other fitness clothing stores. I remember Louis Vitton store open, now is gone. Hope more new stores will come.

Plaza Escuela Parking Garage 1

2.0

(9 reviews)

BEWARE!! DONT PARK HERE. Unless you are desperate. Poor planning of infrastructure.limited time…read more like what other says here and dont deserve a star. Definitely not a free parking. Even on a weekend or even on a sunday. Wrong move. I will never come to this garage again or even in a walnut creek. Parking sucks! Charge alot. Limited parking hours. Like what others say how can you enjoy 2-3 hrs of movie, eating out and shopping on this kind of rules for the parking. And yea, that ticket is for a sunday. Corrupt private owners. Corrupt.

Grateful that Plaza Escuela has parking garages available with paid and free parking. The lower…read morelevel has paid meter parking. Upper levels have 3 hours free parking. Be mindful of the signs as some are reserved spots or spots for electric vehicles. MPH 10 (I'm pretty sure is the max), but I've seen some cars drive a little faster which I don't like cause what if they hit someone walking or a car backing out or coming in the opposite direction? Elevators and stairs available on I think it was 3 out of 4 corners of the building floors. Update: mph is 5

North Locust Street Parking Garage

2.6

(35 reviews)

We picked this parking garage because it was the closest option to the restaurant we were going to,…read morebut honestly, I'm not a big fan. Everything feels extremely narrow. The lanes are tight, and every turn felt like I was one move away from scratching another car. The "compact" parking spots are really compact -- to the point where a lot of them aren't even usable. As we drove up to the fourth floor, we saw several spots that were partially blocked just because the stalls are too narrow, not because people parked badly. That said, I'm still thankful this garage exists, especially in downtown Walnut Creek where parking can be a mess. The free first hour is also a nice perk. Overall, it does the job, but it's definitely not my favorite place to park.

Average large automated parking garage. It's a little confusing the way they designed the inside…read moreand driving up and down. The spots are mostly narrow and compact so if someone parks a large vehicle it's too small for other cars. It's easy enough to pay and use for parking downtown.

Plaza Escuela

5.0

(2 reviews)

So many places to eat and walk off your food here. Great vibe and was recommended by our front desk…read moreperson from our hotel. Had an awesome dinner at Tomatina and had our son and his girlfriend join us. So much selection of restaurants we have to come back and try other places.

This shopping plaza, which was built on the former site where Walnut Creek Grammar School sat from…read more1912 (a school built to replace where Central School had stood since 1872) is a now a popular shopping destination for both residents and visitors to Walnut Creek. There is a Walnut Creek Historical Society marker in the form of a statue denoting this site at Olympic Boulevard (at Locust Street). You can watch a short and informative video about Walnut Creek Grammar School on Youtube narrated by Former Walnut Creek Mayor, Bob Schroder, who also attended the grammar school! www.//tinyurl.com/yc5hhh5o The current primary tenant that draws in the crowds that stand waiting in line is The Cheesecake Factory, which is housed in the former Andronico's location from when Plaza Escuela was modernized in the year 2000. It's a central location where you can hang out on the benches and people watch or chill with your friends, which many of the local teens do on the weekends. Or you can take a pleasant stroll to Century Theater across the way and the shops in Olympia Plaza, to Main Street Plaza across the street, to Broadway Plaza down the street, or to Alma Park Plaza. It's also a short walk from the apartments at Alma Park and Park Place. There is parking to be found in two garages, as well as metered parking on the street. Eateries in the plaza are: + The Cheesecake Factory + Ruth's Chris Steak House + Ike's Lair + Buckhorn Grill + Chipotle Mexican Grill + Pizza My Heart + Pressed Juicery + Poke Bar The retailers in the plaza are: + Tilly's + Men's Wearhouse + The Container Store + Forever 21 + Ann Taylor Loft + Uniqlo + Camera West The services in the plaza are: + Yoga Works + Trufusion + AAA

Broadway Pointe Parking Garage

1.9

(15 reviews)

I am happy to update my review but as of today I can't call anyone to inquire about options for…read moreevent parking. We would like to prepay without having 3 or 4 dozen tickets to validate and pay for but it looks like that's what we will have to do. It would be nice if there was an attendant that could assist with this or at least a phone number/office to contact. I have parked here with no issues before but, I would say that it is a lot that is maybe remotely monitored?

I paid $10.00 for 2 hours and 5 minutes. I realize this garage is convenient if dining at Il…read moreFornaio, but next time I will park elsewhere.

Walnut Creek Ford

4.6

(880 reviews)

I had an issue with my f150 while traveling…read more John and Charles in service took care of it in a way that I can only describe as magical. the customer service and mechanical work were both above and beyond and worthy of praise.

Joe and the servicing department has taken care of me for years. Super friendly, knowledgeable, and…read moreextremely responsive communication. Joe always spent extra time working with my warranty details to make sure I got the maximum coverage and no corners were cut so I always walked away with my truck in perfect condition at no extra cost. Highly recommend this dealership for your next Ford purchase and or servicing.

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28 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jessica S.

159

7 years ago

Predatory criminals! Don't pay the tickets! They are illegal: Read this: https://abc7news.com/401721/ "'According to the attorney general a landowner doesn't have the authority to issue these kinds of documents' attorney David Levine said... the city attorney and the police department have warned a private parking company about similar practices. Police Chief Ken James said, 'The attorney general's opinion says that they don't have the authority to issue citations with an accompanied fine. We've made our private parking ventures aware of that.'" They post no signs about parking and then charge you if you run into a store for literally 5 minutes right before 7 when their fees end, unlike city parking which ends at 6! Some snitchbass binch creeps around and adds "parking tickets" the minute you get out of your car. What a pathetic life he must live. Good news is, you're actually under no obligation to pay then. They are not real tickets and the city won't collect and it won't go on your record. Apparently after 3 times you could get towed but if you do sue their asses for not providing proper signs! They are basically stealing your car anyway. I can't believe the city of layfatte allows this criminality. Must be run by mafiosa. Meanwhile Walnut Creek provides free garage parking in most of the city and has better retail, so just skip this criminal town altogether and go to Walnut Creek! read more

Flizzy M.

1 year ago

I am writing to express my concerns regarding the current state of the parking lot. While I understand that the lot often experiences high traffic--which is understandable--there are several issues that significantly impact accessibility and fairness for users. A large portion of the parking spaces are marked as "reserved," and unfortunately, the majority of these reserved spots consistently remain empty. This severely limits the number of available spaces for the general public and makes it unnecessarily difficult to find parking. In many cases, it results in drivers spending extended periods circling the lot for a spot, while dozens of reserved spaces remain unused. Additionally, the $35 parking fee is excessive, especially considering this is not a city-operated lot. The current setup creates both inconvenience and frustration for users who are simply trying to park efficiently and affordably. I strongly urge management to reconsider the number of reserved spots allocated and to reevaluate the current parking fee structure. Adjustments in these areas could greatly improve the user experience and accessibility of the lot. read more

Eric P.

140

6 years ago

This company is nothing but a scam, tonight I took my fiance to dinner in Walnut Creek. We parked in Mechanics Bank parking lot and I went to the ParkSmart, Inc. kiosk to pay I attempted to pay with first my Discover Card (Twice!) and then one of my Visa cards (Twice!) and machine kept rejecting my attempts and saying (Sorry) when I was at machine another couple walked by and the gentleman said "Are you having any luck I couldn't get it to take my money either" so they rig a machine to not work and then rack up fines from people who park there to make up for all the monies they are missing from the COVID 19 crisis lack of downtown traffic. This company has no real authority to enforce or collect but I hope I get them in court cause I want see all there records and turn this into a civil suit naming every wrongfully ticketed person as a plaintiff and get all the money they've stolen back to the people they stole it from... More to come on this review that's a promise!!!!!!! read more

Alma A.

150

6 years ago

ParkSmart's enforcement officers are very shitty and racist. I am a loyal customer to mechanics bank and was given a ticket for walking to my other bank to get money to deposit into my mechanics account. The enforcement officer badge#145 who is an indian male named Jack said because I walked away from car and lot I was given a ticket and it didn't matter that I was a customer. Around same time, we saw a lady pull up in her with her kids and asked him WHY and waved the ticket to him?! He said, "I didn't realize it was you?" And he said don't worry about it and placed ticket in his back pocket. This is called WHITE PRIVILEGE and is very discriminatory. This was was around 8pm. I was next to him while I heard all this and asked him if he wants to take my ticket back too?! He said you can't compare yourself to her?!! WTF is that suppose to mean. Because she is white and I am hispanic. Walnut Creek peeps can be very racist!!! read more

Rob M.

7 years ago

Bunch of criminals. Constantly give out unwarranted 'tickets' even when you haven't parked past the allotted time. They rush to get your vehicle towed by North Main Towing Company for the kick backs, even though they have no legal justification or power of enforcement. Do not use their lots or frequent businesses that allow these morons to manage their parking. The 'tickets' do not get logged at DMV or anywhere else so they are not actual legal tickets. Best way to get these thugs out of Walnut Creek is to boycott them and tell the businesses that use them that you will take your money elsewhere until someone else manages their parking. Nick and Jack and the other fools should get real jobs and stop ruining people's days by being rent-a-parking-meter-maid. read more

Jane S.

145

4 years ago

FartSmart, (st)Inc. is just below hackers on a scale of sliminess, but at least hacking requires some skill. FartSmart will give "invoices" as a way to prevent the comeback of already struggling retailers. They will ticket you in an empty parking lot of a bank on a holiday weekend Sunday. FartSmart, (st)Inc. sees a multi year pandemic and says "we can hurt this city more." I can't imagine the type of person who would sign up for this job in this economy when there is so much entry level work available. They're a bunch of simpletons who managed to convince other morons they were necessary. In a world that needs more love, FartSmart is herpes simplex 1 and 2. read more

Jay H.

4 years ago

Predatory parking monopoly. These people are as detestable as they come, they'll slap tickets on you in a moment, and in Emeryville it's hard to even learn their system. They have no courtesy or understanding, their practices are unethical. They have established a monopoly on parking structures in the Bay Area, CA, and they tow vehicles for contesting predatory methods. When you call them they want you pay twice on the same tickets you already paid, and they offer no receipts. We need a class action lawsuit to disband this gang of thieves. DO NOT PAY these criminals. read more

Ronnie M.

8 months ago

I had an overall positive experience with ParkSmart, even though I did receive a parking ticket, I will submit a dispute claim. What really stood out was the customer service. I spoke with Beverly, and she was incredibly understanding, patient, and informative throughout the process. Beverly's professionalism and helpful attitude made a frustrating situation much easier to deal with. I appreciate the way ParkSmart handled my inquiry and the level of customer service provided. Thank you, Beverly, for making the experience far more positive than expected. read more

Will C.

3 years ago

I got taken by these guys too. I was sure I paid enough in the meter just to do a drop off, but who am I to argue? I don't have a camera watching the meter and my car. After reading the reviews, I can see others taken by this company. I'm sure there's a real service the company provides to regulate traffic. For me personally I'm just going to avoid going to all stores with a ParkSmart meter just to save the headache. It makes sense these stores use ParkSmart because they have more traffic than they can handle =/ read more

Robert R.

7 years ago

That is ridiculous that I got a ticket in Lafayette within an hour before 7 pm and even on holiday - President's Day. It is disgraceful to ticket anybody on holidays and $25 a ticket is a thief from greedy private company like ParkDumb! No wonder many reviews here gave you 1 star rating. Many cities and towns do offer weekends and holidays off without fees. However, that private company has no respect at all. Fuck you, ParkSmart, Inc.! read more

Robert H.

7 years ago

Read this article carefully. https://www.mercurynews.com/2016/07/01/dont-ignore-those-private-parking-lot-tickets/ It is not a legal opinion you can defend yourself with, but it is a fairly clear explanation of the power ParkSmart, Inc. has--or rather, does not have. If you are a repeat offender, you are risking towing. If you are not a repeat offender, you are unlikely to notice any consequence at all. read more

J L.

8 months ago

on dec. 4. 2025 i was in the parking lot of 1295 main st walnut creek..I was there 4-hrs at verizon trying to deal with a phone issue ( don't use this store) i returned to my car to find a parking citation.. i called Parksmart and talked with Bob after hearing my excuse he voided the citation...Park smart was fair, understanding and extremely polite thks PARKSMART read more

Cailen F.

5 years ago

What a joke!!! Parked for maybe a max of 5 minutes, put in some change and the meter time never changed so I ran into the olive oil store in Lafayette a few feet from where I parked grabbed a few items and serioulsy back in car within 5 minutes and already a ticket???? FIX UR METERS so they actually work the time you money in....what a SCAM!!!! read more

Tom D.

4 years ago

ParkSmart is what I think dealing with the mob would be like. This company is truly awful. LL's need to realize they're a big part of the problem by contracting with these people. LL's wonder why Their tenants are going out of business. Hmm I wonder? WC is long since the idyllic place to do business. Thank you ParkSmart read more

Justin M.

1 year ago

Whatever you do, watch out for the parking with ParkSmart! Even if you pay for parking, those ParkSmart people are literally parked at the lot waiting for the second your meter expires. Even if you're 5 seconds late, they will give you a ticket for $25. read more

Robert P.

9 months ago

The Employee Parking Program was created to help employees find discounted parking nearby. This initiative frees up valuable customer parking and provides employees with substantial discounts on both hourly and daily parking rates. read more

Mo S.

9 days ago

It's a scam. They don't do anything for the parking lots. Just a business owned by a criminal. Don't pay these fees and they will tanker. If you want to know what corruption looks like then dont look much further. read more

M F.

5 months ago

ParkSmart has supported our local Walnut Creek elementary school with a very valuable annual donation. We greatly appreciate the multi-year partnership!! Thank you ParkSmart. read more

Michael B.

1 year ago

Got a ticket on my windshield and I had paid for parking. ParkSmart machines are notorious for breaking down. Shame on ParkSmart. ParkRipOff read more

Natalie M.

9 months ago

Just did an online dispute and I actually just got a really fast response within a few hours and customer service was really nice.

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