Some great reviews. I didn't need service, just gas. Swipe the card in the self service pump and…read moreto my surprise an attendant came out and asked if I needed help. I suppose not, wonder if these are full service pumps. Not seeing any signs I just did my own labor and they offered to wash my windshield. I haven't seen a service offer like this in a long time, probably before the employee was born! The pumps have plenty of space so we don't have to bend anyone's fender on the way in or out. Easy to exit to the ridiculously busy Rice Street.

Today my car was towed to Tom's because I experienced a flat tire while driving on the freeway…read more They serviced my car immediately by inspecting my tire. Unfortunately, it was not possible to repair the tire. They offered me options that were all reasonable. They were conscientious about my limited budget and offered to sell me a used tire. After removing my severely damaged tire they quickly mounted the tire. I so appreciate their quick attention and courtesy. I live out of town otherwise I would switch my business to Tom's!

I would NEVER recommend SUPERIOR COLLISION to anyone. FIRST, they didn't even call or email to give…read moreme an estimate and in the circumstance of a damaged vehicle, time is of essence and very important. So, I waited and my car sat there for two and a half days. When I finally called them, they claimed they had called me, as if cell phones don't show all incoming calls and why wouldn't they leave a message. Especially since the front desk person had left me a message the day my vehicle was dropped off there so my information was in the system. SECOND, the estimate was way over the top and so expensive that I almost choked while talking to him. It was the cost of the lower end of a newer vehicle. I could not believe it and he spoke to me like it was normal and I was stupid. I immediately had my vehicle towed from there to another business who did it for a third of the price and they listened, cared and understood the circumstance and knew my ultimate goal. Basically, an older vehicle and needed to get it repaired, presentable and driving but not only that, wasn't giving me a line of bull by saying 'parts are so expensive'. BOTTOM LINE, Superior Collision was gauging me on parts, labor and everything in between. You name it, they were charging me for it and on top of it, they have a clause in small print that says it doesn't include hidden or underlying issues that they don't see. So there could've been possibly more charges had I agreed to allow them to do the work. Honestly, I think they saw a woman in a dire situation who needed her car fixed and she was willing to pay and needed it done now and thought she'd foolishly pay it. And if this is I'm not sure what they have going on but I will never consider them in the future nor will I ever refer anyone there. I'm all for supporting local businesses but I can't and will not support businesses that take advantage of consumers who are placing their trust in them. They're in the business to help people and much of the time it's due to unfortunate situations and rather than help, they choose to do the opposite. Shame on them!

**Edited to say that after my initial review I was contacted by Tony at Superior Auto. He took the…read moretime to ask questions, look into the business records, speak to employees that handled my vehicle, and request all the information so he could fully understand what went wrong with my visit. He was proactive, helpful, and immediately offered several solutions. He reimbursed my visit, offered to have the car re-examined and was extremely kind and effective in working through this. I appreciated the response and his great demeanor, so I have changed my review rating.** Please go anywhere but superior for your car repairs! Honestly, it was a bad experience and they're even more untrustworthy than dealerships. I brought my car in for an oil change, tire rotation and to look into an acceleration issue I was having. When I got the call with the estimate from Chris, I was told I needed a new timing chain, that it was urgent and that it would be $5000. When I asked questions Chris was shifty and had very little details, and when I pressed for more answers he said if I didn't do it it wouldn't be drivable and that he does these "once a week with my kind of car". I felt very uneasy with him, didn't believe him, picked up my car (after paying $300 for the oil change, rotation and engine diagnostic which told them nothing) and brought it to the Honda dealer. The dealership ran a new diagnostic (for less money than superior charged me) and found the real issue. There's NOTHING wrong with my timing chain. There was a tear in an engine air tube that was causing the weakness, a $300 repair vs the $5000 superior wanted for a new chain. Superior just chose the easiest, most expensive thing to tell me without actually examining my car to see what was wrong. I sent an email to admin@superior and never received a response. They sent a text asking if I liked my service and when I said no and that I had complaints, there was no response. Really terrible service - and they didn't even fill up my tires with the correct amount of air. Who knows if they even rotated them?? I'll never go back. Don't trust them, and don't give them your money.

These guys do a great job, they do it efficiently, and they do it for a fair price. Bonus points…read morefor the sweet office dogs.

Driving along and find that my tire is losing air fast, I pull into this fine establishment and…read morethey couldn't be more helpful. Because it's first come first served there was a little wait but luckily they got me in before they closed. The staff is incredibly kind and helpful and there is even entertainment there with, the shop dog! I feel very lucky to have broken down near this shop. And now, I will only use this shop for my auto needs.

This guy tried to convince me something was wrong with my car over the phone. I just wanted my…read morebattery changed and he was convinced it was a different "problem". It doesn't matter if it is a different problem if I still need my 4+ year old battery changed. He didn't care that it was old, he was convinced it was this other problem. He wouldn't even let me set up an appointment to get a new battery installed and instead referred me to youtube videos on this other problem that he was convinced my car had. Some of the worst customer service I have experienced and it was just over the phone. I couldn't imagine what it would be like in person. I would not go here.

We are not sure how this shop/guy gets any stars at all (unless those are friends and family). Is…read morenot in the shop after noon, basically hung up on me after finally calling back.

June 1, 2023 - Regretfully, Cedar Ave Repair is CLOSED. It's been closed for a few weeks…read more I'm very sad to see it's gone. Wonderful service, wonderful people.

if you need an honest and efficient mechanic, you will absolutely find them here! I have been to a…read morefew different places around the twin cities and i've been astronomically over-quoted on repairs, competitively quoted without a good feeling that my car was in good hands, or told something was an issue when it was minor. As a female, I have felt 100% confident in Cedar Ave Repair. Their prices are super fair because the work speaks for itself. I am super grateful to have found this place, they've replaced my spark plugs, wheel bearings and even helped me with a windshield wiper motor issue. Coming here I feel the peace of mind about my vehicle that you search for whenever you have an unforeseen vehicle emergency or unexpected repair issue. Thank you for everything you guys do!!

Don't go here for a trailer hitch. It took two trips because they forgot to order the hitch, then…read moresaid they'd give it to me for dealer cost. When I paid, it was $20 higher than the quote, and they hadn't added in the tax. The total bill at "dealer cost" was the UHaul price. The install without electrical took almost 3 hours; it makes me wonder if they just took it to UHaul. It wasn't a complicated job and I should have just gone to UHaul myself; it was closer to home and the total experience would have been less time. Lesson learned. UPDATE: I called John P. about his reply. When I made the original appointment Ryan wrote down one number of the VIN wrong. We corrected it the next day, but he forgot to give the correct VIN to whomever ordered parts. He was pleasant and fully admitted his mistake and offered me to do the work at the dealership cost. While I was really frustrated about a second trip, I liked how Ryan was a stand-up guy and owned the mistake and made amends, so I went back. John hadn't investigated any of this but I did like that he mentioned they took off the exhaust because the car was louder than normal. John turned me over to Deano and he offered to send a runner to my house to pick up the car and look at it. That solved my two issues; driving distance and time. They dropped the car back off a couple of hours later and it was back to it's normal sound level. Deano called and said they found the heat shield bolts in the front of the car were rusted and coming apart. They wired it up the best they could. I'm guessing either by putting the car on the lift or messing with the exhaust was all it needed to loosen the heat shields. Kudos to Ryan and Deano. I still feel this was a high end shop doing a simple job; it looks like they do a lot of body and electrical work. Felt like I was going to a plastic surgeon to have my nails painted.

I bought a remote start and I've been pleased from start to finish of the process! When I first…read morecalled they were super helpful on the phone with explaining products and their process. When I arrived at the store everyone was really nice! I made an appointment for the install right away and I utilized the overnight key drop - it was all done quickly! When I picked up my car they explained how to use my new remote start and off I went! I would definitely recommend them to anyone!

I've trusted Brausen Family Auto with my cars for 5 years now, and they have not let me down. From…read morewhat I've seen of other mechanics, Brausen is more on the expensive side, but they do it right. I appreciate their honesty and the fact that they don't call me "sweetheart" when I walk in the door. I appreciate their recommendations like "If you're just driving around town, this will be fine, but if you're traveling out of state, you need this fixed," and "We could fix this now but it won't negatively affect your brakes and it would cost you a lot of money. Otherwise, we could fix it when you get your brakes replaced and you'll save on labor." (Paraphrased, but these are real things they've said that have been helpful.) It's clear to me that they care about their customers and value customer loyalty over a quick extra buck. Also love the free car wash tickets you get with an oil change.

Fantastic service, super honest mechanics. They will never charge you for services you don't need…read more I've learned my lesson and will never take my car anywhere else even though I live 39 miles from the place. Free rentals, fast service. These guys responded like champs! I'll see you soon for a transmission flush lol

Towed my car, then lost my keys and attempted to blame it on me until I informed them that I have…read morepolice eye witness to me handing my keys to the driver

Very nice and helpful!! Went out of their way to help. Explained what was needed clearly so when I…read moregot there it was all good to go.