I made an appointment online to get full new set of tires over my lunch break and had a great…read moreexperience here. James (I am 90% sure I am remembering his name right) was super friendly and fast! He noticed that the tires I had selected and paid for online (using what was suggested by the discount tires website when I entered my license plate) were not the right size and found that the higher quality tires that did fit were $70 less per tire! I often feel reluctant about car related purchases because I know they will be expensive and I feel like people will often try to sales pitch you into buying something even more expensive, but that was not the case here which I really appreciated. He did present me with a few extra add ons like new windshield wipers (which I did get, $21/wiper for a VW) and a new spare tire because mine is probably 10+ years old (which I did not get). I was refunded the difference between the cheaper tires + the wipers and the original price I paid and my car was ready in 45 minutes! This location is across the street from a Wing Stop, Noodles, & a Jersey Mike's. There were plenty of seats to wait in but it was also convenient to run across the street and grab lunch while my tires were being changed. Sounded like appointments were the way to go, walk ins on a busy day could have to wait up to 90 min. Highly recommend this place!

The staff at this location are so polite and professional. It is refreshing in the auto repair…read morebusiness, espeically as a female customer. I trust this company, and will not buy tires from anyone else. I've brought 3 different vehicles to this location over the years.

It's hard to find a new place to work on your car. And it's difficult to know if you can trust…read morepeople especially if you're not mechanically inclined but at Troy's - I could just tell that I would be taken care of. It's a small shop with minimal waiting room so if your car is going to take more than 45 minutes - you might consider waiting at a coffee shop or something. I had an appointment that I arranged via email. They were prompt with bringing my car back for the oil change and I was out within half an hour. During my wait - I had a lovely chat with the guy behind the front desk, he talked to me about the history of the shop and the experience Troy has. Another patron brought them fudge while they worked on her car and a second patron tipped them for pumping gas - in this economy?! To me those were clear signs that these people take care of their customers and the customers keep coming back! I'm glad I found this place for all my future car maintenance

This business has incredible integrity. I trust their analysis, and I've never felt overpriced or…read moretreated like a car idiot. Each employee is kind and very helpful. I'm SO thankful to have them working on my vehicle.

Came here for used tires, had great experience with them. Great service, awesome crew and the best…read moreprices. I do recommend this place highly to anyone that appreciate great service for the right price

The service was no service. I was a carry out tire in hand. I left with no tire. Don't waste your…read moretime.

One tire was losing air on my vehicle. I made an appointment to have it fixed. I'd picked up a…read morescrew in the tire. They plugged/patched the leak and rotated my tires for no charge. They were quick to turn the car around, and communicated before/during/after the appointment via text. Come here for a set of tires, folks! I had a great experience with them.

The team at the West St. Paul Discount Tire is fantastic! They provide excellent customer service…read moreand would highly recommended for tire needs.

I've been here before. Fantastic to get my stuff in right away. Get my stuff done. I'm going there…read moretomorrow morning show up before anyone gets there and I guarantee here within 15 minutes. They'll have it fixed. Yes the the room is off the vehicle.

They are unreliable, they've had my truck for 4 weeks. They promised to get 6 tires on, Everyday…read moreThis and Last week! I have all the paper work to prove it. In fact they were supposed to have it ready by 10 AM today, again. I got there and they said they it's not ready and that they cannot give me a time but they will have it been ready today. This is the same excuse I've been given for 4 weeks. This will be the last time I bring a vehicle there, they lost my business.!

I live NE Minneapolis and this is the first place I always take my cars. they are welcoming,…read moreprofessional, honest and fast. I'm always happy with the work and the price paid for their services. Their staff are very intelligent and find solutions that work for you.

Kind, helpful, quick. Tire change. Good experience over the phone as well as in person.read more

I would give them more stars if they didn't feel a little bit condecending when I talk to them on…read morethe phone. The service is other wise is good. They were one of the only shops that was able to look at and fix my car same day before Xmas. I can't tell you how amazing it was to have a car during the holidays and not be Ubering all over the place or worse not being able to see my family during the holidays. The value seems good. I don't think I got over chanrged or anything. I would go back.

I came in to inquire about a tire repair I was immediately met with hostile energy and comments…read morebelittling my knowledge was told it was going to be $58, i said that was more than I expected and they said good luck finding somewhere else, another unnecessary and hateful comment, don't come here if your a young women, sterlings on university can patch a tire for $33 :)