Elevator is always broken…read more mailbox door is broken It's loud at night especially outside Dogs pees outside the door I've lost hundreds of dollars worth of parcel/packages I don't like their customer service. everytime a call the office answers Weve only lived this apartment for over a year and they already increased our rent. The one thing like about this apartment is the handyman Jesus He is so nice and gets the job done quick.

Elevator is always broken, the gate to enter off of D Avenue has been broken for months, packages…read moreare stolen and lease manager didn't respond after I reported getting accosted outside by someone in the alley in-front of the cameras. Gym equipment is broken and rent went up 300%!!

This fucking place is such a scam! Their old condos are…read moreridiculously old and nothing works right (electric , over usage water bills,for 2 people that have full jobs???) weird. I don't even have words to say how bad is it when u finish ur lease they are fucking dogs to get ur deposit and charge you as if the place was new . BE CAREFUL! And even tho they seem nice people don't forget those are the people that fuck people over ! Seems we r not the only ones but my advice is ... KARMA IS A BITCH.

We were tenants with this property management company for a year and had so many problems. We…read morelived in a less than perfect condo that had a few issues right off the bat. When we asked to have things fixed, we were told to fix it ourselves or we had to wait forever to get it fixed because supposedly we were "nothing but problems." This company is small and low end with little resources. I would NEVER rent from them again, no matter how cheap the place was. I counted down the days that my lease was up enable to move out instead of even confronting them anymore. It made for a very miserable year for me and my entire family. My best advice is to keep looking for a property to rent that is not managed by this company.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

April was my property manager for nearly a decade, we only parted ways when I decided to sell. She…read moreis everything you want in a property manager - proactive, responsive, knowledgeable, competent, resourceful. I lived far from CA and never had to worry about my condo because April had everything under control. When tenants turned over, which was rare, she quickly found another great tenant. She ensured any maintenance or other issues were addressed quickly and thoroughly. Highly recommend NewWest!!

What can I say about Pam Ratcliffe at Coldwell Banker except that she contains the rare qualities…read moreof being an extremely warm and trustworthy person along with being a stellar, exceedingly competent, and outstandingly conscientious businesswoman. A few years ago, she helped us purchase our beautiful home. We were new to the area and looking to change real estate agents since we were dealing with somebody who was just unavailable most of the time, and she was a breath of fresh air in every sense of the word. We had a day and a half to find a home to move into, and she helped make that happen. Recently, she helped us sell that home, which we thought we would be staying in for the long term, and she helped us negotiate all the hiccups along the way that were out of our control. In the end, we ended up getting the best deal. Along the way, with both buying and selling, we felt like we were her only clients, and I have a feeling that's how everybody feels when they work with Pam. I can't recommend her highly enough. If you want somebody who will be on your side and go above and beyond--I don't use that term lightly--she is the one who will work hard for you and leave you with a great feeling both personally and professionally.

Pamela Ratcliffe is the consummate real estate professional, and her Team Ratcliffe Real Estate is…read morewithout a doubt the most professionally competent and client centered real estate professional group with whom I have dealt over the 56 years of buying and selling houses as the U. S. Navy moved me and my family all over the United States. She demonstrated a thorough knowledge of real estate laws and regulations as well as the housing market conditions as we together developed the plan to sell our house. As we waded through the voluminous forms, Pamela was very thorough as she impressed on us the need for complete disclosures and what actions should be taken to present our house in the best light. Her ability to recommend and work with various tradesmen was key to presentation of the property. Her skills working with the buyers' agent reflected a genuine care for us. The sale was closed and recorded in short order as Pamela monitored every step of the process. Her communication and caring for us, her clients, were the hallmark for our success. We recommend Pamela Ratcliffe and her team over any realtor in San Diego County.

This has been, by far the best property management company I've dealt with in 40 years of renting…read more They are responsive, caring, and communicate throughout the rental process. They truly care about the properties and tenants.

Mark Scott is by far the best broaker on the planet! He and his team sold my house and found me my…read morenew house. He has the best assistant(Wendy Martin)who spent countless weekends finding my perfect house. Excellent movers(Local Motion)! He' got a great team that can do everything. Mark only has reputable companies to help you with anything. Mark explaines all the aspects of selling and buying. I highly recommend you give him a call and let his team make you as satisfied and happy as I am!

I have been renting from Been Network for about 5 years (3 separate locations) and have nothing but…read moregood things to say. The staff have always been friendly and courteous. If we have an issue it gets taken care of although I will say they don't come up often. Especially during pandemic they have been sooo helpful and understanding. Special shout out to Silvia for going above and beyond and staying soo on top of our stuff. Anytime I ask for any documentation she is on it! I think the majority of these reviews might speak to the type of tenants rather than the company. Keep up the awesome work Been Network!

I love this! They are the Best! They managed my properties while I was assigned overseas and…read morethey are very professional in what they do. I highly recommend them.

Tenant Planet has done a great job managing my property in San Diego for the past 5 years. The team…read morehas been responsive and helpful with quick repairs on my older property, online financials, and tenant turnovers. The team works hard to keep me updated and informed - recommend!

I've had too many bad experiences to name, but I will mention one. Last year, 2025, Tenant Planet…read morewas late getting my lease renewal to me. They realized it on November 12, 2025. They immediately emailed me and sent someone to my house with a lease renewal and the rent increase. I called and asked when would the new rent be due; I was told December 12, 2025. I paid my new rent on December 4, 2025, lovely Tenant Planet charged me a $150 late fee (they will not reverse it) the old rent, plus the new and rental insurance. Never mind, I've sent a copy my rental agreement three times. The right hand doesn't know what the left is doing. I've been renting this property since 2011, and unfortunately, the owner may be loosing me as a tenant. If you're a property owner, think again if you were thinking about using this company.

They post homes and let you make an appointent to view the home when they already have many…read moreapplications or even someone already approved. we have viewed a few houses. fill out the applications pay the fees, try to call and check status and they only tell you you have to wait for a text , then to be told two days later it has been rented. they should let you know before sending you the link to apply that they have applications they are processing already so they don't let you get your hopes up and waist your time. I will Not be viewing or applying to anymore homes listed by this company.

I had rented a "Ralston Property for almost 4 years. When it came time to move out I requested a…read morepre-inspection. Alonso Salcedo was the person who came to inspect and he was great! Alonso arrived on time. He got down to work and completed the job in a timely manner. He was friendly, professional and very thorough. A person who does a great job deserves to be recognized. Alonso from Ralston Properties is a great employee.

Really good at responding back emails and returning phone calls. Anything that happens in your HOA…read moreis bothering the management company's fault. All decisions in regards to your complexes fall back on your board.

These property managers drive around in unidentified vehicles and lurk around your home like…read morestalkers or nosey neighbors. Very unprofessional to question you without identifying themselves and when you legitimately answer them , they don't take your word for it instead lurk around , harass, take pictures and send notices with lies . This company hires unprofessional staff members , who fail to carry themselves with basic professionalism. In addition fail to call you back or acknowledge a call .