Customer review…read more Needed a part, they ordered it but didn't come it. They did manage to have one and they are very polite and friendly. Parking is very bad, not their fault but still an issue. Good experience and going to check with them if a similar issues happens again.

Disclosure: My friend going back 30+ years, Tim works here and everyone that I have ever sent his…read moreway has been treated with respect and given the utmost in courtesy. Why did I mention this? If you are not used to going to a scary industrial park to get a used part from a "junk yard", then you just MIGHT be intimidated? For most reading Yelp reviews, your actual experience with car parts is probably going to the dealership for everything or Jiffy Lube for an oil change. If you know a little about getting things a little less expensive? Then check them out. Everything from wheels, replacement mirrors, name it.....this place is worth a phone call for a used part that you need if a NEW one is not necessary. Call first however and ask for Tim......They don't necessarily keep everything on the premises, so call him so he can get it from his inventory network.

Friendly service. I needed to replace my car key batteries. Although, they wouldn't actually…read morereplace the batteries for me due to liabilities I was able to find what I needed quickly and go about my way.

I went to the King Farm to fix an annoying rattle noise coming from the rear passenger side and the…read morebrakes. All the repairs were done ver well. I will definitely go back for more repairs and maintenance.

These guys were super helpful and super easy to deal with. I had a car die. They committed to…read morepicking it up and met the schedule. I was out of town and they worked with my schedule. When I had to turn in the plates, he gave me a pro tip - use the tag and title place next to the MVA. $7 more but no wait / no appointments.

Excellent experience with Tim & Mike .. Doing business more than 8 years , very satisfied with…read morethem. We get a lot of parts from these guys, always well priced, fast, and professional.Highly Recommend

WOW - Make sure you're ready to be insulted when you call them…read more They have the parts but act like knobs on the phone to the client. I stayed polite just let it roll off my back. I used to be the Parts Manager at a Car Dealership and know that bad days happen but honestly this guy was about one of the worst and I've worked in this industry and don't set my bar high.

I call these guys every day (I order parts for a local dealership) They usually have what I need…read moreand they're QUICK! They need to work on their phone skills, though. When the guy put the phone down to look up my part he was talking to a co-worker with every other word a curse word. My incoming calls are recorded and played back to me. I would have been fired for what he did.

I stopped by this Advance Auto Parts to pick up a couple of small things for my car. Overall, I…read morethought the store was pretty easy to navigate. Ok, maybe the store was easy to navigate because because the two things that I needed were right by the store's entrance. ;) Also, I thought the prices of my items were pretty reasonable in comparison to other auto stores in the area. Even better, one of my items had a buy one get the other half off. During my visit, customer service was fine.

I had a great experience at this location recently. I needed a new battery and Luis was very…read morehelpful and friendly. He ran a diagnostic check on my battery first before getting me a new one. Installation was quick and painless as well. A great experience overall.

Had a faulty battery for my Jetta and didn't know what to do today. Both the lady and gentleman…read morethat helped me today with the warranty and even let me borrow some tools to replace my battery. They are the best and we're very kind to me. Highly recommend!!

Horrible horrible store…read more I didn't even go to this store but I had an online order I was going to pick up. It's supposed to be ready in 30 minutes but even the next day it wasn't ready. I called the store and the guy who picked up the phone is very unintelligent. I gave him my order number and he said he "can't see it" but once I called customer service they said they called the store and he was able to cancel it. I called him back to confront him about why he couldn't see my order 5 minutes ago but could now all of a sudden cancel it, he said "I just saw it." Wow. I'd give this store 0 stars if I could.

Well, not your typical retail auto parts store, they mean business and professionalism, phones…read morealways ringing and they still take the time to help the occasional walk in customer. Being listed as an advance auto store, I was shocked when I walked in, no retail room whatsoever, but they make it up in knowledge, James knew exactly what part I needed when I described it and the other guys were speedy to get my parts. This location has earned my repeated business, I even signed up for advance Speedperks rewards program.

the manager " mike " is a horrible person to be in charge of any operation..the employee bathrooms…read morewhere never cleaned and sanitary smells of urine and other body liquids...the work condition is a slave shop with hazardous materials,chemical and building structure inside both shipping and receiving location..mike the manager who held employees to a high standard even he wasn't able to reach..this manager " mike " shady grove rd gaithersburg location..

I was quoted a price for my catalytic converter. The quote was wrong but the manager Michael…read morehonored the price. I appreciate him and his team's professionalism!!!!! Thank you very much!!!