I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

These guys are amazing at their work. Very professional, honest and knowledgeable. They are the…read morereal deal - trust them to get the work done right. I took my vehicle there for the first time not knowing what to expect. I walked in to see Usman because he answered my call to inspect the issue with my Power Liftgate jammed and no longer working which was the source of so much stress for me over the weekend, and in 10 minutes they solved the issue! They did this without further damage to my vehicle (I tried to fix it on my own). They will not disappoint. I will be a customer for life!! Thank you so much Usman!!

Usman and his team did an amazing job on my Lexus. He talked to us through the entire repair and…read moreexplained what could be expected through out the process. Up front he gave us an honest estimate and stayed true to his word. He provided a reasonable turn around time and when we got the car back it looked amazing as if nothing ever occurred, I will be returning.

I bought a car for my wife here about a month ago and had a great experience…read more I went in the test drive a few days ago and had a bad experience. I informed them I had a bad experience and the General Manager himself called to follow up and to make it right. I don't want to make the point of this review around the incident because my point is that it was an anomaly and they more fixed the issue I experienced. They are good folks, good warranty and I feel that they legitimately care about taking care of people.

My wife & I was Prequalified for a vehicle at our local CarMax of Plano everyone was excellent on…read morepoint and polite @ CarMax Of Plano, The car that we wanted was at CarMax of Garland.... When we left CarMax of Plano the paperwork for car we wanted at CarMax of Garland was complete .... all we needed was to sign a few signatures and read over some documents...... When we arrived at CarMax of Garland , we were directed to business office immediately and was received by a nice young lady by the name of Melissa Huerta. Let me preference this by also saying that me and wife were dressed for the weather , it was cold out so we had on sweats. Mrs Huerta helped my wife get ready for the test drive , we test drove the car everything was amazing !!!! Upon arriving back to the Dealership after the test drive, myself and my wife were approached by Christian Gantes (Sales Associate) which introduced himself and Hawar Gerki (Sr Sales Consultant) Who said absolutely nothing to us about who was period. Then Christian stated that some information didn't come from the CarMax Of Plano, and we need to finish up some paperwork. Mind you , I said before arriving to CarMax Of Garland all the paperwork was complete, all we needed to do was sign for the car and read over everything. Hawar Gerki took my wife to has desk and basically interrogated her asking how she made some much money and literally reran all of her info...including ... job verification (again). At point I get pissed because clearly he is racial profiling us with a smile on his face. Mind you he hasn't stated the reason behind doing this or stated who he is to my wife. 45 minutes goes by he comes back to my wife saying it was a mix up and he is sorry..... all this after the paperwork with the car was complete on our end. Clear cut case of racial profiling. Bright note out this was Mrs.Huerta she was very professionally and needs to be promoted , she went above and beyond even offering to pay for dinner. Now , Hawar Gerki needs to be fired for work place profiling and harassment... completely unprofessional as customer I would never purachase a car from this location because he works there. And I'm going to file a formal complaint against him.

What a fantastic job Sam did today on both my car and my daughter's car! Sam was very responsive…read morewhen I reached out to him. He was able to schedule us in same week and I was so thankful for that. The detail and time that Sam put into both our cars was incredible! And the price was so reasonable! Sam came out to our place in Fate and was just so happy and such a pleasure to talk with. It's so great to see someone truly enjoy what he does! We will definitely look forward to Sam coming back and detailing our cars. He is fantastic!! Thank you Sam!!! KP

Dont do it They dont do any maitenance on their cars. I just…read morebought a car from them 2 months ago and already had to spend 1000 to get it fixed. Their warranties are trash. They have a bunch of loop holes. Never again will i use Car choice. Dont waste your money....

Process was easy now I see why the 2nd month of having my van it broke down thank God it can with a…read morewarranty the transmission went out the 3rd month it broke down again they didn't do the transmission right and some other things also it's been 3weeks my van has been in there shop I'm on the verge of loosing my job and I'm calling everyone there giving me the run around worse choice I have ever mad buying a car from here I would not recommend

I just want to say that Stanley direct auto was more than phenomenal and my man David Karr was…read morefreaking spectacular very educated and knowledgeable about the whole process we encountered an error with insurance but he absolutely killed it! the other guys were very nice but I got to give it hands down best encounter I've had with a car salesman he killed it absolutely killed it! Shout out to Stanley direct auto and my salesman David Karr

I came with my own financing Rich-ard the sales man told "Sam" I was ready to buy. I showed him my…read morebanks financing he shoved it back in my hands and said it was not accurate as if he was financing it. Nonetheless, he decided to add a service warranty and wanted more than 3 times what my bank required and that it was because of my credit score. He then tells my bank the he will charge another $1k more than the advertised price and if it breaks down in 2-3 days he will not cover it since I di not want their service warranty plan. Well said Sam - No sale or customer business from me. You can go suck it! Piece of sh** along with the silent owner Carlos which are in cahoots with making shady deals. Remember, if you don't add their service warranty to the car purchase they will go up on the advertised price of their vehicles.

Welp took the 2016 BMW X1 that I purchased to the BMW dealership to check it out because the heater…read morewent out... found out it's leaking coolant... and the Warranty that the dealership gave doesn't cover it. Sent the write up to the owner Moe and of course he didn't reply. If you have read my previous reviews you that I just got my car back from them about a month now and they said they fixed a radiator leak... I got this car end of July... I have made 3 car notes and I have taken the car back to them 4 times and now 1 time to BMW since I got the car...please please check ur car before you buy from them because after you buy... the customer service gets real shitty.

My opinion is: Stay away from this used car store and go to Red Hot Rides or the Corvette…read moreWarehouse! Between the sales manager (Steve) and the general manager (Red ... last name "Neck", I think) I had to take a shower after just talking and texting with them. Red seemed sleazy to me and prideful and mentioned something about his wife driving the Vette that I was considering buying. that killed the deal for me. Steve called me the next day to try to save the deal, but he such sleazy salesman stuff that I had to shut him down and tell him that there was no way that he could save the deal. It was a waste of my time and an overall bad experience. at the end of the day, I ended up buying a newer Z06 from their main competitor.

Cant recommend, car showed up with a lot of undisclosed issues, was left with a massive bill at a…read moretrusted dealer. Custom work that was done in house had to be re-done. Not worth the headache.

Paul took care of my 2022 Kia Soul. Really knowledgeable guy who addressed my concerns about my…read morevehicle and future maintenance. Very reasonable pricing compared to the other quotes I received.

Paul of Monart Motors is a great guy, honest and didn't try to upsell me parts or services I didn't…read moreneed. Went to him in peak summer for car with no AC, most places charge a surge price due to the need BUT he came in with a very reasonable diagnostic rate and got my car blowing cold again. They also have discount for using debit card or cash which is very nice. Only thing I can say in the not so great column would be communication; once car was dropped off, I waited 5 hours then called myself to get update, got the update that car was almost done in another 45 min. After and hour and half and time being 4:30(20min drive and they close at 5:30) decided to head that way to make sure I get the car back at end of the day. When I was pulling into the parking lot Paul called to advise car was ready for pickup.