They remember EVERYONE and are so patient and polite. I particularly love Jody, the groomer. She is…read morethe best and the only groomer that I trust with my little dog. They are usually very busy so be prepared for that but it's worth it. They have at least 2-3 front desk personnel that know their job and know your pet. The longest that I have ever had to wait is 5 minutes. They kindly and quickly greet you, get you checked in, and let the vet tech know that you are there. Then, off to get weighed and back to the room. It's very clean too. The vet, Dr. Steinberg was amazing! He took his time with my little girl and made sure that I understood next steps and reassured me that I could call anytime with questions. Jasmine and Michelle and wonderful too! I can't say enough good things about Bayside. Very thankful.

Sadly I have been gone there for years very happy with the care my dogs have received specifically…read morefrom Dr. Buchanan I haven't had the same experiences with the other veterinarians! and Yesterday I had a particularly upsetting experience. The care I received was subpar. Dr. Buchanan was not available I had an urgent situation. I saw Dr. Oliver. She recommended an unnecessary x-ray for my dog when you could clearly that he had no problems walking. initially I was upset that there may have been an issue but as the day went on by the time my appointment my dog was running and was fine apparently his leg was bruised however she ordered it anyway Ching Ching and of course nothing was wrong. upsetting part was that she ordered it before she even saw my dog! When she came into the room to tell me that nothing wrong she was telling me how to pick him up? How to handle him? what. when checking out she ordered two prescriptions for pain. My dog was not in pain! And I didn't request it. So basically I took my dog in for nothing and it cost $353. When I called the next day to file complaint I was blocked by the receptionist Dawn Sunstorm who made it very clear that she was in charge she was the supervisor and the complaint had to go through her. When I told her I would like the email of the owner she was very hesitant very defensive and became very angry and argumentative simply because I did not want to disclose my complaint with her. I told her that I did not want to take the chance that she would share it with a person I had to complaint with and nothing would be done. I imagine this is what caused her to get irate . I kept my composure but she interrupted me would not let me speak and then hung up on me. Either way I was the person that was upset and she could care less as a matter of fact the second time I called she had me on hold for quite some time obviously she knew it was me. And when she got on the phone without even saying hello and without me saying a word said that she didn't like my attitude and that she is banning me from coming back canceled me out of the system and said she had my email and would email the records! Still hadn't said a word at this point. She continued to say that she has the authority to do what she wants to do. This is outrageous to me and I can't imagine that someone would treat someone that way when they're the ones that pay her paycheck check. I'm glad to know that they do not need me as a client. I've spent thousands of dollars there and I've been with them for quite some time. Thank God there are plenty of Vets out there but I will miss Dr. Buchanan. I drove 2 1/2 hours to make that appointment. Absolutely zero respect. because she's been there for years her arrogance and her controlling nature appears to be overlooked!

We got a coupon for $250 worth of exam, labs, and meds when we adopted Cooper and Mazikeen from…read moreBarcs. We took them early last week and I was super pleased with the service we received. Cooper was sick with a horrible respiratory infection, complete with pinkeye, when we adopted him. He proceeded to infect Mazikeen and the cat we already had at home. So the coupon really came in handy. They even let us bring in a stool sample the next day, because Mazikeen is having some slight issues (which turned out to be some other highly contagious infection), and the coupon covered that and the meds she'll need to get better. Unfortunately, VCA is in anne arundel County, which means about an hour in the van each way, so we will stick with our current vet, which is right down the street from our apartment, but I would actually recommend these guys if you live on that side of the river. They were friendly and competent.

The staff, vet techs, and Dr. K at Calvert are all exceptional at what they do. They provide clear…read moreinformation about your pets/their health and are so compassionate and kind. We had the best possible experience with saying goodbye to our beloved pet and felt very supported by Calvert during a heartbreaking time.

My dog had to get stitches in her leg. I called the day before the appointment and they took us in…read moreimmediately. I paid the emergency fee and it was a short wait and then they took us back. I highly recommended this vet office. Before and after the stitches.

I have been a longtime client of Huffard Animal Hospital and previously had wonderful experiences…read morewith Dr. Hu and Dr. Grant. I always felt they genuinely cared about my pets. Unfortunately, my last few visits have felt more focused on money and repeat appointments than actually helping my dog. My most recent visit was urgent because my dog had an infected, actively draining elbow hygroma. We were scheduled with Dr. Christians Morales. Throughout the appointment, he repeatedly started sentences with, "It's quite pricey" and "The cost is pretty expensive," even though I never asked about the price. I repeatedly asked for a clear diagnosis, but instead received uncertain explanations, including that my other dog may have bitten him during rough play or that it might not be the hygroma. I left without a clear answer. However, when I later requested the medical notes for insurance, they clearly stated that my dog had infected elbow hygromas. Why was that not explained when I directly asked several times? I understand my dog can be difficult when sensitive areas are touched, but this office repeatedly presents anesthesia as the only option, even for a nail trim, without discussing alternatives such as trazodone. Continually putting a large breed dog under anesthesia should not be treated casually. I also asked how to stop him from licking and scratching the infected area. I was told to put him in a long-sleeved shirt, even though the hygroma had been leaking blood and fluid for days. I was then told to use a cone, which may prevent licking but does not stop him from scratching his elbow. I left without a realistic wound-care plan. He was sent home with pain and infection medication, but his condition has continued to worsen. I was told to return in a week if it did not improve, which would mean yet another costly visit without a clear remedy. While there, I also asked about missing patches of hair that may be allergy-related and a persistent bump on his chin. I was told that was "too much to go over in one appointment" and that I needed to schedule another visit. Three days later, I sent updated photos showing that his elbows were getting worse. It is now the following day, and I still have not received a response. I have since scheduled an appointment with another vet because I still do not have clear answers or an effective treatment plan. I understand veterinary care is expensive, and I do not expect it to be free. My issue is paying hundreds of dollars across multiple visits while leaving without a clear diagnosis, proper guidance, or improvement. I am genuinely disappointed because this was once a veterinary office I trusted completely.

On June 8, 2026, at approximately 5:17 PM, I contacted a Banfield location to request that my pet's…read moreprescription food authorization/card be emailed to me. The female representative who answered the phone informed me that she would convert the file and send it to my email within five minutes. After waiting approximately one hour without receiving the email, I called back to follow up. During the second conversation, I was informed that she was unable to fulfill my request because my pet had been seen at a different Banfield location. I explained that I had been given different information during my initial call and requested the representative's name so that I could document the interaction and file a complaint. At that point, the representative disconnected the call.

Pasadena/Glen Burnie Banfield is the absolute worse with approving prescription refills. I have to…read morecall and beg for them to be approved after sitting with Chewy sometimes for WEEKS. My dog ran out of a VERY important medication after 2 weeks of waiting and calling multiple times for it and still not being approved. Being told our vet is out on leave etc its always something. So you are telling me animals have to go without life savings meds because no other vet in the place can approve a med for a pet? Yet they are sure to take that $50 out of my account every month for that plan on time.

I'm so grateful for the wonderful care this veterinary office has provided for my cat, Boatie, over…read morethe years. The entire team is compassionate, knowledgeable, and truly cares. We have complete confidence in their team and highly recommend them to anyone looking for a caring and trustworthy veterinary office.

On 6/10/25 we had to put our beloved dog down,Kelly and the Dr were so kind and compassionate,I…read morewant to thank them very much for making a very hard thing a little better,I also want to thank the staff for the care they gave while Bear was alive. 5 stars!

We've been using Love Those Paws since 2015 to watch our cockatiels when we go on vacation. It is…read moremuch less expensive than boarding them at the vet and less stressful for the animals. The sitters vary but all are enthusiastic based on the reports they leave. After every visit the sitter leaves a note of when they came and left and what they did. They also usually text us an update and a picture of our birds. We come back to a stack of reports. The sitter stays a while after the food, water, and paper are changed to make sure the birds aren't acting weird, and I hear that some singing goes on. We've never had a problem and have be accommodated at very short notice when we want to go away for the weekend. I highly recommend this company. 1/27/20 Update: Just used them again during a ten day trip to Hawaii. I'm pretty sure our birds are in love with Alex, who came for most oF the visits. Now they are just stuck with us. As always, a great experience and we love being able to travel without any worries.

Love Those Paws was great from the moment I messaged them for a quote until I returned from…read morevacation. Stewart guided me through setting up a time to go over all the particulars. Despite me typing up a whole instruction sheet, he insisted on walking through again just to be sure (which is very reassuring). The actual pet sitting was spectacular. The pet sitter who was assigned was Kim. She spent plenty of time with the cats and made sure they were well cared for while I was away. The visit reports they leave are really cute as well. Could not have gone smoother! I'd also like to add that they were available with very short notice (3 other pet sitting companies were unable to handle our request). Also want to add that Stewart (when he came for the home visit) was wearing a mask and gloves to protect against COVID (a welcome sight). Pet owners would should have their minds at ease if they select Love Those Paws. If I go on vacation again (few and far between these days) I would definitely use them again!

Brought my fur baby here to get some much needed updated vaccines. It's a walk in clinic and I…read moreshould have KNOWN to get here wayyyyyy earlier than the time I arrived. On Saturdays they open at 9:30, I arrived maybe 10:45ish and I was number 43 when I signed in. That's not too horrible but the wait time was byyyy farrrr the longest wait time I have ever experienced. At first I was a bit confused why the wait time was so long and the front receptionist said the wait would probably be about 2 hours after I signed in and they would call. Since I lived about 30ish minutes away I decided to wait with my pup inside my car (big big mistake he was so antsy after 20 minutes). Nonetheless I finally got called inside to get seen by approximately 3ish. I had to wait an additional 10 minutes and then I was seen. Once inside the exam room everything was pretty much smooth sailing. The vet nurse/tech explained the everything and did not hesitate to answer questions, she was very thorough and was easy to talk to. She overlooked my documents, and when the vet doctor came in he then overlooked my documents as well. They gave their recommendations and sent me on my way. All in all the actual visit was probably less than 30 minutes but the wait time was WILD. I will definitely be returning and making sure I get there EARLY if I go on a Saturday. Despite the wait time the prices were super affordable.

I've been to this low cost vaccine clinic a few times now. It is only open a few days a week, and…read moreafter going on Tuesday, Thursday, and a Saturday, I would say that Saturday visits should be avoided at all costs. In my most recent visit, I walked into the clinic (as they don't take appointments) thirty minutes after they opened and my puppy was the 35th on the waitlist. They have a very simple process where you walk-in, complete an intake form if your pet is new, and sign in with your contact information. You then wait in the car until one of the office assistants calls you to tell you to bring your pet in. From there, you'll likely wait another 15-20 minutes before your pet is seen. On Saturday, I waited for three hours before I was seen. The vet and vet tech were professional and kind, and I appreciated the assistants at the front desk. The wait was annoying, but this clinic is a lot more affordable than going to the vet or even Petco. I would recommend if and only if you can go when they're open on a weekday.