Money laundering front. Why else would they be so rude and abrasive? Practically shooing potential customers out of the doors with their boorish manners. read more

The worst service ever I walked in to get a loan on my guitar, and as I walked by, I saw a guy with a guitar I was admiring the guitar, and asked him a question about the guitar ,and the owner said I was interfering with business and kicked me out. He actually raised his fist to me to threaten me I thought he wanted to hit me so I left. he was a complete asshole do not go to this pawnshop. read more

One of the nicest gentleman you could meet I have done business with him a couple times since we have had the fires in altadena and not only the best price but he also makes sure you are from altadena so the people who comes to our niebor hoods don't make any money off our losses so he has a great business and a great person to be on our side I highly recommend him to everyone read more

I drive by every day. I decided to stop and look inside. They have everything. I spoke to Moses. Great guy. Knowledgeable and honest. Will visit again read more

I called this place inquiring about a 3 day loan for $200 and me using a $900 camera as collateral. Over the phone I shared the camera brand and model and what was included with the camera the dude researched the camera he said we could make a deal and told me to come in and do the paperwork. When I arrived I noticed him being rude to one of his customer and displaying a "take it or leave it" attitude. The customer must have been in dire need for money because they begrudgingly turned and walked out as if they were being treated unfair but having no other choice gave up and accepted whatever the guys offered to give. So now it's my turn and the first thing the guy says is "where's the rest of it?" I'm like this is it, it's the body and lens only as we discussed over the phone and he immediately says I know cameras and this is not everything. There wasn't anything else so I didn't even know what to say. The guy immediately says what do I expect from him to do with what I am presenting him? I kindly asked well I provided you clear information regarding the product and the parts, over the phone you stated that you researched and confirmed I could get a 3-day $200 loan. He relies by simply saying "$65 take it or leave it" I couldn't help myself and laughed in his face! This guy totally wasted my time and tried to rip me off by offering my $65 loan on a $900 camera. I can totally understand that this guy is in a position of power to take advantage of people in dire need for cash. I feel terrible for anyone who has ever experienced doing business with this guy and his pawn shop. This guys is an idiot, fuck this guy and his pawn shop. This fucker completely wasted my time but he made me laugh and I almost forgot about my small financial troubles. read more

I have been coming to these guys for years now, and I've never been insulted by these guys ever. They've always given me a loan on my items even on a factory made violin with no known makers. I took in 2 Strad copy instruments, very nice, beautiful sounding instruments, and they didn't even let me ask a loan price before the cashier told me, "not interested". He told me that how could I be fooled by the person who i purchased these instruments from? are you kidding me? I've been playing, buying selling and trading violins for 20yrs now. I know when I'm being jerked around, and it was at Pasadena pawn shop. I've seen the old, dusty crap violins they have hanging on their walls. They don't know what they're talking about. It always happens in pawnshops. They think they know more about certain items because they've "been in the business so long " "I've seen everything". Give me a break. After many good years with them, I'll have to find somewhere else to do business. read more

This afternoon, I made the unfortunate mistake of walking into the Pasadena Pawn shop. I had my mother's prize silver flatware and some jewelry. I was only there maybe five or ten minutes when, to my dismay, the employee started letting into me about wasting his time and taking too long!!!!!!! How rich! (Wasn't he supposed to be positive and encouraging to me so he can make a deal ?????) I had very nice stuff (Didn't he get the memo about how to treat customers? Lol ! ) In addition, I'm not sure ( that's why I was there ) but the prices he was giving me seemed not neat conmeasurate to their true value. Needless to say I will never go there again. Not wild horses nor my mom's best silver could drag me there. Unless you have some dire desperate urgent need to punish yourself and feel horrible, I suggest you do the same. ... and if you are female, run ! .... Ick. Ick. Ick. Avoid at all costs. In what crazy upside-down universe does a business give you one of the most unpleasant shopping experiences possible? TX, LCS read more

Awful men - they lie - got caught lying and then proceeded to both yell at me instead of saying - i apologize but i lied and you caught me. On hold with BBB now Drive to Temple City instead of this place. read more

Was in three different pawn shops today looking for guitars, finally found made in USA Gibson. Mo gave me the best deal for it. I Highly recommend this shop. My first feeling was this a neighborhood oriented shop. read more

Pasadena Pawnshop - Pawn Shops Near Me - Pasadena, California

A couple of things made this a difficult and less than awesome experience. When buying a guitar I asked if it came with a case. They said it doesn't. I asked if they had any extra cases around and Moses said depends, a soft case yes, a hard case will cost extra. I said ok. When it came time to pay I said we can find a soft case? And he said it would be $20. I mentioned we said a hardcase would be extra. Then he said no. It was priced at $195 and I asked if they would do $180 and he said no and took the guitar from me and started acting short tempered with me. I asked if he was upset and he said no, I don't get upset, I just understand how some people are. He was trying to throw an insult at me which was ridiculous. I still wanted the guitar and bought it despite my experience with Moses. After I bought it they wouldn't give me a real receipt. They said if I wanted a real receipt I'd have to pay more money of taxes. When you give someone an out the door price it just means that the shop is paying the taxes. But this shop made it seem like they are doing business under the table and not reporting taxes since they won't give me a real receipt with my cash purchase. Shop is clean, dealing with the workers was a bit shady. read more

Horrible owner. At first when I tried pushing open the door it started beeping so I decided to not keep trying to open it and wait for the owner to come to the store and help me. He came to the door and freaked out about us not just pushing the door. Very rude don't recommend. read more

I am a girl. I guess these people don't have any respect for girls, or, for that matter, girls paying $800 for one of their rings. Even after the downpayment, he wouldn't let me photograph it! Mind you, it's "the ring" that every girl waits for. And I can't take a little photograph because it's not mine? Well I just gave you a downpayment, and the envelope has my name on it, so isn't it kinda mine? WTF does it matter if I take a photo. It's probably obvious, but the owner is extremely rude and practically catatonic. Makes me regret coming in with smiles, a nice attitude, and MONEY. And no 'thank you' to me, naturally. Y'all don't deserve all that money if you treat your customers like @/$&;! read more

My sons very 1st guitar and amplifier was purchased from here. Ever since, he's had 6 additional guitars, but, still will go back to his very 1st original guitar that we got from this pawn shop. I'm very thankful they sold us a quality guitar. I appreciate their professionalism and knowledge. AND impressively, they have lots of choices on other electronic products. read more

Vince is helpful. I think I got a great deal. Thanks

I was hesitant to enter the pawn store due to the low reviews, but upon entering the store, I was greeted nicely and treated respectful the entire time I was there. Moses, who worked there, was very helpful and researched my products to ensure that I get the best bang for the buck. Upon getting the agreed price I just signed some papers and got my cash. It was super easy! Thank you for a great experience. read more

Thanks guys what great service, I'm sure the guitar you sold me is going to make my daughter happy for Christmas. Stumbled into this place after coming out of guitar center. There prices were awesome and service was great. read more

Pasadena Pawnshop - Great variety of guitars to choose from - Pawn Shops Near Me - Pasadena, California

Great experience here, purchased jewelry on a few separate events and got a great deal. They have a lot of items to choose from and are willing to work with you if your reasonable. Thanks for the great service guys. read more

To my surprise the gentleman was very knowledgeable and very helpful. Wow the service it's amazing There is no words to describe their service I would recommend these people as city in a pound shop to everyone if you guys need any type of service. If I could have rated then more than 5 stars I would have read more

The WORST customer service!!! Do not wast your time! They have three arrogant men working in there that have never been shown the proper way of speaking to people. The old, extremely obese man thought he was funny telling us that our laptop was no heart monitor and that we were crazy for our asking price. Sir, careful with that bitterness, your children just might be on eBay soon bidding on a heart monitor for their father due to the miserable way you chose to live your life and treat others. God Bless and many more years of business! read more

Had a really positive experience completing a transaction with this shop. We agreed on a fair price, owner was reasonable & respectful, and so on. 10/10 would go again. read more

In short they take stolen property and re-sell stolen property. Our house was burglarized and along with all my jewelry out computer, scanner and printer where stolen. We filed a report with the Pasadena Police. That same afternoon my husband went to the local pawnshops with a photo of our stuff asking if anyone had tried selling it to them earlier that day. Of course everyone told him no. Several weeks later we get a call from the fine detectives at PPD. (Apparently the pawn shops are required to provide the police with copies of all their claim tickets). They had found our computer at Pasadena Pawn Shop. We met the detective there and sure enough it was our stuff. The pawn ticket was time and dated the same morning that we had been burglarized, so was obviously there when my husband went looking. Here's the kicker: WE HAD TO PAY these sleeze bags to get it back. I suspect that the burglar had pawned stuff there before since this was his 3rd strike and because the police recognized is name from the pawn ticket. Not even going to get into how rude and put out they were. read more

Excellent business! I've been using Pasadena Pawnshop for over 2 years, The first time I came here was after I visited just about every other pawnshop in Pasadena. This guys were the only ones who asked me about my financial needs and worked with me. It's been like that ever since. read more

Just purcashed a cassette deck. It was shown to me in the shop. A cassette was put in. And played - vu meters were moving. But the deck was not hooked to anything do actual sound could not be heard. Got home. Hooked up. All that comes out of the unit is noise. Barely any audio from tapes. Have tried multiple tapes - even the blank leader. Is "played" with same noise as audio tape. Thought the shop would have tested it when they got it in. Well guess not read more

Great place! Got sweet deal on a Rolex. Went in to buy myself a watch for work but ended up getting a Sub Mariner for way less that what I thought I would pay for. Great service, great pawn shop. Lots of stuff to choose from. Would definitely recommend. read more

LOVE THIS PLACE GREAT SERVICE AND THE GUYS THAT WORK THERE ARE SUPER COOL. I am very Surprised at some of the awful reviews. Have been here many times and purchased instruments and electronics. I have read some of the reviews and all sound the same people did not get for what they expected for their item. you paid a $1000 for an electronic and they offer a 100. They sell their items for a very fair price and save a lot! And to do so they would have to buy them at a fair price. You should do your research maybe before you come in. And remember what people have their items listed for does not mean they can sell it at that. I am in Sales so I know how this works. AND SO YOU KNOW PAWN SHOPS CAN NOT SELL STOLEN ITEMS THEY GO TROUGH THE PD WITH SERIEL NUMBER ON EACH ITEM AND HAVE TO WAIT A CERTAIN PERIOD OF TIME BEFORE THEY CAN RESALE !!! :) read more

My son pawn his camera her which cost him a lot of money with lens too. I think he only got $90.00. when I renew it , coz my son cant go to get it the guy told me why you have to spend to pay $24 to renew , this camera is not worth anything. I went to check on ebay/amazon and he still can get $300 at least from this camera. They brainwash you so you forget about it.....crazy read more

Excellent service. These guys are amazing, they really helped me out. I brought my video camera, and when I couldn't pay it off on time, they re loaned it. Top notch. read more

Avoid this place at all costs, these guys are rip off artists. I was in a financial hole so I brought in a couple of items worth about $100 each. All they offered me was $20 with a finance charge of $7!!! Get real!!! How they stay in business I don't know but I am willing to bet that most of their merchandise is stolen and was brought in by crack heads. read more

I have some leftover items a 18-200vrii nikon lens, prices for $800 new I have two of them wanted to sell the one I dont need was asking $250 priced used for $450/500 is not that I needed the money but sometimes you find good stuff at the lawn shops, this guy told me my lens has dust inside and he could give only $100, well all used lenses even new have some level of dust, I bought a new 70-200mm 2.8 closed box for 2400 plus tax and had some little spot that doesnt afect the image so well I do not recommend this place read more

Worst pawn shop. they really told me I was way off on the original price for my powerbeats 3 which Retail for $199.99. I went to go sell them for $165 and I included the whole box with the carrying case and charger and changeable ear tips and they told me to they would buy it for $30. I told them ''I'm good I'm not tryna sell it for that much'' and as I walk out they tell me to change my attitude. This is really an ass pawn shop read more

Had a negative experience. The heavier set man was pretty short and rude when I asked questions about some watches. To top it off, I asked how much a Bell&Ross by Sinn Watch is that they had in display and he told me $9,000. I was shocked to hear how much he was charging for it when it's all over the net for under $2,500. Either he doesn't know what he's talking about or he is just brushing me off as a customer. I buy and sell watches and pricing here is too extreme and service is bad. Not surprised why they have bad ratings on yelp. read more

Instead of going in person, I called to ask about pawning an older stereo amplifier. The guy was very rude, interrupted saying "if you saw it online it's already gone." I told him that I was asking about pawning something to them. He was still pretty much an a-hole. I won't be doing any business, buying or pawning from this place. read more

Man just tried to give me 10 dollars a gram for solid 14 CT gold...it's worth 60....rip off

I have been quite a lot of pawnshops and this one is my favorites. Seriously great customer service - surprisingly professional and friendly staff. As a tip... They have great selection of guitars, diamonds and electronics. read more

I pawned my MacBook Pro at this pawn shop and when I went to pick it back up I turned it on to make sure it was still working and it turned on completely fine in the store. A day later I went to use my computer and again it turned on completely fine but once I tried to use the mouse pad to put in my password neither my mouse pad nor my keyboard was working!!! I'm so upset when I took it to the mac store they said it was most likely caused by them placing something extremely heavy on my computers box for a long period of time!! I would have expected them to treat a $2000+ dollar MacBook Pro with much more care but I guess not! It's bad enough to have to pawn such an expensive and valuable item in a time of need but to receive it back damaged is soooo much worse! I will never be using their pawn shop again!!! read more

I was passing by the neighborhood and saw the pawn shop sign. Walked in and my jaw dropped. They have tuns of Musical instruments to Jewelry DJ equipment you name it . Will deal with again i recommend everyone!! Great place!! Very respectful and knowledgeable. read more

Do not enter this place, the service was so bad and unprofessional that am not one to take time out of my busy schedule to post any negative thing regarding local businesses in Pasadena but upon going into this place and finding out how rude the staff was especially the owner or manager of the store towards me as am the customer it was a joke one of the worst places I've ever experience in my life!. read more

horrible service...all smiles when you walk in but rude when you don't take the deal they offer.

This place stole my laptop. Dont go there. They rip you off. I pawned a 700 dollar laptop and they only gave me $60. Then I came back two months later and they claimed to not have it anymore. After trying to work with them and then arguing with them they told me that there was no laptop here anymore. I no longer have the laptop and its gone. Then they rudely kicked me out of the store. There is a much better place to go near there, I suggest trying someone else. read more