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    Pasok Oriental Market

    2.0 (1 review)

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    14 years ago

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    3.2
    (32 reviews)
    3.3 mi
    $$

    Clean store, lovely staff and easy to navigate. Their cakes are so good and I never skip the…read morecookies.

    I had an absolutely horrible experience this morning that should have been just a simple phone…read morecall. I take a medication that is a controlled substance, which I have taken for 4-5 years. As prescribed. I always call in a few days before I am out of medication, so that I can schedule where I am that day for work. This morning I called in to ask the same thing. When asked, the pharmacy technician laughed at me and said, "yeah, that's too early to fill, is there anything else I can help you with?" And I reiterated that I was fine on the medication but just wanted to know what day I can refill. This medicine has also been on back order for months, and often, I have to call multiple pharmacies to find it and it is crucial that I be proactive. She replied, "you can refill the j day 28, just count from the day you had it filled. And then said thank you" and hung up. I was really almost in tears as she was clearly implying that I was trying to fill my prescription early. I was embarrassed by someone who is supposed to be a healthcare provider. I composed myself and called back. I asked for a manager, Jayda said "she's not in". And I asked when and how I could speak with her and she said, "she's on maternity leave. I don't know." So then I asked if there was a corporate email or phone number that I could reach out to. Her response was, "Mr. Hazell, it's on Google." And hung up on me again. I have filed a complaint with the corporate office and will be having my prescriptions transferred to another Kroger pharmacy. I will stick with Kroger Pharmacy as I have only ever experienced helpful and friendly service from others.

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    Pasok Oriental Market - grocery - Updated July 2026

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