They were great, responsive, and affordable they did great work. They replaced the windshield in…read moremy 2006 Silverado

They were great, responsive, I contacted them and came the same day. They replaced the windshield…read morein my 2011 Honda. They did a great job. Fair price for good quality work. Thank you

Absolutely terrible experience with Safelite. I scheduled an appointment for an OEM windshield…read morereplacement and was specifically assured ahead of time that everything had already been submitted and approved before my appointment. I drove almost an hour to the nearest location only to be told when I arrived that they had JUST submitted the OEM request the same day as my appointment. Complete waste of my time and gas. When I asked them to check who called me and confirmed everything beforehand, the employee behind the counter pretended to look into it and then said, "I'm not sure who called you." No accountability, no professionalism, and clearly no communication within their own company. Avoid this location at all costs. They will tell you whatever you want to hear just to get you in the door, even if nothing is actually ready.

Against my better judgment, I followed a dirt hauler on the freeway, mostly because my exit was…read moregetting closer. Silly me. Within moments of my decision to remain in the slow lane, a rock flew into the bottom left hand corner of my windshield, leaving a crack the size of a nickel. I called Safelite from the road and set up an appointment for the following Monday (many time slots were available!). I signed up for reminders. Safelite sent me a reminder and a video to watch in preparation for the appointment. Safelite likes you to show up at least 10 minutes early. I showed up 15 minutes early and they took my car right away. The reminder told me that it might take 45 minutes, but the clerk said it would take about 30. The restrooms are a little dingy and there's no paper towels in the one I used, but the waiting room has coffee, free WIFI, and many chairs to sit in. This Safelite location does not take Apple Pay. As soon as my car was finished, the technician drove my car to the front and handed me my keys and my receipt.

Best glass company for automotive in Redlands California hands-down excellent customer service…read more This man will go the extra mile and give you the best deal possible love this guy recommend everybody to go to him been doing it for a long time true professional, and all about his customers.

Prompt, quick and local. What else do you need?…read more Thanks you guys.

On time and efficient. I had to replace my windshield and fix a window that didn't roll up.. very…read moreprofessional Decent price as well.

Communication was great through the process. He arrived when he said and the work looks great!…read more Would definitely recommend L&S Auto Glass!

Overall, a good experience. Restored my Tesla car to its original condition and the paint job was…read moreclean and well done. I really appreciated getting the car back sooner than the original date provided. My only feedback is that the technician forgot to put the "T" emblem back on the car, and I had to ask for updates during the process. It would be great if updates were sent automatically. Otherwise, satisfied with the work.

1 star -- Unethical practices and harassment…read more My experience with Fix Auto Redlands was unacceptable and extremely stressful. Throughout this process, their business practices felt deceptive and predatory. Billing was unclear and appeared inflated, explanations kept changing, and there was a complete lack of transparency. Instead of clear answers, I was met with deflection and pressure. What pushed this experience over the line was the constant phone calls and harassment. Rather than professional communication, I received repeated calls that felt intimidating and inappropriate. It became necessary to protect myself by documenting everything. If you deal with this shop, record every phone call and save all emails and messages. Do not rely on verbal conversations alone. Get everything in writing and review every charge carefully. Concerns were not addressed respectfully or professionally -- they were dismissed. This caused unnecessary stress not only for me, but also for others involved in the process. I would strongly caution anyone considering this shop to think twice. This was one of the worst experiences I've had with an auto repair business, and I would never return.

Love this place! They do excellent work and they have me the nicest discount. I'm so happy they are…read morestill around

Today ,I went to Go Glass ,located in Redlands to replace my Windshield on my Nissan…read morePathfinder.Both Mark and Robert,were very professional and communicated what to expect as far as a timeframe.Very happy with results.If needed in future,will be a return customer and recommend to others in need of their services

Highly recommend this shop for your windshield repair needs! My passenger side window was broken at…read moremy workplace, Mark the shop manager accommodated my needs & is incredibly kind, friendly and helpful. Zena always made sure my questions were answered and so very friendly and sweet! The whole team did a beautiful job cleaning out the broken glass debris and you can barely tell there is a new window there because of how crystal clear and beautiful it is! Thank you so much again!

They go to your place to change the glass of the car which is a huge plus! And I got an upgrade on…read moremy glass. Hard working people. I recommend!