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    Pass Auto Glass

    4.0 (4 reviews)
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    Response time

    10 minutes

    Response rate

    100%

    Services - Pass Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

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    4 years ago

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    Ulises S.

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    6 years ago

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    Safelite AutoGlass

    Safelite AutoGlass

    (238 reviews)

    Wow what and amazing set of gentlemen! Renae and Paul were extremely helpful and respectful!…read moreTotally professional. They were also great at communicating with me throughout the whole process. My car is old 1983, so it was not an easy job. Yet the did any amazing job! They took tremendous car and respect for my vehicle from what I see it came out well and professionally. They did communicate with me that the original chrome trim would not be able to go back on do to aftermarket parts and and old wavy trim. But they made it work and left it really nice! I appreciate them for taking care of me and my vehicle as their own!

    Against my better judgment, I followed a dirt hauler on the freeway, mostly because my exit was…read moregetting closer. Silly me. Within moments of my decision to remain in the slow lane, a rock flew into the bottom left hand corner of my windshield, leaving a crack the size of a nickel. I called Safelite from the road and set up an appointment for the following Monday (many time slots were available!). I signed up for reminders. Safelite sent me a reminder and a video to watch in preparation for the appointment. Safelite likes you to show up at least 10 minutes early. I showed up 15 minutes early and they took my car right away. The reminder told me that it might take 45 minutes, but the clerk said it would take about 30. The restrooms are a little dingy and there's no paper towels in the one I used, but the waiting room has coffee, free WIFI, and many chairs to sit in. This Safelite location does not take Apple Pay. As soon as my car was finished, the technician drove my car to the front and handed me my keys and my receipt.

    Fix Auto Redlands

    Fix Auto Redlands

    (143 reviews)

    Overall, a good experience. Restored my Tesla car to its original condition and the paint job was…read moreclean and well done. I really appreciated getting the car back sooner than the original date provided. My only feedback is that the technician forgot to put the "T" emblem back on the car, and I had to ask for updates during the process. It would be great if updates were sent automatically. Otherwise, satisfied with the work.

    1 star -- Unethical practices and harassment…read more My experience with Fix Auto Redlands was unacceptable and extremely stressful. Throughout this process, their business practices felt deceptive and predatory. Billing was unclear and appeared inflated, explanations kept changing, and there was a complete lack of transparency. Instead of clear answers, I was met with deflection and pressure. What pushed this experience over the line was the constant phone calls and harassment. Rather than professional communication, I received repeated calls that felt intimidating and inappropriate. It became necessary to protect myself by documenting everything. If you deal with this shop, record every phone call and save all emails and messages. Do not rely on verbal conversations alone. Get everything in writing and review every charge carefully. Concerns were not addressed respectfully or professionally -- they were dismissed. This caused unnecessary stress not only for me, but also for others involved in the process. I would strongly caution anyone considering this shop to think twice. This was one of the worst experiences I've had with an auto repair business, and I would never return.

    Pass Auto Glass - autoglass - Updated June 2026

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