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    Passport Health Austin Spicewood Travel Clinic

    2.6 (7 reviews)
    Open 7:00 am - 9:00 pm

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    1 year ago

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    11 months ago

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    Ascension Seton Family of Doctors at Balcones Woods

    Ascension Seton Family of Doctors at Balcones Woods

    3.2(14 reviews)
    2.5 miNorthwest Austin

    Here's my latest update: I have been under the excellent care of this company for over 20 years…read moreand I think the services keep getting better. Laurelin Mullins has patiently-patiently-patiently coached me on weight loss, diabetes, septic infections, sleep apnea, and more. I am never rushed, and she carefully listens to all my lame excuses.......AND she actually--somehow--gets me to listen to her recommendations!!! .... I always leave the clinic encouraged, holding a detailed treatment plan that is so easy to follow that even my thick, male, Cro-Magnon brain can understand it ..... The staff are equally skilled and responsive: they remind me of lab visits via telephone, email and text. They even promptly answer crazy questions...... the clinic also has a portal that I can type issues directly to Laurelin and get a quick personal response. In summary, I feel lucky to be working with this highly professional clinic. This definitely feels like a concierge medical practice! ..... MY THANKS To this wonderful, dedicated team, Dave K.

    Like a few other, I loved this practice when it was still Balcones Woods Family Medicine. When they…read morewere taken over my Seton, things went downhill. My daughter (15) and I both saw them for primary care. I left after I went in twice for a sinus infection and they refused me antibiotics, which I had not taken in more than a decade. I went to an ENT after that. He was SHOCKED that they didn't prescribe me meds. I ended up on them for much longer than I would have liked for a very common infection. Here was the kicker for me: My daughter liked their nurse practitioner Laurelin Mullins, so I continued taking her there. My daughter has ADHD, for which she was treated at Balcones Woods Family Medicine before it changed hands. On April 1, 2019, her high school sent a form over to confirm my kid's ADHD (so she could get accommodations), the practice did nothing for two weeks. I called and they found the form after much searching. Then NP Mullins refused to sign the form because she hasn't been treated for ADHD since they were taken over by Seton. She didn't attempt to help at all (for example, I have a neuropsych's report etc. that I would have provided to assist; they could have looked at old records, etc.). Regardless of the fact that she was treated at that clinic, they didn't sign the forms. This means my daughter is still waiting for her accommodations at school. The practice should not treat children who need accommodations this way. Even the high school was surprised and they do this all the time. They aren't nearly as caring with patients as they used to be. We won't be going back.

    PRO MED Urgent Care - They have a lab onsite so they could give you quick results and prescriptions as needed.

    PRO MED Urgent Care

    2.5(42 reviews)
    2.4 mi

    Got no insurance, but in dire need of medical care? This is your place. My fiance has no insurance…read more He's also a sickly boy. His lungs beef up at the first sign of dust in the air. Homeboy can't breathe without an inhaler! So, what are we to do? Well, once we went to the emergency room because he was wheezing and we were too new to the area to really know any better. He was much better after the visit, but our wallets were not. We knew it would be a matter of time before he would need another inhaler, but we didn't want to cough up another $2,000 just so he could breathe. We found Pro Med instead. It's Austin's answer for those who aren't fortunate enough to work at a place with benefits. We have only been to the place on Lamar (down south; there are three Austin locations). Not only did they get us in pretty quickly on a busy afternoon, they also got us out pretty quickly too. Well, that was the first time, anyhow. The second time it took more time, but I blame all the middle and high schoolers who kept coming in for their sports physicals. total cost each time wasn't more than $90. Sweeeeeeeeeeeeet! So, my fiance got his prescriptions and we were in and out. And it wasn't, like a million dollars. How much better does it get for those without health insurance? Not much. And it's not too bad. Fiance wants health insurance. But until then, we'll be popping in for our every-three months visits. And just a warning, it's not for the faint of heart. It's basically a clinic for those with a little more money than the indigents. Don't expect the equipment to shine enough that you can see your reflection in it. Just expect some good care. So, if you're a little snobby, you're not gonna like it (lots of sick kids, lots of sick adults, you know). Fore more information: www.promed1.com

    The husband woke up with an ear infection this morning, so off to an urgent care center he went! He…read morechose Pro Med because it's close to our house, but he should have checked yelp before. Here we go. He left the house before 9:30, and checked in at Pro Med before 10. The nurses gave him a ballpark wait time of an hour to an hour and a half, which is kind of a long wait at 9 am on Monday with no option to make an appointment ahead of time. But hey, it's a simple ear infection, so he figures antibiotics wouldn't be hard to get a hold of in a decent amount of time. All the while, his hearing is getting worse and he's in growing pain. But he waited. And waited. And waited. Until a few people who checked in hours after him started to get called in before him. Husband goes back up to the nurses station to check and see what the hold up might be. They assure him that it was getting close to "an hour and a half wait", and that they would get to him asap. Almost three (yes, 3!) hours go by before they finally call him in to see the doctor. While he's in the room waiting for the doctor (mind you, for a SIMPLE ear infection that he already pretty much diagnosed himself this morning), and still, no sign of the doctor. 45 minutes go by before the assistant comes in to check his ear, and decides that he can't see in his ear because it was so swollen. Gee, yeah, YA THINK? So they still can't just write him the prescription for anti-biotics at that point, and he ends up having to get his ear flushed out before the doctor plans to come in to see him. At this point, some nurse's assistant comes in to douse my husband in hydrogen peroxide in attempts to clean out his ear for the doctor. Needless to say, at this point, my husband was tired, in pain, sick, and now covered in peroxide. No doctor, no prescription. In the meantime, the young assistant kept pestering him about how frequently he cleans his ears, even though he said he didn't see anything in his ear to make him ask that? Finally, the doc comes in, says it's a an ear infection, and writes him his much awaited-for prescription for ta-DAH! Generic anti-biotics. Half a day later... The nurses asked him to come back this week for a check up! Yeah right! And take the whole day off work to sit in a stuffy waiting room with sick people? I think next time we will try the ER.

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    PRO MED Urgent Care - I found the care to be affordable in comparison to other places with and without insurance.

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    I found the care to be affordable in comparison to other places with and without insurance.

    Austin Regional Clinic: ARC Far West - Waiting until they open at nine...

    Austin Regional Clinic: ARC Far West

    2.7(295 reviews)
    1.7 miFar West/Northwest Hills

    Sharing a note I sent to Laura, RN. She was Dr. Fagerberg nurse before Dr. F transferred from…read moreARC-FW to ARC-SW. SHE IS an ABCD provider. She goes Above and Beyond the Call of Duty! Dear Laura, Dr. Fagerberg has been an excellent doctor and person and I am so sorry to hear she transferred to ARC-SW (on West Slaughter Lane, unfortunately, a long way from my house.) I haven't decided what I'll do. I was so happy to see your message to me, for thinking of me, taking care of me, and making sure I got the information that Dr F. transferred and that I needed to make an appointment, which I did. You have been a very important part of my healthcare for many years! Your thoughtfulness is appreciated! You have just been the best!!! So, please let me know what you're doing. Sad to see your and Dr. F's wonderful team end!! It was amazing!! Thank you, thank you, thank you, Laura, for ALL the many things you have done for me over the years. Your kindness, caring, and support has meant the world to me!! I hope our paths cross again. Warm regards and wishing you the best, Laura! Hugs, Nancy

    Not sure what happened to this ARC location. It used to be top notch. Now appointments are hard to…read moreget, routinely overbooked, with long waits times upon arrival. I might also add a general cavalier attitude amongst the doctors and support staff. There are, of course, exceptions - but the overall experience here has diminished considerably.

    Photos
    Austin Regional Clinic: ARC Far West - Post-Surgery photo of knee replacement.  No scabbing.  Very clean incision.

    Post-Surgery photo of knee replacement. No scabbing. Very clean incision.

    Austin Regional Clinic: ARC Far West
    Austin Regional Clinic: ARC Far West - Austin Regional Clinics MyChart website & app

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    Austin Regional Clinics MyChart website & app

    Passport Health Austin Spicewood Travel Clinic - medcenters - Updated July 2026

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