After trying over a month to schedule a colonoscopy at the same practice my husband uses, I…read moreeventually gave up on them. I searched and found Mitchell Endoscopy. When I called this practice, they answered the phone right away. The assistant was very friendly and kind. I don't know how she did it, but she managed to get my name, ins info, and schedule my visit all within 10min on that first call. The visit was scheduled a little over a week out which fit my work schedule perfectly. When it came time for the actual procedure, the whole office staff was great. It was a short wait after check-in. It was my first colonoscopy and when the office staff found out, they took extra special care of me. My appt was with Dr. Mitchell. He was so nice and approachable. He made sure I understood the procedure. I had no issues with the anesthesia and Dr. Mitchell called me a few days later with results. This practice is 10/10. My husband says he's going to start going here for his colonoscopies as well. Definitely recommend!

Took my 84 year old father to Henrico Doctors Hosp. choking issue. After 6 hours of exam and CT…read morescan the ER doctor recommended a different doctors group but because of most of my family using Dr. Mitchell including myself I called Mitchell. The next morning just before lunch I contacted his office, gave them the information and the urgency of the choking was promised a call back for an appointment that day. Well by 9pm no call back so I called back the next morning 8:02am and the same person answered the phone and was told the Dr. was aware of the message and would return our call asap today. Well it's now Friday 9:20 am and STILL no call back. I believe Dr. Mitchell is a wonderful DR. and I hope he didn't get the message instead of ignoring a patients needs but I believe the office staff has a whole lot to learn and Dr. Mitchell needs to address this office issue!!

I love my mammograms!! And truly, who can say that? Everyone here makes your visit flawless! From…read morethe moment you walk in, you instantly feel at ease... a serene, lovely seating area welcomes you. The low radiation machines gives you peace of mind-and honestly, I never feel any discomfort. Gentle and caring staff makes this experience quick and effortless. The wait for your results is almost instantaneous... there's a nice beverage bar if you'd like a spot of tea or a hot cup of joe, but your wait is so short, you may have to take it to go! Stroll down the various hallways and nooks for a gander at some amazing artwork! Much of it is original; I feel like I'm in an eclectic art gallery! A nod to the Biggs English Bull Terriers, you will find paintings and figurines of these precious pups around the office. I can't say enough warm sentiments about Dr. Biggs and his darling wife, Gillian. Dr. Biggs is professional, yet personable. He gives you a thorough, informative consultation. Gillian is so pleasant and sweet. She treats the patients like she would want to be treated, and I feel like I'm more of a friend than a patient. I would highly recommend Allison Breast Center to anyone! I look forward to my visits there! I was in and out of the office in under half hour! Whew! I'm glad I got that off my chest!!

I love this place from the warm reception, the environment, how well organized they are and how…read morethey have the entire process well run!! The front desk, the nurse technicians and the Doctor are all very professional and nice!! This my 4th year having my mammogram done here and I will be back.

Always have a good experience here they are part of my regular doctor group. Sure beats going to…read morethese urgent care centers. For when I'm under the weather and can't get an appointment

My experiences with CEC have been either hit or miss, and mostly the latter, unfortunately . . . I…read morehave been seen here a number of times, but only twice have I been impressed by the medical staff or satisfied with their services . . . The "Extended" in the name of the practice is dead on, though . . . The wait times are usually atrocious, and when I have finally been seen by a medical professional, rarely do I feel that adequate treatment was provided . . . In particular, I will single out Natalie Fachet as being problematic . . . Her personality and bedside manner are lacking and need work, and the level of care I received from her was not thorough or even adequate . . . Twice I have been misdiagnosed and treated poorly (or not at all!) for conditions insufficiently addressed or even ignored, and on several occasions I have felt that the quality of care rendered that day was missing something . . . However, CEC is not nearly as bad as Patient First, so there's that!

Good, Mr. Dr has been great over the years and is very conciensus…read moreMy doctor is great. She is flexible I scheduling and available for virtual visits.

I have been a patient for many years and found all to be welcoming and knowledgeable. I credit Dr…read more Johri's knowledge for not only caring for my COPD but also recommending I see a cardiologist. She was right, I have pretty severe heart failure that is being treated by a cardiologist. I don't understand the negative reviews, but I'm thankful for finding this practice years ago.

I didn't see a category for Emergency Room Physician and that needs to be there. Dr. Cook and all…read moreof the staff I dealt with in the ER were excellent. Legs, truck, shoulders and head above Bon Secours!

My 92 year old mother was a patient at HDH/Forest for 10 days for CHF and AFib. Firstly, she was…read moreadmitted to an Oncology/Med Surg Unit for heart issues and did not receive a telemetry box for at least 18 hours. The nursing / hospitalist care was horrific. She received too much IV Lasix by day-3 and was weak, shaky, and severely dehydrated. Nurses were instructed by the cardiologist to give all her meds before her Cardioversion and she didn't receive any (including her blood thinner). Also, when one of her blood thinner pills fell to the floor, the male nurse told her she could skip it for the day. She was left alone in her room at the end of the hall with the door closed tightly when she became disoriented, agitated, and confused. One morning, her 9am pills were still sitting on her table at 12:30pm bc the nurse didn't make sure she took them (when she was confused). When the "nurse" was confronted about her untaken meds and the door being closed, she put her hand in my face and walked away stating she was "going to give me a minute". She had to use the call button repeatedly to ask for help reaching her food tray, only to be ignored, and finally received help when the hospitalist came in her room. She did not receive any hygiene or oral care unless I asked for clean sheets, washcloths, and towels, and then I did the care for her - not the employees. Apparently, hygiene and oral care is no longer a routine part of nursing care and patients can go days without it, unless they have an advocate to facilitate it. Every day she was a patient at HDH she became weaker and had more issues. Finally, there was a huge cockroach in her bathroom that I smashed with my shoe. The nurse manager argued that it was a water bug...it was NOT. This is actually the second time I've seen a cockroach in this hospital. I have vowed to never return to this God-awful facility and have asked my family (and you) to go somewhere else if they want to live. For a previous ER Visit for my 92 year old mother with CHF and shortness of breath (on 12/16/25), the ER physician told us that "her case really isn't an emergency because the ER is for traumas, gun shot wounds, and heart attacks", but he proceeded to give her IV Lasix and admit her for CHF. Ugh...really? His personality was not suited for emergency medicine.