My mom and I went in for pedicures and she also got a shellac manicure. My shellac pedicure was…read moredone okay- the toenail shaping is atrocious and my cuticles weren't touched. However, both the manicure and pedicure that my mom had done were absolutely not well done. The shellac manicure peeled off in a day and the pedicure polish had smudged and basically fell off the nails within an hour of leaving... and my mom wore flip flops the entire day to ensure they dried properly. Besides the terrible execution of the services, the response from the owner Jessica has been ridiculous. She told my mom to go out and buy her own shellac and refunded $35 out of the $85 spent (not including tip). Her excuse was that they offered to redo the services... but when your nail tech puts cuticle oil on BEFORE shellac... that's a sure sign to run out the door. We should have. I absolutely recommend you do not waste your time at this gaudy little hometown spa.

Lauren Potter always rocks my socks off. She does a great…read morejob with cut and color. She listens to me, but is honest about what would be best.

She was able to take me in a hurry because I needed cut and color for a job interview the next day…read more All went well.

Nicki's always welcoming and professional. My previous stylist I'd gone to for 30 years moved to…read moreFlorida. I was stressed trying to find another stylist when I came across Nicki and I've been stress free since. Nicki exudes confidence, knowledge and talent. I've had a few appointments with Nicki, always satisfied with her work.

Marcus is an exceptional stylist! He is thoughtful, careful, and does an excellent job. He listens…read morewell and gives you the haircut you ask for. I'm so grateful to have found him.

I walked in, expecting to make an appointment for tomorrow or the day after. Luckily, Marcus was…read moreable to take me immediately and I could not be happier. He took the time to talk to me first, asking me what I was looking to have done. His attention to detail was mind blowing. I can't remember the last time someone paid this much attention to me in a salon. While I was there, I saw a few other customers leave and they looked great too. Highly recommend this place!

I have been going to Terrie since she originally bought Shampoo Hut. It has now changed to SH…read moreSalon and is still the same great service as the day I walked into Shampoo Hut. I wouldn't go to any other salon or person, for she is the best in the service. She is always listening to your needs and will tell you the truth about your ideas. As a business owner, she is great. She treats all her workers like gold. When I transitioned to grey hair, she spent great quality time o me. Even the other workers are friendly when I come in. Wouldn't go anywhere else. If I could give them a 10, I would.

Michelle has been coloring and cutting my hair for about 3 years now. She is reliable and priced…read morefairly. And she's a good person! I don't know much about hair, so it's nice that she does and is comfortable making recommendations to spiff up my locks! Tracey is a master at eye lash extensions! The very best around IMO. And Kimmie is highly skilled with nails and nail art. She keeps my paws and claws lookin good. Appreciate all these ladies and the convenience of their location in downtown Paw Paw.

Tess was my stylist and did an absolute amazing job! I was really nervous about finding a new…read morestylist up here since I can be a little picky with my hair, but Tess made me feel very comfortable and knew exactly what to do. I love my new hair!

Moved here a few months ago, and needed a massage. Booked for few weeks back and they called me to…read morelet me know that they were having their roof redone and let me reschedule free of charge to make sure my massage would still be as calming as possible. As soon as I walked in, both receptionists smiled and looked genuinely happy. Everything was clean and had great fall decorations. The space was open and bright, the displays were neatly placed and since it was my first time, they walked me back to the massage area waiting room. The decor back there changed into a more calming, serene and comfortable space with dimmer lighting and soft carpet. They made a menu of service on the table for both the salon and the spa and they were both easy to read, explain what each service was and included pricing for everything so it didn't feel like there was even a possibility of a surprise charge. My massage therapist was Em, and I have to say she is the BEST massage therapist I have ever had! I've always been able to relax during a massage but not almost fall asleep! The roofers were doing finishing touches (rain delayed the end date) but with the calming music, ocean sounds and the massage I barely heard them. After my massage, I felt like a new woman, she fixed my back (threw it out a month ago) and made my shoulders feel like they were made of butter. It was so relaxing and I felt refreshed and reenergized that I was family able to come home and clean our kitchen, decorate for my fiancé's birthday and a million of things that I had been wanting to get down but didn't have any energy. Will definitely be a loyal client, recommending to all my friends and coworkers and DEFINITELY coming back before my wedding.

Kandice did an amazing job! This was such a cozy vibe, even offered me coffee as I walked in. I…read morefelt like I was at home with my friends. Thanks for the awesome service!

Jane does the best nails of anyone in the area! I get compliments every day on my nails and it's…read moreall because Jane is so talented!

Love these ladies! The prices and accommodations are really exemplary. I feel like I can really…read moretreat myself to a service or two because they are so affordable. No need to hair your hair grow out beyond being recognizable because you couldn't afford to keep up with the maintenance. I feel like it's personal, tailored, and beyond any experience I've had before. No one has done my hair is such a way in a looong time. That being said about the prices...they are reasonable so be sure to tip you beauty guru extra.

I have to say I did not remain impressed with this place. The staff is great and friendly but it…read moredoes not make up for twice out of three appointments that I've made only to receive a text the same day shortly before my appointment that she could not make it. I would rather spend the extra money and go to Studio 807 and know that my appointment will be the time scheduled the first time and knowing Corey always does a great job.

I got my hair cut and colored at my usual place. It's a long story, but my stylist literally…read morebutchered my hair. It looked like a three year old took scissors to it. It was awful. I was in tears and wasn't sure what to do. I ended up at First Impressions. I was scheduled with Lexi. All I can say is thank goodness for that! She agreed it was pretty bad and said she'd never seen hair cut that terrible. My hair was past my shoulders and when I got to her it was right above. She was so kind and took time to listen and really look at my hair to see what she could do. She spent almost two hours fixing this. She tried to keep my length and tried her best to blend it all together. It just wasn't going to happen. I ended up with short hair, but it looked really good. She did such a fabulous job and was so nice about the whole thing. I was able to walk out confident and really ended up liking the style she was able to give me. She is a true gem! I would definitely recommend her and the salon.

I get my hair colored and cut at first impressions as well as get my nails done here occasionally…read more For nails, Katie does an amazing job! They always come out flawless and she has so so so many colors to choose from that are shellac styled. For hair, Hannah is the sweetest and does an excellent job every time. She takes her time at the beginning of every appointment to really talk to me about any changes, what os realistic without causing damage, and gives me her opinion about what she personally think would work for my face when I ask for it. I have never had an issues with my appointments either. Keep doing a great job First Impressions!