If you enjoy waiting 5 business days for your calls to be returned, and getting clear aligners that…read moreare uncomfortable and have NO guidance throughout the process, and being billed top dollar for it? This is the place for you!

Horrible, horrible. My experience is very similar to other patients who make an appointment for…read moreroutine check up and teeth cleaning. The sneaky manner in which a) they declare we don't do teeth cleaning on the same day - 'don't have time' and then b) get office staff to run up an estimate for deep cleaning and, in my case, an electric toothbrush at $135!! I have lodged a grievance with my Insurance Carrier. Oh and not ti forget the ACTUAL dentist glanced at my teeth, grunted and walked away in the space of two minutes. Disgusted and feel very cheated. Looking for an alternative dentist. Avoid, avoid at all costts.

I had a crown installed and it was so easy and professional. would recommend this dentist to…read moreanyone. People are friendly as if they enjoy working there. I will have all my work at Southern Oak from now on.

I had a client who had a dental problem at lunch and took him to Southern Oak and they fit him…read moreright in and did a temp fix and then we came back the next day for a more permanent fix until they got home. When they moved down they use the from their new home. Because of their care I also switched dentists and signed up for their yearly plan. Carl Schroeder

I had two temporary crown place on and the fell off repeatedly within a two weeks span. I went…read moreback to have the official crowns put on and it didn't fit. I cannot in good faith recommend this location to anyone. The office staff were professional but I am now once again not sure that the particular dentist that I was assigned is capable of her job. I am deeply saddened.

BEWARE of Aspen Dental in Beaufort SC. Currently in the process of contacting the Attorney…read moreGeneral's office with all documentation to file a formal complaint against this practice for the hideous mess they made in my mouth and then proceeded to overcharge me. Complaints have been made to the Better Business Bureau, consumer affairs, and Aspen's corporate office as well.

Worst place to get an appointment. I've set an appointment twice and each time they canceled on me…read morewithout notice because they did not get verbal confirmation. They call me at office hours, obviously cannot talk on the phone at work or I'm fired. I give them two email confirmations and they still cancel on me. Now, they told me I could do a walk-in before 7:30. I was there at 7:10, and they told me they're sorry, not taking walk-ins at this time. It's plastered out there that walk-ins are welcome. Just a shady place, the Aspen place in Pooler. Do better. You're blacklisted and I am never recommending you to anyone whatsoever. You think I don't have what to do with my time? Seriously so enraging.

I don't talk on the phone anymore since my smile was mutilated into something ugly and deformed…read morelooking and since the crooked and uneven bite pressure started causing me pain in my jaw. This entire experience has robbed me of my desire to meet people, make friends, or be part of any type of community. The world is an ugly place when a doctor can do this to someone and get away with it. And if you can't trust your doctor then who can you trust? Was the money you got paid ever really earned when the final results are nothing at all like anyone would ever want. You turned something beautiful into something ugly. So forgive me, but I don't talk on the phone anymore. You can have my other pair of shoes. Take my socks too. Sorry about the holes. I haven't bought any new ones since I've been trying to save the money for the surgery to repair this botched one. I'll go barefoot. I used to be a happy person and now I'm struggling to keep my cheeks dry.

I came in for my first-time appointment to get started with Invisalign. The woman who did my X-rays…read morewas wonderful--kind, professional, and made me feel comfortable right away. Unfortunately, the experience went downhill when the dentist came in. He was a very young gentleman and spent a large portion of the appointment talking about sex, which made me extremely uncomfortable and felt completely inappropriate in a medical setting. I was there for a dental consultation and did not feel respected or at ease. At the end of the visit, he told me I would need teeth pulled, but by that point I was so uncomfortable that all I could think about was getting out of the room. I left feeling anxious and unsettled rather than informed or cared for. Because of this experience, I won't be returning

The Cost of your dental service is over priced because of the procedure i was going to get is way…read moreto much i really think the prices that Aspen Dental is charging for a one teeth bridge is ridiculous and i'm going to say thanks and good bye

To say I am completely disgusted by this dentist is a huge understatement. I came here 2 months ago…read moreto get a consultation for my teeth. During that, I received x-rays. When I spoke to the dentist, she informed me that I would need a root canal on every single tooth to fix my teeth, which would be over $35,000 after insurance. Or get them pulled and get dentures. Which would be $10,000. I just went to a different dentist today to get a second opinion and also another set of x-rays, and it's turns out I don't need one single root canal. All I need is 7 cavities filled. I would definitely think twice before coming here because who knows who else they are doing things like this to.

Worst experience ever Front desk girl was on the phone and…read moredidn't acknowledge my presence. 2 other girls a few feet away looked at me and said nothing. 4th chick comes out looks at me and turns to the other two and starts talking. No one has said anything to me standing there. Finally 4th chick asks me if I had an appointment. I say yes and give her my name. She comes back and says that my appointment was for an hour earlier than what I booked weeks in advance. I show her the confirmation email. She glanced at it and said "yeah well we have been having problems with our appointment system....and then she walked off. I was dismissed. I walked out disgusted. Im a firm believer in if you don't have anything nice to say then don't say anything but my goodness I have never experienced such disrespect. They could care less about my waste of time or their utter lack of concern.

My mother called me from this dental office today. She was given a quote and was told to request a…read moreline of credit from Care Credit so that she can have this dental work completed. She requested the line of credit, receive the line of credit and paid Aspen Dental the full amount for their services. She arrives for her appointment today and was told that they could not provide her with service because she has a balance of $485. She called me and shares this information and I asked to speak to the person in charge. The lady precedes to explain to me how my mother's charges for the services are $2,360, Care Credit had approved her for $2,400 and that my mother had paid the amount in full. At this point I'm confused, because the bill clearly has been satisfied, however, you will not provide her with the services that she has paid you for. The lady said that she would have to call me back. Before hanging up, I asked her if I could pay half today and half later so that my mother could go ahead and have the work done that she has ALREADY paid for in full. I was told no. I was told that she could not receive services until the past due, THAT SHE WAS NOT EVEN AWARE OF, was paid. A few minutes later, she had someone from the finance department call me. The person from Finance explained that my mother had work done in April that the insurance company did not pay, so the $485 was to cover that service. Now it's starting to make sense, however, what a terrible business practice. First off, if the insurance company had denied a claim, my mother should have been informed IMMEDIATELY. Why would you allow her to pay for a new service, show up for an appointment and then place her in a predicament to where she can only be serviced if she pays a pass bill that SHE DID NOT EVEN KNOW EXISTED? The person from Finance apologized and stated that they would not have refused my mother service and that they would have allowed her to set up a payment plan. Really?? This is news to me, because I just asked your coworker if my mother could receive the services THAT SHE PAID FOR IN FULL and if I could pay half on the $485 and pay the balance later and I was told NO. That was deceitful and in my humble opinion, VERY unethical. You placed the person, A SENIOR CITIZEN, that needed your services in a situation that, had she not had children, she would have been refused. My mother is on a fixed income and under no circumstances does she just walk around with a extra $485. You all should examine your business practices and do better because what you did today was again, UNETHICAL and DECEITFUL. You should have explain to her before she arrived that she had a balance, so that she could make arrangements to pay you. You also lied to my face and told me that I could not pay half today and half later. AND you lied to my face, AGAIN, when you told me that my mother could not receive services until the past due was paid in full. The bill is paid, however, I feel that it was my responsibility to share this information with the public. I would hate for some unsuspecting victim to arrive at your location and be in the same situation that my mother was in. What happens to the person who comes in and doesn't have family, doesn't have a savings account, doesn't have children or siblings that they can call or who just doesn't have?? Shame on you.

I did an x-ray last year and I got tooth pain in the back since then. It's been a year now. They…read moretold me it would go away I tried calling last year to let them know that I had that no call back. I came in April told them everything again they told me they will refer me . Dr O told me they will refer me since the x-ray came back with nothing. I called they told me no referral was on file and they couldn't prescribe me anything for my pain. Prior to that they never called me back for my invisiline I had to keep showing up to the office to get scheduled. Now I have a tooth ache and face swelling.

A dentist here filled a cavity on the cusp of my tooth without fully excavating & disinfecting the…read moredecay. I trusted him but turns out, bc of his negligence, I now need a root canal. I've also come to learn the filled cavity needed a crown the whole time. My new dentist is reporting them to the ADA. Only go here if you want improper and incomplete treatment for $$$$.

I'm not sure about given a star evaluation to this organisation. Im totally not a fan of a hard…read moresale, but want to say a huge shout out to Sam, who is the office manager. She is the best, I have come across. As for my hygienist, she was amazing also. I'd go back just for them.

Terrible be office. Stay away from the rivers ave location…read more Crystal was nice, other office member rude and condescending.

Honestly, this location is ridiculously rude and just doesn't give a damn about you or what you got…read moregoing on like so long story short I have upper dentures and I had to go to them because I was looking for a fast way to get new dentures because I had thrown up in the toilet and flushed it down the toilet without realizing that They were in the toilet to begin with so after I had to flush the toilet, they were gone so online their website says that they can have your dentures in one day so I'm like oh my God please come to find out that's just BS and they're more likely like three days Well whatever so I proceed with it. I get them the third day and did not even six months later I go to bite into a egg roll and my denture snapped in half from the middle and it was the weekend so I had to go all weekend without so I went to the store and I got this fixed it repair kit and I repaired it and it just was not good enough so I paid $200 on Monday to get them to repair it and when they finally repair it they tell me that they weren't able to fully repair it and not only that they charged me the whole amount plus my dentures did not look the same They came back with a huge gap in the bottom of the two front teeth and they made them crooked as if they had broken it even more trying to fix it and just tried to cover it up so I get home and my dad asked me how it went and I told him what the hell happened and he calls this store asking about what happened and why did they do that to me maybe a discount since you guys broke it and made it look worse and didn't even fully fix it? The lady was completely rude. The lady was disgustingly adamant about us kicking rocks and that it's not their fault and no this was not Krystal. This was the other one that everybody keeps complaining about on here she she really needs to not work there, she really shouldn't have a job. Because of her attitude is disgusting

They made me feel like they were so happy to see me and wanted to help me in every way in the…read morebeginning and I loved it in the next couple visits were nice but the last couple visits have not been so great... I feel like a bother to them. So strike 2. I really like these people but they don't have time for me because they have other appointments. Why the heck do you make my appointment and make me come all the way over here and risk my health coming out in public if you're not gonna work on me especially when I'm paying you!!!! I guess they got too big for the britches and they have too many people.... So I'm not gonna bother with them anymore unless it's a dire emergency.

Tried to give them a chance but sadly ended disappointed…read more Staff were nice enough. The imaging technology seemed pretty advanced, they created a 3d scan inside my mouth. They charged me $177 for a cleaning, with my insurance. The most expensive cleaning I've ever had in 25 years. I'm not coming back.