I knew the previous owner of this building. When I came to Big Q and found it under new management. I met Patrick a very nice young gentleman who said he was the new owner. I took a chance and left my car with him and he got my completed in a timely fashion. Now my car is running great. Patrick was very fair with price, and just an all around nice guy! I do recommend Big Q! read more

Fast and professional service. There was only one guy working and he was super efficient and helped 3 customers at the same time with such a positive attitude! read more

I usually don't leave reviews anywhere, but this is as good as it gets with a mechanic being honest and real. Hands down best mechanic around in my opinion, he works fast and is reliable. Can't go wrong with the guy, he's done a bunch of work on my truck and couldn't be any happier. read more

A1 honest service. All that needs to be said. Good prices and good owner. Very satisfied with the service and quickness the overall experience. Definitely recommend. read more

The owner is super friendly and really helpful! It was my first time at the shop and I will for sure be coming back again. I got an oil change and he had my car done and ready within 25 min. Very happy with the service! read more

I went in earlier today for an oil change. I called ahead of time to request a quote. The price was great and the employee also suggested that I can come in an a later to have a shorter wait time which I did. Service started promptly and Patrick (owner) also helped me by looking at the codes my dash was displaying. Overall great experience at this auto center. I'll definitely consider this shop for any future repairs/ maintenance. read more

So this is how it all went down... First and foremost, BEAUTIFUL AND BEST SERVICE HANDS down! I thought I was being troublesome when I pulled up 11 minutes late but Patrick was absolutely welcoming and went straight to it. They provided quick and easy service and I didn't wait long at all. I came in to see what was up with my check lights and I was willing to get repairs done the same day. He told me he didn't feel it was fair to fix whatever was on the list of problems I thought were present and charge me hundreds on the spot. He told me that he would reset the module and let me come in 2-3 days to see which lights pop up first and THEN he'll recommend some repairs. Incredibly fair pricing and he even lowered it for me as well! Patrick is so sweet, and really goes into detail about what he will do and what is expected. I really appreciate the fairness and consideration towards his clients. Honestly, the first few technicians I've ever been to always gave me the vibe that they were ripping me off because I was a female, Patrick hasn't given me a reason to doubt his service. He even offered to turn the T.V. on for me because he thought I was bored ... Thank you again! read more

ran over a screw on a friday night. it was late in the after noon and i didn't think i would be able to get it fixed, as most shops were closed. luckily i saw patrick's was open. i made it 30 minutes before they closed and they got the job done in less than 10 minutes. they were quick and affordable. read more

I had a complicated brake problem with my Prius for over a year. I took it to the dealer and they couldn't find the problem. Instead they ripped me off by trying to do recall work for the wrong model year and added on diagnostic fees with no results. Then I took it to Carmax and they kept it 3 weeks and did nothing. They actually forgot about my car. I was a good mechanic 15 years ago. Cars have changed a lot since then and I knew I was in over my head with this problem. I have also found it hard to find a good, honest mechanic. So I just parked the car and gave up. But lately I decided I need to fix it. I checked Yelp and found Patrick's Auto Center. I sent him a message explaining the problem. He was 1st to respond in less than 10 mins. I took my car there and he solved the problem easily the very next day. The cost was very reasonable and well worth it. This guy is a genius! Very passionate about his work and I can tell he does his best to provide the best customer service he can. Even called me the next day to followup and make sure it's still working. Such a relief that the problem is fixed and such a relief that now I found an honest and skillful mechanic shop. Patrick, keep it up! You doing a great job! read more

Patrick is a stand-up guy and everyone in the shop is great at what they do. Every time I've taken my car over he has been honest, quick and worked with me on prices. We all know mechanics are a roll of the dice sometimes... it puts my mind at ease knowing there is a mechanic down the road that I can trust. I will only be taking my ride over to this shop from now on. Highly recommend. read more

Patrick was able to get my car in the morning I called for an oil change. Friendly and quick service. I'll definitely keep coming back here now that I live in the area. read more

Very friendly got help out by Patrick I already knew what was wrong with my car I was shock with his honesty an prices before I took it to Big Q auto repairs , i took it to couple other shops 99% of the time they were trying charge me things on my car that it didn't need or was not broken , they fix my car differentially coming back read more

I had to replace an engine head in my vehicle and they set a convenient time with me and after two days my vehicle was ready and they did an amazing job and at a fair price..I highly recommend the place read more

My check engine light came on a week after Patrick text me to see how the car was running three months free it's service. I wasn't able to bring it in right away. When I did, he scanned the car and opened up my gas cover. Apparently I didn't close my gas cap all the way- dumb dumb dumb. Honest people read more

Always fair, honest and reasonable. Don't waste your time looking around, this is the best repair shop in town.

My fist time coming here I had an appointment @8:00, the guy said to come early. I got there at 7:40 and there was a sign on the door that said be back shortly. I waited for 1 hr and some and got tired of waiting called the people right across from them to see if they had room for an oil change, and they got me in. So next time maybe call saying you will be gone for more than an hour. Wasted my time but thankfully the people in front helped me they were awesome!! read more

Big Q Auto Repair is the Best !!!!! had to fix the ac on my mom's Sonata and went in and spoke with Mike and he was absolutely awesome !!! explained to me what it could be, what they will check...also made helpful suggestions regarding maintenance. never once did he come off like he 'was trying to sell me something that I didn't need' !!! he took the time out to review the situation and explain it all to me in terms that (I am not a mechanic) understand !!! thank you Mike !!! he worked with me and my schedule and I am forever grateful for that !!! this is a very personable shop. the way shops used to be. not run like a chain that doesn't care. they care over at Big Q Auto Repair on Arrow Hwy in Glendora !!! they care big time !!! again Thank you guys !!!!!!!!!!!!!!!!!!!!!!!!!!!! and btw, the air works great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Excellent customer service, and he followed up on his work. I called around before I went in, didn't overcharge.

Went in for an oil change, which was less expensive than the previous place I usually took my car to. I was in need of brakes and asked Patrick about his pricing and it seemed fair so I decided to get that done too. The work was done quickly and Patrick called the next day to follow up on how I felt my car was doing. I'm definitely going back on the fact that they were reliable and not over priced. read more

Had a great experience here. Found them on Yelp and glad I did. Patrick did a great job of setting accurate time expectations and being up front with charges. He got the job done much quicker than expected for much less money than I expected. Ill be bringing my truck here for his brake special and have already referred him to multiple people. Thanks for being honest and reliable guys, be back soon. read more

The service was great at this place. I got my tires balanced, and the hood of my car fixed. The man behind the counter was very friendly and helpful. Fixed everything at a reasonable price and got me in and out. I would patronage this place again and also recommend to others ! read more

My vehicle needed emergency repairs ASAP ! what a relief to find patrick's auto center. I thought I was going to have to feed my family top Ramen for the rest of the month! What a unbelievable relief when I received the repair bill . Top-notch service I Highly recommend patrick's auto center. I'll give it hundred stars, if I could ,and he called me a couple days to make sure I was happy with my Vehicle service . AAAAA read more

I was looking on yelp for a place to get a quick oil change and tire rotation brought my truck here got a great price and was very satisfied. Daniel has great customer service and was very friendly. I will be back here again in the future and will definitely refer everyone to Daniel for their services. Thanks again man!! read more

I needed an oil change and Patrick was able to service my car right away. I was in and out rather quickly and their prices and service were great. read more

Went in for an oil change without an appointment. The service was quick. He also provided a recommendation for a certified smog check near by. Totally appreciated the service over all read more

Took car of business in an honorable and professional way. Didn't price gouge. It's hard these days to trust businesses and I must say, I will be coming back. Patrick saved me $75 on a tire that a competitor tried to charge. read more

What a great place.... Car was ready in a timely manner and it was reasonably priced. I don't live close by and was helping my mom get her car fixed (we had it towed there). My mom was having trouble finding a ride to pick it up. I asked and Patrick was willing to deliver since we were local. So thankful to find a place with great customer service. read more

I've been coming to Patrick's for a couple months now and I honestly love the service. I've had them replace my oil a couple times, my shocks and now my tires. No one has given me better prices and service than Patrick's. Plus the owner, Patrick, is super helpful in explaining the cost and service of what you're getting done read more

I never write reviews I downloaded yelp just to give this review. I've been going to Patrick for years and now he finally has his own shop! He is the best No bullshit and straight to the point. He's good in problem solving and accepts any challenge. These guys are very knowledgeable and even gave me some tips abut my car. There are a lot of sketchy repair shops out there so when something is wrong with my car I don't hesitate to call Patrick for repair or advice. read more

I have found my go to spot for all my automotive needs. I found this place today on yelp when I was searching for somewhere to take my car for an oil change. I called and asked how much a oil change would be on my car and was given an amazing price ! On top of that, the fact that they are even open on a Sunday is a huge bonus ! Most places are closed on Sunday. When I got there, I was seen right away and they pulled my car in right away. In total, I was probably there about 15-20 min and that includes doing the small paperwork and paying ! The customer service was straight forward, genuine, and honest. You won't have to worry about up selling here !! If you want affordable service, great customer care without the up selling, and fast service....COME HERE ! stop searching and just give these guys a call. read more

These guys do great work ... took my 2013 mazdaspeed 3 for coilover install patrick gave me a great price for install and fast turnaround time .... will be coming back read more

The service here at Patrick's Auto Center is awesome. Always greeted in a professional manner. They will help you with any of your vehicle's needs. Friendly, professional, and reliable. Thanks for the service guys. read more

Patrick is hands down the best mechanic/owner ever and I'll tell you why! My car overheated on me and I had to rush it to a shop before more damage was done to the engine. I live in Los Angeles and not near Glendora so I had to take it to the nearest car repair shop and they tried to rip me off! I consulted with Patrick afterward and he told me the honest truth! I truly appreciate him so much because Patrick just saved me hundreds of dollars!!! I am a female and, from my experience, mechanics try to rip many females off, except Patrick. He is the only mechanic I trust with my car, and I truly mean that. Thank you so much Patrick for your wonderful services and help!! read more

Brought my car here for an oil change. They were nice, service was quick and prices were more than fair. Definitely coming back in the future. read more

Was pleasantly surprised by my experience here. Called two other shops before calling this one (neither of which even picked up the phone) and Patrick was the first to answer. He was able to provide me with multiple recommended towing services to get my car in to him as soon as possible. My car ended up needing a specialty piece from a dealership and he tried relentlessly to reach out to multiple dealerships to locate this piece. It was a pain in the ass all day but Patricks patience and effort did not falter. As someone who is inept on anything car-related, Patrick was able to thoroughly explain to me what was wrong with my car and what was being charged to me in order to make repairs. Patrick is by far one of the most trustworthy mechanics I've dealt with and was able to provide a very reasonable price for the repairs. I would recommend this shop to anyone needing repairs or maintenance done, seeming as I couldn't possibly be any more thankful nor content with his work. read more

My usual mechanic was busy today, so I came over here because I live a few blocks down and they had good reviews. My appointment was at 3:30pm, and I got there at 3:12pm. A guy told me to park and wait, so I did, and he came back at 3:22 pm and told me a couple of times I needed to get out and that he had a 4pm appointment coming in. It felt pretty rude considering I was early, not late. I felt so rushed I didn't even have time to put masks on my kids. After 3 minutes, I realized I forgot to ask him if he used generic oil or name brand oil, since my current mechanic does Honpda brand, but I know other places I have been to use generic. I went back to the car to look for him, which was in the service area, but didn't see him. He came out a couple of minutes and I asked him my question. He yelled that I shouldn't be in the service area and should have known to go to front to look for me. How would I have known? There's no sign posted not to he in service area, no one told me beforehand, and I assumed he was the mechanic who would be working on it. He could have told me that in a nice, professional manner, but instead was rude. To his credit, he asked me if I wanted to continue on with oil change, which I really didn't after that negative experience. I have been to many mechanics over the years, but have never had an experience close to that. read more

My van broke down on my way home from work. I found Patrick's shop was near where I was. I was able to get my van there. He was so nice and stopped working to help me. He was swamped with work and unable to get my van fixed that day but he took the time to diagnose my van and get me in contact and quote from a shop he works with. He went over and beyond any service I have ever received and showed he genuinely cared and did everything possible to help me. My van is already up and running!!! Thank you Patrick. You are a class act read more

Great, professional service! I came to get my oil changed and the gentleman helping me was very helpful and straight to the point. The prices here seem to be the lowest in town! Great quality and great service. 5 Stars! read more

Had an accident on the way to work and needed a rear view mirror replaced. Patrick helped me save hundreds off dealer prices and was very professional. Will recommend this place to others! read more

Even on a Sunday Big Q was able to help out with my exhaust problems. Quick and fair pricing. No half assing on the job or any hidden fees. Always recommend read more