My car needed both low beams replaced, an oil change and a tune up. Matt was quick to provide me…read morewith a quote that was reasonable. Scheduling the appointment was easy. Brought my car in, went over some paperwork and was told I'd be contacted once the inspection was complete. Sure enough Matt called me to let me know there were some items found during inspection and which ones needed to be addressed right away. After agreeing to the updated quote they got to work. I came back to the shop prior to being told my car was ready, and I think there may have been a delay in getting parts needed (dropped the car off at 9am, wasn't done until 4pm). Other than that, the quoted price is what I paid, there wasn't any pushing to buy a service that wasn't needed. I will definitely be bringing my car back for the additional work needed.

I requested a quote through Yelp and my request was sent to multiple auto shops. I chose this…read morecompany based on location and called ahead to confirm they could do more than just read basic codes. I had already done my own diagnostics and knew the car was running rich. I had ruled out the upstream O2 sensor, catalytic converter (both new), MAP sensor, and fuel injectors. I explained all of this to Matt before bringing the car in. He assured me they could perform deeper diagnostics with their equipment. After dropping off the car, Matt called and told me they had "confirmed" exactly what I had already told them, and that the next step would be pulling spark plugs--for an additional fee. At that point, I decided to go elsewhere. What I don't understand is why I was still charged the full $85 diagnostic fee, plus a $4 hazardous materials fee and $3 shop supply fee. Plugging a car into a diagnostic scanner does not generate any hazardous waste--no fluids are drained, no chemicals are used, and no parts are replaced. There's nothing about a basic scan that would justify a hazardous materials charge. That kind of fee typically applies when disposing of things like oil, coolant, or other regulated waste, none of which occurred here. In the end, I paid $92, wasted time and gas, and learned nothing new. The most concerning part was Matt admitting he didn't even know spark plugs would need to be checked as part of further diagnosis.

I stopped by recently to get my car's oil change done. It was my first time here. It was pretty…read morebusy when I arrived. There was about 4 or 5 cars in front of me. I think the wait was probably around 30/45 minutes to get the car serviced. The service is in drive-through layout. While waiting, Conner, one of the technicians completed a safety inspection which was nice. My tires were also filled with air. Connor also recommended a few additional services like tire rotation and differential fluid replacement. I added those services as well. Abe, Nestor, and a few other technicians then performed all the services. They kept me informed as they finished each service which was also appreciated. They currently have a 20% off coupon on Yelp, so definitely take advantage to get multiple services done at once. Overall, I was very happy with my experience and will be returning for future services. The team was very friendly and I appreciated them taking the time to explain things to me in more detail.

I had a really disappointing experience at Valvoline Instant Oil Change…read more I went in for a routine oil change, and during the service they checked my tires and ended up breaking the valve stem on one of them. Instead of taking responsibility, they blamed it on my "new tires," which made no sense since there were no issues before I arrived. They only offered me a $35 discount, which didn't come close to covering the damage they caused. Because of this, I had to go out of my way to replace the tire, which cost me $80 plus additional time and inconvenience. What's even more frustrating is that THEY took a picture of the damage themselves, which I'll be uploading. So there's clear evidence of what happened. Overall, I feel like this situation was handled poorly. If your employees damage a customer's property, there should be accountability not excuses and partial discounts that don't fix the problem. I would not recommend this location based on my experience.

Came in to get my 25' GLC350e done today, they did a fantastic job when jiffy lube couldn't do it…read moreand we're more affordable too. They were fast and professional. Would highly recommend!!!

So i came upon this shop because I figured id try and save money and use groupon but i get here ,…read moreboth times do the service, and both times now I have left feeling uneasy with either the service or actual price I ended up paying. So the filter cost more because my car is 2021? Theres fees I've had to pay more than what Groupon shows so just a heads up , not their fault, but just something they should fix. An example would be like "more oil is required then what shows on Groupon so you will be charged 8$" or something always comes up when using the groupon. Ended up paying 20$ more than what groupon showed to fill my lexus and get the proper filter. So the service was like 100$ total anyways. Ive come here twice and both times were unpleasant. Not sure if I come during bad times but although very friendly, it seems like the workers here are younger , more relaxed, and don't do the proper standard operating procedures. Like when you go to have someone work om your car , you can tell they been working, getting it , and seem to make u feel like they know what theyre doing. In terms of professionals? Idk if this place is it. I waited 1hr and 45 mins for a simple oil change and filter change? Mind you I waited for an hour and the worker tells me they brought the wrong filter. So thats why i stayed the extra 45 minutes. Total i spent 1hr and 45 minutes there today. I was also the only car there. I never judge a book by its cover , and on both times gave the benefit of the doubt. Then I leave and then see they forget to reset the maintenance meter and then don't update the gas mileage sticker? (first instance i came not the second, the second is the long wait thus what caused this review) Its frustrating when you trust people to work on your car and have to just hope for the best because you already paid for it. But if they're messing up minor details, what does that say about the work they did? Nevertheless, I will pay the extra 40$-50$ at my local auto repair shop where the owner does his work honest and right all the time. Im not writing this to bash the place but they forsure just hiring whoever can do "a simple oil change" probably not a place you wanna take a newer car. Maybe your beater or older car. Just wrote this so people who come for an oil change and expect it to be quality.. yeah based off both experiences , I cannot guarantee its gonna be this place.

I messaged a few places and Byron answered me + all my questions, was really informative and…read morecourteous, and gave me a great price that didn't feel jacked up like other places were. This place is pretty busy but they squeezed me in last minute, which was amazing of them because of the very short notice I gave them. I was in and out in less than an hour! Byron and Jason were super courteous, helpful, professional, and so helpful. My tires are in desperate need of being replaced and Jason sent over a quote for me for tires that could fit my car's weird tire size (17 in). Totally see why these guys are rated so highly on here consistently. Thanks so much!!

I have a Toyota Prius and over the rainy weekend it would not turn on…read more I called over here and the guys were so nice and helpful They said they would look at it and let me know my options. Turned out it just needed a new battery. They were able to get everything done in less than 24 hours. They were so kind + knowledgeable. They now have a loyal customer for life

Our family's Ford Explorer required a water pump replacement…read more I visited several local auto shops to obtain quotes and was shocked, disappointed, and discouraged at the prices I was being quoted for the work my vehicle required ($5,000-$7,500) Shame on me for not reading Yelp reviews before wasting my time visiting other auto shops. I read the many positive reviews for Hye-Tech Auto Repair and decided to visit them. Upon entering, I was greeted by John (owner) with a friendly, "Welcome, how may I help you?" I explained that my Ford Explorer needed a new water pump and a few other items that other auto shops had advised me would require repair or replacement. While John looked up a few items on the computer to provide me with a quote, he introduced me to his son, Harry, who happened to be in the office. Thirty seconds later, John provided a quote that was $3,500-$4,000 less than the other shops. I could not believe it. John explained that he makes his living and succeeds in his business through repeat customers, and he does not believe in gouging customers for every last penny. He also shared that when he retires, his son Harry will take over the business, and he wants to leave Harry with a solid foundation of loyal repeat customers. It was then that I knew I could trust John and his son Harry. John went on to explain that replacing the water pump on a Ford Explorer was a 10-12 hour job, as it was an internal pump requiring numerous engine parts to be removed to reach it. This was the same thing all the other shops advised me. John suggested that I leave my vehicle, and he would perform a full inspection of the engine and contact me before doing anything to it. I agreed and left my vehicle. The following day, I was contacted by John, who advised me that the water pump did indeed need to be replaced, as it was the source of the constant leaks of the water coolant. I left my vehicle in John's shop for three days. During this time, John or his son, Harry, contacted me numerous times to keep me updated on the progress of my vehicle and also to point out that mechanics had discovered two or three very inexpensive items (under $50.00) which they recommended replacing, which I agreed to have done. All in all, I was and am extremely impressed and satisfied with everything about this shop. I spent much less money to have five different issues repaired on my vehicle at Hye-Tech than what I was quoted to replace my water pump alone by every single shop I visited prior to coming to Hye-Tech. John and Harry are very friendly, honest, and trustworthy. They are also very knowledgeable and experienced, and they offer GREAT customer service and communication. This is my new go-to shop for any issues involving our family vehicles. Thank you, Hye-Tech Auto Repair, for a very positive experience.

I opened a Yelp project to try to get my transmission serviced. The dealership wanted to charge me…read more$1300 for this service. Yelp projects are one of the best things I've ever experienced. It's nice to see you can get quotes at the touch of a button on your phone. This morning, I had time off, so I headed in to get my service done. I did not have an appointment and that did not seem to matter. I arrived first thing in the morning at 8 AM and ask if the service could be done. Harry was an exceptional young man, he took me in with no problems, no questions. He said they could do it this morning. I told him I would have to wait. He had no problem with that either. Prior to bring in the car in this morning, as I said, I used a yelp project and had several people reach out and give me quotes. After looking at all the yelp reviews I decided to give this place a try. I am super happy that I did. This place is a hidden gem, excellence, service, quality, and value for what you receive. There are not very many shops where you could feel comfortable and put your trust in them. As I spent time in the lobby, I was able to see customer service on the phone and customer service entering the facility. Every customer that walked in, seem satisfied and was treated with dignity and respect. I highly recommend this place if you have any automotive questions whatsoever.

Great work. Great communication and I like their hours. They are reliable. They are close to my workread more

Honest and reliable. The best around and the reason why I keep buying Honda. I have been taking my…read morecar and family members car here for over 20 years. When people ask if I have a mechanic I send them towards Luis and they thank me later for the recommendation.

just got my oil change on my Sequoia. These guys are fast and top notch. 8 liters full synthetic…read more Great price for the work. I'll be bringing my cars here from now on. Thanks a lot guys!!

Not recommended for change oil or car repair. Change oil is OK, but car repair? Don't even try…read morebecause their mechanics are blatantly dishonest and one time stole my K&N cabin filter and replaced it with a cheap one made of cardboard They ruined my car engine which cost me $3,000 to repair because they didn't follow instruction properly on how to apply a head gasket sealer. They also recommended that I change spark plugs and coils which was totally unrelated to my car problem of blown head gasket. I filed a formal complaint against this shop with the state agency, Bureau of Automotive Repair (BAR) and BAR ordered the rude and arrogant owner named David to refund me $900 for repairs and labor that they recommended but was deemed by BAR as unnecessary and totally unrelated to my car problem. The owner refused to refund me the $900 as recommended by BAR unless I remove the first 1-star review I did on this shop. Avoid bringing your car to this shop. Totally and blatantly dishonest!

Went in earlier this week to get my tire pressure light checked out. Sonia helped me out and she…read morewas wonderful and insightful! She not only gave me a good deal on a new sensor, but she also had my car ready quicker than other places. Overall good experience ask for Sonia

Went in a few days ago and everyone was very helpful and super friendly. Had my tires replaced and…read morealignment done. Thank you for such amazing service guys and gal . Will definitely be back again.