Thrilled with plumbing and heating services. Great experience, on-time, honest team, fair pricing.read more

Heater stopped working. M&M responded within 30 minutes of my call. Heater repaired at a reasonable…read morerate. I would use them again.

Exceptional Service & True Professional I cannot recommend…read moreSRM Heating and Cooling highly enough -- Steven provided truly exceptional service from start to finish. Our heater had completely gone out and needed to be replaced. While he was there, Steven discovered a completely separate emergency: our tankless hot water heater had broken a seal on the valve and had been spraying water for a couple of days. He immediately stopped what he was doing, jumped in to stop the leak, and got it fully repaired the same day. He saved our family from what could have been a very costly disaster. Steven is honest, extremely knowledgeable, and genuinely cares about doing the right thing. In Big Bear, it can be so hard to find reliable contractors who show up when promised and don't take advantage of the situation, but Steven is the real deal. He made a very stressful experience so much better. He is definitely a number you want to keep saved in your phone. I couldn't praise his exceptional service enough -- SRM Heating and Cooling is a company I will use and recommend again and again!

Steven at SMH Heating and Air Conditioning was fantastic. After our gas was accidentally shut off…read moreby the earthquake valve, both of our furnaces stopped working and we couldn't get them going again. Steven showed up quickly, diagnosed the issue right away, and had both furnaces reset and running in no time. On top of that, I had incorrectly wired a couple connections on my Ecobee thermostat from a DIY install, and he fixed that without hesitation. Everything is now working perfectly. Fast, knowledgeable, and easy to work with. Really appreciate how quickly he got our heat back on. Highly recommend. Great value too!

Very happy with the plumbing work done by Bryan! Our hot…read morewater heater was pouring water everywhere before it was replaced, along with the frozen valve that prevented us from turning off the water to it. Now all is dry and working properly, strapped in, all done to code!

Quick response time, very informative, gave me options. Very satisfied. Quinton George gave me all…read morethe information needed to make an informative decision.

Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely…read moreknowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again!

They are so professional and such nice guys and really go all out to do a perfect job and spend the…read moretime and do it right! We are new to Big Bear and are so happy to find such a fabulous plumbing company for our needs!

This review is long overdue! We have requested Jared's expertise on several plumbing and heating…read morematters over the last several years (replacing our tankless water heater, emergency plumbing issues, heating issues, etc). and I simply can't speak highly enough of him! He is dependable, honest, incredibly knowledgeable and has a solid team! He is also very fair and reasonable in his rates; he even sent me a video one time of how to do a simple repair should the problem arise again (to save us money in the future)...how many plumbers/repairmen do you know that would do that?! If you have any plumbing or heating issues and are hesitant about who to call...look no further! Thank you again Jared!

The BEST! They are local. I called and left a message. My call was returned The same day. An…read moreappointment was scheduled for few days later. They showed up on time and were very nice. He said he needed Jared to come out and take a better look at it. Jared came out a few days later. He checked everything and said everything looked good. No mechanical failure. It just needed a good cleaning. He spent about an hour cleaning it. It now works. He explained to me that the unit I have needs a good cleaning every couple of years. His rate was very reasonable. I will definitely hire them again for both heating and plumbing. They made it very easy and stress free! Thank you!

He cannot be any better. He has helped me for many years with all the plumbing problems. What he…read morefixes stay fixed, He has xcellent work ethics. He is respectful, kind, punctual, knows his business . I will not hesitate, for a second, to recommend him.

James is the most honest contractor in Big Bear City, he is there when he says he will be and very…read moreknowledgeable about plumbing and heating.

I have used Scotty several times throughout the years and he is always so helpful and looking out…read morefor my best interest. We arrived at our cabin and the water pipes were not working. I called Scotty to come out and he gave me a few ideas to try first to avoid a weekend service charge. He was right on and I was able to get it fixed. So grateful to have someone I can trust to call.

I made an appointment with Scotty in the morning to come look at my heater since it wasn't working…read more He said he would be able to come at 4pm, but to be safe, gave me a 3-5pm window. 5pm comes around and I call him to see if he's close. He tells me that he's still busy at his other location. I tell him that we need the heater on since the downstairs is extremely cold in Big Bear Lake (especially in January!). He says he'll do what he can. I get a message less than an hour later saying he won't be coming. I really wish he was more honest about his availability. If he knew he couldn't come, tell me earlier and I might have been able to get someone else! In fact, I got a call from another hvac when I was calling around, but told him I already made an appointment with Scotty.

Called early in the day and was told the technician would be out by 3pm. Seth arrived on time and…read morewas extremely polite. Took the time to answer our questions and explain what was needed for the maintenance. Price qouted was in our budget without changing afterwards. Seth cleaned up after himself and kept his helpful and polite attitude throughout the service. Definitely recommending to my coworkers.

Aace's Heating Air Conditioning provided revolutionary service!!!!! Their initial engagement was…read morefast and professional. They offered to come out and perform an investigative assessment of our issue and propose alternative solutions. Carlos came out and performed our initial assessment. They were the second team to come out and perform the inspection. He his evaluation provided the same assessment as the first vendor; however, his professionalism, polite yet candid explanation, offered alternatives, and comforting competence made us know that this team was the one for us. Primary alternatives were to (a) repair the broken blower motor or (b) replace the Furnace (heater) and Compressor (A/C). Based of the assessment, age of system, and condition other components, we opted to go with replacing the system. Their pricing was extremely competitive, personnel were very honest, perceived competence was the highest, and proposed hardware was highly rated. The installation was fast, cleanly done, and top notch. They arrived on time and provided progress assessments during the installation. They even provided before, during, and after photos. They will be our first choice for all future HVAC work!

Awful crooks!! Never use them! They will leave the job undone and overcharge you! Keep your moneyread more

My furnace and water heater were setting off my CO detectors. Kenny at Vasquez came in right away…read moreand saved the day. His happy communication on the phone, text, and his photo-sharing app allowed me to receive his recommendations and understand what needed to be done. Even with snow-covered roads and freezing cold weather, he worked late, installed new parts, and re-built a vent exhaust pipe. You can tell how experienced he is as he's memorized the building codes and knows the correct way to make repairs. I've used him before and will use his whenever I need someone.