Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely knowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again! read more

We called for same-day service on a Saturday, and they were able to come out that very day. Our technician, Quentin, was extremely professional and took the time to explain three different options to help us understand the best way to get our heater running efficiently again. We appreciated that he was not a pushy salesperson. Overall, Quentin was outstanding, and we will definitely recommend Bear Valley Plumbing and Heating to others. read more

I called on a Saturday requesting a quote to install a washing machine and dryer - none currently at the property. The office sent Quentin out with an hour. He was so thorough, detailed and personable. He explained every detail of the work that would be involved and answered all of my questions. He provided a detailed quote that was extremely reasonable. I feel very confident moving forward with Bear Valley Plumbing and Heating. read more

They were quick to send someone out. And, Quinton, the plumber who came was very thorough, helpful and knowledgeable. We have always been pleased with Big Bear Plumbing and Heating! read more

It's April of 2026 at 9pm and the wall heater made banging noises 352 times! That's over a hundred more than the previous record. Can you imagine a business that would not fix such an embarrassing problem? That's how they operate. They seem friendly and nice and competent and then the technician KICKS the wall heater several times to get it into place! There's a dent on the right side! When I ask for help with the banging noises they say I am a problem and refuse to come to my home again! You'll see some 5 star ratings given by lucky people, but read the comments by customers who gave lower ratings. I'm not alone. Stay away from this company. More to follow... read more

very professional was on time took care of all my problems, and very friendly I will definitely use Bear Valley, plumbing and heating again I would highly recommend them read more

Best plumbing company in Big Bear. We have used this plumber for years, they are reliable, best service, friendly efficient stall and always our only plumbing and heating choice. Thank you Bear Valley Plumbing and Heating for being the Best! read more

I have used Bear Valley Plumbing and Heating a few times over the years and I appreciate their professionalism, communication and transparency on fees. Today , I had an issue and they came same day. Kyle was very nice and did an amazing job. He worked on the issue until it was fixed and was so easy to deal with. I recommend BVP&H to anyone in Big Bear. read more

I want to thank Bear Valley Plumbing and Heating for their great customer service. I have used them several times to fix my plumbing and heating issues. The best part about this company is their technician Kyle M. His expertise, professionalism and thoroughness makes me keep using their service. Always a job well done!! Donna A read more

Had an issue with our heating and they sent someone within a couple hours and they fixed the issue quickly and no charge because we have their annual service plan. The technician Quentin was very friendly. He took the time to explain a few things before heading out. read more

They are our go-to guys! They helped us with our new water heater in 2017, they also help us with our furnace in 2019 and new air conditioner in 2022. We are very happy with their service and prices are reasonable. read more

Bear Valley Plumbing & Heating was very professional, knowledgeable, and helpful. Our furnace malfunctioned on Christmas night of all nights. They were there the next day, troubleshooting the problem and quickly ordering replacement parts. They even provided a temporary solution while parts were being shipped. The techs and office staff went above and beyond to help us, and we'll definitely be using their services again. read more

Bear Valley Plumbing & Heating was fantastic... Quentin, the technician, was polite, courteous, professional, and very knowledgeable... he fixed the problem lickety-split and with a smile...if all the tradesman's in area were like them, we'd all be better for it RA Martin read more

Quentin replaced a part in our furnace. He was polite, professional and very thorough. He checked out the whole furnace and explained the operation from most critical and major repairs to the easiest repairs. Very nice person to talk to and easy to understand. I would definitely use Big Bear Valley Plumbing and Heating again and ask for Quentin. Excellent Service! read more

If in need of a plumber, Bear Valley is the place. My experience with this company has always been top notch. I have used them for years in the Bear Valley area. Great service, and technician know what their doing. read more

The serviceman was prompt, efficient and honest. My new water heater will be installed tomorrow. The water heater is now installed and working. I highly recommend this company read more

from start to finish, Kyle did an amazing job for us today to repair our furnace. He was fast, efficient, friendly, and very professional I would highly recommend this company for any plumbing or furnace or heating. And the cost of the repair was very reasonable. Thanks for taking care of us and we appreciate you and your services read more

The work that this company did to install a new water line has caused significant flooding in our build up. They refuse to call us back or come out to fix the work that they did to remedy the issue. They installed a "stop & waste" 6 inches from the front of our house and the footer, and the trench that they dug is allowing water to get in under the footer and into our crawl space. This has caused significant flooding and they are completely washing their hands of any responsibility, claiming that it's a water shed issue. We had a general contractor come out and evaluate the problem and he said "with 100% certainty" that the water intrusion was a result of the work they did. See photo attached for their "warranty" and commitment to the work they do. All smoke and mirrors. read more

Quentin did a great job and explained everything in detail. Since we had to get a new furnace, we got a system with a humidifier and air purifier. The air quality feels a lot better in our home. We trusted them because we have hired them to work on the luxury properties we manage. They answer calls, remind about appointments and show up as expected (something you can't always count on in Big Bear). When asked, they followed up right away. read more

First time I called these guys. Was trying to get a new dishwasher installed, and they couldn't get it in until a called a plumber to get the right kind of shutoff valves to connect the dishwasher water supply line. They sent a Tech out to my house within 1 hour of my call. Angel not only gave me a written estimate, but also offered to inspect my water line valves in my other 2 bathrooms. They were all 50 yrs. Old and needed replacing. Angel did a great job and I thought he was going to take several hours to do the work. He completed it all in about 2 hrs.! I called back my dishwasher company and they didn't have a tech to fix it late yesterday, 4:30pm but they scheduled someone to come out and complete the install now that the new plumbing was completed. Shout out to Angel and Bear Valley plumbing for fixing my problem so promptly! Highly recommended. Would use again! A++++++. MARC B. Big Bear City homeowner. read more

Bear Valley Plumbing & Heating - My kitchen under-sink area with new 1/4 turn shutoff valves, and a splitter with separate valve for new dishwasher water supply line. - Plumbing Near Me - Big Bear, California

excellent service. Quentin is a great service technician. very knowledgeable and helpful. would recommend Bear Valley Plumbing and Heating.

In October of 2024 BVPH fixed a main water line leak from the meter box at the street to our house. I initially thought they did a good and quick job until this last week weekend (Feb 2025) when BB got significant rain and snow. 100+ gallons of water has now leaked into our buildup / crawlspace under the house where they dug the new water line and tunneled under the foundation. It is seeping into the closet outside the buildup and lower bedroom and now I'm concerned about water damage. The experienced contractor I had over to diagnose the water intrusion said the flooding is 100% coming from their trench that they dug under the foundation / footer and their work - see the proof in the video he took (https://www.youtube.com/watch?v=th75HyI9DQk) and how they did not backfill the hole on the interior/crawlspace side. Bear Valley Plumbing and Heating came back out yesterday and what was their solution? - To backfill 1 sq foot of earth on the interior side of the footer where the line is coming in which they should have done originally, but didn't. That's it. The technician, Quentin, then informed me he wasn't going to charge me for that (LOL) and then blamed everything on past water intrusion issues. He thinks that filling in a little dirt on the interior is a sufficient enough fix for the massive amount of groundwater that is now leaking into our house and the lower level from where they tunneled the new line under the foundation. I have video evidence of him on our front ring camera making no attempt to inspect the exterior under the deck where the put the stop and waste 6" from the front of our house. He walked right by it with another clueless technician, pointed at the french drain in front of the deck, and determine it was nonoperational by just looking at it. This guy was working on our heater a week ago, and now he's making plumbing assessments about a job he didn't even work on without even glancing at the exterior work? What a joke. My brother in law is a licensed plumber and said with confidence after watching the contractor's video they did a half-assed job waterproofing around the line and backfilling / compacting the dirt at the front of the house where the stop and waste is, regardless of potential watershed issues at the front. Water is collecting there and seeping into the build up through their stop and waste hole and new trench they dug under the front deck. Their excuse: "that's where the last stop and waste was. you would have had this issue regardless" I spent $13,299 on this project - they fixed one issue and created another MASSIVE one for us and are now washing their hands of responsibility to do something. Contractor said he would have charged $9k - $10k for this project and said I was overcharged. I told Quentin, the technician, I was unsatisfied with his remedy and he told me a supervisor would contact me today. I have called 6 times today, and not a single person has called me back. It's now 5 pm and they're closed. Still no call or effort to make it right. They claim to be a "reputable" company and "stand by their work" with a "5 year warranty." What an absolute joke. Another issue with same company: I have now spent $1,000 for them to fix my heater and it is still not working properly. $650 calibration/maintenance was suggested by same guy, Quentin, and they ended up breaking the circuit board during that "work" which they replaced quickly in a matter of days, but after that, the heater stopped working again. They now suggest different "error" codes are the issue and that it needs a new "limit switch" for an additional $400. Googling "Goodman Limit Switch" online says the part costs $25. I had to call back to get them to waive the $99 site visit fee too which they said they'd apply to the job but didn't. Still don't have a fully functioning heater even though it is only 2 years old. $14,300 later across two projects that I have paid this company to still not have a fully functioning heater and to now have an even bigger water intrusion issue than I had before the leak in the main line. One last thing to note: they quoted me $24k for a 3-zone mini split system last year. These units maybe cost $1,500 apiece for a total of roughly $5k for the hardware/parts. ~$19,000 additional for what, labor? Price gouging as other reviewers have mentioned, thinking their customers are too stupid to do their own research. Update: found their direct line today (909-585-0272) Rebecca their "manager" hung up on me three separate times before I could get a word in and kept referring to the email they sent me with their attorney's info. Perfect example of their integrity, commitment to their customers and "work." You have been warned. read more

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I have service done on two heaters every year as well as a plumbing inspection. Kyle, the service technician, is friendly, knowledgeable and meticulous in his work. He arrived when he said he would and I received text updates. The front office folks were also friendly. I will be a repeat customer! read more

Called Bear Valley Plumbing And Heating after the water company notified us about a leak at our cabin. They charge $99 just to come out which is NOT applied to work done. The problem ended up being a leak at the hose bib outside. They charged $399 to replace it. They also added an insulating sleeve. Total costs, $499 to pretty much replace a hose bib! Total rip off! Be forewarned, shop around off the mountain. They also suggested a furnace maintenance for $395. We had it done the next day from a company in Victorville for $49. read more

We needed help right away and Bear Valley Plumbing and Heating took care of us from a quick and professional response to our call to Quentin the technician who came and took care of both our plumbing and heating needs. Their pricing was very reasonable and the service was professional and kind. I wouldn't think of calling anyone else! read more

Installed a Moen Flo leak detector and pressure regulator. Completed quickly with no issues. Kyle and Wyatt were polite, courteous and personable and a pleasure to work with. I highly recommend these folks for their professionalism and competence. read more

I have used this company a few times now for both HVAC and Plumbing and have been impressed everytime. Super professional, responsive and skilled. I would definitely recommend them. read more

The service from the office personnel to the technician, it was a great experience and the cost very reasonable. Everything went as promised and we were really impressed with the technician, Quentin George. Polite, friendly & very professional, read more

Thank you to Kyle Miller, we were in need of a water heater which my family had used for 26 years. Kyle came out , gave an estimate and time frame. During the installation, Kyle was professional and had explained everything he did and the operation of the unit. Thank you Kyle, we appreciate everything you did for us. Bear Valley Plumbing & Heating is a first class operation and its staff is the best !!! read more

I needed to resolve a leak behind the shower wall in my Big Bear Cabin. Quinten arrived and got straight to work! He was informative and explained everything he was doing in detail! The issue was resolved in a timely manner. I would highly recommend this company, in particular, Quinten as he was as professional as one would expect! Thank you for resolving our problem!! -Caesar read more

The guys were great ,quite and very concerned about bothering us,also they wore their bottles all the time in the house,they took them off when had to go outside and put them back on coming back in house,very imformitive courteous, and professional job read more

Love these guys! Very professional! Show up when scheduled. Very knowledgeable!! And all around very nice people. read more

I can highly recommend their service. Prompt easy scheduling. Excellent communication. The profesional they sent, Quintin George, did excellent work and finished everything same day. He explained everything thoroughly and went above and beyond to educate me on maintaining my systems. I feel lucky to have found the best on the mountain. read more

On time and professional. Answered every question I had. Felt very comfortable and looking forward to getting some work done.

Kyle and Charles are top notch, professionals! I'd highly recommend them for any of your air conditioning or heating needs! Thanks fellas!

Amazing service!! Quentin was very knowledgeable and honest!!! Highly recommend Bare Valley plumbing.

5 star service. They replaced our circuit board and fixed our heater. Charles was great and went over everything with us. He was quick and very knowledgeable. I highly recommend them. read more

I wish they owned every business here. Honest, prompt, efficient, and they know what they are doing. They send a photo of the tech so you aren't wondering if the tech is a serial killer who intercepted your conversation. They thoroughly explain everything. Look, sorry to say this about BB but it is the kind of town that rarely follows through. It drives me nuts. But this company would beat the socks off of any competition anywhere, so here, they are better than gold. Take a break from the crazy, hire a company that acts like a company. You will thank me for it. There aren't enough thumbs up to express how great BB Plumbing and Heating is. read more

The new furnace didn't work perfectly right out the box but the guys were on it and tested everything. small changes were made now it's working perfectly. Great service thank you. read more

Techs arrived on time and got right to work. Neat, tidy install followed by a spotless clean-up. Good work. read more