Great selection and prices. We shopped around for a couple of recliners (Greenbaums, Del-teet,…read moreDania, etc) and Hayek's gave us the best deal for a top quality product. Wonderful and friendly customer service. Jamal went out of his way to give us a deal that would satisfy any of our concerns. Then when we did have problems ( that were due to no ones fault) he was very helpful and provided us a timely solution. Thanks much to Jamal and his team at Hayek's.

We ordered a couch and chair in November with a promise of delivery in 2 months by the end of…read moreJanuary by one of the owners. After a couple of delays now they say they can't make the couch and chair as planned. Fine time to tell us after waiting close to 4 months and holding our money. Now we missed all the sales too. Super frustrating and disappointing in their service. Now we have to start the process all over again with a more reliable and reputable furniture company.

Agree with other poster. You walk in and no one greets you l, and you don't know who works there…read more Everyone gave you a stank face. It was a lot better when it first opened but I don't even see those people around. It's unfortunate as it's a great model but the people running it clearly aren't the best fit. Just rows and rows of overpriced crap. Seriously l! Who's pricing this?! The quality of the furniture isn't even that great to even be priced that high At least when it first opened it had sort of a charm to it. It felt welcoming and the guys working there seemed to enjoy being around relics of the past. It was always shown in its best light and presented in a way that made you want it. You can tell now it's just people there for a paycheck. Won't be back

My mother and I went here one day while out running errands. We were glad that we did. The quality…read moreof the merchandise was very good and the prices were reasonable. The young man that we interacted with was very nice and helpful. I will definitely go back.

Jennifer was EXCELLENT. Very helpful. Store clean and decorated great. I will return. Thanksread more

Went into store as soon as they opened on 3/22/2026. Waited 20 mins for the single person there,…read moreChad, to finish with a customer that got in before us. Wife and I had a series of questions and were being shown different options when another customer came in, who Chad left for and spent 30 mins with. Came back, apologetic, as that customer had come in to discuss her delivery. Ended up spending 1.5 hours in store because there was only 1 person working. We decided on our furniture, a full $7400+ set, chosen specifically because we were told all of the items were in their local warehouses and would be delivered that week, prior to an event we had scheduled at our home on 3/28. I received a call on Tuesday 3/22 by Brittany, the delivery coordinator, who told me that we would not get our furniture until Tuesday, 3/31. I expressed my frustration that we were promised delivery that week, and that what they were doing was a bait-and-switch, overpromising and underdelivering. I told her Chad had made this promise to us, to which she replied that she may be able to use a 3rd party delivery service that handed overflow for them during the busy months, and that she would get back to me. She never did. After my call with Brittany, I called Chad directly at the store, who apologized "for the misunderstanding". ultimately admitting that he made a promise that he couldn't keep. He said that he would get with Brittany to see what could be done, but if nothing actually could be done to get the furniture to us before our event on the 3/28, he would "guarantee that he would make sure that we were taken care of for the trouble". Furniture arrived on 3/31, after I had to call the store and ask what the status was. Additionally, there was nothing included nor followed up on by Chad or Rich's on Chad's second promise of "taking care of us". All-in-all, a terrible first impression and experience. The furniture itself, while well-made, is overpriced for what it is. We were willing to pay those costs due to the promises made. Instead, they took our money and ruined our event by not following through. This will be the last time we ever order from Rich's.

Everything went well; direct to the store , courtesy and help from the salesman, ordering the…read morefurniture piece and delivery and setup, on time, courtesy and quick!

Bought several mattresses - love the quality of the latex. Very personalized service.read more

Really rude staff. Lied when I ask if a chair was new. Kicked me out of the store when I called…read morethem on it. Way over priced. You can buy a brand new chair delivered for the price of their used chair. Avoid.

I bought a really expensive chair from Ducky's Furniture on July 2021, which came with a lifetime…read morewarranty. The process of buying the chair was easy. They have a nice showroom, and the salesperson was attentive and helped me decide on a great solution. This year, the part that lifts the chair stopped working. I brought the chair in on March 29, 2024, and they said they'd start the replacement process. A month later, there was no progress. I had to repeatedly call them to get any action. Finally, they had the vendor ship a new chair. However, FedEx said they only received the order on April 26, 2024, over a month after I had dropped off the chair. This means that without my constant follow-ups, the order might never have been started. Now, it's May 20, 2024, almost another month has passed since FedEx received the order, and the tracking status hasn't progressed past "We have your package." This isn't how deliveries are supposed to work. The company tells me the problem might be due to the vendor being unreliable. So here I am, nearly three months after dropping off my chair for a replacement, still chairless. Last month, I had to go to the store to demand my broken chair back just to have something to sit on. I feel bad pestering the same front-desk employee on the phone. He's been very nice and polite through this process, and I know it's not his fault at all. I expected better service for such a high-priced item with a lifetime warranty. I hope this review will prompt Ducky's Furniture to improve their customer service and expedite my replacement chair.

John and John are both amazing and fantastic individuals. I've purchased a lot of furniture from…read morethem from over the years and will not stop! As an art collector and antique lover this place has it all! Definitely a gem in Capitol Hill that always needs to remain, it's the place to be when you just move to Seattle and need something for your apartment

John is a great person very helpful all the time this little community store has served our…read morecommunity for over 25 years. He is helpful. He is knowledgeable. It's always packed to the ceiling. It looks like a junk store. Don't let that for you read some of Jons reviews or five stars thank you John for your help And for being in our community.

I had a positive experience here. It's a pretty small shop but I found a mattress that I liked…read more They sell a few different varieties of mattress protectors so I picked up one of those also. The employee working there was polite, helpful and not too pushy. He helped us load the mattress into the truck. We were in and out of there in 15 minutes. I recommend it.

We've dealt with Jeremy over the years. He's a great guy known my many in the local NW mod…read morefurniture scene but he has always been severely under capitalized. He started out in Ballard some years ago with a mod shop he operated with some family members but the high rents sent him packing to Portland. He operated a mod shop in downtown Portland under a new name (Janus Home) for awhile then when things got tough he packed up and moved back to Seattle likely leaving some past due rent bills behind. It seems his new Revolver Vintage Interior shop has fell under the same fate as his previous business ventures. Even though a good portion of his inventory was on consignment (which is easier on his pocket book) when things got tough even the consignors didn't get paid. The same went for his last few buyers on Ebay. They paid for their items but did not get their merchandise. (his seller ID: SKWM) Once again Jeremy's is a great guy and he finds some incredible stuff with his contacts but his cash flow has always been tight and unpredictable. It's tough to survive in the Seattle market with high rents so you really need to be better capitalized to succeed in this market place. He should get a full time job and just sell on the side and make efforts to repay some of his past clients and landlords that are owed money.

I feel completely betrayed by this business. We had a lovely Eames repro recliner that had…read moregorgeous new leather. We put it on consignment with them many months ago. They did sell it, never gave us our payment and now their phone is turned off and site down. We contacted them repeatedly and they kept promising that they'd send us payment. I can understand if a business fails, yet can't understand taking someone's property, selling it and keeping the money.