This response from Dr. McAndrews includes several false claims about me, including the accusation that I was "under the influence of something" and a supposed "safety threat." These statements are untrue. I was calm, sober, and respectful during my brief visit -- just emotional because I've been coping with alopecia and seeking help. I do not use alcohol or drugs for religious reasons, so that accusation is completely false. I had only stopped by to ask about scheduling and to fill out the application in advance to save time before an appointment. When I became tearful and briefly turned my back to wipe my nose, the already impatient receptionist, suddenly got up and went to get the doctor. Instead of showing empathy, he told me he didn't take insurance and that the consultation was $150, then dismissively said, "come back when you have the money" after reprimanding me just for crying over the ongoing situation with my hair which affects my self-esteem and self -worth. His response also contradicts itself because he is mentioning that I was wearing a beanie and that I had messy hair which calls into question his accuracy. I would also like to add that his Healthgrades profile, which is marked as claimed by the provider, lists Blue Shield of California PPO as accepted and highlights "friendly staff," "good communication," and "good patient care." Unfortunately, my experience reflected none of these qualities and lacked the compassion expected from a physician who has taken the Hippocratic Oath. I have PPO insurance and have been a patient of Huntington Memorial Hospital since 2016, long before it merged with Cedars-Sinai. I have long-standing care through Huntington Memorial and other licensed providers who can confirm my medical history and conduct. My goal here is only to correct the record and share an accurate account of what actually happened that I only intended to schedule an appointment and fill out the paper work (new patient application). read more

Dr. McAndrews answered all my questions thoroughly and gave me quite a lesson in hair loss and solutions. He talked me out of hair transplant surgery and put me on two oral medications. I really appreciate a doctor who doesn't try to sell you surgery. I felt truly respected and confident in the treatment plan that he outlined for me. read more

I found Dr. McAndrews to be extremely professional, thorough, and knowlegeable with the added bonus of having a warm and empathetic, bedside manner. He is an active listener and thouroughly addresses his patient's queries and concerns without rushing. The offices are very nice and parking was relatively easy. The receptionist is absolutely lovely and sets a positive tone for the visit -- her calm, courteous and welcoming demeanor puts you at ease and makes you feel valued. Dr. McAndrews' assistant however, I found to be quite cold and rather dismissive. read more

After botched hair transplants by Bosley and another provider who is no longer in business, I was forced to wear hairpieces for 25 years to hide the scarring and the obviousness of the transplants. 22 years ago, I consulted with Dr. McAndrews, but opted for a procedure with New Hair Institute because NHI was a lot cheaper. The results were better than my previous transplants, but still disappointing. I figured "that's as good as it gets with hair transplants" and just gave up and continued to wear hairpieces. Not choosing Dr. McAndrews then was a huge mistake. A few years ago, reading nothing but positive reviews of Dr. McAndrews and seeing the widespread respect for him on hair loss forums, I returned to Dr. McAndrews for a transplant. After only one procedure, in which he added density and corrected much of the damage from my previous transplants, I was able to throw my hairpieces away. After two more procedures, my hair looks natural and surprisingly dense. Now I spend only 3 minutes styling my hair after getting out of the shower and can travel and go swimming, all without the hassles and potential embarrassment of a hairpiece. Thank you, Dr. McAndrews! read more

Paul J McAndrews, MD - my hair after 3 Dr. McAndrews procedures - Dermatologists Near Me - Pasadena, California

Dr. M's office is spacious and very welcoming. His staff is very courteous and knowledgeable. He is the best at what he does; he was the protege of my first hair restoration doctor Mike Corbett, a pioneer in the field. He certainly has my highest recommendation. read more

He botched my hair transplant. Didn't tell me what went wrong until months after surgery, and by then he suggested that I get another transplant procedure with him (to make up for what was not done properly in the first place). Very unethical! Consultation visits with him were always short and I always left feeling that he never took an interest in helping me during consultation. I would not have selected him if not for the high recommendation from another dermatologist. Stay away from him and find a better transplant doctor who cares about the patient, not just making the money. read more

Dr. McAndrews was out of the way and I had to schedule enough time to go to his office. IT WAS SO WORTHWHILE! I am thrilled that I was able to see him and have him evaluate my scalp and hair loss. He told me the truth, unlike another hair transplant place that I had visited. I wasn't a good candidate for a transplant because I didn't have sufficient follicles to transplant and I wouldn't be happy with the results. Dr. McAndrews spent a great deal of time going over my options, what treatment he recommended, why the other place gave me incorrect information simply to make the sale. When I made the appointment and was told the fee, I wasn't happy that I had to pay $150 for the consultation, however, after the appointment, I can tell you that this was some of the best money I've even spent. I was given an education on what can and can't improve my appearance. He didn't simply want my money, he wanted me to have success with whatever I chose to do. His honesty and integrity is beyond compare. I highly recommend him for any hair loss issues. read more

This Dr can't even check his schedule for the first appointment of the day . So if he can't show up why would I want to use his services . Slack behavior read more

Hair transplants nearly 10 years ago with zero results. You can not have this procedure done without follow up and topicals which were never addressed nor prescribed. Very expensive and hugely dissatisfied. Do your own research! read more

Dr. McAndrews and his entire team are truly the best. I'm a 32 year old guy and have had several hair transplants since 2016. All of which have been performed by Dr. McAndrews. I just had another one recently, and I HAVE to brag about the experience. His entire team treats you like you family. Jessica, the office manager, is always warm and welcoming. Millie, the nurse, is so comforting throughout the entire transplant process. And most importantly, Dr. McAndrews is by your side throughout the entire transplant. You can tell how passionate he really is about his craft when he's doing his thing. There are a lot of hair loss "solutions" out there these days. It can become overwhelming. I chose Dr. McAndrews back in 2016 after years of research because I felt like I could trust him. He's honest. He's smart. And he has your best interest at heart. Now I'll wait for my new hair to grow in... :) read more

I have been to many dermatologist prior to seeing Dr. McAndrews and by far he was the most helpful and understanding doctor I have seen! I have struggled with adult acne that seemed to never go away no matter what. He listened to my concerns, paid great attention to detail, and came up with a regime that healed my acne. Aside from the acne, I was dealing with inflammation and scarring. Dr. Mcandrews helped me clear up my skin and it has never looked better! Before and after photos will be added for reference. I am extremely satisfied with the care and expertise that I was given here! It feels good knowing that I am in the hands of a great physician who goes above and beyond for his patients. Aside from being treated for my acne, Dr. McAndrews's staff is extremely friendly, super helpful, and made me feel right at home! read more

Paul J McAndrews, MD - Dermatologists Near Me - Pasadena, California

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I am a 77 year old white male with thinning hair. Last week, I had 2,100 follicular units of hair transplanted from the back of my head (strip method) to the thinning area. Dr. Paul McAndrews in Pasadena, CA. performed the surgery. The sutures were taken out this morning. This is a summary of the actual procedure and why I chose Dr. McAndrews. I will update this in 4-5 months once the transplanted hair has started to grow and one can begin to assess the quality of the procedure. THE PROCEDURE The surgery was a 'nothing.' It lasted from 7 a.m. until about 2 with a 1/2 hour break for lunch. I didn't watch a movie. I didn't listen to my music. I didn't need a bathroom break. I sat and listened to the classical music they had on. My head was numbed. Dr. McAndrews took a centimeter wide swath of hair from my donor area. His technicians then dissected the hair into follicular units and then into those with 1, 2, 3 and 4 hairs. Meanwhile, Dr. McAndrews placed some 2,000 micro-slits' on the top of my head - approximately 20 per square centimeter. Then Dr. McAndrews and his head nurse, Millie, inserted the individual follicular units according to the plan he and I had agreed upon. I felt no soreness of pain during or after the procedure. A week later (i.e. this morning), the sutures were removed. Although they prescribed medication for sleep, pain and anxiety, I took none because I didn't have any pain, swelling or anxiety and I slept well. The day after the procedure I returned and they cleaned the donor area sutures and showed my wife and I how to take care of the suture and grafted areas. They covered the grafted area with Telfa pads covered with Vaseline. My wife did all the post-op wound care. Twice a day, she would clean the sutures and apply Vaseline and then would remove and replace the Telfa pads. With the pads removed, she would spray a saline solution to keep the area moist, put a little Vaseline on new Telfa pads and place them on my head. We have a stretchable swim cap from Coolibar that we then put over my head - it kept the Telfa pads in place. The use of Vaseline, Telfa pads and a beanie cap allowed me to sleep regularly and without having my head raised. Now I just wait 4-6 months :-) WHY I CHOSE DR. MCANDREWS My wife and I had in-person consults with three California doctors - one in San Diego, one in Irvine, and Dr. McAndrews in Pasadena. We had discussions with two others - one in Atlanta and the other in Phoenix. We chose Dr. McAndrew because: 1 He was recommended by a doctor whom I respect and admire and who is triple board certified - Internal Medicine, Dermatology and Plastic Surgery. 2 His website is well laid out and provides a good sense of his background, his approach to hair transplantation, and useful testimonials not only from prior patients but from other physicians - that says lot. 3 He is Board-Certified Dermatologist - understanding the scalp and hair growth is the key element of hair transplantation. 4 The use of Vaseline on the transplanted area instead of simply using saline spray all day makes sense as keeping the graft moist and protected quickens the healing process and increase the number of grafts that end up surviving. It also allows one to sleep in a normal position, not sleeping with the head significantly raised. 5 He holds the highest level of distinction - Fellow and Diplomate - in the International Society of Hair Restoration Surgery and the American Board of Hair Restoration Surgery - the two leading hair restoration groups. His involvement includes writing the exams used by both organizations for certification of other hair restoration physicians. 6 He has a small boutique-type practice and still practices 'regular' dermatology - he does only 1 procedure a day - he performs all the surgery and has worked with the head nurse for over 15 years - he charges a small initial consult fee and his 'per follicular unit" cost is on the high end. For us, these were all good signs. 7 It was important to him - and me of course - to be crystal clear on what the hairline would be and where he was going to place the donor hair! 8 In TV interviews- can be viewed on his website - he exuded a quiet confidence that if he did a transplant, it would look natural and undetectable as a transplant - ultimately that is what we all want. 9 He has worked as a consultant for Pfizer and Merck on hair loss. read more

Dr.McAndrews was extremely helpful and knew exactly what was wrong and how to treat it. His staff was very nice and generous.

Two years ago, I spoke with Dr. McAndrews about hair implants. He explained the hair transplantation process but he could not guarantee anything. I had several conversations with him and his staff, Jessica & Millie, before deciding to have the surgery. They were not at all pushy. Before surgery day, they gave me all the supplies I would need after surgery and make sure that I understood exactly what was going to happen during and after surgery. The surgery room was very clean. My surgeries were not painful - I just had to sit still for a long time. During surgery, I was completely relaxed because I knew that Dr. McAndrews would handle anything that came up. After surgery, they served me a nice lunch and I drove home. The week after surgery, I had to cover the implants with Vaseline - I stayed home for the week. After a few months, I saw the implants growing new hair. I was so happy that I told Dr. McAndrews that I wanted to have another surgery. He said that I had to wait a year - he wanted to see how the first set of implants turned out. I saw him a few times during the year - everything was going well. So, I had a second surgery and the results were again very good. So, it's been two years since I started this process. I am very happy with my results and am very grateful to Dr. McAndrews, Jessica and Millie for all the support they gave me. If you have a hair loss problem, I suggest you call Dr. McAndrews for a consultation - he'll evaluate your situation & tell you the truth. read more

I have visited Dr. McAndrews on and off for 16 years.Each visit is a pleasure; my questions are answered. During this time he has helped me to retain 90% of my hair with the help of Propecia and medical advice. Jessica, his office manager, is cheerful and a pleasure to talk to. Durian read more

Dr. McAndrews is a master of his craft. I received a recommend from a fellow Dermatologist in LA to see him for hair transplants. He did an exceptional job. I've now recommended him to many friends, who have complimented me on the outcome. read more

Great experience visiting Dr. Mcandrews office. The staff was nice and professional and did not keep me waiting. Gave me great advice for my skin and my hair. Would definitely recommend Dr. Mcandrews to friends and family. read more

Dr. McAndrews took the time to do a consultation with me and what is best for my skin. I'm super expressive in my forehead and I felt like he was super attentive to my needs. He didn't oversell me on too much Botox that would make me look plastic, rather chose a more natural approach. I'm so glad my friend recommended me. It's super important to me when modeling that I can still somewhat move, so I'm glad I found someone I can trust for a lifetime! read more

I am also in the medical field. I went to Dr McAndrews after I got stitches after cutting myself while cooking, because I thought the wound seemed infected. My primary care doctor did not think so and wanted to wait and see. Taking matters into my own hands, I went to a specialist (dermatologist) to see what he thought. I found Dr McAndrews on zocdoc.com which I thought was convenient because you could view and schedule appointments online. Dr McAndrews saw me for all of 5 minutes. He did not listen closely to how the wound came about and the time frame and why I was concerned (the redness started AFTER the stitches were removed). Instead he had already decided within a few moments and a quick glance that it was just an inflammatory healing process and promptly injected me with steroid into the lesion before I even had much time to object. A few months later, after going to an infectious disease specialist and another dermatologist who performed the correct diagnostic tests, I am finally diagnosed with a Mycobacterium (slow growing bacteria) wound infection. Dr McAndrews really should have taken more time to consider all the differential diagnosis. For those of you not in the medical field, it is well known that steroids can worsen an infection, which in this case it surely did. read more

My recent experience with Dr. McAndrews as well as his entire team of professionals was a positive one. I had contemplated some cosmetic surgery for quite some time and had consulted with Dr. McAndrews over the years before finally pulling the trigger last week. He has always provided straightforward, unbiased advice, carefully laying out the pros and cons associated with the procedure. I had done my research long ago and knew that Dr. McAndrews was one of the best, so I had confidence knowing that the surgery would go well. He and his team take great care, are patient and calming and the post-op experience has been equally as positive. I recommend Dr. McAndrews wholeheartedly. read more

Wow! After interviewing several doctors, I knew Dr. McAndrews was going to be the best. Not only did my dermatologist recommend him, but so did my mom's. In the consult, he spent an hour talking with me about hair loss, the types, what I have and what solutions there are. It was so informative! Today, I had the procedure done. I was very nervous, but I can honestly say I almost enjoyed the experience. Mach the office manager is so professional and on top of everything and super responsive, the nurses were kind, caring and so sweet with 20 years experience each and the dr knows exactly what he's doing since he's done thousands of them. I felt immediately relaxed and comfortable and well taken care of. They played classical music and really took their time every step of the way. I could not be happier and am so excited for my results! read more

I've been going to Dr. M for a few years. Very good dermatologist. I like that he's friendly but matter of fact and very thorough. All in all a great choice. He has offices in Pas as well as Beverly Hills. I go for skin checks but he also does plastic surgery as well. His office staff is great. read more

I really try not to write bad reviews, but the experience I had with Dr. McAndrews was upsetting. He was one of the most arrogant, curt, and disrespectful doctors I have ever come across. My session with him was almost comical. He interrupted me in my first sentence stating, "We want a diagnosis, not your opinion!" (Never mind that I was trying to tell him another doctor's diagnosis.) He tried to prescribe me two drugs that lower your blood pressure and when I repeated my concern that I already have low blood pressure, his exact words were, "I don't care." He also went on a tangent about the many stressors Ronald Reagan faced (you can't make this stuff up, kids) and how it didn't impact his hairline. But my favorite was when he said not once but twice that I could "make him richer." Run, don't walk away from this place. I have no doubt that he has some talent and expertise in his field, but there are plenty of other specialists that will make you feel like a human being in their office. These specialists should remember that when people come to them, they are often in a vulnerable state. A little compassion goes a long way. On the bright side, the receptionist and the rest of the staff were lovely and very professional. read more

Absolutely amazing! I have a really brutal and unpredictable schedule so they went above and beyond my expectations and booked my procedure for 5am on a SUNDAY morning! The staff was amazing, everything was explained in great detail to me in advance and during the surgery. He came highly recommended to me from close associates and will be my 'go to' doctor (in this field) from now on. read more

Dr. Paul McAndrews was very professional and prompt. He also puts patients and their family and friends completely at ease. I have not had that well of a seamless mole removal. He is an amazing dermatologist that everyone should go too! read more

I was so impressed by Dr. McAndrews and his team. Not only is he an amazingly knowledgable doctor, but he really listened to me. He truly cares about my well being and seems to invested in helping me be a healthy person. I wish all medical professionals understood how to care for their patients like Dr. McAndrews does. His pricing was fair and very worth the care he provided to me. I highly recommend Dr. McAndrews! read more

Dr. McAndrews is friendly, informative, and knowledgeable, and I felt very comfortable meeting with him. I would definitely recommend to friends and family! read more

Dr. McAndrews is a total pro. Extremely trustworthy, and great at his job. Straight shooter and just does what he says he's going to do. Everyone who works there is so nice, so friendly and great at their jobs. Good people doing great work. Highly recommend. read more

i've been seeing dr. andrews for over 10 years now. we've managed to keep my thinning hair in check and will move forward on transplant in the next year or so. i always appreciate his staff! read more

I fully endorse Dr McAndrews as a top in field doctor. I have been a patient there for over 20 years and have been treated for three separate procedures. The diagnosis and treatment plan was exact. The outcome of each procedure was excellent. He accommodated my trading in from outside the area to fit my schedule. His office staff is friendly and professional. I would not hesitate to recommend Dr McAndrews to anyone looking for a top tier Dermatologist. read more

This "dermatologist" was very rude and at one point referred to me as an old man, which granted I am (74 years old) but his approach was very unsympathetic. First of all, he didn't help me at all and prescribed a cream. Secondly, he talked and talked "Over me" all the time, without ever giving me a chance to explain my case. I will certainly give him a miss in the future. Rude, talkative, unsympathetic, and insulting to an "old man". I don't know if this review will make any difference, but at least I am able to share my frustrations. People like this in this profession dealing with patients need to step down and do something else. read more

I've seen Dr. McAndrews several times for various skin problems and always find him thorough, kind and on spot with his diagnosis. Additionally, his office staff is professional and efficient. I would highly recommend Dr. McAndrews! read more

My appointment with Dr. McAndrews went smoothly the office staff is great Dr. McAndrews knew exactly what was wrong with me and I left with a prescriptionn. read more

Referred by Dr. Rosenzweig in Encino, Dr. McAndrews was excellent. He spent over 30 minutes explaining my options, and more importantly, giving me factual information about my concerns allowing me to make an intelligent decision on how I would like to proceed with treatment. I was naturally a little nervous/shy going into a new office, but felt extremely welcome by both receptionists and the doctor. The office is a relaxing place to be and I left feeling confident about my treatment. read more

I would first like to thank Dr. McAndrew's for his time and results through his hair restoration! My first time with Dr. McAndrew's he was professional and informative of what would take place through a personal consultation. I was comforted by knowing Dr. McAndrew's handles the entirety of the procedure, which he did with diligence and care. I can't imagine ever having to see a different hair surgeon again! read more

I had an appointment there and severely hurt my back getting out the car (don't ask!). I managed to make my way in to see this guy and had the appointment as scheduled. However, I could barely move to get out his office and back to my car - the pain was unbearable. This guy's total lack of interest or concern in my plight was stunning. I was disgusted that a so-called health professional could be so utterly crass. I had previously had a few appointments with him before that and I got the impression that he couldn't get people through his office fast enough. He strikes me as being interested in one thing only - money. I am not in the least bit surprised there are other extremely negative reviews of him on Yelp. Do yourself a favor and avoid this guy like the plague. There are plenty of good hair doctors around, so why take a chance with this muppet. read more

Only the Best in the world as far as I'm concerned. The service from the first phone call was exceptional . Jessica even got me started on some products OTC that I can safely use before my procedure. Dr McAndrews explained everything in detail and I came away very confident that this was the only surgeon I would trust with my head. I'm still saving for my procedure , but Dr McAndrews is the only one who will touch my auburn locks. I've seen other MD's and they don't even compare with the training, education and experience of Dr McAndrews. read more

I had been to Dr. McAndrews multiple times for hair restoration and I have to say that it is the best surgery I have ever had. I have had so many compliments over the years and people stating they never would have known I had anything done if I had not told them. I am extremely happy with the results even years later and wish all doctors did as good of a job as he did. I highly recommend him for hair restoration. read more

He saved my skin in just 3 months . I waited to write a review to see if my skin would act up again . And nope nothing . Nothing worked for me and my breakouts were horrendous. They would hand out on my face for months. I found him on Google , took a chance and omg I feel comfortable wearing no makeup now . I wanna cry. Once I found out they take insurance I cried again lol . He's the best without spending thousands. read more

Dr. McAndrews is always professional, caring, courteous and punctual. I have been to his office many times for various skin lesions. He gives great counsel and then lets you decide how to treat the problem...he's never pushy. His office staff is wonderful and efficient, too. Would highly recommend Dr. McAndrews. B read more