The technicians were nice, very pushy on mani/pedi combo, but nice. I would recommend going earlier on in the day. I went after work around 615 and my experience was definitely rushed. My mani took a total of 7 minutes, and it looks like it. I went in w long nails and ended up w short crooked nails w the nail polish starting half way up the nail. Two stars, because my pedicure was pretty enjoyable. The hot stone massage was nothing to write home about, especially on my shoulders (from the mani). She attempted to put the stones on my back from one side-while i was still sitting in the pedicure chair- and didn't even bother moving my hair out of the way...ouch! The facility was clean and they had a good selection of polish colors and brands. My friends love this place, unfortunately i dont see the quality. read more

Have been coming here for a while and always walk in, never had a wait, and if I do it's 5 min or less. Prices are reasonable, ladies are nice enough, typically get a basic pedi and gel mani here with no complaints. read more

First time going to this place and I was very happy! I went in for a pedicure and was out in 35-40 minutes and the service was friendly and fast! Its right by my house and seemed to have a really inviting atmosphere, will for sure go back again! read more

Go-to place for a great $30 pedicure. Pauline and the rest of the techs have been here for years. They know what they're doing. I strayed for a while away from this gem - it's pretty no frills and admit I was seduced by swankier feeling salons that disappointed on the actual services - which is why you go. I'm back. Solid manis. Solid pedis. I love this place. Bring cash for tips. They aren't able to run tips on cards. read more

My sister and I frequented this nail salon over the past two years. We have had pedicures, manicures, full sets of acrylic nails, eyebrow waxes, you name it. The prices were always very good and we built a rapport with the staff there. We have both worked in service and alwys tip 20%.. in cash...always... Then in recent weeks we have had terrible experiences, bad mani paint jobs I could have done better, botched pedicures, slanted acrylic nails and now she has an infected foot from when we went last Saturday. Needless to say we will never return to this salon. She called and told the owner -who knows and remembers us- and she said that did not happen here, sorry for your problem and hung up on her. I am calling the state health department... DON'T GO HERE!!!! Its not worth it and they won't take responsibility for the infection you will get!!!!! read more

I went in the other day with my girlfriend. She wanted to get her eyebrows waxed and I decided to get my nose waxed. The technician was an amateur at best. She literally applied wax 5 times in each nostril and tried to remove the hairs about 20 times. I left the store looking like Rudolph the red nose reindeer as she pulled off multiple layers of my skin. read more

VERY impressed with this salon. Came in on a Wednesday at 1 and I was the only one in there with 3 workers. I got dip on my fingers, gel on my toes & callus removal...total was 75! Nails look great & workers were VERY friendly! Will definitely be coming back!! Heads up they only accept cash tips tho! read more

1. I visited this place twice, I always try and the give the benefit of the doubt. First time, lady who did my pedi didn't help me with purse, shoes so my pedi got messed up and I had to redo. She walked away and left me, no thank you. Annoyed. 2. Allowed owner to do a full set nails on me. Within 1-1/2, I've had three nails break. Annoyed again. Its a wrap. This shop is off my list. read more

They get u in fast and are reasonably priced but do not come here if you want anything other than a solid color or French manicure... They refuse to keep up with times and can not give you anything other than a five dot flower. Even when you're holding a picture right in front of them. I keep coming back because I try to be loyal on the hopes they will give you anything outside of the typical 80's style manicure but every time I'm disappointed. Think it's time to go somewhere else. read more

Paulene Nails - Today attempting to get a basic flower design with no luck.. Had to just go with solid color. - Nail Salons Near Me - Phoenix, Arizona

I went to Paulene's on Saturday with my boyfriend and his mom while she was in town. I got a manicure with regular clear polish as I have for the last 5+ years, every time I get a manicure. My polish never chips for at least a week or two with regular clear polish. After one day, both my and my boyfriends moms clear polish almost totally chipped off. I thought perhaps they used the wrong polish on our nails so I went back in today (Tuesday, 3 days later) in hopes that they would offer to paint my nails with better polish. However when I went in and told them about the premature chipping they almost laughed at me and said that polish always chips after a couple of days. I suggested that maybe they should invest in better polish as I've been getting clear coats for years and have never had this issue. The two employees looked at each other like I was crazy and didn't offer to fix my nails. I will not be going back after this experience, terrible customer service. read more

Cheap pedicures are everywhere. But so is foot fungus. So when I want a $20 foot fix, I look for some degree of cleanliness. Thankfully, Paulene Nails delivered -- and then some. To whit: Hot. Stone. Massage. Yes, really, included in the $20 pedicure. And I saw the girls doing manicures give straight-up backrubs. With a $12 manicure. One complaint: Rounded, not square. Rounded like a quarter. Rounded like first base. Rounded like my ass. Just....rounded. Please? read more

I have been coming to this salon for over 6 months. After finding the right nail tech-so I thought, my nails were holding up pretty well for about 2 weeks. My real distaste comes from the staff not holding an actual appointment and always asking for "25 minutes" as if I have nothing else to do, but drive over to their place with an appointment time, and then come back in another 25 minutes because out of pure greed, they took another appointment right before my scheduled time to get 2 out of 1 time spot. The staff can be rude and talk about us patrons in their native language which I found out from a friend. I am no longer going to patron this establishment. There are too many other places to go and since I work hard to earn my money, I choose to go to places that work hard to earn my loyalty and respect. read more

Received my first gel manicure from this salon. 3 nails chipped, and I had to return once to fix and the second time I asked for them to be removed and my money refunded. They refused to refund my money after 2 weeks, and multiple attempts. WORST costumer service I have ever experienced. read more

Sam did an incredible job on my nails! I have struggled to find a salon where gel nails lasted as long as these have! Love it.

So many pros about this place! Cheap prices, especially for gel nails. You get a free hot rock massage with you get a pedicure! That's what brought me here in the first place. The lady who works up front took me last minute right before they closed and stayed late just for me. She did a great job and was extremely sweet. read more

Lovely stylists who are there for you just as much when you chip a nail as when you need a complete makeover. I always love the way my nails look when I leave Paulenes! read more

Very friendly and they do a great job. They remember you every time. It's clean and they have a good variety of colors to choose from.

I get my pedicures and manicures from Paulene's Nails 2-3 times a month! They are inexpensive, punctual, friendly, consistent and give great massages- I love the hot stone. read more

I got a mani-pedi here a few weeks ago after checking out the yelp reviews. I wasn't looking for anything spectacular since it was so cheap and that's pretty much what I got in terms of polish staying power. I had great conversation with the nail tech, which was really nice. The massage was wonderful and she made my feet and hands look great. I only gave three stars though because my nail polish was peeling off by the next day and the ends of my toes (which normally last a week or two) were also peeling after a couple of days. That was a bummer. I'd go back... I'd just buy the polish that I use on my toes to freshen the tips and make it last longer! read more

I came here today for a manicure and pedicure... I have been here quite a few times; it is a place my girlfriends like to come to so when I want to hang with my girlfriends and get a mani/pedi this is where we meet. Although today I was solo:(. The ladies here do a really good job; my manicures always last a really long time and they are really nice and accommodating. Today I had one girl doing my pedicure and another doing my manicure... now that is what I call service! I was out of there in a hour. They do not have a tip line on credit or debit so bring cash for the tip. Today I did not have cash ( i forgot) they were so nice they said next time I come I can tip then if I want. I came back anyway to tip them because it was so fast and my nails look great. Oh another thing I forgot to mention is they use the hot rocks for the massage part for both the manicure and the pedicure and the callous remover is part of the cost of the pedicure. Total for both services including getting french manicure on toes and fingers was $42.00. read more

They were very nice. I made an appointment, though I don't think it mattered because, when I arrived, no one asked my name or confirmed the appointment. My technician was very nice, but the pedicure hurt a bit. I know it was not intentional, but she cut my toe a little (enough to bleed). When I go for a pedicure, I want to relax, not be twitching in pain from the trimming or callus removal. read more

I've been going to these girls for almost 6 years. Even after I moved to Las Vegas I would make sure I got my nails done by Pam before I left. They are friendly, fast, clean and efficient. All in all best nail salon I've found in the Phoenix area and will continue to be a loyal customer for many years to come. read more

This is my neighborhood salon and after reading the reviews decided to try it. Very clean and calming! Stone massage for feet and hands was heavenly, Pauline listened and accommodated my "quirks". I will be going back! read more

This is my go to nail salon. Pam always remembers my name. The prices are really good and they give free massages. Granted, they aren"t the best massages in the world but again, they are free and be very relaxing. read more

I ended up here by accident, yet, I scored large!!!You get a hot stone massage with your pedicure, and... A neck and shoulders hot stone massage with a manicure... What a treat!!! So blissful! read more

Yay to PAM!!! Great place walked in, needed a full set waited about 15 min, Pam did a great good she listened to what I wanted, she paid extra attention to nails. I did not feel rush like most other places in the area. The place is VERY clean, smells good, nice quiet and relaxing environment to have your nails done other places often play loud music you don't want to listen to. I am a fan!! read more

Today was my first time at this place because my regular nail salon was closed! I got pedicure and gel manicure and I must say the work was implacable and quality and I will defiantly be back!! I don't know why this place does not all five star reviews! read more

Probably the best gel mani I've ever had! I don't know the name of who did my nails, but she was so efficient and took the time to make sure all the edges were painted and no paint was on my skin! Surprisingly, most other places have trouble with this and it always baffles me, because it is their job and something they do all the time. Paulene Nails was friendly and their prices are awesome, too!! At the end of my mani she massaged my neck for a few minutes and it was amazing! I will be returning for sure! read more