exceptional service. I have been coming here for years. Paulo and team are friendly, helpful, and honest mechanics.

Paulo and his crew are top notch. Always done correctly, fair and transparent pricing, and fantastic customer service.

I have received very professional assistance from their office manager and have heard from a number of individuals who have been very satisfied with the service from Paulo's. read more

Paulo and Nathan are both incredibly kind and professional. Their auto service is top-notch, and their customer care is exceptional. You can trust their honest and reliable service, knowing you're in good hands every step of the way. read more

Good communication and high quality work. Was willing to find creative solutions to a difficult repair. Very kind

Paulo's Auto Care is an honest mechanic. They are very kind and go above and beyond. I'm so grateful to have found them. The cost was reasonable. read more

I'd just like to say Paulo's auto care was great. took my 2001 Silverado to a mechanic not far from Paulo's and had new OEM fuel injectors put in by one of his mechanics, long story short after putting on about 40 miles the truck got 2 codes about misfires and short circuit in the injectors. Truck started missing and sputtering and I had to leave it 15 miles from my home. Told the owner of the shop the situation and he said I can't see you for 2/12 weeks Then told me how to analyze it. Wrong answer. Took it to Paulo's after having it towed there, talked to Nathan who was great and they had the truck running like brand new after diagnosing it. They kept me informed through the whole process and told me everything that was wrong. Just sorry I didn't take it to Paulo from the get go. I highly recommend Paulo's for your automotive care. Nathan was kind & courteous as well as Paulo the owner. read more

Paulo, Nathan and the gang are not only top notch professionals who are amazing at diagnosing the problem, they treat you like family. I highly recommend Paulo's Auto Care!! read more

This sole review is on the basis of my overall experience at Paulo's Auto Care. I was enjoying my excursion on the highway, to eventually have lunch with a few of my friends; until there was a physical grade. When the elevation on the highway moderately dropped, this good awful sound started to emanate its way from the outside to inside of the car. With the grace of Google's assistance, I was suggested with a list of prospective Auto shops in town. After reviewing the reviews, the decision I made was so ever pleasant. As I walked in the body shop, with much embarrassment, the manager was quickly receptive and willing to assist. After providing him both verbally and physically all of my concerns, the manager was able to meditate the issue. Within fifteen to eighteen minutes, I was instructed that the under body shield was the sole contributor to the cackling noise. It also should be highlighted in this review about the manager's character and principles. In this non-lengthy process, the manager (apologies, as I don't recall his name) was competent, thorough, direct and most importantly he exemplified impeccable verbal communication. With the overall rapport I've experienced that day, I hope that more individuals and families will have the privilege to be serviced by people like the manager here at Paulo's. Best wishes to the manager and that more great clients come your way! read more

I could not be more pleased with my experience at Paulo's. After I got my quote I was impressed to see that Paulo went above my expectations by showing me pictures of the issues with his iPhone and explained everything in laymen terms. And I could tell that he's passionate about what he does and loves helping people with their cars - it's not just a job or business for him. He also showed me that he had my best interest in mind by recommending only $600 worth of repairs as essential and told me that if he was me that he wouldn't do the other $1700 repair until much further into the future given my situation and goal of just doing the essentials which he didn't know before hand. And for context: the $1700 repair was for the main issue that I came in for and the other $600 was stuff that he found when checking on my car. Also he's a great communicator (via phone and text) and works significantly faster then other mechanics I've gone to in the past and he provides an invoice with a clear breakdown of exactly everything he's charging you for. While working on my car he even called me and mentioned that the back windshield wiper was bad (which I already knew but had totally forgotten about) and told me that he could do it for $20 while he was working on it and have it done by the end of the day and had the price already prepared so I was able to take care of the wipers which I had been meaning to do and was glad that he noticed it and called because now I have that taken care of for my cross country road trip! Finally when everything was done I went in to pickup the car, reviewed the invoice and paid. As I was swiping my card Paulo double checked the invoice and noticed that there was a mistake on one of the prices for a part and brought it to my attention just after I paid the amount that I thought was fine. He immediately refunded the difference and apologized for the mistake which I didn't even notice being someone who doesn't know a lot about cars. Some might think that maybe someone might do that on purpose but knowing Paulo from my local church I could tell that it was an honest mistake and that he was being genuine. And after all that I tried giving him a cash tip for his great service and honesty and he graciously declined saying that he loves what he does and enjoys helping people. And as a college student I actually really appreciated that because I ended up spending significantly less then I thought I would overall! Thank you Paulo! I will be coming back to you for all my auto repair needs! read more

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AMAZING! Customer service and efficiency oriented!! I had been traveling and dealt with a Bay Area Toyota deal who charged me $270 and still couldn't positively identify the issue. Zipped in and Nathan checked it and had me out the door in less than 5 mins! No more problems! Hat's off to this facility - honest and efficent - two of my favorite traits!!! Keep on!! read more

Great service I needed new tires and they got them promptly and installed within a couple of hours. Really nice people and the shop paid attention to detail. They aligned the tires and my car drives so much better. Highly recommended! read more

#NailedIt The great guys over at Paulo's Auto in HMB took my car in this afternoon right after I called them, pulled my problematic tire, diagnosed the problem (it had a nail in the tread tripping the tire air pressure warning on my Q5) & patched the tire in less than an hour -- for a mere $35.00 USD! //jp #RuralLiving read more

Paulo's Auto Care - These guys took my car in right away, pulled & diagnosed: (nail in tread tripping Q5 tire pressure warning) & patched it in less than hour! - Auto Repair Near Me - Half Moon Bay, California

If I could give this place a 10 I would! I had to unexpectedly drop my hybrid car at their front door on a monday morning at 5am without appointment or call to scan my car for a hybrid battery code (as it was failing) Nathan and Paulo were able to scan my car thankfully and even waived the fee. Now maybe that doesnt sound like much to another person but that's what I call true customer service and is what I think it when I think about small town businesses! I have taken my cars here for years and will continue to and recomend everyone I know. I cannot say enough how much these amazing humans save our lives and our cars !!! read more

I've lived on the coast my whole life, and have used Paulo many times, he's as good as it gets. Today I popped my truck tire. I was able to take off all of the lug nuts except for one. The last one stripped. Luckily I was within walking distance to Paulo's shop. I explained the situation, and he had the exact tools needed to takeoff that last nut. Without even blinking an eye, he came and helped me take it off. I could tell he was busy but he still took the time to help me. While Paulo helped, his son was able to order me an extra lug nut within minutes, And by the time we got back to the shop it was already there!. He truly save me a lot of time and money! I offered to pay, but he wouldn't except any money. There's not many people/businesses that are truly genuine especially nowadays, but they are. Great family owned business, I would highly recommend his business to anyone. read more

Came in for tire mounting, balancing, and alignment... Tired mounted okay.... but balanced terribly my wheel was shaking like crazy at 50 mph Came back and told him my problem, said no prob we will fix it... All they did was take wheels off the front and slap them in back where you won't feel the imbalance as much... wheel still shook but much less Paulo tried convincing me my rims are bent and that was why they couldn't be balanced... which wasn't true because it was perfect when I brought the car in.... Had a mechanic friend look at their job. He said they did a shit job... you can tell they did not clean the rim to install the stick on weights... that's a huge no no.... the weights will fall off since they just stuck it to all the grease and grime on the rim... They also attached 15+ weights to each wheel... My once awesome looking 22" rims now had silver weights visible all over!!! Paulo offered a partial refund of 60 dollars after I tried having him rebalance the tires since I was convinced they did a crap job and noticed all they did was slap the back tires up front.... they didn't want to do it and cleaned their hands of me offering the partial refund .... Glad they did because I took it to Phil's tire in Hmb.... Literally owner laughed when he saw what they did.... He fixed their mess. Removed all the stupid weights and placed them on the inside where they were before and out of view... Wheels now balanced perfect Do not recommend Paulo's for tire, rims, or balancing.... I think my alignment might be a tad off but I don't want to take my car back.... my friend also got their wheels aligned there a week before me and she is complaining the alignment is also off.... I'd vote 1 star, but since Paulo gave me partial refund to take it to a place that knows what they are doing so 2 stars.... otherwise it was a huge waste of time read more

Paulo's Auto Care - Auto Repair Near Me - Half Moon Bay, California

We had a positive experience at Paulo's today. They did the worked needed at the price quoted, length of time said (2 hours), they were kind. Most importantly, they did NOT lie to me, try to get me to have unnecessary work, nor damage my car. My only feedback would be if you make dirt smudges inside the car, please clean it or use seat covers. read more

Paulo's is one of the old school mechanic shops. They have great demeanor when you show up. Honest , knowledgeable, and with the right amount of integrity. My wife as well appreciate their candor and ability to make you feel calm . read more

Paulo is the man! I couldn't be more pleased with the help he gave e me in fixing a mechanical part on my boat ( fuel pressure port). Even though he was busy when I arrived with no appointment, he took the time to solve my problem. read more

I am new to the area and I was nervous trusting a new shop to tune up my Subaru Outback. I try my best to find local shops because I do not like to feel like I'm talking to a salesman. Rather I want to feel like I'm dropping it off with family where trust is tantamount. My experience at this shop was top notch. They were professional, honest, quick and reasonably priced. I will be returning. read more

I recently took both our cars here for an oil change and service. I couldn't have been happier with the experience. Both cars were done promptly as promised and the cost was very reasonable. Much better and far easier than going to a dealership. Most of all Nathan and Paulo are tremendous. read more

I had my 2006 Toyota Corolla in another shop for a few days due to an oil leak. When the other shop couldn't find the problem I took it to Nathan at Paulo's. Within 1 hour of dropping my car off, they had it on the rack and found the problem as a loose oil filter due to a recent oil change. I asked them to check all belts and hoses and perform a safety inspection. They found the serpentine belt was cracking. I had them replace the belt and change the pads on the front breaks as well as turning the roters. All the work was completed the same day with cost just over $500. Paulo's has a new very satisfied customer! I'm also taking my roommates car for service this coming week. Great to find an honest reliable shop on the coast. read more

Amazing service!! Yesterday morning I called to ask if they could order a cabin air filter for my car. Five minutes later they called back with a quote and said they could have it at the shop in half an hour if I was interested. I drove over and Paolo himself immediately installed it (took maybe 3 minutes) and I was finished in less than an hour from my original call. Incredible! In addition, when I asked how dirty the old one had been, he immediately went back into the shop and brought it out for me to inspect. Added to that are the friendly people and convenient location. I will never take my car to anyone else! read more

So I brought my truck in to get the power windows fixed. They initially said that they could fix it and charged me about $100 to say that the electrical system for my windows were broken, which I knew already, and they'd call me when the parts come in to have it fixed. After weeks went by with me calling every Monday for follow up, the mysterious order of parts never came in. Later my truck broke down just outside of half moon bay and I got it towed to Paulo's since it was closest. Paulo accepted the truck and the next day, paulo calls me saying my gas gauge was busted and the truck was out of gas. Again I had to pay another $100 for his assessment and my gauge wasn't fixed. The only good thing about this place is that Paulo does stay late at the shop and will accept your vehicle after hours but aside from that, I wouldn't waste my money at this place. read more

This place is great. Got a full set of tires for a really great price, installed right on schedule and no surprise additional costs. Hands down, the best tire place in the coastside area! read more

Do NOT go here!!! This guy screwed up on my car twice and over-charges on everything. Brake pad job - used after-market pads on a Toyota that does not handle NON-Toyota parts. He should have known better! Brakes were rubbing and grinding a week later/had to take back for a fix. AC fix 4 years ago and he sold me a compressor that busted AFTER 4 years ($1,300).....just had a new and honest mechanic over the hill fix it for LESS THAN HALF that price - new compressor, etc. When I called to complain about the BAD compressor, I was told that I was being rude, they would not help me or deal with me and then they hung up on me. HMB locals continually get shafted by these local mechanics - I just don't get it?! read more

I am a new customer here... but I am already rating it five stars because the two times I have gone, the prices have been fair, fast service and friendly staff. I was a long time customer at Angelos's( which closed).Angelo works here now! I have a few cars and will most definitely bring them here from here on out. read more

This review is overdue. I love these guys. They have been so helpful and so courteous to this ol' gal. I completely trust these guys to do the right thing, encourage the necessary improvements and put off what's not necessary at the moment. I've pulled in a few times now (without an appointment) just on my way out of town for them to do a quick check on a dashboard light, test drive to research a new noise, or a quick air pressure adjustment on all the tires. With my regular appointments they give me reasonable time frames and always within the budget estimated. They are the BEST. read more

Paulo's group did a great job on my car ! They were very helpful, and understood my goals for the car.

The best! I have been taking my cars to Paulo for years - right after he opened doors. I asked some friends when I retired to Half Moon Bay who was the most trustworthy and capable mechanic in town? Paulo and his crew was always the answer. NEVER have I been disappointed. You have Eagles and you have Ducks in every business. The Ducks waddle around and quack about in the average and less than average service world. And then, you have the Eagles. They soar above the Ducks with exemplary service. This is Paulo and Paulo's Auto Care. read more

Paulo's Auto Care is dependable, honest, and trustworthy. They do quality work for a fair price. We've been using them for years and will continue to do so. read more

These guys are life savers!!! Got stranded with a blown out tire. Cameron and Nathan went out of their way to get me taken care of. No, this wasn't anything typical. My car does not come with a spare (much to my surprise), I was out if town and needing to get back home to Sacramento. And I don't exactly have a normal run of the mill tire. They found one for me, got it to me and kept me company the whole day while we waited for said tire. No gimmicks, great honest guys and they got me home safe and sound. If I lived there, or travel through there and need car service I will go back and I suggest them to everyone in the area. Never seen such honest guys. 5 stars all the way!!! read more

Was traveling from Reno NV staying at the Half Moon Bay RV park. Was getting ready to head back to Reno, noticed that our trailer lights were not working. Not familiar with the area we hit the first auto shop we saw, thank goodness it was Paulo's!! He was super busy but helped me figure out the problem quickly. Highly recommend!!! read more

My car broke down near Half Moon Bay late last Sunday night. I live in San Francisco and hadn't heard of Paulo's, but I found them on Yelp and had my car towed there. Nathan and Paulo were both very friendly, knowledgeable, and helpful, and had my car repaired in less than two days. Their prices were reasonable, too. If you live in this area (and even if you don't), you can't go wrong bringing your vehicle to Paulo's. read more

Paulo is a respectable individual who is always willing to go out of his way to help. He's always been fair with any work I have taken to him read more

Great person very happy staff mechanics bmw x5 transfer case and front drive shaft remove and replace thank you

My experience at this place was amazing. I've taken my car here twice due to tire problems and Paulo has been so great! He squeezed me in both times last minute and was still able to get my car back to me by the end of the day. I highly recommend him to anyone who needs help with their car! read more

I was on a road trip with my wife and on our way down to LA from SF we ran into a little car trouble. Worried that an issue with the power steering would impact the rest of our trip, I found Paulo's shop and stopped in. He was closed for the day but still offered to take a look at the car. He took his time and made sure everything was alright, telling me he would have no hesitation about driving the car. He even checked the fluids and filled the tires for me. This peace of mind was really helpful and I am so glad I came across Paulo in the Half Moon Bay area. He is a genuine guy and I would recommend his shop to anyone in the area or passing through looking for a trustworthy auto care shop. Thanks again, Paulo! read more

My husband and his family have been going to Paulo for years! I'm glad we took my car to him. He walked me around my car and showed me every thing that was wrong with it. I was totally expecting a crazy expensive quote and the quote Paulo gave me surprised me big time! I'm looking forward to getting my car back tomorrow! read more

My wife and I have taken our cars to Paulos many times and have had excellent service. The staff is very nice and courteous, and Paulo is often in the front office and will chime in on the work they are going to do or have done. I would recommend Paulo and his staff to anyone on the coast looking for a reputable mechanic. read more