The management team is rude and when you ask for the corporate number or someone above them number,…read morethey say they don't know it. I find it very hard to believe. They can be rude to you and then when you wanna complain to them, they don't know anybody's number I was just reading the reviews and on the reviews with the company back. It's like they justify what management does to people. So it makes me wonder who answered the reviews if you ask me, I think the people in the office are answering the reviews

This is a great facility with easy access, competitive rates, and great staff! They even made the…read moreextra effort to help me find a way to bring in a U-pack cube, if that had been a choice. 5 of 5 Stars and I could not be happier!

We are very pleased to have had Sean and his team to help us moving. they are very considerate,…read morekind and professional. Nancy and Johnny Cody are very happy customers and will use them again thank you for your services

Easy does it is a farce. When they moved me in Galveston they did not have any moving blankets and…read moredamaged most of my stuff. I tried to tell the owner what happened. Upon return call he said he interviewed his people and they did not know anything about it. They tire a door off of my $1500 armoire and denied it. As i was leaving they had a lot of my furniture sitting on its side on concrete. I will not use them again and recommend you don't either unless you enjoy your furniture being damaged.

Had no problem with this place for 4 years, but, apparently it was just bought out by another…read morecompany. The new "manager" is extremely aggressive and rude for absolutely no reason. You know the type, they magnify their power to make themselves seem important. If you're looking for a no hassle storage facility, save yourself the trouble of dealing with this lady and go somewhere else.

Thank you, Adam! You were so helpful and made this process easy…read more I was not sure what size storage I needed. He took me to see available units and set up in less than 15 minutes. He also explained how the free truck rental worked for a larger load.

Christine is AMAZING and we are so happy with the help she provided! 10/10 recommend Santa Fe…read moreStorage.

They almost have a monopoly in Santa fe area. The "lady" and i use that term loosely that runs the…read moreplace is mean, nasty and vicious. She is almost never there, even during business hours. I tried several time to go there to pay a bill as i was unsure of the amount due and couldn't use the dropbox. Each time there was a message that said gone to the bank, or post office or lunch etc... After 3 tries on different days i called the phone number of the gate. The manager answered already annoyed. I told her i have tried to come by several times but no one is ever there. She snappily responded she had things to attend to and was at Arlan's Market? Not sure what that has to do with anything but ok.... She then said something to the fact that the sign on the door said she was gone and i should come back. I replied yes, it says you went to the bank and would be back in a few minutes (not Arlans Market). She then gruffly said.... well i will be back at 12:00 noon if you want to wait. I then responded, "Ma'am, it is already 12:15pm". She said, "I'll be there soon", and hung up. My wife and i waited. She pulled up in a car with the words, "Sassy" written largely on the back window. My wife looked at me and said, "oh boy, you are in trouble". The manager went inside and motioned for me to come in. I got out of my vehicle and got to the door when she burst out, almost hitting me in the head with the door and began to point at the sign saying "YOU SEE THIS". I responded, " I am a customer how dare you talk to me this way". That really got her going. I responded with, "just let me pay my bill and i will see the owners about your behavior". I left. The Haak's who own the winery own these storage units. I went there and asked to see one of the owners. I waiting and Mrs. Haak came out. She immediately, loudly said, "Oh, so you are the irate customer". I was shocked. I tried calmly talking to her and she did listen. At the end, she said the manager deals with a lot of "idiots" and has to talk to them this way. Again, i was shocked. She alluded to my education level, and said most people who are customers there are very unintelligent. I responded," that may be but don't they still deserve respect." It was obvious she didn't care, so i thanked her for her time and left. If you like violent confrontation, poor service, and being abused then go here by all means

Been using Green River Storage for 13+ years, I have several units and have never had an issue…read more I've met different managers over the years and currently Anel & Alyssa run the place and both young ladies are very sweet and helpful.

We had a storage unit for 9 years and a few months ago we went to our unit and it was empty and we…read morepayed monthly and have the proof of payment we called the Manager and no one knows what happened to it they only know that it was emptied a year ago and they let me continued to pay for a whole year with no notice, call or email that they had cleaned it out or that I had defaulted on my payments and now all my possessions are gone and they are not trying to make it right Mandy Smith and Anel Nevarez are so unprofessional

Today I had the BEST renting experience with Michelle !! She made everything quick and easy !…read moreAmazing person to do business with. Highly recommend!!!! Lisa R

Great prices and very attentive. A1 service will always call piggy. Food truck delivery.read more

Don't touch these people aren't worth a crap they take your tank and give you a BS tank and then…read morewhen you call and complain they don't respond or don't answer your call so don't use them I think they're going out of business and I'm still trying to get a tank back like what I had

Manager was available 7 days a week for calls. Best deal around for storage needs. Highly recommendread more