I had an antique Rolex watch rebuilt for me at at a fraction of the time and cost to what it would…read morehave been to send it away. The service was also impeccable. I would highly recommend this watch maker. Jayne

I was given a watch as a gift which was very meaningful to me. I went to What Time Is It to have…read moreit's first wrist band fitted. They could not have done a better job. The work was beautiful. I would recommend them to anyone.

Nice couple. They fixed my watch and I would not hesitate to return. Thank you…read more Yelp requires some more characters... so I hope this makes Yelp happy.

Gary and his wife are experts! Fast kind and knowledgeable. Great to find such an honest watch…read morerepair!

It so important to have a jeweler you can TRUST. And one who is knowledgeable. That is why we…read morecontinue to work with Tom at Naples Jewelers. Whether it is having pearls restrung, a simple watch battery replacement, or a brand-new diamond bracelet, Tom consistently demonstrates a patient professionalism we appreciate. He and JD make a great team.

I came in to have my watch sized. The man who helped me was polite, friendly, and was patient in…read morehelping me decide how many links to remove. I was in and out in under 10 minutes and they were very fair in their pricing!

I love this place! Very kind people and very competitive prices! They were so nice when I went in…read moreto buy a ring, they had a lovely selection and they had everything from diamond, pearl, emerald, and sapphire rings! I had just bought a ring from a big name jewelry company that was $1500, for a half carat worth of diamonds(less than .10carat each) and ended up returning it to buy this ring, which was higher in carat, better quality of diamond and absolutely gorgeous! I paid significantly less than I was expecting, and was absolutely thrilled with the ring! I will definitely be back to get more jewelry from them in the future! This is a picture of the ring I bought! Also with an adorable 'peek-a-boo' stone!

Thank you Caroline and your family staff for taking care of my watch refurbishing - the workmanship…read moreis beautiful... it looks brand new again!

Stupid expensive. I am a jeweler but dont have my equipment with me. He wanted $200 for something…read morethat would take me 10 minutes.

Nice store in a strip mall near 21 Spices and Kareems. Went to Kareems for lunch and just stopped…read moreby the jewelry store as I was walking by. Wonderful employees. Great selection. Lots of hand made gold items. Good prices. Not too much inventory, but enough to look around.

I was skeptical of coming in here because of it being recertified, but a friend of mine that's a…read morereal estate broker told me to go in and speak to Grady and he was incredible full of knowledge very well spoken very polite very patient. I went ahead and purchased my second submariner and it is beautiful. It looks Brand New out of the box. I couldn't be any happier with this establishment. it's top-notch and what's to say about waterside shops. There's everything best of the best. Thank you so much.

As a rolex collector and a long time customer I visited the Bucherer (Rolex purchased this company)…read moreat Waterside shops. I was told that the salesperson I have always dealt with had retired. I asked if I had a new advisor and was met with stoney silence and a curt answer. After waiting approximately 10 minutes I was told a new advisor's name. I asked if I could see the person and was met by the manager. The manager explained that there will be no advisor assigned and I need a relationship with Boucherer - not Rolex. This is perplexing as Rolex purchased Boucherer and in fact sells Rolex. I have never met a colder, unfriendly, and seemingly incompetent staff that are led by a manager that is obviously in the wrong position. This isn't about waitlists, this is about treating people like human beings. Stay away from this location and visit literally anywhere else for your Rolex needs.

Very impressed with this place. They fixed my Tiffany desk clock in record time and I was very…read morepleased with the price they charged. Highly recommend!

Excellent place to get my Tag watch battery replaced and a link adjustment. Very friendly staff,…read morereasonable prices and quick turn around. I would recommend this place and will return for all of my watch needs. I true gem in today's service world.

Knowledgeable, helpful Owner. I would trust them with my…read morevalued timepieces. Worth it For some reason thi site required 85 characters in order to post a review. That seems dumb as heck.

Last Wednesday I went in to check on my clock. Keep in mind, never a call back, or update from Ben…read morethe owner. Keeping in mind, my clock has been there 3 yrs, and excuses, excuses, & more excuses. I bring in my claim check, and he remembers nothing!! Then he announces he's packing up the store & closing as he can't get help. Then he whines he's had Covid. I could truly careless, as he's been horrible to me. Then he can't find my clock. More excuses. Finally I said in Feb you told me you'd call me in 30 days. Then Ben goes in the backroom and brings my clock out. I ask if its fixed? He can't remember what the problem is. Then says Yes, yes I fixed it. I asked what he fixed, as he's hastily winding my clock and making it ding. I said there was never a problem with the chimes..... At that point since 60% of store is packed up, I take my clock and walk out......an absolutely unbelievable experience. Hopefully the Ft Myers store will close. Terrible terrible business. Over 3 yrs to get my clock fixed.