Poor Communication and Shoddy Work. They elected not to fix/finish job…read more A simple outdoor stair repair - a landing and ONE step - that should have taken 2-3 days dragged on for five weeks. Communication was awful--they rarely showed up as scheduled, and I was never updated on progress or tile design choices. I explained clearly how the tiles should match the existing pattern, even noting size differences. The workers nodded, but the final layout was random and nonsensical. When I asked them to redo it, they still arrived unpredictably, leaving me unsure when--or if--the job would be completed. The grout work was uneven, with gaps that wouldn't withstand weather, and some tiles were chipped during cleanup. They even missed areas hidden under flower pots. Despite repeated requests, the office offered virtually no updates, leaving the project frustrating and chaotic. After showing them photos of bad grouping and damaged tiles, they told me they would not be returnining. This should have been an easy job, but it was handled poorly from start to finish. I cannot recommend them.

North Shore did an amazing job replacing an entire wall of brick veneer that was degrading on the…read moreside of my house. The new brick seamlessly matches with the existing brick and you can tell that a high level attention to detail was used to complete the job. There were a few hick-ups along the way but project manager Luke and crew lead Roman went above and beyond to make certain I was informed throughout the process and that I received the best value for the work that was done and they even threw in a few extras. I wouldn't hesitate to contact them again if I need other masonry work done to my house in the future.

Maks came out and gave us a very reasonable estimate on rebuilding our two chimneys. He helped us…read morepick out a matching stone as one chimney was only going to be rebuilt from the roof line up so it had to compliment the bottom half. He protected our brand new roof and worked with the roofers to ensure that everything met the proper requirements for a waterproof and sound installation. I would definitely hire the Stone and Brick Masonry Group for any of my chimney and masonry needs.

I would not hire them again. My patio is fairly new. Before they came it was sealed properly…read more After they came it fell apart after 6 mo. They'll tell you every excuse in the book, saying the patio has too much shade, poor drainage, etc. But the fact is, it was sealed and fine until they came, resealed/sanded it and then it was a disaster. Now I have to get it redone properly again. What a waste of money that was. Do not listen to the excuses they provide. They will reply here and it's 100% a lie. They would not come and redo it for me. So I will never recommend this place to anyone. Poor craftsmanship on their part. And they would not resolve it, so not a trustworthy business. Come with the excuses. Adios. https://youtu.be/e7CbCTkfPxE - view of the shoddy craftsmanship applied to my entire patio. The whole thing looks like this now and did after 6 mo of them redoing the patio. Before this, I never had problems to this degree, period. Nothing even close to this state. My entire patio has sun hitting it, there's no excuses here. There's guards along the edge to keep plants from penetrating it, always has been. They'll throw every excuse at the book while other contractors will just make it right, even if they have to redo such a poor job that did not hold up even for a year.

Romen was great! communicative from the time I made the appointment to calling at our appointment…read moretime to update me on his ETA. He was thorough in his investigation of the problem and did his best to fix our chimney with the most economical and lasting quality solution. I highly recommend!

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Excellent chimney tuckpointing job. Communicative and cost efficient. His guys tuck pointed a large…read morechimney and about 40 sqft of brick wall all in one day.

This is a long overdue review which I hate to leave but don't know what else to do…read more We had our both our driveway and garage floor completely replaced in May 2021. Not a cheap job by any means. All looked nice at first but within 2 years, parts of both started showing signs of cracking and spalling. My husband called them back out to see what could be done and were told they couldn't do anything except replace the whole thing again? The explanation is the weather in Chicago is the reason. By the third year, the area where the garage floor meets the concrete driveway and parts of the driveway are crumbling. I didn't expect any of this within the first few years.. and I don't see other newer driveways in my neighborhood with this issue. Something was wrong with what they used or how they mixed their product. Now, water seeps into the garage through the cracks at winter time. It's extremely upsetting and each year that goes by, I get more upset. More and more crumbling. I wish they had better options for us or could do something without charging us for a full redo. Please make this right.

They did a few neighbors driveways. The finish looked good, and everyone was happy. I called and…read morethey got me an estimate pretty quick. The price quoted was fair so I had them seal coat and fill a few large cracks that seem to re-open. I think the crack filling looks thicker and more complete than past companies I have used. The job overall was done neatly.

Best company out there... Larry (#847-264-0603) of Seal Kote in Lombard, IL…read more My nightmare began in 2016, after contacting several blacktop sealing "businesses" in 2016 & 2017; none returned my texts/emails/calls. Unbelievable! My driveway was always well maintained, getting sealed, annually, until 2016. Fast forward to 2018.....same problem....no responses from the "contractors". This is not the way to run a business....by ignoring customers! Then, I found Larry (#847-264-0603), of Seal Kote, in Lombard, IL. He immediately texted me and the driveway got done a few days later!!!! This will be the company I will always use and highly recommend. Excellent communication, competitive pricing, neat sealing work, great hot tar crack sealing & customer service!

Excellent job and a pleasure to work with! Jack repaired a cracked brick retaining wall. The…read morerepairs are flawless and I could not be happier! He also power washed the bricks on the other side of our house and sealed the cap on our chimney. He is an expert at what he does and gets the job done in good time! He arrived early and made sure everything was water tight! His prices are fantastic and fair as well! We look forward to working with him again on some future brick repairs! Highly recommend!

FANTASTIC. Jack did an amazing job repairing damage to the front of my house - bricks falling off…read moredue to age and water damage. He had come out very quickly to give me a very fair estimate! Job was done in less than 4 hours - He is professional, prompt, great communicator, and does beautiful work. I recommend him, highly - Deserving of 20 Stars!!! Thank you!!

I contracted this company last year to put siding on my home. I was told I had three years in case…read morethere was a problem. The workers hired were working late so they drilled all the way through to my dining room wall. The manager , Jason Lopez wants to send me a hundred dollar check. This is not acceptable.

I live in a three story condominium building in Wicker Park. As an association we were looking to…read morehave our building sealed and after talking with several Companies, decided to use Joseph James. They were timely, showed respect for for our property and owners especially during this time when people are worried about their personal safety and health and most important, performed the job well. I would not hesitate to recommend Joseph James to anyone - very professional company.