These guys rock. Fixed two foundation cracks we had that were leaking. Quick and transparent…read morepricing and communication, too.

We contracted this company to install stilts on our home, which required removal and reconnection…read moreof downspout drainage pipes. After the work was completed, we found sections of the drainage piping left exposed above ground rather than properly buried as they were prior to the project, raising concerns about freezing and potential damage in winter. We contacted the company multiple times and provided photos. While they state they performed follow-up work and that the system is functional, we were not provided a resolution that addresses the exposed piping or returns it to its original buried condition. There is a disagreement regarding responsibility for final grading and restoration. Based on this experience, I would not recommend them to others.

Vince and the team were great. The technicians who handled the repairs were very informative--they…read moreshowed me all the issues and went above and beyond to make sure my water leak was fully resolved. The pricing was also very fair. Emi, thank you for making the payment process so easy. I really appreciate the excellent service.

Had a basement foundation crack. I dealt with Anthony (sales) & Omar did the work. Both were…read moreefficient & professional. Work was scheduled & done quickly. Their 5 reviews are correct!

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .

I had researched quite a few companies before I decided to reach out to Ryan Lesak at Forever Dry…read moreBasement Waterproofing. I wanted to avoid dealing with larger, well-known companies. Quite frankly, based on past experiences with contractors, I didn't want to deal with sales people. People whose only job is to sell and aren't responsible for performing the actual work themselves. Salespeople are more interested in up charging and selling things you don't need in order to over-inflate the invoice and possibly earn a bigger commission. I prefer working with smaller, local companies that are honest and have a great reputation. That is what prompted me to reach out to this company. My experience working with Ryan Lesak at Forever Dry was wonderful. I can't say enough good things about his company. He was on-time for his appointment, super friendly, genuine and extremely knowledgeable. Not to mention, before the visit he spent 30 minutes on the phone with me discussing the issue, thinking it may be a foundation issue, and providing sound advice regarding condo bylaws, real estate, etc. His father happens to be a real estate attorney. After spending time investigating the issue, which included cutting some dry wall and visiting my next door neighbors unit, Ryan discovered the seepage I was experiencing was a result of my next door neighbor, (connecting townhome unit), who had some long-standing issues that they didn't fix in a timely manner. Their hot water heater was leaking and the condenser on their AC unit was clogged. The constant flow of water on in their utility room floor was seeping into my basement. Unfortunately, I incurred damage to my unit as a result. Ryan recommended resources I can call (handyman & carpet repair) once my neighbor resolves their issues. Despite my constant insisting, Ryan refused to charge me for the visit. This is unheard of. Who does that these days? No one! My experience was extremely positive with this company. I will definitely refer this business to anyone needing waterproofing repair. I am grateful I found this company.

Responded to request came and gave fair estimate. I recommend always using small local companies..read more

I had Basement Flood Protector out to my home in the spring of 2024 for a major waterproofing job…read moreon my personal residence. The job involved a full interior drain tile system and exterior dig/waterproofing on 2 sides of my home. I waited 2 summers before writing this review because the effectiveness of their work can really only be gauged over time. This week, we had torrential amounts of downpour that went on all night. Prior to the waterproofing, my basement would have had water seeping in from the block foundation walls, back basement door, and up through the cracks in my slab. I'm happy to report that my basement stayed completely dry. Since this job was done in April 2024, I've only had 1 instance of water. I immediately called Basement Flood Protector and, because their work has a 10-year warranty on the exterior and lifetime warranty on the interior, they came out and immediately remedied the situation. No water since. This was a big job that I did a ton of upfront research on and quoted 3 other big/well-known waterproofing companies. The reason I went with Basement Flood Protectors was: 1) Sales Process: John was my contact at Basement Flood Protector. He did not put on the big sales pitch and presentation I got from 2 of the other companies. He was straight shooting and was clearly the expert in waterproofing, not just a sales person. 2) Responsiveness: Basement Flood Protector answered all my follow-up questions and concerns whereas other companies seemed to dance around some questions. As an example, when asking one of the other big competitors the cost for an exterior dig, rather than saying it's not work they do (or want to do) the sales person verbally quoted me some unrealistic/high number. Another major company completely ghosted after I called/emailed 3+ times to try and speak to someone about moving forward with the job (feel like I dodged a bullet there). 3) The price: They were notably better-priced for the work I wanted done. Hope this review helps someone as waterproofing can be intimidating. I had an excellent experience with Basement Flood Protector.

The best thing I can say about a business is that they prioritize their customers. I've been using…read moretheir services for years, and I've consistently been impressed by their exceptional quality work, fair pricing, and highly professional service. About six years ago, they installed my backup sump pump, and just this week, they replaced my main sump pump. Both installations were seamless and hassle-free. I never felt like they were overcharging for their services. They were transparent and upfront about everything. I've had the pleasure of speaking to Dan a few times, and each interaction has left me even more impressed. If you're looking for reliable and trustworthy service, give them a call. You won't be disappointed.

Our condo building had Gralak repair some water damaged brick columns and some other masonry work…read more They were very thorough in The work that they performed and were always available for any questions I may have. Would highly recommend!

I hired Gralak to replace some basement windows and help me address overdue foundation brick…read moremaintenance. Rado was incredibly friendly and thorough and even had the generosity to come to my home twice to help me determine what work needed to be done. Honestly, he was a godsend after dealing with another masonry service that had nightmare communication skills. The quality of their work was excellent and I will definitely work with Gralak again.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!