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    Paw Prints Pet Boutique

    3.5 (6 reviews)

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    3 years ago

    Have been buying quality pet food here for years. I have used the grooming services on occasion and have had great service each time.

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    6 years ago

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    6 years ago

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    10 years ago

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    11 years ago

    Great store where I can get the premium quality food for my dogs and also get them groomed at a reasonable price.

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    10 years ago

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    Pet Supplies Plus Hickory

    Pet Supplies Plus Hickory

    3.7
    (15 reviews)

    Ran in here a little late with our Great Pyrenees mix. We…read moreactually meant to go to another pet mart but I called this place by accident and we decided to give it a shot. The staff were very friendly and understanding even though we came to their self-wash station near their closing time. I didn't like their washing station quite as much as other places, simply because one station was closed and our dog kept jumping out of the bath, and having the door shut made it kind of hot and stuffy inside, but I'm glad it was available nonetheless. I was also pleased to meet a little blue conure. My son and I were admiring it but I warned him not to touch because it may bite. A staff member came by and told me the bird was actually really friendly and enjoyed being pet. He said it normally roams around on the staff shoulders throughout the day. I thought this happy bird was a great sign of employees that actually care about the animals under their care! Way to go Pet Supplies Plus!

    As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness,…read moresafety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. As a regular patron of the Hickory dog wash, I've noticed a significant decline in cleanliness, safety, and functionality over the past year. On my last visit, I addressed my concerns with the manager, Brianne, who seemed attentive, but I remain unsure if improvements will follow. I've documented the current conditions with photos (1/25/25) and encourage you to review patron feedback, which highlights similar issues. I hope to see this addressed soon. I have attempted to use the PP+ website to send this to review to corporate attention, however their links break at every attempt.

    Pic A Pal

    Pic A Pal

    3.6
    (5 reviews)

    Love the staff I came and got 2 rats we thought they were both males but one of them was a female…read moreand we ended up having 16 rats

    Well, I came to this pet store because the were the only place with Cocktails that were under 250$…read moreand also "hand fed/raised with in a 120 miles from my house. I put this in quotes because MAYBE the birds were had fed as chicks, but they were DEATHLY afraid of people. I got my baby home and he was so terrified of a hand that he bite me multiple times. (My parents have raised multiple Macaws so I understand bird behavior) I can tell you that these birds, all of which, the store owners said were 6 months and older, have not been handled since they got them. It broke my heart to see these babies so terrified, I wanted to take them all and give them a better life. Also, I was told the only thing they "would" eat was sunflower seeds... which is so not healthy for these growing birds. That's just the birds. I saw two bigger constrictors in the SAME CAGE , that was NOT even big for one snake that size. Most animals in that shop were not for sale, such as the snakes, two different breaded dragons, and many more. What really just hurt my heart and soul was the money, and Ring-tailed Lemur they had... who were locked up in extremely dirty cages, no bigger then a very small kitchen table. The only reason I gave them one star was because they were very nice to me and gave me extra sunflower seeds for free. But all together, I would say PetSmart employees have more knowledge about their animals then this "establishment." My heart is truly broken for the animals that are in that shop.

    PetSmart

    PetSmart

    2.4
    (22 reviews)

    Staff were very friendly and helpful. The store was clean and all the animals look to be happy and…read morehealthy and well taken care of.

    This location is a real disappointment when it comes to customer service. My husband and I shopped…read morehere several times in preparation before bringing our puppy home and a few times afterward. Virtually each time we visited this Hickory location, there was at least one employee who was unprofessional or downright rude. As I recall during all these visits, we only felt the need to ask one question on one occasion about the availability and location of a product and was led to it but were left to feel as though it had been a burden for the employee. It was a very large bag of kibble, and although we could manage carrying it to checkout ourselves, it would have been nice for at least an offer to have been made for assistance. All of the other experiences involved rude employees stepping between us and products on the shelves, reaching over us while we were trying to look at or retrieve a product while "assisting another customer," and just a general atmosphere that employees would rather be anywhere but there. We then decided that perhaps we should try ordering online and picking up in the store to avoid the unpleasantness. Well, that didn't work out very well either. PetSmart has A LOT of work to do in getting their app user friendly and reliable. The incentives offered for online shopping are also a joke because they exclude most, if not all, well-known and trusted brands. Unfortunately, with all of the options available both online and in-store for meeting our pet's needs, PetSmart has done absolutely nothing competitively "smart" to secure our ongoing business.

    Paw Prints Pet Boutique - petstore - Updated June 2026

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