Order#*************9356 Date: 7/28/26 Item: Tag Heuer Aquaracer 500M Caliber 5 Automatic watch. I first called, as I was buying online from out of state. They were incredibly accommodating and provided every detail I needed to feel comfortable making a $1400 purchase without actually seeing the watch in person. I know watches and have experience, both good and not so good, purchasing online. I don't usually leave reviews, but felt compelled after receiving this watch. I looked specifically for this model, for months. Everything was either 30% (or higher) in cost and or well worn. The online pics looked great however, those can be made to look that way, "artificially". When I received the watch, I was shocked! It was better, in every respect, than I was expecting and that just doesn't happen, there's always something. As someone who buys and sells over 100 watches annually, I've learned to temper my expectations. Great deal, great service, great product. Not to mention the $500 in equity I immediately gained on the purchase of this watch! Search for yourself and see what this type of watch goes for, in this condition!This isn't my first Experience with Pawn America. Before I moved, there was a store literally minutes from my home. My end of a long week treat, was stopping by on the way home to see what was new. Needless to say, I rarely left empty-handed. This was the single most expensive item I've purchased to date, it will not be the last. The only thing that'll change? will be to look there first! read more

They just finished a remodel on the pawn line and it looks amazing! With gold being so high right now, I have shopped the value on my rings, and they made me offers on my rings 10% higher than every other pawn shop. Patrick and Edason were amazing to work with, very fast, concise and was able to put it on a check for me. Awesome experience, check them out! read more

Pawn America - Remodeled Pawn Line - Pawn Shops Near Me - Burnsville, Minnesota

I sold my PS5 for 250 and paid every week and when I wanted to buy it back they asked for over 400 dollars.

Bought a ring from them they said it's real diamonds and white gold, went to resize it and turns out the jewelry store says it's fake and nothing real about it. Absolutely horrible payed the price of a real one for some junk. read more

Horrible. Online payment system frequently does not work. Try to pay by telephone and you are put on hold for half an hour to an hour and then the call is disconnected. And compared to other pawn shops, they charge too much and pay too little. Employees frequently give false information on many subjects. A "One Star" rating is one star too many. read more

Competitive, clean and made me a good offer on my jewelry and a few coins. I didnt take their offer right away and shopped around a little and they were about $200 higher than other offers. When I have something else to sell I will definitely try them again. read more

I give them a 5, they returned my JEWLERY after the 10 Days has pasted and showed good business with a long time customer. I'm so happy we was able to solve the situation and come to and agreement after I drove 12 hours. I love PawnAmerica I would recommend Burnsville Location to anybody. And the prices is reasonable for most of the jewelry and bikes and sunglasses. read more

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The associates at Pawn America are extremely freindly and helpful. I always find something I cant live without there. I have been to almost every Pawn America in Minnesota and the Burnsville store is the best of the best. The manager ,Austin, is always helpful and makes you feel like family.I buy alot of jewelry and I would recommend this store to anyone who is looking for quality product at a great price. read more

Nolah was really helpful he hooked us up with a king lion. I recommend going here there all so helpful and nice.

honest is the key here at this store, my item is as new as told over the phone no joking here , love it will back again

Patrick and team at the Burnsville Pawn America always take good care of me!

Nicely organIzed, but always so busy it's hard to find someone for assistance. Pricing is cheaper then Amazon/eBay on many items. Beware of fake designer watches and accessories. read more

Pawn America - Pawn Shops Near Me - Burnsville, Minnesota

Sergio hooked me up with a birthday gift for a friend and a gift for myself. Two pieces of 14k gold, one a diamond pendant necklace & the other a gold band - all within my spending budget. Will definitely be back to score on more jewelry deals. read more

Pawn America - Pawn Shops Near Me - Burnsville, Minnesota

Always had good luck here, but yesterday it wasn't and depending on who you get the prices change and yesterday that really came through and I may never go back after the guy who said one thing and then did another. It was not a good time at all read more

Kevin was helpful on pawning/loaning my items last evening 2/1/19 at the Burnsville location. Although I felt the bids were low, I know that wasn't his decision on what they were offering. He was patient with me, as I had a young child with me and very helpful. Thank you Kevin! read more

Thank you very much Susan!!! She took her time helping me find the perfect ring. She worked with me and my budget. She also advised me about the trade in program which is very awesome. I will refer this location to anyone looking for a good deal and they work with all budgets. read more

Walked in, wanted to know how much a piece of jewelry and an ipod touch were. Nobody helped me after standing at a counter for 10 min. Seems gross inside with junk everywhere. Maybe they don't have enough room, but no I will try other pawn shops first for better customer service. read more

Some of the prices are a few dollars off, or as, and in cases even more than new products. They should really research for at the moment new price and make a fair adjustment to their used and abused merchandise. Sorry I'm not paying $54 for a pretty beat up media player for something that it's $59.99 new in Best Buy.. read more

I continue to come to this Burnsville location to sell merchandise when I need to pay extra bills. Kaiti is a fabulous rep for them, and I've been far happier with prices here than from conventional jewelry stores. She always has a nice welcome for everyone! read more

Bought a power washer on eBay from Pawn America, location in posting was Burnsville. That day I called to find out about picking it up, after 25 rings I was put on hold for 1/2 hour, no answer. Called back later that day, no answer. The next day drove 73 miles to get power washer that was not in Burnsville, it was in St Cloud. Talked to a manager that was NOT apologetic or even polite, he said St Cloud was just about 70 minutes away I can go there and get it. Can't ever remember ever being treated this way from any company when they make the mistake. This shows' a lack of concern and empathy. I will file complaints with eBay and BBB, but they will never have an opportunity to do this to me again, GONE FOREVER!! read more

Went to Pawn America in Burnsville looking to get some audio equipment. Alex H helped us and walked us through all kinds of options, put a kit together for us. He was amazing. Go see Alex H!! read more

Sold a large amount of my personal coin collection here and everyone was very helpful and respectful. Worked with Pat and he did a great job helping me sell my coins. Got exactly what I wanted for them and walked away very happy and with cash in hand! read more

I have shopped Pawn American on eBay in the past. This company doesn't offer bids they set the price extremely high and charge high shipping costs even on smalls. If they would be more competitive with other on line eBay Pawn Shops like Absolute Pawn in California... they would be much more successful.......I have purchased many items from Absolute Pawn. I watch Pawn America's site daily but have only purchased one item from them due to the above mentioned issues ...... Pawn American please act like a pawn shop and be more competitive..... thanks read more

An item we tried to return and exchange couldn't happen because they didn't have it in there story we ask if they could search in a different pawn story and the manager only check to places, we ask if he could check in more places and he said he was to busy to help and there was a lot of employees not doing anything all so that manager was just a dumbass read more

The best pawnshop I've been to and you can almost say I've been to them all look forward to doing business with you again thank you to all the staff for there hard work and helping me in everyday the could! read more

Really I'd give them 3.5 stars. The general consensus here is accurate - they've got a decent selection at good prices, but customer service is poor. There's pretty much never anyone at the checkout - you have to wave someone down or stand there until someone notices you. Not cool. And the prices on music/movies is very inconsistent - there's often multiple copies of the same thing for very different prices. But other than that, it's a decent pawn shop. read more

I just want to warn any potential buyers, I had gone in to purchase a ring, upon picking one out the sales person ( Anthony) Assured me to come back the next day to figure out the pricing on the ring, I was told the ring would be put on hold because of our issue. The issue was that it was a ring that was in the 30 percent off case with a sign that says 30 percent off and the Anthony also said it was the case with 30 percent off the ring. Long story short I came back the next day new years eve to find a big surprise. Not only was the ring I had intent to already purchase the day before hand not put on hold, the price on the ring was also switched to double the amount. Now on these rings you can clearly see a price tag. The issue why I did not purchase it was that Anthony kept pushing me to just come back tomorrow since the manger that night would not honor that it was a ring that was suppose to have a 30 percent off of the listing price. He said come back tomorrow after I speak with the other manager tomorrow. I went home assured that the issue was going to be resolved. Low and behold I did not expect the lies put into this ring. I was pretty mad when I realized the deceit. Anthony then said he would speak with the regional manager and get this fixed. So I believed Anthony and went home again to wait for a phone call from him.He never called me back so I decided to call him. After being put on hold for 45 minutes Anthony finally came on the line and pretty much told me nothing can be done. Not once was a apology given from him after 3 days of him assuring me he will get it fixed. At the end of the day I was lied to again and again. When purchasing from a seller at best a big chain industry you should be able to trust them, who really knows what they can be selling to you since they clearly show signs of distrust, lies and dece read more