Horrible service. Don't recommend coming here for anything. Horrible quality and rude employees.read more

Susan was very professional and helped me unload some gold and the price was right. They are very…read moregood and k own their business well. Great experience from start to finish. Have returned a second time and $$$$ made my day!

This is the best pawn shop in the Northwest. I've had experience with the other pawns throughout…read morethe years but once I did business at Ben's I don't go anywhere else. Besides supporting a locally owned business you establish a working relationship with them. They are all great and are fair and honest rare qualities to find in this business. Thanks a million everyone at Ben's appreciate you and keep doing what you do!!!!

Great shop and great folks ! Very helpful and…read moreknowledgeable...the guys back in the gun section know their stuff!

Frank the owner and his family that work there have always taken care of me. I am a customer for…read morelife. Thank you for helping me through tough times!

Wonderful owner and staff. Very informative and helpful. Frank took extra time to help our 6 year…read moreold find d their very first digital camera. We also got a screaming deal on quality jewelry. Thank you Kent Jewelry and Loan! We will be back if we need anything.

Best place to pawn or sometimes get a loan. Great place to find something that you never expected…read moreto get and always try improving the place and i bet you won't disappointed to pass by.

the team here is awesome they are very helpful. And they try to work with you when you in needread more

When you do research and have a good idea what you have and take it down. It would be nice to get…read morean explanation of what they are offering you. Maybe explain the current rates and what % you are offering. Not make sharp comments and try to make you feel dumb because you don't know there terminology. Jewelry I wouldn't bother. He literally took a 3-5k ring through it on the scale and said 200-250. Without looking at it closely. Not the first time from what I read. Gave me some spiel about how jewelry is not a good investment., saying you don't resell the rings, but you got cases of rings for reselling. I didn't even get into the real stuff I wanted to sell cause I had a bad taste in my mouth. Left with a little bit of cash and a few less items. Ps after they read the review they decided to text me to come get my stuff and bring the cash back if I'm so unhappy. This was my honest experience with them. So who texts customers after they leave? Really Who does that?

Great shop with lots of selection! Great service with very fair prices whether you are buying or…read moreselling.

Great service! Tyleisia was very professional and friendly. I would highly recommend this store.read more

I am so happy and pleased with the customer service in Federal Way with your service attendant…read moretylesia Brady's great bubbly personality very nice clean well kept store great prices love it

Really good deals here, esp on electronics. It's a very small shop, and the owner is really…read morefriendly, and always willing to cut you a deal on whatever item strikes your fancy in his shop.

My fiancé bought my engagement ring and wedding band here, they gave us excellent customer service…read morefrom sizing to trying on, and went above and beyond to help me get my ring sized. Thank you for helping me get my dream ring, I will definitely recommend this shop to any one looking for a good deal on beautiful and authentic jewelry! Thanks again :)

Service is awful, condescending and they have no clue on how to value your items. The Burien and…read moreWhite Center stores are poorly stocked and operated. Show I.D are you a veteran have you shop with us before, would you like receive promotional offers please give us your email. All this before they even ask you your purpose for being there. If your items are not listed in their computer forget about getting a loan. As I was looking at their limited items for sale come to find out everything is sold as-is, if you want warranty you pay extra, not even a same day returns are accepted. Doors are locked you stand there holding your stuff waiting for someone to walk over and let you in. Enough ranting. Just avoid Cash America Pawn

What a horrible customer service experience. I bought a used tile saw from them and the motor…read moreworked when tested in store. Great! What I was unable to test in the store was the water pump. It did not work. I hooked up the one I had that does work, still no power. The inaccessible plug is bad. Requested to return it same day and I get the "SOLD AS IS" reply. Nowhere on the tool was that stated or before I paid did I learn that. Only on the receipt in tiny print AFTER YOU PAY is that mentioned. Manager refused to help. They were glad to see that junk out of the store after it had been there for months. I guess it's my junk now. Stay away from these crooks.

Are pawn shops okay? I mean they should have lowballed you pretty much, but I guess that's…read moreeverywhere you go. I took a 10k bracelet in there and the guy told me it was fake gold, but I took it to the custom jewelers and had it appraised and they offered me $680 for it, cuz it tells you if they know.

Went in to sell 1.5 sets of diamond earrings previously bought from Kay Jewelers ( lost one of…read morethem), they took them behind a wall where we could barely see them. After a few minutes they returned and offered $90 total because they said they won't take any silver jewelry , but the singular earring was white gold so they would take that one. We declined and left, once we got back in the car, we noticed the white gold earring was gone. We came back and asked for it back, when an older lady's face turned red and started accusing us of trying to pull something and kicked us out of the store. We called the cops and they couldn't do anything about it since we left the parking lot. Never go here, they will steal any of your EXPENSIVE jewelry.