terrible customer service. there are two women who work here in their 20's and are very rude and…read moreact like your a nuisance for wanting to see stones behind the counter. The prices here are also terrible and you will do much better at any other gem shop in Seattle. don't waste your time with this place. it's a total scam!!

Unique shop, full of Rocks, Stones and surprises. If you're a Rockhound, you'll be in heaven! Need…read morea gift? Lots of beautiful items.

Brought a ring in that had a loose stone- they had it fixed the next day for a very reasonable…read moreprice! Awesome experience and great customer service.

These guys are the BEST, Perfect work for a fair price. Couldn't be more satisfied. Had one ring…read moresized and had an emerald replaced in another, perfectly matched and installed.

I had such a fun time at the Intentional Candle Making class at Moore Than Rocks in Kent/Auburn…read morewith my family. I think the value was fair for the experience but would have loved it if the candle was larger. Still, it's a medium size candle and real crystals and other adornments were included in the price. Hallie, the instructor, was wonderful and made the class feel welcoming and easy to follow. It was great getting to know the other students too, and doing manifestation work as a group. I made a eucalyptus-scented candle and loved that we got to choose and decorate our own crystal adornments, dried flowers, and shells. Such a creative, relaxing experience. They also offer other classes like sound baths, somatic dance, etc. Highly recommend if you're looking for something fun and unique to do!

I'm back to being a fan of Moore Than Rocks. There's always room for growth. This is truly the best…read moreplace in the area to get crystals. They have a great variety and a lot of descriptions and notes about a lot of the crystals. They are consistently friendly when I've visited.

Super unprofessional and it seems as though they don't really wanna sell you anything. I actually…read morewanted to buy some thing but the moment Andy told me that taking pictures is forbidden in their store I just lost total interest. At that moment my gut feeling just told me to leave. Maybe if I was Indian then they would treat me a little better. If you're not Indian don't go here, honestly you are going to get robbed...

First time in the store, no one acknowledged our presence. I went ready to purchase a few items but…read morethe inferior treatment made me leave the store. Even wrote on their website. They are not bothered about customer care. Change your mentality if you want to operate business in the states.

Susan was very professional and helped me unload some gold and the price was right. They are very…read moregood and k own their business well. Great experience from start to finish. Have returned a second time and $$$$ made my day!

Initially there was a mishap here at elite pawn and I purchased a necklace that turned out to be…read moreless carrots than what the purchase price indicated, and in a knee jerk reaction I posted a bad review on this company and it sat here on Yelp for 3 years, and I have to be brutally honest about the fact that I feel guilty for that review because I honestly did not give them the opportunity to make things right with me before I wrote that review and I could have in hindsight brought it back to them and they would have gave me every penny back that I lost it's obvious that they purchased the necklace that was tested using the old acid test method which had its deficiencies, they now use a element analyzer that they invested at least $20,000 in and it allows them to analyze gold and each of its elements in the gold that give it its carrot designation and for that reason and several others they are Now experts at analyzing gold when it comes off the streets , better than they ever were before ,they have made their entire process much more efficient and accurate and if I'm honest with myself and the community I have to admit that after reading the return policy at elite pawn, and to be fair, they have a better return policy than any other pawn shop I've ever seen but yet and still I was concerned that if I was honest with them about the fact that I had that the chain tested and it wasn't the carrot designation that I purchased the chain at, I was worried that elite pawn would not give me my money back, and the reality of the situation is irrespective of that I should have gave them the opportunity to make things right before I wrote a review and for that reason alone I am publicly eating crow at this moment and I am feeling very guilty in this moment because 3 years later I reached out to Moe and tried to express my standing on the situation and Moe and the rest of elite pawns ownership had no contractual duty to refund me anything in that moment however ,they did, and it shocked me because I'm not used to seeing businesses that are obviously trying to survive in a rough economy out here like everybody else, still go the extra mile like that for a guy that in reality didn't deserve it because I left a review on Yelp for 3 years that I should have not written , until I gave them and honest and fair opportunity to make things right .....I just assumed that they wouldn't make things right because I'm jaded like everybody else out here and I've been done bad by so many companies that I just didn't think that one would actually do me right and it was for that predisposed bias from past experiences that I didn't give them a chance and you know what that's on me because they did make things right with me and they paid me every penny I lost and so for that reason alone I am publicly saying I believe this company is solid company they employ people in the neighborhood that desperately need jobs with living wages they bring commerce and economy and funds into a community that is struggling and they're just generally good people I mean when I went in there last night to pick up the remaining $1,200 that I lost on the purchase of a chain I fully expected the staff members and the owner and everybody to be mad at me and and not treat me with much hospitableness however even that predisposed expectation was erroneous because they were nice to me even when I didn't deserve it and so they're very courteous they're very professional and stand up guys they're always happy in there and they're always nice and I honestly feel ashamed for writing a bad review on this company I would advise anybody that needs gold or would like a pair of Jordans , want a loan , or for any reason ,, to go to elite pawn shop,, these are good people, these people are solid, and I was out of pocket for writing anything bad about them ...the ownership in the management in this company are excellent and I wish I would have never wrote anything bad about them and I intend to do business with them in the future they were gracious enough to allow me to come back in there and still do business with them and I intend to I would recommend anybody that needs anything that they provide to go in there and get it because these people bring jobs and money into our communities I am sorry I wrote anything bad about them,. I say this sincerely and with 100% transparency

Stoppe by this store just bc I can't find any of my Diamond studs. Came in the store was greeted by…read moreChristi. She was very patient and helpful to help with spending my money lol Yes got the pair of studs and a single plus a hood rolo chain Thank you Will be back

Staff told me that a ring I brought into their store could not be fixed. Found another jeweler thay…read morehad no problem fixing the ring. I now have a 470 cts hat needs to be cut. If they can't fix a ring, I doubt they can cut a jem.

I have witnessed the genius of Fred Bennett in creating Custom Jewelry pieces since 1976. Those who…read morehave jewelry designed by Fred Bennett Creations will attest to the fact that the quality, design, and workmanship is second to none. He is a Journeyman Diamond Setter having come through the strictest qualifications ever for his Title. He is also a skilled all around Jeweler with over four decades of experience from Jewelry Repair to Appraisals. He still has a great passion for design and gets excited with every new challenge. He has ready made pieces available for purchase in house. Book your appointment today. It will be a decision you will be glad you made.

I found this jewelry business to be very trustworthy. My visit into the store was almost like a…read morevisit with family. At least a very happy and welcoming family! The owner of the business was very knowledgeable and willing to answer all of my questions. Three visits later I have successfully purchased three different jewelry items and have no regrets! So the store is one of a kind in the fact that it offers a 90 day financing option. It takes about 10 minutes to set up and before you know it you're purchasing your item and paying it off over the stretch of 90 days instead of all at once. It's very important to note that you leave with the item that day not 90 days later. I was able to pay off the jewelry in 90 days and I didn't pay a cent more than what the item was worth. I give this business five stars. I would prefer this type of shopping over Benbridge or any other huge jewelry chainstore any day of the week. The quality of each item is so immaculate it will blow your mind! The next time you think about purchasing jewelry for any occasion I would give this place a try.

Probably the most pleasant customer service experience I've had - and I was a walk-in unknown…read morecustomer too. This is a wonderful jeweler's and I can attest to such, as a diamond cutter of thirty years experience.... I was not charged (even when I insisted) for polishing a personal piece of jewelry-

I debated on writing this but the more I think about it, it just doesn't feel right so figured I'd…read moreshare to give others a heads up. No complains about the repair - they did a great job! I took in a wedding ring crown that has 5 diamonds on it since I had lost one of the diamonds. Upon bringing it in, Josh let me know they could fix it and was already bagging it up without even giving a quote. I then asked for a quote since I'd gotten one from the original maker of the ring. I had let him know the quote he gave which was $390-425 was higher than what they quoted. But ultimately decided I'd rather have it fixed locally than send it out since I didn't want to wait (which I voiced verbally). He took a closer look and said they could do it for $425. I said okay because after shipping costs, it would only be ~$40 more than sending it to the maker. He said okay, and that he'd pick out the diamond today and I'd have it back the following week. 2 full weeks went by before it was ready so I was already a bit annoyed since that was likely the same turn around if I mailed it to the maker! But then when I went to pick it up, the price was $595+tax. I asked why the price difference (and refreshed his memory on our convo at drop off) and he just said okay we can do it for $495. So not only did it take just as long, but in the end after tax I spent over $100 more than what I would have spent if I sent it to the maker.