I'm the alternate house/cat sitter for one of Tales' clients (the client is a neighbor and we swap…read morefavors). I lost my copy of the key and not only did Shelly (after checking with the client, of course) come by with a new one, she only charged the client $2 (the cost of the copy). I was fully expecting the cost of an emergency visit (and having to pay it myself).

Tales of the Kitty has consistently provided excellent care for our two cats. We trust the team…read morewhenever we go on extended trips, and our cats are healthy and happy when we return. The detailed updates, photos, and special attention is what has us being repeat clients. A+

My 2 doggies were with On the Go Pet Care for a year and a half and couldn't have been happier dogs…read morewhen they came back from their daily walks from Fort Funston. Alex (owner) is super awesome, fellow dog owner and lover, always willing to help out and even if he himself couldn't help out, would recommend alternatives. Reaching someone was never a problem to check up on the dogs and that puts anyone's mind at ease. I always felt safe leaving my dogs in Alex's care. My pups would still be getting their daily walks if we didn't move out of San Francisco. Alex's team is trustworthy and caring and I would highly recommend them to anyone who wants the best for their dogs!

Well, I wish I could actually rate their service, but they never showed up for our initial…read moreappointment. Hopefully, I'll find someone to come over and feed my cats while I'm away, but no one else in this industry seems to return phone calls. (I've left 4 messages with multiple businesses and On the Go was the only one who returned my call, but then subsequently blew me off). I scheduled a meeting with them on a Friday evening after sending them all the paperwork they needed and they never showed up, never called, never emailed, nothing. I guess they don't need the business in this crappy economy. I read all the wonderful reviews, so I'm hoping this was just an anomaly, but really, shouldn't a business owner call someone who is waiting for them to show up on a Friday evening if they can't make the appointment? I even went to the hardware store to get keys made for them as requested! We'll see if I get an email, but since I'm leaving town and so is my husband, we'll just have to ask friends once again to come by to make sure our cats have enough food and water. What is it with businesses in this city? I hate to sound jaded, but I'm so frustrated when I seek something I want/need that frankly, is very basic, and the business provider seems so cavalier about it. I work for the government, and it just makes me realize how well I'll do if I ever venture out into the civilian sector. I would just love it if someone treated me with some respect and returned my phone calls and emails the way I do when someone calls or emails me! Anyway, if you've had good luck with them, that's terrific, but I'm still waiting for a call back.

Review from Aug. 2021…read more I recently boarded my two kitties for the first time. I've always been a dog mom so I'm new to the kitty world and I'm constantly on google freaking out haha. So you could only imagine the anxiety I felt to leave my babies for a few nights. This was such a great experience from beginning to end. They responded to my reservation very quickly. Once I submitted the required paperwork I was all set! And this was not a tedious process, which sometimes can be. Quick simple emails. Then I was able to view the place, which was adorable! And after meeting staff when dropping them off my nerves were settled. They were sooooo nice, warm and reassuring. I was able to watch them on video at any time which I did a lot and it made it so much more comforting. Also, I was really missing them so I emailed Chandra, the person I had been communicating with since making the reservation. I asked how they were doing thinking I might not even hear back or I may receive a very general response but Chandra was so kind to take the time to write a detailed email about how the entire experience is going for my babies and staff. She even sent me pictures! Talk about not only customer service but just kindness! Love that! This place is my forever go to kitty home away from home. They loved the staff and staff loved them. I highly recommend this place!

Kitty Chateau is working on socializing our boy He came in as a very shy fluff to strangers and is…read morenow asking for pets from the very sweet staff. In our 2.5 days away, they have eased every single worry and sent the sweetest pictures and videos. He's asking for attention and probably keeping them all very busy until we come pick him up. Thank you Chandra for keeping us updated! We know he's in the best care when he's here. They also let him wander the halls!

Thank you Precious Fur!!!…read more My older cat needs medications every other day and I was scrambling to figure out what to do while away for the holidays. I actually asked Reddit and they recommend Precious Fur. I made an account online and requested my dates. They are super communicative. While I was away, Jenn came daily, took tons of photos, and posted in the online journal. It made me feel at ease and happy that my cats were being taken care of. I used them for Thanksgiving and Christmas and will be using them while I am away in March. I highly recommend Precious Fur!

These guys are amazing. I had an urgent, very last minute change in who was supposed to be watching…read moremy two cats. I had never used Precious Fur before, so an in person intro visit was necessary, but within 24 hours. Which is a big ask. Karen responded right away and nailed down a time the following day. Phoenix came to meet me and asked all the right questions and my cats came out to give them some love. I was already impressed and feeling less anxious. Grant watched my cats for a couple days and based on the numerous photos, they loved him. Thank you Precious Fur!

Now known formally and online as Cat Lady Aldyth dot com as of January of 2025 this service has…read moresaved my sanity many times over the years! Most recently I asked for her assistance with one of my bunnies. Tina is a lion head which means she has crazy Don King floofy long fuzzy fur ! I wasn't able to clipper it off her or remove some mats on my own. Cat Lady Aldyth with her trusty clippers gave her a similar trim like has done for my long haired cats in the past. You'll never find a kinder, more gentle and soothing groomer anywhere. She's expanding into doing consults - I just booked my first appointment!

Aldyth and her partner have done a fantastic, and loving job with my cat, Daisy. Daisy is very…read moredifficult to deal with and actively fights any efforts to hold her down and comb through her medium length hair. She energetically tries to bite and tries to scratch, but Aldyth and her partner are very patient and thorough. I definitely recommend Cat Lady Aldyth for cat grooming.

Mary has sit for our cat for over five years. She understands cats better than anyone I've met and…read morealways goes above and beyond (e.g., brings a variety of toys for playtime to accommodate each cat's different tastes, takes care of our plants, etc.). Our cat is afraid of anyone entering our apartment except Mary, and is always relaxed when we come home. She even took care of our cat shortly after he had surgery for a urinary blockage and he was at ease when we returned - I would have cancelled our trip if we didn't have Mary, who sent us regular, detailed updates and lots of photos throughout. Mary is truly a cat expert and we are very grateful to have her help whenever we're out of town.

Having moved around a lot, we've had the need to hire a number of cat sitters over the years. Mary…read morehas been the best by far! She really, truly does go above and beyond when it comes to making sure our cats are well cared for while we're away. The initial consultation was very thorough and she asked a lot of questions to get to know our cats' needs, likes, and dislikes. She has taken the time to get to know ours cats on her visits and allowed time for them to get to know her. We have one very shy kitty that most people aren't able to get close to. Mary has gained his trust and he will walk right up to her and play with her. She is very good at sending us updates and photos when she is visiting. I'd recommend Mary to anyone - it feels wonderful to know our cats are well-taken care of whenever we leave home.

David has been an absolute blessing!…read more Bohbi (my cat) loves David and gives him so much affection upon his arrival. He is prompt, reliable, trustworthy and will update me when I'm out of town which is always comforting. I don't know what we would do without him. I love how David pays attention to detail. He wanted to make sure that she knew my little guy: from his foods and his routine down to the way he likes to play. I never worried a minute while I was out of town because he had everything under control. It was such a comfort knowing that my little guy didn't have to go stay somewhere else, but could stay in his own routine at home. I would HIGHLY recommend David and his pet sitting services to ALL my friends with furry people. Don't even worry about stressing or planning for a trip to the kennel, just let David come over and take care of your little family at home. AND, he will update you as often as you'd like regarding your pet. He always sends the cutest photos and videos which adds even more reassurance. Recently I had to move to a new apartment and my cat freaked out really bad! David came over and helped me find him after he ran off and get him calm and ready for the move. He even put him in his carrier for me which made the transition so much easier. You can really feel the love he has for all the kitties :)

Just as you can see from the photos, David really loves cats and I can say that my cat loved…read morespending time with him while we were away on vacation. David is a real professional who got the chores done right away so that he could spend the full amount of time with our boy. There is only one sitter for us and we highly recommend David.

I reached out to Elaine to help take care of my cats over a weekend. She arrived promptly at the…read moreappointed time, dilligently took notes about what needed to be done, asked clarifying questions, followed instructions, and went the extra mile on top of that. She put my trash bins out for me as part of her service, she took care of some feeder mice for my partner's snakes, she emptied litter, she fed wet and dry and kept the big boii from stealing the slower, pickier eater's food. She spent real time with the cats, she did not just enter and leave. She checked in and made sure that she did everything correctly. Elaine is a professional and did an outstanding job. I am a highly satisfied customer and intend to call on her services again when I need them. Cannot recommend enough for anyone in SF.

After scanning the pages and pages of five-star reviews for Elaine and her business, I feel at a…read moreloss to write something that provides additional insight or perspective on how fantastic Elaine is. The reviews here get all the details - deeply caring for your beloved fuzzball, plant whispering, coming back to find the house cleaner than you left it, medication administration, the heartwarming and occasionally hilarious notes... The truth is that it's all been written over and over again; Elaine cares deeply for your pets and your home. Elaine has taken care of my cats since 2014 on more occasions than I can count, and I trust her implicitly. She has demonstrated a level of care for my cats, my plants, and my home that is unmatched by any pet-sitter I've ever known. She is overflowing with compassion and intellect, and she is organized and detail-oriented in a way that is dizzying to contemplate. I remember that, when I moved, she had a system for updating my records so the transition was flawless: new key, new alarm code, house preferences, new garbage night - because yes, she takes out and brings in the garbage! Perhaps one novel perspective I can offer is the deep confidence I have in her ability to figure things out if the unexpected arises. I have taken several long hikes where I am away from any cell coverage for up to three weeks at a time. Before the first of these hikes, Elaine and I discussed some contingencies and made arrangements, including a veterinary care directive and emergency plan. If veterinary care is required, Elaine will be able to address it and advocate for my pets the way that I would. This gave me a comfort that is beyond words when I was off in the wilderness. I know that, if I've forgotten some detail, Elaine will take care of it thoroughly and completely. I have recommended Elaine to everyone I know with a cat, and if you're at all on the fence, don't be - get in touch with her and save yourself and your pets from a "learning experience" elsewhere. Elaine is a true professional, a local small-business-owner who provides a service far superior to any corporation's, and she will impress and endear you in a way that exceeds expectations.