This groomer took my gorgeous Newfoundland, the sweetest marshmallow bear you'll ever meet, and…read moredelivered a shivering, asymmetrical abomination. Asked for a blended trim, got tiger stripes down both flanks, and half his coat is gone-like they borrowed a riding mower from a golf course. The tail? Now looks like a sad, deflated dandelion. Guy couldn't even hold eye contact when I came to pick him up, probably knows he botched it. Save your dignity, your dog's coat, and your sanity-go anywhere else. Now my dog has to endure the winter with his butt hanging out.

Today I shopped for cat food and found 2 bags at close-out price. I purchased both, but I checked…read moremy receipt before leaving. Both bags were charged at full price. Upon return, the sales clerk said they were both misplaced--probably by another shopper. I went to the stacks and took a picture. I showed her and she still insisted neither were on sale. I spoke with the manager. He looked at the picture and agreed with her. I asked if he would go with me to check the codes. Nope! I returned both bags and saved $81.11. This is not the first time I have been charged the full price for a sales item, but this is the first time the manager would not go with me to check the price. Be sure to check your receipt at this store. I will not return to this store.

I took my 9 month old puppy in for her first grooming and they did a great job…read more Kat was so patient. My dog is still very puppy hyper so I know it was extra work and I really appreciate it. They always take their time and that means a lot. The store has always been so accommodating with all our pets. They were grooming our senior girl of 17 before she passed away. The store is clean and staff is so friendly. All my pets have enjoyed trips here.

I bring my dog here for grooming (bath and brush) and always have a good experience. The staff is…read morealways friendly and my dog is happy at drop off and pick up! On occasion I'll swing through for food, toys and other various pet supplies and the store is always well stocked and prices seem pretty standard.

I scheduled a grooming appointment well in advance and provided all of the required information for…read moreboth of our dogs, including our veterinarian's name, location, and phone number in case of any issues. Both dogs are fully vaccinated, and our oldest dog has even been groomed here before, so this information should have already been on file. When my husband brought them in for their appointment, he was turned away because staff claimed they did not have the necessary information. This was extremely frustrating, especially since the documentation was also attached to our dog's collar. My husband and I both work over 60 hours a week, so we had to carefully plan ahead for this appointment. This was the only time we had available, and instead of any attempt to help resolve the situation, he was treated rudely and sent away. When I later called to ask about what happened, the manager had a very poor attitude and spoke to me in a condescending manner, as if I were a child. That level of customer service is unacceptable. We will be taking our pets elsewhere in the future. I do not appreciate being talked down to, especially when we did everything we were supposed to do well in advance. Thank you for nothing.

I have been taking my golden doodle to get groomed here since I got him and they always do a great…read morejob. I don't worry about them mistreating him or doing a bad job. He always looks and smells great when I pick him up.

From a mama who's terrified of reptiles... this place is awesome. The owner made me feel really…read morecomfortable and at ease with purchasing a gecko for my son. He's full of knowledge and didn't make me feel any kind of way for not knowing what the heck I was doing. Lol

I've debated on writing this review for months as I want to believe that what goes behind the…read morescenes in this shop is much better than what I had witnessed. I own many many reptiles and moved here and was in need of finding a reptile shop, and not a chain (petco/petsmart). The first few times I went I was quite impressed, got lots of feeders and plants. After about a month or so a younger guy was newly hired and seemed to be going fine, until the second or third time I saw him there, as well as the owner, I saw him completely disrespect leopard geckos. There was a girl sitting behind the desk watching him, which I believe to maybe be a friend or other coworker that I hadn't seen before, and the owner was talking to another customer. I watched in absolute disbelief the younger guy pick up multiple leopard geckos by their tail... which one tried to bite him and then he dropped it. If anybody knows anything about reptiles, let alone leopard geckos, the last thing you do is pick them up by their tail. He was smiling and showing the girl and the leopard geckos were squirming around freaking out, and holding them there for a good amount of time. That was the last time I was there because if they are okay with displaying that behavior in front of customers, I can only imagine what the animals endure behind closed doors....

If you like to serve dogs, cats and birds this Pet Vittles is wonderful. Many good healthy food for…read moredogs, cats and birds. Lots of bird devices that are available and helpful. We found outstanding dog food which they love. Very nice owners and very knowledgeable.

I have a Frenchton who has had some major skin/food allergies. Misty has been so great to work…read morewith. She and I have talked for extended periods of time and she has helped recommend multiple food types. Unfortunately he has continued to have issues but she recommended GPH testing which we did and she has been helping interpret these and recommend foods. Ironically, the food that will work for him is the very first one we tried with her recommendation. We will go back to this and continue to work with her. The store is always well maintained. If you get food from them that your pet does not do well with, they will refund and help choose another. They have been extremely helpful!

Matt & Blake are amazing. My puppy learned and grew so much during our training with them. I am so…read morethankful to have found them. Matt was calm, patient and extremely knowledgeable in our one on one sessions. We also did a puppy class that both Matt & Blake led and our little guy did great. I highly recommend checking them out.

Blake helps me with my dogs he is awesome. .most of the time I need the training....my dutch…read moreshepherd is a handful thanks to blake she has been a great blessing to our family....

my almost 4 year old Aussie has been going here since he was a pup and he's always excited to see…read moreTammy (and that's the first time any dog of mine has been happy to see a groomer!) and they do a great job with him. and they're always great about calling back and flexible to schedule with. highly recommended!

Always accommodating and does a great job with our pup! Our Bernedoodles always looks amazing after…read morean appointment with Debbie.

I've used this company three times in the past 18 months for private pet cremations, each time…read morearranged through the in-home euthanasia service I trust and deeply appreciate. Until now, the convenience and care they offered made the difficult process a little easier, despite the cost. Unfortunately, my most recent experience with picking up my beloved 12 1/2-year-old dog, Koa, was very disappointing, and I will sadly be looking elsewhere in the future. When the driver arrived to transport her, he unrolled a transfer mat onto my clean bedding that was visibly soiled from the previous pickup. He quickly apologized and replaced it with a clean one from his vehicle, so I let that slide--mistakes happen. The bigger issue came at pickup. I was unexpectedly charged an additional $21 for the mahogany urn because, according to the receptionist, the company had recently changed (suppliers?) and now charges extra for that option. She showed this was noted on the form I signed at the time of service. While it may have been in the fine print, I was not verbally told about the change or the upcharge, when I paid him for everything else (at the time of service)--something that had never happened during my two previous experiences with the exact same urn selection. During that moment, I was crying, didn't have my glasses, and was in no state to scrutinize paperwork. I trusted the process would be the same as before. Had the driver simply explained that the included urn was now different and that mahogany carried an extra fee, I would have happily chosen the standard one (which I actually prefer and think is prettier). Instead, the new "mahogany" finish is noticeably different and no longer matches the three previous mahogany urns I have from this same company. I ended up paying the unexpected fee because I just wanted to bring my girl home and they are almost an hours drive from my house-I didn't want to come back. However, I am very disappointed in the result. The woman working the front desk that day was new, incredibly kind, and clearly wanted to help, but she wasn't able to waive or resolve the charge on the spot. I'm truly saddened that after 4 services (in total), this is how my relationship with this company ends--over a $21 surprise charge that could have been avoided with a 30-second conversation during an already devastating moment. The convenience was meaningful to me, but trust and clear communication matter more.

I coordinated Loving paws with tranquil passings. (The vet from tranquil passings was fantastic…read moreso this has nothing to do with them, I would use them every time that was a great experience.) We had coordinated the times between each of the companies so that when the euthanasia was finished loving paws SHOULD have been there to pick up. After waiting for an hour we started calling them. Craig finally called back 45 minutes later. This was excruciating for me to have to look at my beloved cold dead dog laying there with no more life in him. When they finally showed up 3 hours after scheduled, Craig looked like he just got out of bed in sweats and floppy boots, very unprofessional, said their van broke down. I asked why no one bothered to call us and let us know. No response. Never apologized just picked my dog up on a stretcher and left. No compassion, no offer to do the foot print, etc. (luckily the vet that had come out did it). Then after 2 weeks no call on the ashes being ready to pick up. So I call them and they say he has been ready for a week and that they had called us (they didn't). Will not be using them again. Would give 0 stars if I could.

Referred by a friend who has show dogs and "Angel" grooms his dogs. Friendly, professional and…read moreexcellent grooming of our Havanese dog !! Very pleased and have our permanent groomer! Highly recommend "Angel."

My dog's appointment was prescheduled for 1PM Saturday, when we brought our dog in she said pickup…read morewould be 4PM up to possibly 5 PM. I have a small dog and could not understand why it would take so long. Previous to bringing my dog in, she quoted me a price of $55-$60. We returned at 4PM and my dog was in a sling and she (the groomer) complained about how my dog had mats and how uncooperative he was being. She started complaining to her school aged daughter of how my dog was being impossible, mind you, she took him out of the sling to cut his nails, why did you not cut his nails while he was in the sling. At that point she gave up on cutting his nails at all. She then had the audacity to charge my card $75 without telling me why. Additionally, his hair cut was so bad, chopped here and there, long hairs protruding from under his chin. When my daughter saw my dog, she said "someone did a very bad job on him" She then looked at his underside and told me, "the groomer cut him" He has a cut on his underside which is quite red. I am never ever going back to this person. She lacks professionalism and dishonest as well does not appear to know how to groom a dogs hair. My dog is all of 5-7 pounds.

Shani is truly the most caring groomer you will find. she takes her time and never gets impatient…read morewith my animals. She treats them just like they are her own and when my old golden was sick from old age she cried with me when it was time to let her go. Her little dog cuts are adorable too. You can't go wrong!

This is a great grooming service! My golden loves Doggy Stylz!! The groomer sings to her and…read morealthough she was traumatized by groomers, she is happy with this wonderful service.