DO NOT GO HERE!!!! Fake fake fake told me my puppy was too energetic foamy and humped other dogs…read moreasked for video proof because he's never humped ever and I have yet to receive still waiting for a "manager" to call me back. I guess that what I get for a free trial. Luckily he is not injured or traumatized. Just happy to have my fur baby back. THIS PLACE IS GARBAGE AND SMELLS LIKE and DESPERATE HOUSEWIVES... maybe...? I never yelp review especially not negative but this I had to on principle. Let's see if the manager ever reaches out

Terrible place to have your puppy or dog stay here unless you don't care about your dog or puppy…read more Owner didn't even listen to us and what we had to say. Even though we told him that our puppy, which is 6 month old, should play with the small dogs, ended up insisting that he is okay with the big dogs. Didn't even listen to us. This place is where they cram all the dogs and not enough help.... We left our puppy here for almost a week and we decided to come pick him up to walk him the night before we were suppose to finish with this place. When we picked him up, we noticed his right ear was sticky and funky looking. Upon closer inspection, we say that his ear was COVERED WITH DRY BLOOD! We took him back immediately and the owner and the workers were saying "oh it's just a little scratch from playing. It's totally normal." Bullsht that's normal! WTF! It was a large bite wound and I guarantee that no dogs "play bite" like that! We decided to take him home that day and what really ticked me off was the owner, Jason. After I told him that we will be taking him early, he exploded at me saying "ARE YOU SERIOUS?!? FOR A SMALL BITE?" Absolutely not Okay! Have some professionalism! You or your workers didn't even notice it and who knows when that happened! It could have been infected and killed my puppy! Good thing because I would have sued the living shit out of this place if it did... Not okay... My puppy was also not the same after. He picked up so many BAD HABITS from this place! He started biting and barking a lot more and more aggressively after this horrible stay... The bed we dropped off with him smelled like shit after.... All the other 1 star reviews I saw were the same thing! There dogs or puppies got severely wounded or hurt... Overall, if you want your dog or puppy to just be a number for them to cram in, this is your place...

My husband and I were out of town for 5 days, and Karen did a phenomenal job dealing with our three…read morecats. One of them is on medical food, and has to be kept out of the other cats' kibble. Of course, the other two love getting into the medical food. And none of them wanted to cooperate. Karen kept us in the loop, making multiple visits each day to make sure the little hairballs were taken care of. I really can't praise her work enough. We will definitely be using Amy's the next time we travel.

Amy's has been excellent. I am from out of town and just dealing with a situation. Response,…read morehelpful, exceptional customer service. They go above and beyond to care for your pets. Tiffany is a rockstar.

We are so pleased with Updawg--I would highly recommend them! Our terrier is a fantastic dog on her…read moreown, but over the years she's proven to be quite aggressive when trying to assert herself as the alpha around other dogs, regardless of their size. That said, after spending time at Updawg for daycare and overnight boarding, we've seen a complete turnaround in her behavior. What's incredible is that this transformation didn't come from formal training sessions--we simply boarded her while traveling. Her improvement is 100% due to the environment and care she's received at Updawg. While we'll always be mindful (she's still an animal, after all), I now have peace of mind knowing she can interact with other dogs. That's something I never thought I'd be able to say. Another huge win: nail trims. She used to need a "doggy chill pill" just to get through them, but thanks to the gentle and loving approach from the Updawg staff, sedation is no longer needed. That's a game-changer for her and for us. The genuine love and excitement the team shows every time we drop her off or pick her up makes it easy to recommend Updawg so highly. I can travel knowing she's not just being watched--she's being loved, cared for, and having fun. Thank you to everyone at Updawg Pet Hotel & Daycare. You've made such a difference for our family!

From the owner: Updawg Pet Hotel & Daycare provides the Spokane and surrounding area with Award Winning Boarding…read moreFacilities at a convenient location. We offer a full range of services to meet your pet’s individual needs. Our primary focus is to make the relationship between pets and their people more successful through dedication to the care, safety, health, and comfort of all our customers. After all, a happy pet makes a happy owner! Don’t take your Dog or Cat to a regular boarding kennel, Updawg enhances your pet’s day with interaction and comfort rather than the loneliness of being in a cage, crate or at home by themselves. We offer Pet Daycare, Hotel Suites for Dogs, Cats, and other animals, Medication Dispensing, Pet Grooming and Cuddle Time.

Our girl absolutely love it here, she is so excited to get to the back and play!! The staff is…read moreamazing and gives her lots of love and playtime. Knowing that Tilly is in a happy place and we feel comfortable and confident leaving her in their care !

I wanted to update my review from last year. If your pet is lucky enough to be here, you don't…read moreworry and when they get home they're not clingy. We left our three large energetic dogs here for 11-days while we went back east two weeks ago. When we first got there, the dogs were all excited to go in and see their buddies. I think Ezra was disappointed because one of his dog friends was not there this time. The staff meets you at a specific time so that you can offload their bedding, toys and food or talk about any concerns and go over feeding schedules. We opted for a video cam as we'd never left them this long...it was only $5/day and fun to time into the pups and see them. We had them bathed this time and they did a great job and it was very reasonable. We have not used them for training yet. Highly recommend all the staff and the facility is state of art. The outside fences paddocks and security is excellent. Dogs are "interviewed" and are allowed to play together in safe groups without fear of attack. If you want piece of mind, Board here.

Pretty easy check in process and the workers were really polite. My dog came home calm which is…read moregreat for a lab!

Notice all posted reviews are old...I just experienced the new South Hill location on January 29,…read more2025. I don't think the business is ready for prime time, -Services offered are not price-listed on the website; - 44lb poodle cost $140 to groom = excessive [2x Petco]; -assumed tip was included in that price; -a 4% service charge was added for a credit card without warning! -the groomer cut my dog's face under her eye and didn't fess up. - no follow-up apology has been received; This business won't last is my prediction; they are not customer friendly; but rather rip-off artists.

Amanda and Jason have a little piece of paradise for your pups! Its beautiful! They go above and…read morebeyond making sure that all dogs are a good fit for their space as well as that they get along well with other dogs, which is so great! My Kona bear came back a tired dog, well exercised, and I am confident this is where he learned to swim. Woohoo! This will be my go to place for sure when I must leave my buddy behind on future trips

From the owner: Not currently accepting new guests. read more

I just relocated to Spokane Valley and needed to find a local pet sitter to watch my cat when I…read moretravel. Patty and Robyn are wonderful. The service and their approach are what I've grown accustomed to when it comes to finding local services for my cat sitting needs. I'm so pleased to have found them. I feel like my cat is is great hands with them.

Patty goes above and beyond in her service to our animal friends, (and their parents:) While we…read morewere away, Patty observed a major leak in one of our outdoor hoses, set on a timer. After letting us know the problem, she helped problem solve a solution that didn't require our return home, and in no time she had it taken care of. Because of Patty's sharp eye, we had no worry about potential damage to our home. And no concern for our little guy, Khan. She loves animals and they love her back. Your pet is in safe hands. She's a professional pet sitter and very good at her job. She is gregarious, friendly, and kind. I feel she charges a fair rate for her time, though it can get expensive if you're gone for any time. But so worth it for peace of mind.

Marcinda Kennels is the only kennel I would consider using. They sincerely care about my pet and…read moreany special needs while I'm away. The runs are spacious and kept clean. Truly kind, good people run this business and an added bonus is they can board larger animals also since the business is located in the country. ...M...

From the owner: Pet Boarding/Daycareread more

Service requested - dog self wash…read more It's super nice. They have a lot of soaps and conditioners and the washing stations are nice to use. Staff is friendly and accommodating. Good value for the money.

DO NOT take your animals there!!! The staff (with the exception of PROPERLY trained staff, which…read moreISNT many) do the BARE minimum! They do not interact with the animals except to yell at them!!! If you decide to BE AWARE of the interactions of the staff with your animal! You will be able to identify the "inconvenienced" staff who are ONLY there for a check!

Terrible. Vets were great even though it was short staffed and felt rushed, BUT the office manager…read moreAmanda and front desk staff completely suck. Tried to get this billing issue handled at the time of appointment / in office but the front desk gal was far from helpful and let me know I would eventually get a call from the "Office Manager", Amanda. When they call to discuss any issue, YOU WILL TALK IN CIRCLES. Amanda started with "what's the issue" even though she had pictures, texts and a full email discussing my issue. She sounds rude, unprofessional, gives off "I'm right, you're wrong" vibes even though they admitted many times it was a miscommunication / misinformation given on their end. I didn't want a full refund, maybe a discount for the lack of communication on pricing SEVERAL times. Nothing to make it right. Just a snobby phone call. Not sure how Amanda is the office manager there let alone "helping other branches" in Seattle Do better girlfriend.

Dr. Emily and assistant Nikki were very helpful and supportive in a difficult situation with my 2…read morekitties and even called to check on them the next day. Office staff were very professional and helpful as well. Highly recommend Legacy.