I am writing to formally express my disappointment regarding a recent experience at your Division…read morestore location. For the past three weeks, I have visited the store every other day to check on a specific bunny named Ollie. I was informed he would be available for sale today, June 11th. During my visits, multiple employees instructed me to call at 9:00 AM this morning to place him on hold, as I would be at work. I followed these instructions exactly and called at 9:00 AM. However, I shortly received a call back from the manager, Laura, informing me that the bunny was being sold to a walk-in customer. Given that I followed the specific process outlined by your staff after weeks of persistent check-ins, I find this outcome very upsetting and unprofessional.

We absolutely love this place. They have a ton of variety of pet and plant supplies and it's…read morebasically a free zoo. The kids love coming to look at the animals, and honestly us parents did too! We bought a jumping spider from here and she's been the best. She's super healthy and they went above and beyond to help us learn how to care for her.

I have been a very frequent customer to this location. I recently went back after the CDC said…read morevaccinated individuals no longer need to wear a mask. I told the cashier that I was vaccinated and she proceeded to tell me that I still had to wear a mask "for the safety of others" to which I said "I'm vaccinated. Have you read any of the statistics or publications related to vaccinated individuals?". She had no answer but as I left she made the snarky comment of "Enjoy your vaccine". I will never go back to this location and called the owner a few days later to cancel my account with him. He said he was doing it because they have a right to enforce a mask mandate. I told him, well, I have a right to never shop here again. If Wild Birds Unlimited cares about their brand, they need to ensure their locations abide by CDC guidelines as strictly as they did at the beginning of the pandemic when the masks started. This and other establishments were very quick to enforce the CDC mask mandate but now, I suppose, they can't "follow the science" because their politics doesn't allow it. Any establishment still enforcing a mask mandate is doing so for purely political means, not factual and scientific ones.

These people know birds! I bought some no-mess blend and a couple of seed cakes and I have two…read moremore species visiting my feeder now. They also have great advice on what to do about squirrels and problem cats, and are very friendly and generous with their information. Do your feathered friends a favor and get them treats!

A little disorganized at times. However, very friendly staff. Period nice prayer section. Have many…read moredifferent assortment of species. The fish section/aquarium supply was a little bit on the limited side.. they don't have high-end tanks/filter/tubing/hardware. They do have nice frozen food. I wish stay cultivate live Black warm/blood worm/shrimp for feed.

We go here for reptile food (bugs) and the prices are great. Better than petco for selection of…read moresupplies for terrarium, lights, enclosures. Staff here know and care more than some of the other places. They want you to find a pet you can care for. Lots of unexpected treasures here too, like air plants or aquarium goodies or a parrot who is quite fluent (Sprague location). Always nice staff, too. Greet you when you enter or leave.

I've supported the Spokane Humane Society for years. Ever since that day when we fostered four…read morepuppies that were abandoned on the side of the road. Our experience with the organization has always been friendly and professional. They were very concerned about the safety of the puppies and, as we had been volunteers with them, they allowed us to foster for longer than four weeks to help the puppies trust people again. From that time on, we have fostered on and off for more than 12 years at least. I'm so grateful for this organization and how they care for the animals that Somehow end up at the Humane Society through no fault of their own.

I'm looking at the lower end of reviews for SHS. I can tell you from someone who, until, yesterday…read morefostered cats with them. I think that the potential for them to be good is lost in internecine battles. I was let loose as a foster which means that I was on the losing end. I fostered from August of 2025 until now, January 2026. I don't know why - I got a phone call on a shoddy cell from 'Kim' and I was expecting it. I *think* I'm going to be adopting a cat with colon cancer. But, I asked too many questions. What i experienced with SHS was this: The charity extends. And then it doesn't. I fostered a high maintenance cat. I'm still not sure if we'll see him again or not. But, according to the call from Kim (that I couldn't hear very well), this is all about some 'lab tests.' As a foster, I am giving my time, my love and my patience. If that's not appreciated, I'm glad that my SHS account page is no longer there. My major concern is for this cat. I have no idea if we'll see him again and, well, I think we need that cat, 'Zoe' but we call him 'Simon.' again. Hey, it's what it is. If SHS faults me, I've got tons of emails and texts that prove otherwise. But, right now, I am really wondering about Simon. So, my star value for Spokane Humane Society is based on one thing - it's about the animals. My experience indicates that this is NOT about the animals with SHS but they can always hire posters to refute me. So, you guys get a 1 from me. Honestly, if I could've given you a negative number, that would have been it. This is not about the ego of a foster coordinator. It's about the animals. Get a clue.

Both my dogs love them. Even our old dog that tends to be very picky. The ones with the liver…read morebasting on top are their favorite, but the mini size ones are easy to eat for our small dog missing about half his teeth.

From the owner: We are a woman-owned, family-run small business in Spokane, Washington. We make all-natural dog…read moretreats by hand, with just 6 fresh ingredients, all of which can be bought at your local grocer! No sugar, salt, preservatives, or anything artificial. We use FRESH liver (beef and chicken), and each batch is made, packaged, and shipped, by our family for your family. We put our heart in every bag. P.s. These treats aren't just for dogs! They're great for any protein eating critter; we've even tried them ourselves.

I called the grooming service today to get a price list & a really helpful young man named Devin*…read morewent above & beyond his duty to answer all my questions & also created a file on my dog in case I go in. (I hope I spelled his name correctly). I was almost persuaded to go in - even though the price(s) were higher than I've paid before - just because of his friendliness & helpfulness! I didn't go in today because I needed to find paperwork on my dog's shot record.

DISGUSTING how they treat birds. More poop than water in the bowl, no fresh fruit and vegetables…read moreand over priced so the poor birds will be treated that way longer. The associate literally walked away from us when we asked to see the sun conure after telling us you can't touch the bird...she never came back

They took in my lizard spike a few years ago and I just been reunited last year.read more

I contacted this rescue because my leopard gecko is having a concerning medical issue and I was…read moredesperately trying to find him somewhere that could help. I was already extremely upset and worried about him, and the experience I had was genuinely horrible. A child called me back, and when I explained what was happening, they laughed at me and told me to "just snap its neck." I was then hung up on three separate times when I tried to get help. I was contacting an animal rescue because I wanted to get my animal help, not because I wanted someone to tell me to kill him. Or threaten to kill him If this person was not an authorized representative, the organization needs to seriously look into who is answering and returning calls under its name.

If you like to serve dogs, cats and birds this Pet Vittles is wonderful. Many good healthy food for…read moredogs, cats and birds. Lots of bird devices that are available and helpful. We found outstanding dog food which they love. Very nice owners and very knowledgeable.

I have a Frenchton who has had some major skin/food allergies. Misty has been so great to work…read morewith. She and I have talked for extended periods of time and she has helped recommend multiple food types. Unfortunately he has continued to have issues but she recommended GPH testing which we did and she has been helping interpret these and recommend foods. Ironically, the food that will work for him is the very first one we tried with her recommendation. We will go back to this and continue to work with her. The store is always well maintained. If you get food from them that your pet does not do well with, they will refund and help choose another. They have been extremely helpful!