We were recommended to Wagmore by our dog trainer, Double D, and we are so glad we trusted both him…read moreand this facility. Wagmore Pet Resort has been taking care of our Morkie, Charlie, for over a year now, and they've been wonderful every step of the way. From doggy daycare to boarding and grooming, their staff truly goes above and beyond, and you can tell Charlie absolutely loves it there. Whenever we ask her if she wants to "go to school," she immediately starts running around in excitement and doesn't stop until she's in the arms of a Wagmore team member, ready to play with her doggie friends. When we travel (which is often for both work and leisure), we have total peace of mind knowing she's safe, happy, and in great hands. Even when we miss her and call for an update, the staff never hesitate to let us know how she's doing. It's rare to find a place that feels like a second home for your pet, but that's exactly what Wagmore is for Charlie. We couldn't be more grateful for the love, care, and attention they consistently provide. Highly recommend!!

There is a complete lack of professionalism all around here. From neglecting to feed my pet along…read morewith the pet of another customer, being invited to try them again due to changes they made, and the lack of professionalism behind the counter from the shift lead, ineffective reservation system, cancelling of reservations made on the phone without notice, collecting of deposits with no confirmed reservation, failure to apply deposits to reservations, and wholly inadequate methods to request refunds for over-collected deposits, it feels hostile every time I call them. I will once again meet with the owner to see what they can do to reassure me of their capability to run an effective business, but as a 13 year customer who apparently has Stockholm syndrome, I'd caution anyone from getting into this cycle of abuse. But their groomer is excellent! She cares, does a great job, and is a true professional and a delight.

Have appointment as a new client. Will know more after the 15th. On the phone, Cassie was very…read morefriendly and professional. Got my appointment scheduled right away.

Staff was friendly and knowledgeable. We even received a goody bag for being a first time client.read more

I needed a place for my beloved dog to stay for two nights as his usual babysitters were going to…read morebe busy. He's never been boarded before, so I was very nervous. The staff at hill country pet ranch were very kind and accommodating. They assured me that my dog would get plenty of love and he seemed happy and cared for when I picked him up. However, I have to deduct a star because despite having an overall good experience, my dog did come home with a number of fleas. We have him on prevention, so the fleas were dying after biting him, but he was so itchy in the meantime. This was after I had also purchased an exit bath and nail trim. I think this is a fine place to board your dog, but ensure that you have plans to go home and give your dog a flea bath immediately. Plus, throw away any fabric items that may be housing fleas when you get home.

Read all reviews the neglect on the animals is true they will take your money and not let you know…read morehow there treating your pets

Andy is the best! Our dog did the 3 week training and she is so well behaved and listens to our…read morecommands thanks to Andy - highly reccommend Andy!

Andy does an amazing job! I gave him a rambunctious 6 month old puppy, and he made him have manners…read moreand listen to ques and commands. I am very particular about who trains my dogs, and as a dog groomer who has been grooming some of the dogs he's trained, I got to see the quality of training he offered which made it easy to ask him to board and train my newest pup while I was recovering from shoulder surgery; win-win!

Decent enough place but the pricing is a complete scam and there is no real way to see your charges…read moreup front. The website lists anything from $40-60 a day but it's going to be over $100. Just plan for that and it'll be ok. After coming here for years I finally asked about all the extra charges and the staff got very angry and defensive. I was told all hotels charge 3 days for a 2 night visit.. the day you arrive, the middle one and pick up day.. why am I suprised. (that really happened). I actually tried to make clear it wasn't a money thing and offered to pay double just so we could have a discussion about all the charges but even that didn't work. :) Just plan on $100-$120 a day and if they offer you a bathing or grooming session know that is going to cost the price of the Bathing AND an additional day charge for the dog staying late to have to done. (again.. double) I think its that they list a "lodging" charge but then also have a "Spa" charge so you're paying separately for the day and the nights but thats not really disclosed anywhere and they don't want to explain any of the prices or how they got there.

Great staff - kind, respectful, caring, accommodating to client's needs. Beautiful facility -…read moreclean, well kept, even decorate lobby for holidays in professional hi-class form. Lobby has numerous pet products like odor eliminating candles, pet toys, snacks, dog biscuits, cute pet attire, & much more! In-site grooming as well as DIY bath wash. Staff works with dogs in their own weight/size range with agility courses, cognitive games, sensory games, playtime toys and even a swimming doggie pool to splash and enjoy in the summer heat. Highly recommend!!!

They always do a great job on our little Bichon! Prompt and friendly service is appreciated, too!read more

Wonderful place! I have taken my cat there several times to have caps put on her claws to…read moreprotecting her from scratching me. My dog, Missy, has been there for grooming several times. The follow my cutting instructions very well. She comes home happy and not at all anxious oe bothered by the experience. They also are not as expensive as other groomers..Happy Place. M.Bailey 5 stars *****

One star as in imagine being a loyal client for 10 years, calling a manager to discuss a singular…read moreinteraction related to rudeness from a staff member, and hearing "We love your dog, we just wish we felt the same way about you as clients."

After 10 years of being a Pawderosa customer, they've lost my business for good…read more I am the type of person that likes to build a relationship with a company or service and stay there long term, so it didn't bother me that Pawderosa didn't have all the bells and whistles (like included daycare with boarding and live camera feeds) their competition has. I was a very content customer, other than one issue that I considered relatively minor in the grand scope of things. I've personally referred dozens of people to them over the years, which I now greatly wish I could take back. A few weeks ago, Pawderosa asked their customers to fill out a survey to ostensibly help them improve their service. I filled it out with generally high marks, but did note that the hours of operation are tricky to abide by. The posted hours here on Google are incorrect; they actually close their lobby every day from 12-1, and occasionally other times too for staff trainings or for other reasons. There is no communication with their clients about this other than posting it on their door. I am a business owner, mom to a toddler, and I have 2 pets as well, so trying to find time to drop off my dog without running into their closures has sometimes been an issue for me. I noted that in the survey, and their reply to that was to tell me to call the office if the door is locked and they would facilitate a drop off that way. That solved my problem, and I thought that was the end of that. Fast forward a couple of weeks, and my wife arrived 5 minutes after 12 to drop off our dog. She called me and I said "Oh no worries, they told us just to call them if this happens so I'll do that." I called and they let it ring through a few times, but I kept on trying, as that is what I was instructed to do. They finally answered, I explained the situation, and they told my wife to go ahead and drop off our dog. When she stepped into the office, Hannah was extremely rude to her, ignoring her greetings and admonishing her to mind the posted hours next time. My wife walked away feeling like she had just been sent to the principals office! So of course, I wanted to address this rudeness: I sent an email to one of the managers in hopes that we'd be able to clear the air and receive an apology for the rude treatment. What ensued were some of the most humiliating and awkward conversations my wife and I have ever been party to in a professional setting. Hannah called me from her personal cell phone (perhaps to avoid the call being recorded on the company line, but that is pure speculation) and berated me for 3 minutes straight. She let me know in no uncertain terms that she was not sorry for behaving the way she behaved, and gave me a talking to like I was a disobedient child for calling during their lunch hour as instructed. When I asked who I could escalate this issue to, given that she made NO attempt to smooth this issue over with me, she told me "no one" and that she's the top of the line due to the owner being a busy entrepreneur who doesn't speak with clients. Being a business owner myself, I found that rather shocking. I would never tell any of my customers that I am too busy to speak with them, especially not people that have been loyal to my business for 10 years and spent tens of thousands of dollars at my establishment. But either way, I took the hint. Hannah and Pawderosa management were letting me know that they don't need my business and to not let the door hit me on the way out. Then my wife called, giving them the benefit of the doubt and sure that this was a huge misunderstanding. She spoke with Amanda, who doubled down on Hannah's message, saying that I am "a bad vibe," "hostile," "irritating" and that I am a "problem client." Amanda's idea of fixing this was to cut me out of all future communications and deal exclusively with my wife. She asked what specifically I have done to warrant these descriptions of my character, and Amanda said "well I don't know off the top of my head." When asked if I had ever raised my voice to her or any staff member or used bad language with any of them, Amanda admitted no, I had never done that. So by their own admission, there is actually no evidence of me being anything but cordial and professional with them, besides my "vibe". Safe to say, this was all news to me! I rarely even interact with their staff, outside of sending them reservation request emails and vaccination updates. When I pick up or drop off my dog, it's a 1 minute interaction at most, and I am, as a rule, very sure to say Thank You. So, I scoured my email to see if I had ever been a "problem client" as accused, and I did have some constructive feedback for them in 2017 -- nearly 8 years ago. I suppose that and letting them know on their survey that their hours are inconvenient are enough to throw away a 10 year relationship and make me feel like I'm back in high school being gossiped about by the mean girls.

We enjoyed bringing our dog in here. The staff was super welcoming and friendly and I love how they…read morehave so many samples of treats. Our dog is very finicky and. It has been difficult through the years to find her treats she will actually eat. Most dog owners understand the frustration of purchasing expensive treats and bringing them home to realize that your dog is not going to eat them. At Dogologie, you won't feel that frustration. We offered our dog 7 samples (which she refused) before she finally accepted the 8th treat and then we knew it was something she wanted. This was immensely helpful for us and it was something I never would have expected and don't think I would have chosen on my own. They have lots of other dog accessories on offer including clothes, leashes, toys and even decor. They will even kennel your dog for 4 hours for $40 if you want to shop or do some activities that aren't dog friendly. This shop is a great resource for dog owners.

Adorable little shop on Main for all your doggy needs! From treats to leashes to cowboy hats, they…read morehave everything your best friend needs on vacation. We did not use these services, but they have stroller rental and dog babysitting options available. Tip...if you're traveling with your pup, be sure to stop here on your first day, as they have a free guide to the dog friendly restaurants and activities around Fredericksburg.

We came here for a grooming appointment for my Golden Doodle. We will never return…read more 1) we gave clear instructions we wanted a golden doodle teddy bear cut and to keep the legs long. Instead they gave our dog a typical poodle cut- shaved body/legs/tail with balls on the feet/tail/ears and pouf on the head. 2) When I picked up my dog the groomer stated he was extremely matted and that's why they had to shave him down (which was false because he gets bathed and brushed out every week to prevent matting). I'm guessing maybe they didn't know how to do the cut and opted to do something else all together. Who knows. 3) when they went to get my dog they said it was the dog with lots of anxiety- which I thought was odd because this dog has the best temperament ever (extremely calm would never hurt a fly type dog; never have heard of or had a problem with him in the past with any other groomer). They bring my dog out literally dragging him as he's pulling away from the groomer and shaking. He immediately saw me and darted straight for me and hid behind me. HUGE red flag as this behavior is completely out of character. I asked what was wrong and they said nothing he's just a difficult dog. 4) They then tell me they had trouble grooming him and to expect bruising around the face and mouth! What? There was a line behind me and I didn't make a big deal about everything I just left (shame on me) When I got home I took a closer look at my dog (honestly to see what they were talking about with bruising) - only to notice he had bleeding in spots that look like they shaved too close to the skin and cut him on his under belly and rear legs. I felt so bad for my dog and this experience. I also regret not making a stink about the service when I was at the facility. So I do not recommend at any cost! I also Rarely leave reviews but felt I should warn people about this grooming place.

Take my pup to bri each time. She's calm, patient and loving with my pup…read more Great service and great trim each time

The cat nail groomer wasn't there today but it wasn't a wasted trip. I had an item to pick up but…read moreper usual I ended up with extra things for her. It's not the kind of store where the staff are asking if you need anything or if you need help finding anything but if you ask they are more than helpful. No cats for adoption today. I've been considering it but I'll check another location.

Make duresll groomers sre on board . Mine left soap and didnt round nails that I pd extra for,read more