I have been shopping at the Big Y in Holden for decades. Today was my last day due to another…read morehorrible experience around the bottle room. The store seems to empty the bottle room primarily upon customer request which is really inconvenient when you show up with 6 trash bags of bottles and cans, which were purchased at the same store. But the unapologetic attitude I got from customer service and then the store manager sealed the deal. I've dumped Facebook, Amazon, Twitter and Instagram. Big Y is now on my list. Hello Stop and Shop.

I recently stopped by this location while in the area to visit some friends, and shopped here for…read moreseafood to grill for a cookout. The young women who was working at the seafood department was so helpful and pleasant, Annabelle. I had a lot of questions, as I rarely grill my seafood, I usually cook it at home in my oven or crockpot. She was very patient and informative. She helped me select the perfect seafood items for grilling, and doing a seafood boil. She even went as far as to suggest vegetables that would be a good complement with each item. I really appreciated her commitment to customer service. I'm so glad I ended up being there during her shift. That location is lucky to have her. The cookout was a huge success, I received so many compliments and everything was so good. Thank you Annabelle!!

Another wonderful visit. This time we got some baked goods, a sandwich (the Rachel) and some…read morestuffed clams for supper. Everything was wonderful as usual, but the stuffed clams were especially good!

I went to the new location two days ago, my wife insisted on it. I was very impressed with the new…read morelayout, a lot more room for some great offerings! I purchased two different pizzas, stuffed shells with a meatball, and stuffed cabbage. I get two small meals from each package, which makes the price quite affordable. I have tried the meals that I bought and they are delicious, homemade. This place is comfort food heaven, without the work and the mess. If you're in the Holden/Rutland area, check it out!

Produce selection has become vastly inferior with much fewer organic offerings. The general quality…read moreof items available in store has declined considerably. All this on top of unethical business practices

Purchased hamburger and ground sirloin on a Friday and it was completely gray and brown by Monday…read more Was told by someone in the meat department that the meat comes in package already now and is not ground fresh at the store. Totally disappointed with big Y. Not sure if I'm going to be buying my meats there anymore. Might be heading to the farm again. What happened? Always had the best meets. Also, some fruits that I have purchased have gone bad very quickly

GREAT place to get ANYTHING you need or want. Grab lunch or ice cream on your way to the Rutland…read moreState Park. New.... Canadian Nightcrawlers*

The only thing that could improve the situation would be a drive thru haha. The selection and the…read moreprices for being in a remote location were superb.

A Small Town market what else would you expect. It's not perfect but it is a hotspot for the…read morelocals. Their services include self-checkout and instacart, even Hannaford to go and they will bring everything you ordered to your car. Lots of parking, staff seems friendly. This is a staple in North Brookfield and if it wasn't here there would be a problem. Their pharmacy is nice and convenient, I have all my prescriptions sent here as I am also a local. Nice little market in a nice little town.

Good selection and friendly staff; store is always well kept, clean and organized. Has a staffed…read moredeli, seafood, bakery. Somewhat smaller location when compared to a city; expected with location. Amazing what they fit into location (even has a mini hot bar and olive bar, well kind of). Little make your own pizza section is nifty. Only issue I ever had was 1 moldy items; impressive considering 200+ times i've been over years (was a pre-made calzone, must of been packed hot). Details: Produce: Often fair to good; no real issues other then missing less-common items at times ie; (cilantro, small bell peppers, etc). Veggies are decent and no real complaints. Fruit is also fair to good; sometimes avocados, tomatoes and grapes can be more B quality do to green-packing. Apples are usually excellent with local orchards. Cherries in summer are always fantastic. Meats; typically well stocked; will be outages/missing items at busy times. Pork is is very affordable and often a bargain, overall ok meat. Steak/beef is outrageous (but it is everywhere now) and quality is hit or miss, not alot of stock / selection. Chicken: mostly ok, good selection, usually in stock. hotDogs, hams, bacon, sausage: always fully stocked and good Turkey; never in stock (sad face) Coffee, drinks, almost always well stocked; great selection. Bread isle is probably the worse (still not awful); often un-stocked or missing items; tends to be the more messy isle. Pricing is always moderate range; average full cart ranges at 200-250 range if I am not paying attention. Some price shenanigans; but not awful (they all do it). (My seltzer and coffee beans seem to be hitting inflation like crazy) Staff; always friendly. Lines; not bad, no more than 5mins usually. Covid lockdowns; pretty much gone; no stupid isle markers / arrows, dirty looks or other forced mask mandates. People acting like humans again (always a good thing).

Waited over 30 minutes......No one ever CAME OUT or text to explain a delay. I had to CANCEL ORDER…read more Either hire more staff or don't over drive in pick up. 30 minutes and over is ridiculous.

Outstanding!! I had two sets of tires on 2 vehicles on two separate days. The inside desk person…read morewas friendly and nice. Tires were put on I was out of there in 45 minutes for the first set, and 28 minutes the second. No complaints no BS. purchased online and made an appointment. Can't do that at Town Fair Tire. I have used them before with the same result. Highly Recommend!

No matter what I need, I know where I'm going if I'm in a hurry! Lara's has just about everything…read moreyou could possibly need AND THEN some. Phenomenal deli, and every employee that I have encountered has been nothing but friendly and helpful.

So let's start with good - the Apple crisp was on point and delicious!!!…read moreThe not so good was the pecan pie - which had pecans just sprinkled on top of the pie - not throughout - so when we sliced it to serve - we saw the full amount- the photo pretty much sums it up.

To end my Saturday stroll, I took the backroads from North Brookfield to Rutland and ended up at…read moreLilac Hedge Farm There were food trucks, pumpkin activities, hayrides, and more -- the perfect fall setup I grabbed some fresh veggies, a pork butt, local cheese, and a fig-infused vinegar. Not sure yet how I'll prepare the pork... but stay tuned

I recently stopped by Trader Joe's and overall had a pretty good experience. The store was clean,…read moreorganized, and had a lot of unique snacks and frozen meals that were nice to try.

Stop and Shop has a rating system for their store - A, B and C levels. The one in Lincoln Plaza,…read morenow gone, was a C level store. Everyone knows why. The one in Westboro was A level. Again, no surprise. Same deal here. The Shrewsbury TJ's is disgusting, yet the one in Framingham is great (and has wine, but that's not the important diffentiator since Total Wine was wise in opening a store right next to the TJ's in Shrewsbury). I shop both regularly, but will now be avoiding the one in Shrewsbury. It's just gross, rat traps as you walk along the sidewalk is a start. Sure, it's great that they are trapping them, but they don't go where there isn't food laying around to eat. Also gross is buying fresh produce only to find out two days later it's moldy/wilted. What in the world do they do to this stuff to have it go bad a week before date?! I suspect poor refridgeration in store or on way to store. The chickens - sometimes they'll have a date 2 weeks out, you open them the next freak'n day and they smell spoiled. It's not good. Speaking of dates, be careful - they don't rotate the shelves. They think they are clever by not doing so since people are used to reaching behind for fresher produce. I've learned to actually look at a few and pick the freshest. One time I reached behind for a later date and the dude who has been there a long time (looks like the Pitbull character from Fraiser) actually had the ballzarios to comment about it to me, all annoyed that I did that. HA! Then I saw him go back to SLAMMING bags of chips into the shelf, stuffing them in tight and smashing the shiznit out of them. Seems common, all the chips and crackers from this place a smashed up inside the bag. They are rearranging the store with hopes of it getting better I guess? All their bread is previously frozen too, hence it gets moldy REALLY fast. But, yeah, it's the lack of preservatives, right.

I bought a cake from the bakery (that I was told was freshly made) . When I cut into the cake it…read morewas covered in two layers of mold! I brought the cake and was told that this is a normal thing and the workers were not phased in the slightest bit. I got a new cake and a refund, but I don't even want to eat the cake anymore knowing that it's "normal" for their cakes to be moldy. The cake is supposed to be vanilla the colors are the mold.

This is why you can't eat fresh fruit and vegetables because they mostly look like this. This made…read moreme sick to look at and would probably make you really sick if you ate any of this. It is so disappointing and disgusting that this is how the food looks and we wonder why everyone has health issues. Just unacceptable in my opinion. I have stopped shopping here because the last time I went I bought a glass can of spaghetti sauce only to get home to use it same day to find out the expired date of it as in January 2025. I purchased it yesterday which was May 2, 2025. I am returning it tomorrow. Look at the expiration dates if you shop here. They obviously don't. I won't shop here again.