My phone went for a swim in the ocean and the repair was more than the standard phone shop could handle. I've been to phone repair shops before and everytime I was treated like crap, the guys fixing the phones screens think they are Gods and that you should bend over backwards before you dare ask them a question or mention that their price is a bit steep. They're always "so busy" they can't even look at you when they talk to you. So for that I had low expectations when I came to Payless Wireless. First they smile at you and look at you when they speak to you, that's was new to me. Then they looked at the damage and quote me a reasonable price, stating that I wouldn't pay anything if they couldn't fix what I needed to be fixed. Well that was new too! The last shop I called before them wanted $150 just to look at the phone! They told me it might take a few days to repair the damage which was fine with me. Well it was faster than expected, they called me the next day saying they recovered my data and put it on a usb drive!! The phone itself was too damaged to be put back in a working condition and I knew this, all I wanted was to get the data if it was possible. They also took time to erase the phone for free, so that I could sell the working parts on ebay and not risk people looking at my data. A-M-A-Z-I-N-G!! A++ for the service. I'll definitely recommend them to my friends if they need repair done on their phones or computers. read more

Awesome customer service and they fixed my MacBook Pro Retina, which another place could not do! I would definitely go back to this place for any of my phone, tablet, or computer needs. Thank you very much for helping me with my logic board and other issues. read more

Every time we go in Jhon is always ready to help us.. Prices are very fare comparing to other places always keeping us happy read more

Well done! I dropped my Galaxy s3 and cracked the screen. I called them and they quoted me $60 to fix it. From the time I dropped the phone off, they had it repaired within an hour and a half. The screen looks as good new. I would highly recommend them for their low cost and quickness of their service. read more

Attempted to fix the screen of an iPhone 6s myself. Bought the replacement glass and toolkit on Amazon for $13. The screen still worked, just cracked It was my understanding the just the glass was broken, and I needed to separate the glass from the actual LCD which is a difficult process. I got the phone apart, but couldn't get one last screw out to remove the glass So I put it back together, and the screen wouldn't even turn on anymore. We could hear clicking and it would vibrate, but no picture on the screen. Just blank. Long story short, brought it here, and in 30 minutes, they fixed everything like brand new. Replaced glass and lcd Great service! read more

Excellent service, great prices John is awesome & always does a fine job at helping me!

My boyfriend brought his phone here (Motorola ) and they fixed it in 2 hours. (For the old phone it was good and from what I understand it is difficult to find parts.) they were very nice and was cheaper than other places (109 here bless). Would recommend this place for repairs. read more

Nasser the owner has over 13 years of experience in this business. His assistants fixed my sisters IPhone 6 screen and microphone/SIRI function in 45 minutes -- quick! Total was $121. Nasser is extremely professional. Upon arrival he greeted us and explained to us the problems with the phone, free of charge. Sweet man! He is currently fixing my mom's iphone too, which I will pick up tomorrow. His business fixes laptops and monitors as well. Excellent customer service. There is Big 5 Sporting Goods, San Diego Police Museum and lots of eating places to kill time if you're waiting on your phone. Will definitely come back here! No headaches! read more

The guys working there his name is John he's lied the pose the price and I want their the store he show me different phone with a different prices I asked him what i sow on Craigslist he just switch to different phone he just waste my time. read more

Great spot, awesome service and super affordable. Will be going back for sure if needed.

Anjan at Payless is amazing!!! Super helpful and knowledge- when friends move here I keep bringing them here to sign up for the 4 line family plan which is an amazing $120 total! read more

Super nice on the phone and kept their word. They installed a top notch screen on my iphone and had it ready for pickup right on time

I came in today to get my iphone 6 screen replaced and was happily greeted by John. The process only took about 35 minutes, which I just hung out around the area and waited. John was so friendly and helpful that he even gave me a free screen protector, which he put on for me. I highly recommend this place as it was super cheap to get my iphone screen replaced ($59 +tax) and everyone working there is so nice and chill! You're not gonna find a place any cheaper than this place and it is super easy to get to also! read more

I found these guys on offer up so I decided to give them a try by messaging them. They agreed with giving me a deal for my charging port not working properly and my camera screen being broken. So I went in the next day and I waited patiently, they did keep my phone a little longer than expected but only because there was further damage discovered. For the excess damage that was fixed they never over charged me so I didn't show up with surprise charges, they stayed true to their word and only charged me the initial cost of what they told me when I dropped off the phone. This is a great company and I would definitely recommend them to anyone needing repairs. FYI I have a note 4 and everything works great. I would go back if I had any problems with my phones in the future!!! read more

Came here to get my daughter's Samsung on5 glass repaired...very very good job. I searched a few places before coming across this place and everyone was charging these outrageous rates. These guys did it for about 35%less than what others were trying to charge me. Not only that, but they did it quick PLUS hooked my daughter up with a free gift! The guy who helped me was super chill and i dont think ill be going anywhere else for repairs in the future. Big THANKS guys! read more

Shady place! Got my screen fixed and LCD from these con artist for 190+. 4 days later screen doesn't work, they offer a fake 30 day warranty, the reason its fake is because when I went back to get it fixed they did not honor their warranty....... Moral of the story is you get what you pay for everywhere else was charging 200+... I should of saved my time and paid the extra money. Called Capital One and disputed the charge, take that! read more

The owner tells me he will sell me a laptop for $350 and I agree to buy it only if he can install my external hard drive on the laptop's and he agrees he will put it on the laptop hard drive for "NO CHARGE", and says to come back on Thursday. I remind him of this "NO CHARGE" when I come back and he says he "nearly got it on the laptop and give it another day", so this I do. When I come on Friday he's not there and I am told to come back on Monday, and at this time I tell the manager for the second time I do not want to buy the laptop with out the hard drive installed. When I call to get it Monday he wants $100.00 dollars more to put the drive on the laptop! He tells me about this expense one hour before I am supposed to pick it up for $350.00 but now he wants $450.00 LOL! Keep in mind every time I came to his shop he says he will call me. My phone has a dozen calls logged to his business but not a single one from him to me. Had he of had extra expenses doing what he said he would do he could have called and got my permission like all businesses registered with the Department of Consumer Affairs and not spring it on me at the last moment with his bait and switch plan. So that he is a cheat does not enter his brain only that he intends to recoup the money he paid someone else to learn how to install the All data program on a laptop that he admitted he did not know how to do. If this guy has cheated you or has tried to cheat you do not bother complaining to any one until you have a complaint with the Department of Consumer Affairs. Only the D.C.A. will yank his license if he continues to charge more that the agreed upon price. Keep in mind he now has my $300.00 dollar program on his laptop that he has the nerve to tell me he would delete LOL,LOL,LOL,LOL,LOL,LOL! (RIGHT) What a CROOK! Loads my program on his laptop and wants me to pay him cause it took him so long to learn how to do it...LOL, LOL, LOL! (it take less that 15 minutes if you know how) and then wants me to pay him 25% extra to cover the cost of learning how to do it while he installs for free what I paid over $300.00 dollars for! LOOOOOLLLLLLL! Thanks to my program his laptop is easily worth $300.00 more so he thinks I am going to pay him for that enrichment! LOL, LOL, LOL! What a CON! --- When he try's to cheat you Go ahead and complain to the... Better Business Bureau The City of San Diego Yelp Reviews Google Reviews Yahoo Reviews Metro PCS Rolando Chamber of Commerce S.D.S.U. Student Business Office regarding Academic Affairs, etc, etc, etc. Attorney General Of the State of Calif. and every other place you can alert but.. first lodge your complaint with the Department of Consumer Affairs. Only they will get him right away for this bait and switch pricing con job he thinks he is going to get away with -- (HE WILL NOT) --- tried to pull on me. Let them know he upgrades his used laptop with the customers programs and then suddenly increases the price by over 25% because the customers program made his laptop more valuable! He then says he will delete the program from his laptop and I tell him tom go ahead and delete it. He then starts to delete the program and then stops. He Says "I'll do it later!" Right I'm so sure he is going to delete the program that enriched his laptop by $300.00 dollars! If he intended to delete that program he could have done it right then while I videoed him. The man had proven himself and his manager to be liars and so now he thinks I am so stupid as to fall for that twice! If he tries to steal your program with this apparent con tell him to go pound sand, that you have no reason to be leave a liar! Tell him to go back to Con Job College and get in the refund line! read more

Called this place, guy told me that it would take 45 mins to repair my iPhone screen. I showed up 3 mins later and he told me one hour. Gave them my phone to be repaired anyways. Phone was finish in 50 mins. They put a sticker on my phone and scrap it off that left scratch marks. Before giving me the phone, they peeled off the screen protector. I told the guy he should of left it on for me so I can used it as a temporary screen protector. He then Ask if I would like him to put it back on? Which was no use since he already peeled it off. They offer a 30 day warranty, but not even after 3 hours, my phone was acting up already. Took it back in and they said that there was nothing wrong, that I might of just powered it off and restarted the phone while I was using it. Will not. Be returning here, will go to some other places for services next time if screen ever crack again. Thank you and have a nice day. replying to the workers comment, its a business and they need to make profit. I get it. But I found another place 2 miles down that repairs it for less and was more helpful. Same warranty and gives you better deal. Go here if you have FREE money you're willing to give away. read more

They have horrible customer service and phones not worth buying (bad inventory). Once they get your money they will not help any further. I came in on a Saturday to have my phone unlocked in which I paid $15 dollars. I returned the following Monday because they are closed on Sundays. Then I needed my phone activated. They wanted me to pay cash $25 dollars in which I couldn't because I had a debit card, so I paid $26 dollars. My phone was supposed to take 24hours to port over in which it did not. I had to go online to the cell phone provider to activate my phone that Thursday night. Friday evening I was able to fully make calls and text. Today, I called to request a refund and the man who assisted me in store provided the same service by talking over me and treating me like a third class citizen when he's the one with the strong accent. I would never recommend any family or friends. When I was being helped in the store that Monday, the rep told me to go set down somewhere because he couldn't concentrate I was making him nervous. Today's conversation in requesting a refund; unwilling to help me, I called him a a$$wh%le and said have a nice day. STAY AWAY, you are better off going somewhere else! read more

This store is perfect places for who want to repair their phones quickly and very cheap. I went to three different stores and they charge me for $80-$99 to change a broken screen of samsung galaxy s4. However, I just pay $61.60 and my phone is super new right now. Just 1 hour and my phone perfect again.Thanks a lot!!! read more

they fixed my z3 screen. charged me 110 first time and they said it has one week guarantee. it broke again withing that one week and they refused to fix it under warranty ... so i ended up paying another 110 $ ... the screen was all the time pop-ups from the phone and i saw everyone around how you can see the light and the gape between the screen and the phone. it fail and again the screen broke again. those 2 screens didn't last more than 3 months . while the original one lasted more thank 6 months . read more

Brought my iPhone 6 plus for touch disease repair,they have great customer service from the owner to the workers.Even tho my phone was good only for a few days went back and got a refund.Thanks for trying. read more

I had a smashed screen on my galaxy s4. I called at 4pm to see if they could fix it. I drove there and had my phone back all fixed by 5:30pm. On top of that is was only $60. Thank you! !! read more

I desperately needed to get my iPhone 6 plus screen repaired that day and I searched all over San Diego. A lot of places could do it but no one had the parts in stock to do it. I went to these guys and they were very curious and expedient. My phone was fixed in about an hour. They fix laptops also, which I will be returning soon for! read more

They were great! Helped put my finance's new Note 4 screen in. They were one of the only people who could help us. It was done super quick and he was very happy with the service. read more

Very Good Service & Fast. Went in to get a charger port repaired on a Sansung Galaxy S6. Nasser quickly found the problem, worked his magic, and got my phone back to me in just minutes - good as new. He didn't try to sell me any parts or repairs I didn't need. Thanks Nasser. read more

Omg! Thank u so so much!! They fixed my screen in like 30 minutes!! And only 75 bucks!!!! Awesome and professional! Thank u!!!

Got a Galaxy S4 LCD repaired here for a great price! They worked quickly and even threw in a free screen protector. Will definitely be coming back for any future issues. read more

I'll admit, when I first arrived at PAYLESS WIRELESS, I immediately wondered if it would be a mistake to leave my Macbook Pro there. The problem with the Macbook was a weird one; when a charger was plugged in, the computer would not always respond to the charger...this means that there were times when having a charger that worked on other macbooks perfectly hooked up to it, it would not respond. The battery would lose its charge and eventually go down to 0% then shut off...a few hours later (if i would leave it plugged in) it would randomly start charging again and I could use the computer again. I had taken the computer to 3 different places around town, tried resetting the SMC serveral times and still had this annoying problem. All of the places around town simply guessed about what might be causing the problem (one place put a new battery in my computer and another replaced and reinstalled the piece that the battery plugs into, figuring that since my charger worked and I had a new battery, the problem must be the connection...) and they all charged me for the work they did even though the charging problem continued. When I went back to Apple and told them about the problem and everything I had done to fix it, they said I probably needed a new logic board, which would take up to 4 business days and cost around $400. I could not afford to wait that long or pay that much... Finally, I found a Payless Wireless ad on Craigslist that said they could repair logic boards...and that repairing the part of my logic board that controls the charging function would probably be cheaper to do than replacing the whole logic board. This made sense to me, and since Payless Wireless' policy is "if we don't fix it, you don't pay," I decided to leave it with them and hope for the best. It took them only 1 business day to completely eliminate my Macbook's annoying charging issue and everything is working perfectly now! Where others tried and failed, Payless Wireless actually solved the problem! I only wish I had taken my macbook to them first because I could've saved a lot of time and money. So happy I found this place. Thanks guys! read more

They are so awesome here! They have great customer service and their prices are amazing! I had cracked my iPhone screen and they were able to repair it within 45 minutes!! When I went and picked it up they helped me with putting a temper glass on and recommending a great sturdy case I am currently using and love!! I 100% recommend people to go here! Real good people and good prices! read more

Broke my screen on my iPhone, John replaced it along with a broken speaker that he found at no extra charge. Quality service for a quality price.... read more

Awesome place...great service at a reasonable price. It was the cheapest option in San Diego and I was in/out in less than 20 minutes. I worked with john and he was a super nice guy. Cost me only $65 to get the iPhone 5 repaired compared to all the other options that were $100+. I'll refer friends and family, for sure! read more

The owner is so nice, he even gave me free tool kit to repair my Mac when I asked for it.

This place is really my saving grace! I've been coming here for the past 3yrs and always great service. At first I was a little skeptical because they had switched owners. However the service seemed to be even better than before. I have brought my iPhone here about 3-4 times within the past couple of months for repairs. Each time has been speedy and efficient. This last time was so unexpected and I did not have my receipt from my last visit to prove it was within 30 days of my last transaction. Nonetheless John was able to work something out for me and had my phone up and running looking brand spankin' new again! If you need repairs or anything phone related in the college area this is the place to go! read more

Amazing great work done! Brought in by a craigslist add, and had my galaxy s3 to have the screen fixed. Better than any other business I have gone to. Very knowledgeable with product. Satisfactory customer service. Timely under 1hr. Satisfactory location. And happy with my phone!!!! read more

I dropped my phone again today =( That makes 3 screens for my crappy iPhone 5c this year alone- ANYHOW, I took my phone in at 6:30pm today, 30 minutes before they closed. The young man at the front desk assured my my phone would be ready by close of business and sure enough it was ... These guys saved my life! In and out in 30 minutes and very reasonably priced! I'm glad I found Payless wireless on Yelp! read more

Took my iphone 5 to be fixed since I dropped it & screen shattered. They fixed it in 30 minutes and so far new screen has been working perfectly. If my screen breaks again (hopefully not) i would definitely go back. read more

This guys fix my iPhone 5s in 2hrs and half. Pretty much they give me a brand new phone for less the $200. I have my screen smash, I can't unplug my headphones. My phone was in pretty bad shape. Thank you guys!!!! :)))))) read more

If you are ever having any issues with your iPhone, do not go to the Apple store and instead come to this place. I've had my iPhone 6 for 4 yours and I've banged it up so much that the screen finally broke. All the other buttons were working but the touch screen was not responding to my commands and glitching out pretty bad. I went to the Apple store to see if they could fix it and they said that the phone was not salvageable and that a new screen couldn't be placed in because the frame of the phone was bent. I didn't really care about whether or not the phone would survive; I was mostly worried about saving all the photos and videos I've taken over the years. I only bought the extra iCloud space after my phone broke and even then none of my photos were being sent up to the cloud. I was pretty devastated until I figured to try out this place and hope that they could at least retrieve the memory from the phone. I met John. He gives the phone a quick look, and confidently tells me, "Bro you have nothing to worry about it's just your screen!" I replied with, "Are you sure man? The frames kinda bent and the Apple store guys tell me that there's nothing that can be done." With my permission, he calmly and carefully takes the screen off, shows me where the damage was done, says it was just a screen issue, and assured me that it can be fixed even with the bent frame. He then gives me the cost of the repair, which was less than $50, and I entrust him with my phone and memories. In less than 30 minutes, my phone was good as new and I've never been more relieved! I immediately went home and transferred all my photos and videos onto the computer so to not have a similar situation again. Moral of the story: Don't trust those Apple "Geniuses", they're not there to fix your phone but to sell you a new one. If you're having any problems with your iPhone, save yourself the hassle and frustration with Apple and go to these guys instead! Go Payless Wireless!! read more

Nasser is wonderful! He services our office printers regularly, also upgraded my old Toshiba laptop from Vista to Windows 7, got me an awesome Samsung On 5 with my Metro PCS sign up, paying 30$ a month now for my cell plan and could not be happier! Honest, trustworthy, professional, quality service, highly recommend for all of your cell phone, computer and printer needs!!! read more