The front desk, Arjan, is kind and willing to help!!! It's extremely awesom customer experience I've ever had for screen repairing! I recommend it sincerely and definetly will come back and introduce my friends to here. read more

Got my iPhone screen replaced and totally satisfied. Great service, reasonable price and good customer service. Highly recommended.

They have worked on 2 of my phones and 1 laptop. Even though I moved farther away, this is still the first place I go when I have an issue with my electronics. Nice people with very reasonable prices, and sometimes they haven't even charged me! read more

Honestly the best play to fix your phone has the best customer service ever they help you fast and easy. I came here to repair my iPhone screen has a good deal on it and does it fast and work 100% the best for pace to go read more

Super impressed. I came in (because of their Yelp rating) for a screen repair on my phone. They quoted a price. I agreed. When I came back a short time later, they showed me a "heat warning" warning on the screen and photos of water damage that likely caused it. They quoted me a price to repair it. I told them I that I may opt for an upgrade from my provider instead. They totally concurred. I then told them about my laptop that was having issues. They gave me some advice to fix it myself. I walked out of the store with my re-assembled cell phone and advice for fixing my computer. Didn't cost me a dime and they did it with a warm, friendly smile. 5*! read more

very quick! feel like i have a new phone:) he even put a glass screen protector on for me read more

Very shady. Here's my story. I see an add on craigslist to fix my broken iPhone screen for $60. I call and they send me to this shop where I find out its $90. So I offer 80 and he agrees, I didn't feel like driving to another place. Big mistake! So I pick up the phone a few hours later and everything seemed fine but a couple days later I realize the top of the screen isn't sensing touch. A few weeks later I take it back to tell him, and he tries to tell me it's probably a motherboard problem which is ridiculous. So he finally gives in and tells me he will have the tech look at it, which didn't happen that day so I drive all the way back to the shop to weigh my options, and they gave me a loner phone and said they would look at it tomorrow, didn't happen, I got a call from the tech saying he couldn't find anything wrong so I spent 5 minutes telling him the problem and he finally gives in and admits to it, but first he needs to factory restore the phone to see if that works (there gos my jailbreak). Anyway he knows it's messed up so fixes it and the next day I am able to pick it up. So I drive allll the way back again and the shady bastard tries to charge me $40. He said its for the part not the labor. I told him I wasn't paying anything and I shouldn't have to. And he tries to tell me the only way the screen would have had that problem is if I had dropped it. BS. Anyway he let me leave but gave me attitude saying he wouldn't be responsible for the phone anymore. DON'T TRUST THESE SHADY PEOPLE. ANYWAYS, IT TOOK ME 5 TRIPS TO THE STORE TO GET MY PHONE FIXED, AND 3 DAYS WITHOUT THE PHONE. read more

This was my 4th or 5th visit to Payless wireless and I've got to say they are the best. I went in with a bad battery in my iPhone 6 and for $35 it was replaced with a new battery. Before I replaced it I would charge my phone to 100% and in the morning it was dead. Now 100 % at night and 99% in the morning. I'm very happy with their service and would highly recommend them to everyone for their cell phone and computer repairs. 5 stars!!! read more

Nasser was amazing! He was very quick to fix my device and the customer service was excellent! Highly recommend!

Payless Wireless saved the day (again)!!! A while back, they were the only ones that were able to fix a problem with the logic board on my Macbook Pro when all the others just told me I needed to buy a new one. This time I had an even worse (unrelated) problem and I didn't even waste time going anywhere else. Payless Wireless fixed it and I had it back in less than 24 hours. Thanks again. read more

I dropped my phone - mostly because i work for an evil company that just had a big layoff, and my boss was being a big jerk before the layoff during his staff meeting. I was so upset afterwards that I dropped my phone in the company parking garage. and it shattered the glass on the phone. One of my co-workers told me about Payless Wireless. I went there on a Friday afternoon, and they had my phone fixed in less than one hour! They get 5 stars. If I could rank my boss he would get one star. Thanks Payless read more

I highly recommend these guys, they give excellent service with fair prices. This is my go to place for any wireless and phone service.

Friendly, cost efficient, and convenient! Recommend to anyone in the college area!

What an awesome experience! Spoke with John on the phone and he assured me that they could fix the screen on my wife's 8 plus before closing which was in 45 min. Once I showed up he promptly came out, assessed the phone and took it to the back to work on it. Not only was this the BEST price, but the service with a smile made my day. Nice to see people genuinely happy to help others! Thanks John and as I would like to say hope to do business with you again because of the awesome experience, I hope I have no need! Thanks again and keep up the great work! read more

The screen on my iPhone 6 was completely shattered, and the screen was black so I went to get it repaired at Payless wireless. It was a bit pricey, but the repair man gave me a little bit of a discount and my phone now looks brand new! They also put on a glass screen protector for me for free. I would definitely recommend Payless wireless! They did an awesome job read more

Payless Wireless - Mobile Phone Repair Near Me - San Diego, California

I went here to fix my screen about a month ago , My screen was still having some issues after they fixed it so I took it back the day after and they fixed it again at no charge . I will definitely be back if my phone needs any repairs in the future . read more

I went here on a Saturday morning to get my phone screen fixed and they were able to do so within 30 minutes even though I was a walk-in! The customer service was amazing and I am really impressed by their work. read more

I had to repair the screen on my Acer Swift 3 laptop. The staff was extremely helpful and guided me throughout the process. They attempted to fix it without ordering any parts, but when we found we had to order an LCD screen I was even given a discount. Fantastic team, I will return when my electronics inevitably break again. 10/10 recommend, and, it's right by my home! read more

This phone repair store was awesome. Low price, but high quality. Only charged 61.00 dollars to fix my cracked phone screen while others I called around to charged 100.00 dollars or more. read more

Payless Wireless - Mobile Phone Repair Near Me - San Diego, California

Ok , So My phone....is my LIFE! Normally i would fix these things myself as i am tech savy enough to do the job. but i was in a time crunch. i use my phone mainly for work and when it died i was in trouble. my screen was cracked and the LCD touchscreen wasn't working right. I knew that i couldent wait for e-bay parts. Other places quoted me up to 180$ ....that's more than the phone is worth (Samsung galaxy s4) but these guys gave me the fair quote of 60$ cash out the door. I Gave them the phone and an hour and a half later it was fixed and i was back to business! They are Very friendly and professional not to mention they do a solid quality job for a very low price. I would recommend them to everyone in need of Samsung repairs! they also repair electronics so FYI read more

Brought my cracked iPhone 5 screen for repair. Cost was $64, cheapest I could find. 1 hour later it was fixed. But, there were some issues with the fix. The touchscreen didn't always work properly, and then I noticed a spot on the screen that wouldn't go away. I brought it back and they replaced it for free. Works perfect now. Great that they stand by their work. read more

This is probably THE BEST cellphone repair store and Metro PCS outlet in the whole San Diego area. Perla is an incredibly skilled cellphone technician with a helping hand and a priceless smile.I came with a huge problem having no GPS driving back from Los Angeles so my cellphone wouldn't get charged on the way back to SD it literally died off way before I got to my destination. Worried about the situation I approached Perla at 6074 College ave.who IMMEDIATELY proceeded to figure out what was wrong with the cellphone; FIXED IT %100 perfect free of charge. I can not thank enough Perla and the staff at this store for they're not just skilled but know how to be nice,honest,resourceful and FAST.Any cellphone issues? Go to Metro Wireless 6074 College Ave.San Diego CA 92105 (619)955 6440 read more

This cell phone repair store in San Diego's college are is very good. Been going here for at least 5-6 years. Same business, same owners, same technicians - and always the best service. I've had them fix a few of my phones, including my iPhone ...shattered screen, screen saver and battery replacement for lower than average prices. They also have lots of different phone accessories like cases and chargers... and authentic Apple accessories for much cheaper than the Apple Store. Their service time is usually same-day return, mostly less than an hour depending on what they're doing to the cell phone. I highly recommend this place! read more

I brought my phone to get the screen fixed and it was ready within 3 hours, which I think is absolutely reasonable. My Samsung galaxy s5 is as good as new now, with a tempered glass protector totalling about $100. I also purchased a new auxiliary cord, so A+ for stock as well. The employee who handled my transaction was very kind and patient so I will be returning for any future fixings. read more

These are some really good pepople. Good prices and they are willing to work with people. Very good customer service and honest. Highly recommend going here first. read more

I gave these guys my Surface Pro 3 with a cracked screen and bent frame. The gave me the fair price and did a really good job on a difficult repair. Jon and the repairman were professional and they cared deeply about doing a good job. read more

Had my phone diagnosed for $69 and told to pick it up the next day at 11:00. Next day at 11:))the phone is not fixed, seems they misdiagnosed it and its more money now $125 the OWNER insisted he's not going to honor his agreement to fix it for $69. So sick of this kind of business practice and lack of integrity. read more

Paid them to transfer data from a corrupted external hard drive to a new one and they failed to transfer all of them. What's the whole point if you are missing several folders of precious photos? read more

Just tried taking my phone this morning only to come back to them saying my phones connections were burnt out and therefore it needed major work. Turns out all my phone needed was a new screen and I can't believe I almost got ripped off by this place. Make sure you shop around and go somewhere else yes it's cheap but that's probably only to get you in the door. Anyways if you read this review you were not the only shop that could fix my phone like you said this is not how you do business be honest with your customers don't ripped them off. read more

Fixed my phone screen really quickly and offered a great price! Phone is working great.

This place is fantastic! I went in the other day with my grandma, her phone was at the point of no return. We wanted her phone screen and battery replaced and they told us to come back several hours later. We did and the phone was looking brand new!!! We couldn't believe how Nasser and his team fixed every aspect about it. Not only that but when they were fixing it they noticed that several other things were broken and fixed them at no cost! WHAT SERVICE! You still amazing! read more

Great customer service I first called to get a quote to fix my iPhone home screen button and quoted me an amazing deal . I walked in after 5 minutes and took my phone in a mannerly time. I would recommend this location because I walked in for 10 minutes and had me ready to walk out with a fixed phone. Very satisfied and I got a free glass screen protector. read more

I went to get my iPhone 6s screen repaired and they were able to fix it in roughly 30 minutes, employees were friendly and the prices were fair. My screen looks amazing and they included a free protective screen. read more

Friendly honest gentleman helped me out. My laptop wasn't turning on and he showed me a little trick with the charger to fix it. Didn't charge me a dime when another shop might have taken advantage of the customer. Will be coming back read more

My Motorola Nexus 6 phone had a worn out micro USB charge port that needed to be replaced. This kind of the repair is not easy and requires microsoldering. The repair technician in the back room did an amazing job. The phone was fixed the same day. They even cleaned the phone free of fingerprints/smudges. Very professionally handled. It was a reasonably priced repair...not the cheapest, but not the most expensive. I'll pay a little more for good work every time. In comparison, some competing shops either didn't work on Motorola phones, needed to look at it first, or wanted to send it out for repair. One shop actually referred me here. Nice dealing with with the owner Anjan when dropping off the phone and the front desk woman when paying. Easy access location on the corner of College Ave & El Cajon Bl. No problem finding parking right in front. read more

I had my screen for my phone replaced here. After the screen was replaced the touch screen was unusable. Called them twice and went back twice. It was apparently my fault. They refused to look at it or repair it, claiming it was my fault. Will absolutely never go here again. read more

Fake screens not oem... the practice is sketchy and will over charge if you're not paying attention... they'll deal w you like street merchants. I had replaced my screen 2 times at the place each time they can't set the screen in correctly so the iPhone frame breaks the fake Chinese screen within days read more

Payless wireless is the gold standard of what a tech stores should be. The people there are beyond amazing, offering superb service and an even better price for their services. I never go to apple anymore for anything due to the fact that they are extremely over priced. To get your device or repair of choice, a case, and the warranty they provide, for the price you pay, is almost hard to believe. I'd recommend everyone to come to Payless wireless for anything to repairs, getting a new device, and more! Best experience I've ever had at a store by far! read more

I've been coming to John at Payless wireless for over 3 years and I'm happy to say I'll continue to be a loyal customer as long as I'm in the area and need my phone fixed. I'm very accident prone, and when I think there's nothing bring my phone back he and his guys restore it better than new. They know electronics, their diagnosis and estimates are spot on and trustworthy. I've had the same iPhone 6 for 4 years thanks to this guy ha ha. Thank u John and Perla! read more

My phone went for a swim in the ocean and the repair was more than the standard phone shop could handle. I've been to phone repair shops before and everytime I was treated like crap, the guys fixing the phones screens think they are Gods and that you should bend over backwards before you dare ask them a question or mention that their price is a bit steep. They're always "so busy" they can't even look at you when they talk to you. So for that I had low expectations when I came to Payless Wireless. First they smile at you and look at you when they speak to you, that's was new to me. Then they looked at the damage and quote me a reasonable price, stating that I wouldn't pay anything if they couldn't fix what I needed to be fixed. Well that was new too! The last shop I called before them wanted $150 just to look at the phone! They told me it might take a few days to repair the damage which was fine with me. Well it was faster than expected, they called me the next day saying they recovered my data and put it on a usb drive!! The phone itself was too damaged to be put back in a working condition and I knew this, all I wanted was to get the data if it was possible. They also took time to erase the phone for free, so that I could sell the working parts on ebay and not risk people looking at my data. A-M-A-Z-I-N-G!! A++ for the service. I'll definitely recommend them to my friends if they need repair done on their phones or computers. read more