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Payne Betty B DVM

5.0 (1 review)

Services - Payne Betty B DVM

Pet physical or wellness exam

Pet vaccinations

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11 years ago

Dr Betty rocks! We and our pets love her! She is very caring and gentle. She is an angel in disguise, really.

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Oaks Veterinary Clinic

Oaks Veterinary Clinic

5.0
(5 reviews)

I found Oaks Vet Clinic through a panic search on Google as my dog was experiencing a potential…read moreemergency while I was out of town and he was here in Smithfield staying with family. Sensing some urgency I wanted to find a place that could see him the same day even if he wasn't a patient. While they aren't an emergency vet they were still able to set him up promptly with an account (after I sent over his records from his primary vet). The lady I spoke to on the phone was so kind and the process was seamless. My mom was the one who took him but she said the place was very clean and she was impressed at how there were no weird smells and she felt comfortable being in there. My dog saw Doctor Clark and she said she was sweet and very good to my boy. We found out the cause for his issue and she was able to prescribe him some medicine to help him heal, and since then he's been doing alot better! So thank you Oaks Vet for taking such good care of my boy and getting us on your schedule at such short notice! It's good to know we have a place in town that we can trust and go to if ever we have another incident while we're in town.

I just want to say how amazing this place is I looked at the reviews before rushing my dog there…read moredue to an emergency and they did nothing but take care of him and loved him. Unfortunately we had to say goodbye to him that day but I will forever remember how they immediately sprung to help me and my fur baby in his time of need even though they were supposed to be on lunch brake they stayed to help my baby Rico and I will forever thank them if you are looking for a loving and safe space this is where you need to be

Salty Paws Veterinary Hospital

Salty Paws Veterinary Hospital

4.6
(47 reviews)

My sister's cat Tiggers had an aural hematoma and she asked for my help since she couldn't afford…read moreto pay to take him to the Vet. When asked where she normally went for vet care, she said Salty Paws near where she lives in Hampton. Since I live in VA Beach, I asked my son to drive the 45mins north to take Tiggers to the vet. Visit #1 on 6 Nov: $500, said needed some shots and flea treatment and to come back 10 Nov. Attempted Visit #2: Major wreck and fire on the 64. Took my son over an hour to drive from VA Beach For Tiggers scheduled appointment and turned away for being FOUR minutes late. FOUR! after an hour drive across town. Told to come back the next day. By the way, I am a Navy healthcare provider and it is preposterous to turn someone away prior to 15minutes past the scheduled appointment time as we take into consideration traffic and travel throughout the Hampton Roads area. Visit #3 11 Nov: another $500 for them to put a straw through his ear, give some more meds and scheduled follow up 2 weeks later. 1 week later and the poor cat is still miserable without any obvious decrease of swelling to his ear. Blood is matted into his fur down the side of his face. So we decide to take him to a local vet in VA Beach. We simply can't wait another week because we're really concerned for the misery of this cat. Being turned away for being 4mins late the last time really ticked me off and I was no longer feeling like I wanted to continue care with Salty Paws at this point. Local Vet takes one look at Tiggers and exclaims: What the HECK is that???!!! Do you mind if we take a picture so we can train our vets on what NOT to do??? The straw that was supposed 'drain' his ear, literally went straight through-- so how the heck was this providing any drainage?? The blood and pus seeped out from around the straw, not through it. And of course another $500 for that visit. Vet pulled out the tube, gave some more meds plus an antibiotic (since Salty Paws didn't give him one despite being at major risk for infection) fully drained the ear, kindly shaved the area where the fur had gotten filled with blood, and then had to stitch up the mangled mess that was done at Salty Paws. The Vet was also incredibly concerned that Salty Paws didn't have any detailed medical documentation about the treatment they provided Tiggers. For human healthcare this would be considered MALPRACTICE. This place felt like they were more concerned with a cash grab than actually improving the health of my cat in swift, compassionate way. Tiggers (now my family cat adopted from my sister) got his stitches out today and is feeling much better.

I absolutely LOVE this office and the staff. The knowledge they have means no guessing or expensive…read moretesting unless its absolutely necessary. They explain everything so we understand and their love of the animal is clear. They dont rush you out the door so there is a wait sometimes, but I appreciate the time they spend and its ok. Dr B is amazing with our English bulldog. Seeing her care and concern makes my heart happy.

Suffolk Animal Hospital

Suffolk Animal Hospital

3.1
(14 reviews)

They did a great job with our dog... My only advice is don't let them talk you into extra services…read morethat you don't want. They encouraged us to get our dogs teeth cleaned even though we wanted to wait for our tax return. We weren't ready to pay for it and they said they would bill us so we could pay when we got our tax return. Well surprise surprise, it hasn't even been a month and they're already threatening to send us to collections. Update: The office manager already called to explain the wording on their letter will be updated and the didn't mean for it to come across wrong. I appreciate the follow up!

This was the best veterinarian until November 2025; Thanksgiving weekend. Our fur baby was a…read morepatient since he was born, almost 6 years ago. Picked him up, he appeared different, usually jumping and playful. After arriving home, I noticed that his portable crate and his butt was full of feces. Prior to leaving the office, They stated they couldn't give him a bath, but they could at minimum clean him up! This had never happened before. He was not his happy self, and drunk two small bowls of water. I called and left messages for someone to return my call. I even emailed. As of today, no one has returned my call, it has been over a year. Last straw, I called in May 2026 and was put on hold Multiple times to make an appointment and to find out why no one had contacted m. Apparently, no one cared enough to return my calls. Very disappointing! Suffolk Animal Hospital use to provide top notch service, and my Shihpoo was happy. Customer service, and my business must no longer matter. The only recourse was to find another veterinarian since the military vet is no longer an option; disheartened to say the least.

Payne Betty B DVM - vet - Updated July 2026

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