Beware, parts changers not mechanics…read more I brought my car in because it had a loud clunking noise that was heavy enough to feel through the floor. I didn't have time to deal with it so I took it in. They said I needed struts (which I agree were bad) and a CV axle, which took a week and cost me almost $2,000. They called me to say it was done and was all good except for a small squeak in the brakes. I picked it up after hours and wasn't even out of the parking lot and the clunking was still there over every tiny bump in the parking lot, there was no improvement whatsoever. And the mileage was the same as when I dropped it off, so they never even drove the car. I took it home and got under it the next day and found the problem in under 5 minutes and I'm not even a mechanic. The entire subframe was loose and clunking up and down when I pushed with my hand. A quick search on Google and I learned the bushings were broken. I replaced the bushings and now the car is like new again. I can't see how they could have tried very hard if at all to troubleshoot my problem. They just saw some worn parts and decided to charge me to replace them. And they were working all around that loose subframe the whole time and never once noticed it was loose. And they never drove the car to check if the problem was solved. This is complete incompetence. When I called the next morning they acted surprised and said I could bring the car back. I would never bring a car back to them. I'd probably end up buying more parts and still not have it fixed.

UPDATE - I am moving my review up to 3 stars for now. The General Manager did reach out to me for a…read morefull, open and honest conversation. He understands why I have the opinion I have and I understand why RSW feels as they do. We have agreed to have an independent shop evaluate the external damage and will continue the discussion thereafter. Also, they have agreed to address any interior damage. Was having a parasitic drain on the battery. Ended upo having to haver the aftermarket remote starter removed and a new dash wiring harness. Car was in shop for almost 3 weeks. Came out and hopefully the electrical is fixed (need to let car sit for a while to know). Bad news is there is considerable damage to the car. There is a large dent in the rear driver's door plus scratches on the inside driver door jam, shift knob, emergency brake lever & glove box. The car did not go in damaged as they suggest. Was waiting for them to do the right thing before posting but as expected they denied everything. They said they would look at the interior damage and address it as a courtesy. When asked to check their cameras they said their cameras only go back 2 weeks. Interesting that they kept the car for just over that???

Outstanding service with plenty of communication. Ryan is passionate about what he does. I highly…read morerecommend him. He did a full PPF on my 2026 Porsche GT3 Touring

Excellent work, awesome staff and great prices…read more Got my windows Tinted, dropped the car off in the morning and it was done by that afternoon. And it looked FABULOUS. Highly recommend

Louie, Once again , u are an angel to help my daughter get…read moreher car ready for inspection. You are a very talented, kind person. Thank you so very much, God Bless! Lori & Connie Z

I been with this place over 25 years love the place still have more work to have doneread more

Heading to celebrate a birthday and ran over a piece of tire on the road (ugh!) pulled off…read moreimmediately and headed to King's on a whim. Was immediately greeted while pulling into the lot, explained the situation and he immediately started working in helping fix the driver's rear tire guard which came undone. What a blessing, thank you for saving us! What could have been a more stressful situation was immediately alleviated. Top notch vehicles in the lot, supreme customer service! Would highly recommend this automotive! Am glad we didn't settle for another auto body. 100% knowledgable and responsive. Can't rave more about this experience.

Kings Automotive is the only place that I'll let work on my Z. I bring my 2012 Accord v6 coupe…read morethere as well. Jackie is not only an expert on the Z platform (and automotive in general), but is a genuinely awesome human being. A diamond in the rough as far as mechanics go. Sorry, I've had bad experiences with most of the mechanics that have worked in my cars in the past. ‍

I took my truck in because my engine light came on. They told me that the catalytic converter and…read moreoxygen sensors needed to be replaced. The original estimate was approximately $2900 and the final bill was higher($3070). I missed two days for work due to wrong parts, them not being able to get a bolt off. When I finally got my car back the engine light came on and my transmission was shot. The car never had prior transmission problems at all. When I sent them the info that using heat by the transmission can cause damage they dismissed it. I had to junk the car for $500. The worst car repair experience I ever had. I never took a car to get a major repair like this and had the car run much worse. I will never go back. Buyer beware with these guys.

I initially chose this shop for a snow tire installation because they were able to fit me in…read morequickly and had high-end equipment. This used to be Euro Tire which I used previously for various things with no issues. Unfortunately, what began as a simple service resulted in over $1,000 in damages and a complete lack of accountability. After picking up my car, I discovered the wheel bolts had been severely over-torqued. I returned within 30 min, and a technician confirmed they were stuck, stating he was "uncomfortable" proceeding at closing time. I took the car home and dropped it off the following morning as they said they will take care of it. The next day, multiple lug nuts were stuck which required drilling of the studs to remove them. The shop broke at least 4 lug nuts in half trying to remove them and the 2 wheels were stuck on the car. During the extraction process, the shop drilled through the wheel itself rather than just the studs. Put the wheel back on and said it was all done. I once again checked when I got home and discovered the wheel was drilled into and 2 of 5 lug nuts on one wheel were not holding. This rendered the wheel structurally compromised and unsafe for road use. Despite previously admitting the bolts were over-torqued, the management changed their story once they realized the extent of the damage. When I confronted them about the ruined wheel, they blamed me for the over-torquing--despite the fact that they were the last ones to touch the vehicle. While they refunded the initial labor cost, I am now out approximately $1,000 for a replacement wheel and hardware.

Thanks to Ryan and Little Falls Auto Body for making my truck handsome again after my front end…read moreaccident.

Ryan is the absolute best! Meticulous work and reasonably priced. Highly recommend!!!read more

Had to drop my 2024 F350 off for a warranty issue with the left side driver and passenger doors…read more upon arriving asked for Joe the manager was greeted politely and professional,showed him the issue dropped the truck off the following afternoon was done the next day issue resolve. i also had a few scratches on the tailgate which he was able to touch up for me when asked how much it would be told me not to worry about it. definitely would recommend this place for all you body work needs

Not the place to go. Excessive pricing, bad attitudes, unpleasant experience overall. Go elsewhere…read morefor your peace of mind, convenience, and wallet.

Service and work quality is great. It's hard to find a real mechanic these days. He rebuilt the…read moretransmission in our truck and when finished instead of just saying he's done, he test drove it and didn't like the way it shifted so changed more parts and it shifts better than when it was brand new. It is a 2019 Chevy 3500 with the Allison.

My transmission went out while in was in New Jersey visiting my daughter. They got me back on the…read moreroad within 3 days. Thank you to the owner and everyone that works there.