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    Quality, PC

    Quality, PC

    4.4
    (7 reviews)

    If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

    My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

    Micro Center

    Micro Center

    3.4
    (252 reviews)
    $$

    I remember Micro Center when they had a one-room storefront on Lane Avenue in Columbus, Ohio (early…read more1980s). I knew the owners personally by their first name (Hi Tom) before they became a national superstore chain. I knew them when the internet was a baby, you didn't need more than 64 kilobytes for a computer, and a 5.25" floppy disk could hold more than enough for your program. They were sponsors of our Apple Computer User Group (COACH) in the day. They are good people, dependable and trustworthy, and their 30-day return policy cannot be beat. My first computer, an Apple II+ and monitor, was from them in 1983. I now have their own brand, a PowerSpec Windows 11 Computer. For over 45 years, they have been my computer store!

    My computer was not working right, and someone recommended that I bring it to the Micro Center. I…read moreliked that the "Service Bar" had a check-in (by kiosk) and a screen to show where you were in line. They had a place to sit while you wait. There were plenty of technicians to keep the wait time down. Owen, who helped me, explained things in terms I could easily understand. They kept my computer to fully determine what was wrong and give me an estimate by text messages. I was able to decide what I wanted done and returned to pick it back up. I decided it was time for a new computer, and Jacob listened to what I needed and had a wonderful and affordable replacement. It was nice because I felt like I was given straight-up answers to my many questions and wasn't pressured at any point. I would definitely recommend Micro Center if you need help with computer issues or a replacement.

    Computer Wizard

    Computer Wizard

    5.0
    (6 reviews)

    Ok, so it's snowing cats and dogs outside and wouldn't you know it... the good old computer fails…read moreto boot up. Having had the thing for 6 years I figured a funeral was in order, but before that I decided to see if anyone could resuscitate the old beast. Enter Computer Wizard... an at home operation of a young guy named Dale who is passionate about helping people just get back to their electronic social lives, or I have heard he even can help people create their own computer works of genius. Having no idea what the hell was wrong with my computer. It was WAY past my mere level one comprehension of any and all IT issues... I give Dale a call and he said, "Sure! Bring it over!" He was really professional had us sign a couple forms and explained his diagnostics process and then we were on our way. He in no way made us feel inferior or technologically unintelligent .. (although we probably are). Dale tries to stock up on parts during really good sales, which saves US money in the end, so he ended up installing a HUGE new Hard-drive to replace my failing old one for a fair amount and after diagnostics and all that jazz... my bill was cheaper than most repair places would charge. Also, he runs deals here and there (Like on YELP!), so keep an eye out. It may save you some extra dough. My computer was ready to go after a couple of days.. although I wasn't able to pick it up until the weekend, but it's working like new and he was able to save the 6 years of files I had on there from wedding pictures, to artwork files... to my music library! I HIGHLY RECOMMEND COMPUTER WIZARD!

    Fast, friendly, efficient and reasonably priced computer services (mine was for a hardware and…read moresoftware transfer from one laptop to another). The job was done just right for me and I couldn't be happier.

    PC Guys - itservices - Updated August 2026

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