Wade is THE MAN! I…read moreneeded a 220/240v outlet, wiring, breaker and the whole shebang installed in my garage for my Blacksmithing business, and I could not be happier with the service WB provided. He was more than communicative up to our appointment, arrived early, provided a free quote, and even gave me advice regarding the market on Copper Wire (which I cross-referenced and confirmed after the fact). He even went out of his way after-hours to scour a specific part we needed, and took photos to confirm fitment before committing. A better price than anyone else, faster than anyone else, full clarity regarding pricing, and some of the friendliest service I've ever experienced. Nothing short of exemplary service from the whole crew. If you're dealing with Wade, you'll be taken care of. 10/10, my first choice from here on out.

Wade came out quickly and fixed my A/C unit and replaced some needed parts at a reasonable price…read more Highly recommend him.

I called so that they could do an inspection before the heat of summer arrives. The tech was very…read moreknowledgeable, professional and thoroughly expected the system inside and out. He answered all my questions, I was so impressed I signed up for their yearly service. They will be out before winter to check the system provides heat. The price was very reasonable in my opinion and was a good bang for the buck.

I called due to my AC struggling to keep the house cool during the summer temps…read more Originally I was not shown any digital diagnostics but was told multiple times that the refrigerant was not low First attempt was replacing the TXV, which I was told made no change Then I was quoted for a coil replacement I agreed and had that service done Here is where the problems kind of escalated To replace the coil refrigerant has to be removed, I was informed that I was actually low by 2lbs from a 5lb system Not only that, the system performance was still the exact same after the coil was replaced... they confirmed this with their sensors Then I spoke to the previous home owner who told me the coil was replaced just 2 years ago, so a coil failing that quick is almost impossible... Everything pointed to the fact that the coil was not actually the problem at all and that this service was done unnecessarily I ended up putting the diagnostics I was provided into AI which also had the same opinion that based on everything and my situation, the coil replacement was not needed I had to call them back because their own diagnostics showed that the system was still performing poorly and there was a diagnostic test that was not done even from the beginning which would have actually proven whether the coil needed to be replaced or not I figured out from the data I was given that the issue was the blower was turned to the max setting As soon as it was adjusted then the AC system was performing correctly So in the end the system was actually low on refrigerant and a simple adjustment on the blower was all we really needed I was still charged for the full coil service, no discount To this day we can't say for certain that the coil replacement was necessary and there was no change in the system after it was replaced The main change occurred after our blower was adjusted... Had the FULL digital diagnostic been done from the beginning I would have concrete data, but instead I was only provided with a digital diagnostic after the coil replacement Before the coil replacement I was only shown a hand held analog device which had a small amount of data and did not actually show that we needed a new coil I do feel like I was ripped off and regret not getting a second opinion before going with the full coil replacement, which came out to 1700$ I do appreciate the honesty ( which is why this isn't a 1 star review ), they didn't have to admit that we were actually low on refrigerant and that the temperatures were the exact same before and after the coil swap They did return to make the adjustment to the blower when I called, but it should have been done before leaving to be honest In the end I still feel like I should not have been charged the full coil replacement price, based on everything that happened.... Because it looked like all we really needed was a refrigerant refill and a blower adjustment which should be have been a couple hundred at most.... -1 for not providing full digital diagnostic from the beginning -1 for charging me the full price even after we all saw there was no change in the system after the coil swap

I called just to have a check-up on my two a/c units. I recently purchased my home and wanted to…read moremake sure these units were up-to-par and will survive the heat. I called and spoke to Brenda who was very personable and helpful with my concerns. In fact, she even suggested some ways for me to save money prior to me making the appointment. John showed up to my house and was punctual and clean. He was very helpful and explained what he was doing as he went along. But above all, the most honest guy I've met. He could of told me anything and I never would have known the difference. He told me everything checked out good and went above and beyond by wrapping the a/c wiring in new foam, and cut and replaced all of my filters. He only charged me for the service call and no additional. In the end, John offered to assist me on his own time with a problem I was having with my spa. He said he'd help me on the weekend at no charge and gave me his personal cell phone number. Just an all around good guy and a great company to hire. Thanks you guys!

Well a year later we are going to be forced to get a new A/C unit. We knew that we would go back to…read morePrescott A/C and Heating because they kept our derelict LENNOX piece of garbage system running for another year while we found the $18K to replace it. Brenda and Leo have been great to work with. We did have a hiccup on the unit and they came back, took it out and replaced it! Apparently Leo had never had that happen in nearly 40 years of doing this work. Many hours later we have an A/C that works. Goodman brand and NOT LENNOX, whose products have gone south in quality and longevity, is our replacement. It has a good warranty. Really have to say this couple really worry about their customers! Our dog is very ill and heat makes him worse so they gave us a large, powerful window A/C to use for a couple of days while we waited for the new unit to arrive. He wanted our pup comfortable! Who does that ??? No one, except...Prescott A/C and Heating does and stands by their work. If I could leave my number here I would so you could call me and ask how it went, but Yelp won't allow it. Trust me, they won't leave you high and dry and hot if you use their thoughtful, professional services. You'll never have to worry about them not standing by their work. So thanks Leo and Brenda for going above and beyond, working so hard for us. As much as we love them we hope we don't see t them for a long time! BTW the house has never been cooler!!! So great product!!

NAZ AIR I had the pleasure of meeting Brendi when I called…read morein to make an appointment. We bought our house and we had a unit that was installed that I really didn't understand how to use it and how to set the thermostats. Tracy was so kind and patient to go through everything on how it all worked. I love people like this because they are the best and they make the best employees for these great companies.... I'd like to say a special shout out to my new friends, Tracy, Brendi, Kaya, Mary and Nate. I really do appreciate all of them! I WOULD RECOMMEND

Its been one year since we had new HVAC installed and we are still loving it! Thank you so much..read more

This is the 2nd time I have used AHP for HVAC service…read more As with the first time, the service was high quality, competitively priced, with very honest and friendly service technicians. I highly recommend them for HVAC service needs. I will use them again in the future.

The house we bought has an older HVAC system. A few weeks ago, we decided to have Advantage come…read morefor a service call to see what we were dealing with. It's a busy time of year, but they put us on the schedule for a few days later. To be honest, we were expecting to hear a sales pitch for a new system. We were very pleased when Eric cleaned our system and showed us that the only issue was that the run capacitor on the compressor was struggling. Eric replaced it and added a "hard start kit" to reduce strain and power consumption during startup. Overall, he was prompt, friendly, knowledgeable, and explained everything he was doing. There was no effort to "upsell us." The system has been working great ever since.

Chris was excellent very concerned and very helpful... Highly recommend this company...read more

Moyers was very prompt, Called on a Saturday for failing air conditioning. Was called back Sunday…read moremorning and again on Monday to schedule a service call. Miracle. I got on the schedule for a Tuesday appointment. Chris our service tech was knowledgeable, informative and got my service working for the upcoming week of 90 degree plus weather for the next week.

I had a big company, with lots of PR online, evaluate my small AC unit that was having problems. As…read moremy wife always says, get a second opinion. Mountain Air fixed my problem for $275.00. A burnt-out starter. He found it under 5 minutes. Four minutes to remove the AC panel, 1 minute to see the problem that affects most AC units. Duh!! The big company, with a tech with over 16 years of experience, gave us a quote of $9000 plus. Burnt of this, have to do this, replace this, lots of photos, etc. So, who you going to call. Mt.Air !! in my humble opinion.

Mike is absolutely amazing! Professional, quick, kind and very thorough. AC was having issues and…read morehe was able to come out next day to help us identify the issue. Referred us to an air duct company to make sure everything under our house is connected as it should be. I genuinely couldn't recommend this company enough.

Astonishingly professional, prompt, fair, experienced, old-school attitude. Johnny on the Spot…read more Impossible problems solved.

Danny installed a new water heater, was fast friendly and very good price. Danny is a very honest…read moreman and from now on is my go to guy. He is a throw back to the days of real customer service and fair pricing. Thanks for the great job!

They were professional and was able to get there and use today that I needed a new heater. Got a…read morequote for new heater but all options were 2x the market price.

"OH no! What could we improve?" Service, communication, billing, integrity…read more These guys are crooks. There are no worse. They'll respond to this review with, "Oh no! Please reach out to us," but there's no one there except folks who say, "Management will get back to you," they don't. You've been warned. All those negative reviews mean something.

Our experience with AC Medic was just what you hope for when your AC goes out in Arizona! Our…read more34-year-old HVAC system finally puffed its last breath. Their office and installation people were delightful, professional and very helpful! We will use them again when our other 34-year-old takes its last breath! Can you believe 34 years for an HVAC system?

I had this company come to service my air conditioner. There wasn't a problem just thought it had…read morebeen a few years since I bought the unit. Everything was fine before the technician showed up. After he left my AC blew warm air. I called office, technician came back, went back on the roof and told me my fan quit working. I said, "it was working before you touched it" He said they periodically go out. Well MY ac was working this morning. He went back up on the roof and miraculously it works. Has been working for three hours now. Fan is still working. So much for a honest company looking out for you. Beware!!