The staff was very knowledgeable and got my laptop back to me very quick. I was very pleased with…read moretheir work and the price. I will definitely use this business again.

I have used this business for several years for laptops and cell phones. They do an excellent job…read moreof explaining what is wrong without making me feel dumb. They communicate well about progress and check back to make sure everything is satisfactory. Its so nice to know you will get a good job at a reasonable price.

I have an older HP All-in-One that required repair. I spoke to a few businesses, including one I…read morehad used a few times before, and Doug. Excellent customer service from Doug, along with reasonable cost and return timeframe. Prompt, honest, knowledgeable, no drama and pressure to do this, this & that! Repair was done, extremely happy with the experience and customer service. Highly recommend this business.

This is a place, much like my favorite auto mechanic's in Florida, where you walk in to--what looks…read morelike--a hodgepodge of things. Yet--like my favorite mechanic--Doug not only knows exactly where everything is but he also knows how to help you with whatever malady has affected your computer. And he did so efficiently--I had my computer back 2 days later--& without charging an arm and a leg. Common sense. Common courtesy.

AMAZING EXPERIENCE!! My computer was completely unresponsive and wouldn't turn on…read more I called 2 other places, which told me they could diagnose it by the end of the week at the earliest, and if it is a motherboard issue- I should just buy a new computer. They got it up and running within 4-5hrs!! I couldn't be more thankful and impressed with their knowledge, service, and price. Highly recommend.

I had an amazing experience! super quick when needing to get my laptop fixed for school. He was…read moresuper kind!

my lapttop had a virus virus and jim fixed it in 2 hours by remote at good price. I live 25 miles…read morefrom his business and he fixed it by remote great service

Great service. Ive been going to GCC for years, they have repaired all of my computers well and at…read morea reasonable rate. Good diagnostics team. Support your local business!

Super fast service, fixed my laptop issue in 5 minutes and charged a pittance! Had fun browsing the…read morestore while I waited. Nice selection of accessories and refurbished laptops and peripherals. This is our new go-to for service!

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.

Very helpful, thorough and friendly staff. I brought in a Pixel 6a with wired mic issues and they…read moreadvised me on my options.

I was walking in here not knowing what to except I walked in and Nick was in there and showed me…read morethere programs and what they had to offer very respectful and not forcing any program or anything just telling you the benefits I 100% recommend him.

His outstanding service made my day! My phone got wet and I thought was done. U break I Fix…read morewouldn't even look at it. Cincy phone explained to me he knows people's lives are in their phones, and he'd rather repair than have people start over with a new phone. He also charged almost half of what U Break I Fix quoted a customer for a new screen. His commitment and expertise made this the best phone repair experience I've ever had (and I've had a lot!)

What a experience... To start, the main reason I chose them for my services was because of there…read morereviews, I saw a few one star reviews but mainly 5 star reviews so I figured id have nothing to worry about, man was I wrong... I call them inquiring about a cleaning for a PS5, its the latest model with the disc drive. Little background on the system, I bought it off of Facebook Marketplace, I tested it, everything was good to go. The main issue was that it was plagued with roaches and dust, I of course told them this beforehand, they said it wasn't a problem. So, I take it in to be cleaned, we get a ticket logged for me, and I was told he'd test it first to make sure everything worked before he could even start to clean it. Everything was good to go, about 4 hours later I get a text message saying its ready. I go to pick it up, I pay the ticket, it was $90+ after taxes, unfortunately I had my Son with me and he was running around the store, cuasing a fuss, so my initial thought was, he said he cleaned it, so he cleaned it, and we left, I should've looked at it right then and there... Once I got home and actually looked it at it properly, I noticed a few things with one of them being major... So the first issue was that, I payed them to clean it, and they barley did that... They didn't clean the console properly, or the outside plates. If you look at the pictures I attached, you can clearly see dust and dirt every where on it like they just blew out the fan and grill... I cleaned one plate with rubbing alcohol for two minutes and it came clean, so they clearly rushed and didn't care... Now heres the main issue... Whoever was responsible for cleaning it, didn't install the motherboard back in correctly, now the HDMI, Lan, and USB ports aren't fully flushed to the shell of the console... Because of it, my HDMI port is now significantly lose, you gotta force the Lan port in... Things that I would have to put more money in eventually to fix. I call them and immediately tell them about the issues, mainly the motherboard not being flush with the console. He tried to say that its "normal" and thats how they are but I told its not... I shouldn't be able to fit a penny between the Lan port and console shell. He tried to act like he didn't know what the words "flush" and "recessed" mean't, but I could clearly tell he did, so I even brung up a picture of a PS5s backside to show him the ports are supposed to be flush with the console, then I even let Google tell him that ports was to recessed, looked at the attached Gemini screenshot. Overall this was a horrible experience because they clearly didn't care about the console, hence from them not cleaning it properly so of course they wouldn't care in general. After I kept pointing out fact after fact, he pretty said f*ck me and told me to get out his store. I payed for a service that wasn't done properly and in the long run, they caused more harm essentially, I can't even play the PS5 until I get the motherboard re-seated properly.