Staples- first off Ty for adding Amazon returns to your stores…read more Second whoever is the manager, please give Sean a big raise. I normally don't review employees but he really went above and beyond. There were multiple people in line from purchasing. Amazon returns and passport pictures. He was able to keep everyone calm, was soooooo efficient and got to everyone in a timely manner. Give him that well deserved raise!

I really want to rely on this location for my professional and creative projects, but after…read moremultiple attempts, the inconsistency has become impossible to ignore. For a "pro-level" printing hub, the experience consistently falls short of the mark. Here are the primary pain points that continue to stall my workflow: * Knowledge Gaps & Technical Friction: There is a significant disparity in the expertise of the staff. When you are paying for professional print services, you expect the team to understand paper weights, bleed margins, and finish types. Unfortunately, I often find myself explaining the basics of my own file requirements to staff who seem unfamiliar with their own equipment's capabilities. * Online Order Discrepancies: The online ordering system allows you to select specific dimensions and finishing options, yet these instructions are frequently ignored. Most recently, I requested a custom cut for a project--a service clearly offered and paid for online--only to be told at pickup that they "don't do that here" or "the machine is down." It defeats the purpose of "Store Pickup" if the project isn't actually ready to the requested specifications. * Operational Silos: The biggest hurdle is the lack of cross-training. If the dedicated print associate is on a break or off-shift, the rest of the floor staff is either unable or unwilling to assist. I've stood at an empty counter while multiple employees walked by, only to be told that no one else has the login or the training to simply hand over a completed order or check a status. The Bottom Line: If you have a simple, standard-sized document to print, you might be fine. But for anything involving custom dimensions, professional finishing, or a tight deadline, the lack of accountability and technical skill makes this location a gamble. Until they invest in better staff training and bridge the gap between their online promises and in-store execution, I'll be taking my business to a dedicated local print shop.

Better than I expected. I got it in a few days. Banner looks great. Price was reasonable.read more

I came to Capitol Printing and Copying after they were recommended to me. I needed to make copies…read moreof my college diploma and nursing license to send to my family overseas. The staff were able to help me quickly, and I was in and out within 5 minutes. The copies came out high-quality and the price I paid was very reasonable.

My first time coming back since it downsized years ago…read more Need to fax a document. Love getting help. She was very friendly and helped out. Didn't cost as much as I expected. Will be back if I need to fax anything in the future.

Terrible customer service. Refused to acknowledge line of…read morecustomers for 15 minutes and continued doing work in the back. 2 customers left after waiting so long without acknowledgment

I've been coming to this location since 2020. I think back then they closed earlier at 6 PM, so I…read morewould rush here after getting off work to drop off packages from my company. I've also shipped expensive laptops and many Amazon returns without fail. I always feel welcomed here by the owners, they are nice and that's why I pick this location over any other.

Friendly/polite owners and good customers, unlike the last owner. Line is never too long a wait.read more

Usman and his team were incredibly responsive and helpful from the start. We had vinyl window…read moregraphics printed and installed at our Fremont location, and the final result looked fantastic. Highly recommend Silicon Valley Graphics--we will definitely work with them again on our next project.

We were probably not the hardest or easiest customer but they did an exceptional job working with…read moreus. Great quality and quality service with competitive pricing.

I understand the line was long, i need to use the copy machine. But this guy stops me and tell me…read moreme to stay in the line. People are in one line going to the counter holding boxes letter etc. but me just a copy to the machine why I needed to stay in the line? And no one uses the machine! I don't understand why? Mr curly hair do you think your the only have business like this im asking you politely to use only the copy machine. You wasted my time staying in the line. Blsht.

The best and efficient service. So helpful and genuine. The line in this store moves.....FASTread more

Great customer service! The staff members who helped me were very helpful and answered all my…read morequestions. Coming here is way more pleasant than going to USPS, and although the prices are higher, I think it's worth it for the care and attention that customers are given. They offer a variety of services like finger printing, notarizing, Amazon returns, and post mail boxes.

Mari and Deep were very helpful with our current visit. We went to get passport photos and we can…read moresee that Mari is very nice and patient with customers. She was very friendly while we were getting our photos taken for our passports which we just got the paperwork finished. BTW, something I want to emphasise that Mari does that I have not seen at other locations is that Mari verifies the e-mail that the customer writes down to ensure photos are sent to the correct address so there is no confusion. We recommend going to this store as I personally believe she should be teaching customer service classes to other branches. I wanted to add my visits at other UPS branches were not pleasant and this branch in particular has always done a good job with efficiency, professionalism, and courtesy, especially with some of the inpatient tech workers in the local area lol.

I had a rush job for my wedding this weekend (my fault for not getting my things in order), and…read moreMinuteman Press saved the day. They printed table place cards, programs, and posters for an affordable price. They were by far the best deal in town and the quality was superb. I wish I had more reasons to use their services because the whole experience was seamless. Shoutout to Jason who helped me throughout the whole process and even pointed out some graphics errors I made.

I ordered 100 2" stickers die cut circle stickers for $39 and I can't be happier with the results…read moreand the service! That's great for the price as well because many places quoted me $90+. Elena helped me via email with my order. I ordered 2 days before the estimate finish date and I was surprised by how quick the turnaround was. They also offered me free delivery because I was within the service area, so that's so kind of them! Super convenient as well. Overall, I'm impressed and will be ordering here again.